Qureos Mentor

Reef Capital Partners

<div>Position Title: Owner Experience Manager
 
 
Company: Reef Capital
 
 
Salary: $100,000-$150,000
 
 
Location: Park City, UT 
About Reef:
Reef is a Utah-based vertically integrated investment and development firm founded in 2005. Reef's team is currently involved in some of the most prominent development transactions in Utah and other targeted geographies across the United States.
Built on two decades of success, our investment approach combines proven expertise with purposeful innovation. Reef's team has completed more than 500 transactions across all lines of business. In addition to our real estate investment strategy, Reef and/or affiliates own and operate various businesses that add significant long-term value to its projects. We have grown rapidly, growing from about 25 employees to well over 400, with managed assets on behalf of over 750 institutional and individual partners worldwide.
With the motto &quot;Expect the Best,&quot; Reef's most prominent developments include Black Desert Resort, a $2 billion luxury resort in Ivins, Utah; Marcella, a luxury private golf community in Park City, Utah; Tributer Resort, Virginia's newest premier private lakeside golf destination; Cornerstone Club, a 5,000-acre residential community, private club, and resort in Telluride, Colorado; Sweetens Cove, a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua, on the island of Kauai, Hawaii.
At Reef, our mission is to recruit, develop, and retain entrepreneurial individuals who desire to build and create something long-lasting and meaningful. Our business enables bright, committed people to work in high-performing teams within an environment that allows each person to achieve their professional objectives. Reef values a strong culture dedicated to the health and well-being of our employees.
Position Summary:
Reef is seeking a driven and strategic Owner Experience Manager to deliver a high-touch, concierge-level experience for buyers through their real estate journey, from initial inquiry through closing and post-delivery. The role will focus on multiple Reef real estate offerings, including Cormont, The Albion and Marcella Landing.
Serving as the primary point of contact, this role ensures seamless communication, anticipates client needs, and coordinates across internal teams, developers, and partners to provide a smooth and informed experience.
This position also supports marketing and sales initiatives, contributes to buyer engagement and referral programs, and leverages market insights and performance data to enhance overall strategy. The ideal candidate is a highly organized, service-driven professional with strong project management skills and the ability to build lasting relationships with high-net-worth clients.
Responsibilities:<ul><li>
Develop and maintain an owner onboarding process for pre/post-closing stages of the buyer journey</li><li>
Serve as a dedicated concierge for buyers throughout the purchasing and building process, providing a high-touch, personalized experience from initial inquiry through project completion</li><li>
Act as the primary point of contact for buyers, coordinating communication across internal teams, developers, and external partners to ensure a seamless and informed experience</li><li>
Work cross-functionally to ensure alignment between marketing/sales initiatives, strategies and operational goals</li><li>
Collaborate with marketing to provide content for buyer newsletter updates and coordinate on buyer engagements and events</li><li>
Consistently monitor and report on buyer satisfaction throughout the purchase experience</li><li>
Establish and promote owner referral programs specific to Reef's offerings (The Albion, Cormont, Marcella Landing)</li><li>
Anticipate buyer needs, proactively address questions, and guide clients through key milestones to enhance satisfaction and build long-term relationships</li><li>
Identify new market opportunities, emerging trends, and competitive positioning strategies to increase market share
</li><li>With the assistance of the marketing team, lead the creation and execution of marketing campaigns, promotional initiatives, and branded materials to showcase properties and attract new buyers</li><li>
Conduct market research and competitive analysis to inform pricing strategies, target audience segmentation, and demand forecasting
</li><li>Monitor sales performance, analyze key metrics, and deliver reporting to evaluate campaign effectiveness and ROI
</li><li>Establish and maintain effective working relationships with consultants, construction, and third-party vendors throughout the buyer's project lifecycle</li><li>
When delays or issues arise, coordinate with the appropriate internal teams to align messaging before communicating to the buyer</li><li>
Conduct pre-delivery walkthroughs on behalf of or alongside the buyer to ensure the finished product meets expectations prior to turnover</li><li>
Manage the turnover moment end-to-end, ensuring all documentation is compiled and ready, and coordinate introductions to warranty and residential services teams post-closing.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in Business, Marketing, Hospitality, Real Estate, Construction Management, or a related field
</li><li>3-5+ years of experience in sales, marketing, real estate, hospitality, or property management, with direct experience as an Owner's Representative or in a similar client-facing project management role strongly preferred
</li><li>Understanding and hands on experience with the process of closing and onboarding buyers in a luxury condominium and real estate space</li><li>
Demonstrated experience acting as a client concierge or primary point of contact for high-value clients, delivering a high-touch, service-oriented experience throughout complex transactions or projects
</li><li>Strong understanding of real estate development, construction processes, or property management operations
</li><li>Proven ability to manage client relationships throughout the full lifecycle of a project, from initial engagement through completion
</li><li>Excellent communication, presentation, and negotiation skills, with the ability to interface confidently with high-net-worth individuals, internal teams, and external partners
</li><li>Strategic and analytical thinker with the ability to interpret data, identify opportunities, and execute actionable plans
</li><li>Highly organized with strong project management skills and the ability to manage multiple priorities and stakeholders simultaneously
</li><li>Team-oriented professional with the ability to collaborate cross-functionally and drive results
</li><li>Demonstrated commitment to professionalism, integrity, and discretion
</li><li>Willingness to travel as needed for client meetings, site visits, and industry events</li></ul>
Company Benefits:<ul><li>
401(k) Plan with Company Match</li><li>
Generous Health Plan with HSA Match</li><li>
Flexible Paid Time-off</li><li>
Daily Company Lunches</li><li>
Cell Phone Service Allowance</li><li>
Discounts at Company-owned Resorts and Golf Courses</li></ul></div>

Owner Experience Manager

<div>Position Title: Interior Designer 
 
Company: Reef Capital 
 
Salary: $60,000-$80,000 
 
Location: Lehi, UT 
About Reef:
Reef is a Utah-based vertically integrated investment and development firm founded in 2005. Reef's team is currently involved in some of the most prominent development transactions in Utah and other targeted geographies across the United States.
Built on two decades of success, our investment approach combines proven expertise with purposeful innovation. Reef's team has completed more than 500 transactions across all lines of business. In addition to our real estate investment strategy, Reef and/or affiliates own and operate various businesses that add significant long-term value to its projects. We have grown rapidly, growing from about 25 employees to well over 400, with managed assets on behalf of over 750 institutional and individual partners worldwide.
With the motto &quot;Expect the Best,&quot; Reef's most prominent developments include Black Desert Resort, a $2 billion luxury resort in Ivins, Utah; Marcella, a luxury private golf community in Park City, Utah; Tributer Resort, Virginia's newest premier private lakeside golf destination; Cornerstone Club, a 5,000-acre residential community, private club, and resort in Telluride, Colorado; Sweetens Cove, a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua, on the island of Kauai, Hawaii.
At Reef, our mission is to recruit, develop, and retain entrepreneurial individuals who desire to build and create something long-lasting and meaningful. Our business enables bright, committed people to work in high-performing teams within an environment that allows each person to achieve their professional objectives. Reef values a strong culture dedicated to the health and well-being of our employees.
Position Summary:
Reef is seeking a highly creative and detail-oriented Interior Designer to join our design team for some of our most exciting properties and developments. The Interior Designer is responsible for developing and executing interior design concepts, finish selections, and spatial layouts for assigned project scopes under the direction of the Vice President of Design.
This role translates approved design systems and experiential intent into project-level interior environments, ensuring the design choices align with Reef's portfolio standards, budget parameters, and construction schedules. The ideal candidate has a strong design portfolio, a refined aesthetic, and experience working on upscale residential or mixed-use developments.
Responsibilities:<ul><li>
Develop and present innovative interior design concepts for luxury residential properties, model units, and amenity spaces that align with the overall design vision and brand standards</li><li>
Collaborate with architects, developers, and project managers to ensure cohesive design execution from concept through completion</li><li>
Select and specify materials, finishes, furnishings, lighting, and accessories that meet luxury standards and project budgets</li><li>
Create design boards, renderings, space plans, and other detailed design documentation</li><li>
Coordinates vendor and consultant relationships, including sourcing custom furniture and high-end materials</li><li>
Oversee installations and styling to ensure design integrity and quality control</li><li>
Stay current with global design trends, materials, and technologies relevant to luxury markets</li><li>
Ensure all designs comply with local building codes, safety regulations, and sustainability standards</li><li>
Participate in client presentations and provide design rationale aligned with brand and market positioning</li><li>
Works within approved design budgets by identifying cost pressures and value engineering opportunities</li></ul>
Qualifications:<ul><li>
Bachelor's degree in interior design, architecture, or a related field</li><li>
2-4+ years of experience in luxury residential, hospitality, or high-end real estate design</li><li>
Strong portfolio showcasing sophisticated, high-quality interior projects</li><li>
Proficiency in design software (e.g., AutoCAD, SketchUp, Revit, Adobe Creative Suite)</li><li>
Excellent understanding of space planning, materials, and construction processes</li><li>
Strong communication and presentation skills</li><li>
Ability to manage multiple projects and meet deadlines in a fast-paced environment</li></ul>
Company Benefits:<ul><li>
401(k) Plan with Company Match</li><li>
Generous Health Plan with HSA Match</li><li>
Flexible Paid Time-off</li><li>
Daily Company Lunches</li><li>
Cell Phone Service Allowance</li><li>
Discounts at Company-owned Resorts and Golf Courses</li></ul></div>

Interior Designer

Join Reef Capital Partners and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Reef Capital Partners

About Company

Owner Experience Manager

Interior Designer