Qureos Mentor

Reference Agency

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 We are hiring
 
 Counter Agents
 
 to serve as the first point of contact for our customers. The role involves handling travel bookings, managing inquiries, and delivering excellent service at the counter to ensure customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Manage customer bookings, ticketing, and payments.
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 Provide professional assistance to walk-in customers and repeat clients.
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 Handle refunds, rescheduling, and customer complaints.
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 Maintain accurate records of daily transactions.
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 Support sales campaigns and upselling of travel packages.
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 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
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 2&ndash;3 years of customer service or counter experience.
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 Strong interpersonal and communication skills.
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 Experience in travel booking/ticketing systems is an advantage.
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 Must be proficient in using travel and booking systems like Amadeus &amp; Galileo.
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 Ability to work efficiently in a fast-paced environment.
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 Bilingual (Arabic &amp; English).
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 </ul>
 
 
 
 
 
 Benefits
 
 
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 Salary between EGP 10,000 &ndash; 12,000.
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 Growth opportunities in the aviation and travel industry.
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 Friday fixed day off + rotational Saturdays.
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 <li>
 Medical insurance after 6 months with Allianz (coverage up to EGP 200,000).
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 </ul>
 
 
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Front Desk Receptionist

Join Reference Agency and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Reference Agency

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Front Desk Receptionist