Qureos Mentor

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
 
Regions' mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service.
 
Primary Responsibilities
 
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
 
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
 
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
 
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
 
Assists branch and fellow team members with basic tasks to aid in customer problem resolution
 
Refers customers to an internal team of experts when more complex financial goals and needs are recognized
 
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
 
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
 
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
 
This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
 
This position is incentive eligible.
 
Requirements
 
High School Diploma or GED
 
Ability to work Saturdays as needed
 
Ability to handle cash and process cash transactions
 
Ability to communicate in person, on the phone, and through electronic channels
 
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
 
Ability to walk and stand for extended periods of time
 
Ability to lift up to twenty (20) pounds
 
Preferences
 
One (1) year of banking, cash-handling, and/or customer service experience
 
Skills and Competencies
 
Ability to adhere to policies, procedures, and guidelines
 
Ability to assist customers with digital banking offerings
 
Ability to handle multiple priorities simultaneously
 
Ability to oversee large sums of cash
 
Strong customer focus and relationship-building skills
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $35,640.99 USD
 Median: $42,192.00 USD
 
Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details Troy University
 Location: Troy, Alabama
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Relationship Banker I (Troy University Branch)

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch.
 
Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate that is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service.
 
Primary Responsibilities
 
Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
 
Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
 
Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
 
Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners
 
Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
 
Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance
 
Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
 
Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
 
Manages recruiting and selection process for assigned branch
 
Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
 
Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks
 
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
 
This position is incentive eligible.
 
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
 
Requirements
 
High School Diploma or GED
 
Three (3) years of Financial Services, sales, or sales management experience
 
Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
 
Ability to work on Saturday as needed
 
Preferences
 
College degree
 
Life Insurance License
 
Supervisory experience within the Financial Services industry
 
Six (6) years of banking and/or lending experience
 
Six (6) years of relationship-based client consultation experience
 
Skills and Competencies
 
Ability to exhibit mastery of key advice, guidance, and education concepts
 
Ability to handle multiple priorities simultaneously
 
Ability to provide effective feedback and guidance
 
Excellent communication and customer service skills
 
Excellent leadership and problem-solving skills
 
Candidate may be hired at a higher level depending on work experience. Bilingual in Spanish preferred
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $68,359.25 USD
 Median: $89,302.50 USD
 
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details East Marietta
 Location: Marietta, Georgia
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Branch Manager (East Marietta Branch)

Join Regions Financial and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Regions Financial

About Company

Relationship Banker I (Troy University Branch)

Branch Manager (East Marietta Branch)