Qureos Mentor

Reliance Matrix

<div><h1 class="jobSectionHeader">Job Responsibilities and Requirements
</h1>Senior PM who is experienced in leading small to medium size projects essential to support strategic initiatives with multiple work streams, vendors, and partners to achieve organizational goals. Ensures executing projects within triple constraints i.e. Scope/Time/Budget and well experienced in agile as well as traditional methodology. Eager to bring positive change, suggesting innovative, practical solutions to problems and managing projects across domains (technical/business). Willing take up challenges &amp; managing projects involving new technologies.
Project Management
<ul><li>Strong skills in relationship building and Project Management, Planning, Presentations at various level (team, management, executive leadership)
</li><li>Manage projects with agile as well as traditional methodology
</li><li>Experience of executing risk strategy (RAID Log) and strong stakeholders assessment/management (internal and external)
</li><li>Facilitates the definition of project scope, goals and deliverables, and success criteria
</li><li>Establishes the Project Charter, defines project tasks and resource requirements
</li><li>Develops full scale project plans and develops and manages project timelines
</li><li>Scope Management &ndash; Aware of techniques to manage scope for projects to successful completion
</li><li>Manages project budgets with guidelines set by upper management
</li><li>Develops implementation and rollout plans
</li><li>Works with Information Systems and Development management to ensure proper staffing post-implementation
</li><li>Strong vendor management skills involving various system vendors and SI partners
</li><li>Maximize learning during and after the project&rsquo;s execution seeking delivery team/stakeholder feedback and implement any corrective actions to ensure continuous improvement.
</li><li>Other duties as defined by management, including RFI and RFP development and evaluation; vendor and partner management
</li></ul>Execution
<ul><li>Facilitate transparent communication within and among work streams. Identify work stream cross dependencies, document and use them to actively manage project schedule and critical path
</li><li>Track project progress against base-lined budget, schedule &amp; CBA. Work with program team to resolve or escalate any variations
</li><li>Excellent analytical and problem solving skills, particularly the ability to think creatively and innovatively.
</li><li>Accountability for deliverables within agreed priorities and deadlines, as well as being able to work as part of a team and contribute to team work plans.
</li><li>Assembles and coordinates project staff, both technical and non-technical
</li><li>Coordinates the activities of internal and external staff to assure effective execution of project activities. Creates and maintains comprehensive project documentation, including project plans
</li><li>Manages project resource allocation and tracks project deliverables
</li><li>Reports project status to management on a regular basis, and escalates issues as needed to ensure successful outcomes
</li><li>Provides direction and support to the project team
</li><li>Assists with required quality assurance activities to ensure successful deliverables.
</li><li>Monitors and reports on progress of projects to stakeholders
</li><li>Works with Quality Assurance team to assure results of deliverables meet accuracy standards and facilitates User Acceptance Testing)
</li><li>Assumes additional responsibilities as needed
</li></ul>Education, Qualifications and Experience :
<ul><li>Bachelor&rsquo;s degree in computer science, Engineering, Business, or a related IT discipline required
</li><li>8+ years of relevant experience managing and delivering large scale projects with minimum 5 years in an Agile and SAFe environment
</li><li>Must be proficient with Agile Lifecycle Management tools (e.g., Microsoft Azure DevOps and Jira) as well as with presentation tools (Word, Excel, and PowerPoint), etc.
</li><li>Excellent knowledge of Agile and Scrum with experience in coaching, mentoring and coaching junior Agile practitioners
</li><li>Experience participating in and facilitating discussions to discover solutions, capturing, and transforming business and technology requirements
</li><li>Exceptional problem-solving and troubleshooting skills with demonstrated experience exercising mature judgment in delicate situations
</li><li>Demonstrated relationship management skills at the senior level with the capacity to quickly build and maintain credible relationships at varying levels of the organization
</li><li>Should have leadership experience with the ability to earn trust while challenging the team to improve and operate outside its comfort zone
</li><li>Thought leadership and influencer to help providing a technology vision to enable business strategies.
</li><li>Self-starter that enjoys and thrives in connecting people and technology to solve complex problems at-scale
</li><li>Strong verbal and written communication skills along with excellent analytical and reasoning skills
</li><li>Ability to be collaborative with individuals from diverse disciplines to optimize results
</li><li>Experience implementing best practices and standards related to Agile scrum development &amp; testing practices
</li><li>Scrum Master/PMP Certification is strongly preferred. SAFe agile certification would be desirable
</li><li>Insurance and healthcare industry knowledge is recommended 
</li></ul> 
The expected hiring range for this position is $113,850.00 - $151,990.00 annually for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate&rsquo;s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. 
 
Work location may be flexible if approved by the Company. 
 
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can&rsquo;t do this without our most important asset&mdash;you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
<ul><li>An annual performance bonus for all team members
</li><li>Generous 401(k) company match that is immediately vested
</li><li>A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
</li><li>Multiple options for dental and vision coverage
</li><li>Company provided Life &amp; Disability Insurance to ensure financial protection when you need it most
</li><li>Family friendly benefits including Paid Parental Leave &amp; Adoption Assistance
</li><li>Hybrid work arrangements for eligible roles
</li><li>Tuition Reimbursement and Continuing Professional Education
</li><li>Paid Time Off &ndash; new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
</li><li>Volunteer days, community partnerships, and Employee Assistance Program
</li><li>Ability to connect with colleagues around the country through our Employee Resource Group program
</li></ul>Our Values:
<ul><li>Integrity
</li><li>Empowerment
</li><li>Compassion
</li><li>Collaboration
</li><li>Fun
</li></ul>EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. 
 
#LI-Hybrid .</div>

Senior Project Manager, Information Systems

<div><h1 class="jobSectionHeader">Job Responsibilities and Requirements
</h1>Launch your career with momentum.
 
The STAR (Sales Training and Readiness) Program at Reliance Matrix is your fast track into a dynamic, high‑impact career in Sales . This one‑year immersive program is built for individuals who are hungry to learn, eager to grow, and ready to jump into a role where relationships, strategy, and results matter.
<div><div><div><div><div><div><div><div><div>As a STAR Associate, you&rsquo;ll gain hands‑on experience, build your industry expertise, and sharpen your sales and service skills &mdash; all while collaborating with leaders who are invested in your success. You won&rsquo;t just observe the business&hellip; you&rsquo;ll contribute to it.
Successful completion of the program propels you directly into a Sales position , where your earning potential and career growth are truly unlimited.
<h2 class="jobSectionHeader">Program Overview
</h2>From day one, you&rsquo;ll be part of a high‑performing team that will challenge you, support you, and help you grow. Throughout the program, you will:
<ul><li>Master our products and business model through deep‑dive training in group employee benefits, underwriting, and sales strategy.
 </li><li>Learn the inner workings of a regional sales office and see firsthand how we acquire, retain, and support our clients.
</li><li>Develop world‑class relationship‑building and communication skills &mdash; essential for winning business and driving client satisfaction.
</li><li>Gain your state insurance license , fully sponsored by Reliance Matrix.
</li><li>Shadow top performers and build your professional network across multiple teams and functions.
 </li><li>Apply your learning immediately by working through real client cases alongside your manager and peers.
</li><li>Earn your Certified Leave Management Specialist (CLMS) designation , giving you a competitive edge as a recognized leave management expert.
</li></ul>By the end of your STAR journey, you&rsquo;ll be ready to step confidently into your Sales role &mdash; equipped with the knowledge, credibility, and skill set to make an impact from day one.
<h2 class="jobSectionHeader">Preferred Candidates
</h2>We&rsquo;re looking for motivated individuals who thrive in fast‑paced, people‑centric environments:
 <ul><li>Seniors pursuing a 4‑year degree OR early‑career professionals (business, marketing, communications or related fields preferred)
 </li></ul><ul><li>Driven, self‑starting, and excited by goals and metrics
 </li></ul><ul><li>Naturally strong communicators who enjoy connecting with people
 </li><li>Organized and able to manage competing priorities
 </li><li>Calm under pressure and adaptable when plans change
 </li><li>Team players who enjoy problem‑solving collaboratively
 </li><li>Able to work onsite at assigned Regional Sales Office
</li></ul><h2 class="jobSectionHeader">What We Offer
</h2><ul><li>Competitive compensation
</li><li>Career pathing after the program
</li><li>Professional development/mentorship 
</li></ul></div></div></div></div></div></div></div></div></div> 
The expected hiring range for this position is $21.63 hourly for work performed in the primary location (Novi, MI). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate&rsquo;s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. 
 
Work location may be flexible if approved by the Company. 
 
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can&rsquo;t do this without our most important asset&mdash;you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
<ul><li>An annual performance bonus for all team members
</li><li>Generous 401(k) company match that is immediately vested
</li><li>A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
</li><li>Multiple options for dental and vision coverage
</li><li>Company provided Life &amp; Disability Insurance to ensure financial protection when you need it most
</li><li>Family friendly benefits including Paid Parental Leave &amp; Adoption Assistance
</li><li>Hybrid work arrangements for eligible roles
</li><li>Tuition Reimbursement and Continuing Professional Education
</li><li>Paid Time Off &ndash; new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
</li><li>Volunteer days, community partnerships, and Employee Assistance Program
</li><li>Ability to connect with colleagues around the country through our Employee Resource Group program
</li></ul>Our Values:
<ul><li>Integrity
</li><li>Empowerment
</li><li>Compassion
</li><li>Collaboration
</li><li>Fun
</li></ul>EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. 
 
#LI-Hybrid #LI-MR2</div>

Sales Training and Readiness Program

<div><h1 class="jobSectionHeader">Job Responsibilities and Requirements
</h1>KEY RESPONSIBILITIES
*other duties as assigned*
The LTD Supervisor is responsible for ensuring that all claims assigned to his/her team are accurately and fairly adjudicated in a timely manner according to plan provisions, established best practices and within company, state and federal guidelines. The Supervisor is responsible for ensuring operational excellence and collaborates with other members of the management team to improve operations beyond his or her team.
Managing the Claims Block
<ul><li>Manage the prompt and accurate investigation, adjudication and payment (where appropriate) of claims within established guidelines.
</li><li>Delegate, distribute and monitor the workflow within the department to meet turnaround times, improve efficiency and realign caseloads to reduce or eliminate backlogs.
</li><li>Ensure that workflows, procedures, and best practices are followed to improve accuracy, efficiency, and effectiveness of claim management through focus reviews.
</li><li>Utilize available reporting resources and file reviews to ensure that established department goals are being met.
</li><li>Utilizes the file review and coaching process to continually improve and develop the examiners&rsquo; skills relative to case strategy, decision-making, investigation, evaluation and communication.
</li></ul>Customer Service
<ul><li>Ensures achievement of specific customer service quality and production objectives as established.
</li><li>Address clients&rsquo; needs and address complaints that may be escalated to you promptly; tracking, identifying and addressing issues as appropriate.
</li><li>Develops, models and maintains effective working relationships with external (policyholders, brokers) and internal (sales, underwriting, administration) contacts.
</li></ul>Disability Subject Matter Expertise
<ul><li>Provides guidance and direction on claims presenting complex or unusual issues.
</li><li>Ensures compliance with established procedures and assists with audit activities.
</li><li>Suggest changes to policy language as necessary and participates in the development of new products.
</li><li>Perform focus reviews and review Group Quality audit results.
</li></ul>Leadership
<ul><li>Accountable for performance of team; engages team members in talent management and development opportunities, and builds a positive and respectful work environment.
</li><li>Makes personnel decisions on hiring, firing, discipline, transfer, advancement and promotion in accordance with Company policies and procedures.
</li><li>Oversees the implementation and measurement of &ldquo;best practices&rdquo; to continually enhance the team's efficiency and effectiveness.
</li><li>Models and drives RSL&rsquo;s values in the departments.
</li></ul>REQUIRED KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES, AND/OR RELATED EXPERIENCE
*or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience*
Required Knowledge, Skills, Abilities and/or Related Experience
<ul><li>Associates Degree required, Bachelors Preferred
</li><li>5 years disability experience required.
</li><li>Completion of HIAA, LOMA or ICA courses desirable
</li><li>Knowledge and experience working in group insurance with a focus on disability claims
</li><li>Critical thinking and analytical skills with a passion for problem solving and resolution
</li><li>Outstanding communication skills, able to listen and respond with professionalism and empathy, maintaining tact and diplomacy, often in stressful situations
</li><li>Demonstrated ability to lead change management initiatives
</li></ul>Ability to Travel: Up to 10% 
PHYSICAL REQUIREMENTS
When used in the description below, the following terms are defined as:
&ldquo;Occasional&rdquo;: done only from time to time, but necessary when it is performed
&ldquo;Frequent&rdquo;: regularly performed; generally an act that is required on a daily basis
&ldquo;Continuous&rdquo;: typically performed for the majority of an employee&rsquo;s shift
Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand. Employee is required to have visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading. Employee is required to have hearing sufficient to understand verbal instruction and answer telephones. Reliance Matrix will provide qualified employees with a reasonable accommodation in accordance with applicable law.
CORE VALUES
<ul><li>Collaboration
</li><li>Compassion
</li><li>Empowerment
</li><li>Integrity
</li><li>Fun
</li></ul>The above description reflects the general details considered necessary to describe the principle responsibilities and functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent to this job. 
 
The expected hiring range for this position is $74,680.00 - $107,660.00 annually. This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate&rsquo;s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. 
 
Work location may be flexible if approved by the Company. 
 
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can&rsquo;t do this without our most important asset&mdash;you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
<ul><li>An annual performance bonus for all team members
</li><li>Generous 401(k) company match that is immediately vested
</li><li>A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
</li><li>Multiple options for dental and vision coverage
</li><li>Company provided Life &amp; Disability Insurance to ensure financial protection when you need it most
</li><li>Family friendly benefits including Paid Parental Leave &amp; Adoption Assistance
</li><li>Hybrid work arrangements for eligible roles
</li><li>Tuition Reimbursement and Continuing Professional Education
</li><li>Paid Time Off &ndash; new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
</li><li>Volunteer days, community partnerships, and Employee Assistance Program
</li><li>Ability to connect with colleagues around the country through our Employee Resource Group program
</li></ul>Our Values:
<ul><li>Integrity
</li><li>Empowerment
</li><li>Compassion
</li><li>Collaboration
</li><li>Fun
</li></ul>EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. 
 
#LI-Remote #LI-MR1</div>

Sup. - LTD Claims

Join Reliance Matrix and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Reliance Matrix

About Company

Senior Project Manager, Information Systems

Sales Training and Readiness Program

Sup. - LTD Claims