Qureos Mentor

Reliance Retail

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 Company Overview
 
 
 
 Reliance Retail, founded in 2006, is India's largest, most profitable, and fastest-growing retailer. With a significant omni-channel presence, the company offers a superior value proposition, high-quality products, and an unmatched shopping experience. Serving over 193 million loyal customers across 7,000+ cities, Reliance Retail continues to expand its capabilities through organic growth, acquisitions, and strategic investments, ensuring exceptional customer service through its extensive store network and digital platforms.
 
 
 
 Job Overview
 
 
 
 Reliance Retail is seeking an Executive Product Designer for Home Hardgoods, located in Bengaluru. This full-time position requires expertise in product design, focusing on hard goods and home decor. The role emphasizes creating innovative design concepts, utilizing skills in 3D modeling and Adobe Illustrator to deliver exceptional product solutions.
 
 
 
 Qualifications And Skills
 
 
 
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 Proven experience in product design with a focus on home hardgoods, showcasing a diverse portfolio of successful designs.
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 Strong proficiency in 3D modeling and rendering software to create realistic and detailed product visuals.
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 Advanced skills in Adobe Illustrator for creating precise design concepts and illustrations that communicate product features effectively.
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 Extensive knowledge of design trends in the home decor industry, with the ability to apply these trends meaningfully in product development.
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 Excellent understanding of material properties and manufacturing processes to ensure practical and scalable product designs.
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 Ability to translate customer insights and market research into innovative design solutions that enhance user experiences.
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 Strong problem-solving skills to address design challenges creatively while maintaining product functionality and aesthetics.
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 Effective communication and collaboration skills to work cross-functionally with merchandising, engineering, and marketing teams.
 
 
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 Roles And Responsibilities
 
 
 
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 Design and develop innovative product concepts for home hardgoods that align with Reliance Retail's quality and aesthetic standards.
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 Collaborate with cross-functional teams to understand customer needs and translate them into compelling design solutions.
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 Create detailed design specifications and prototypes to guide product development and ensure design integrity from concept to final product.
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 Conduct market research to identify emerging trends and competitive products, and incorporate findings into design strategies.
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 Work closely with manufacturing partners to ensure feasibility and cost-effectiveness of design proposals.
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 Participate in design reviews and provide constructive feedback to enhance design solutions and processes.
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 Maintain organized documentation of all design projects for future reference and compliance with company protocols.
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 Contribute to the continuous improvement of design processes to optimize productivity and innovation.
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Product Designer (Home Hardgoods)

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 Manager Facilities
 
 
 
 
 Role Summary
 
 
 
 As the Manager Facilities at Swadesh, you will be responsible for the end-to-end supervision of all infrastructure support functions including housekeeping, technical maintenance (MST), valet services, and packing operations. You will ensure that the physical store environment remains clean, safe, functional, and guest-ready at all timesaligning with Swadeshs high standards of hospitality and luxury retail experience.
 
 
 
 Key Responsibilities
 
 
 
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 Team &amp; Workflow Management
 
 
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 Supervise third-party staff including housekeeping, maintenance technicians, packers, and valet teams.
 
 
 Allocate daily responsibilities and ensure seamless execution of workflows across store zonessales floor, back office, restrooms, stockroom, and parking.
 
 
 Ensure each team functions within SOPs, with timely task execution, grooming, and service alignment.
 
 
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 Cleanliness &amp; Hygiene Oversight
 
 
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 Monitor regular cleaning, sanitation, and waste disposal operations.
 
 
 Ensure all customer-facing and staff areas (e.g., restrooms, trial rooms, glass displays, entryways) are always clean and maintained.
 
 
 Plan and execute deep cleaning routines during non-peak hours.
 
 
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 Preventive &amp; Reactive Maintenance
 
 
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 Oversee routine maintenance checks and preventive servicing of plumbing, electrical, HVAC, lighting, furniture, and fixtures.
 
 
 Coordinate quick resolution of urgent repair needs and ensure timely reporting/escalation of major issues.
 
 
 Maintain records of repairs, inspections, and AMC/vendor interventions.
 
 
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 Inventory &amp; Supplies Control
 
 
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 Monitor usage and replenishment of cleaning materials, tools, safety gear, and packaging consumables.
 
 
 Raise requisitions for stock in coordination with procurement; avoid overuse or shortages.
 
 
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 Event &amp; Peak Period Readiness
 
 
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 Prepare the store for special events, exhibitions, or high-footfall days with advance cleaning, valet optimization, and aesthetic readiness.
 
 
 Coordinate with VM and Events teams for set-up, movement, and post-event clean-up.
 
 
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 Safety, Compliance &amp; Customer Comfort
 
 
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 Ensure adherence to safety standardsPPE usage, chemical handling, fire safety, and spill prevention.
 
 
 Keep aisles, exits, and parking zones hazard-free and guest-ready.
 
 
 Monitor valet operations for safety, efficiency, and service etiquette.
 
 
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 Documentation &amp; Reporting
 
 
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 Maintain daily logs of cleaning, maintenance checks, valet operations, and packing support.
 
 
 Prepare weekly reports on staffing, attendance, issue resolutions, and escalations.
 
 
 Track vendor SLAs, billing accuracy, and staff performance audits.
 
 
 
 Functional Expertise
 
 
 
 Housekeeping standards &amp; SOPs
 
 
 General maintenance &amp; AMC coordination
 
 
 Stock &amp; packaging workflow familiarity
 
 
 Valet logistics and customer service
 
 
 Vendor coordination and performance tracking
 
 
 Health, hygiene &amp; safety compliance
 
 
 
 Behavioral Competencies
 
 
 
 Proactive Ownership &amp; Problem Solving
 
 
 Team Supervision &amp; Multitasking
 
 
 Communication &amp; Conflict Resolution
 
 
 Process Orientation with Attention to Detail
 
 
 Customer-Centric Operational Thinking
 
 
 Agility under Pressure
 
 
 
 Eligibility Criteria
 
 
 
 Graduate in Hospitality
 
 
 58 years of experience managing facility services in luxury retail, hospitality, or premium commercial environments.
 
 
 Familiarity with safety protocols, maintenance standards, and housekeeping benchmarks.
 
 
 Proven ability to manage third-party vendors and supervise cross-functional support staff.
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Manager Facilities - Swadesh

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer, known for its diverse omni-channel presence through integrated store concepts and digital commerce platforms. Since its inception in 2006, the company has committed to revolutionizing Indian retail, offering superior quality products and unmatched shopping experiences. With a loyal customer base of over 193 million and a vast network of more than 15,000 stores, Reliance Retail continues to enhance customer value and strengthen its market presence.
 
 
 
 Job Overview
 
 
 
 Reliance Retail is seeking a mid-level professional for the position of DM Fashion. This full-time role is based in Balasore, Bhadrak, Bhubaneswar, Koraput, and Jeypore. The ideal candidate will possess a strong understanding of digital marketing strategies and be capable of driving our fashion segment through innovative marketing techniques. Join our team to leverage your skills in a collaborative environment, aiming to create impactful strategies that resonate with our customers.
 
 
 
 Qualifications And Skills
 
 
 
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 Proven expertise in crafting and implementing digital marketing strategies that enhance brand visibility and drive sales.
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 Proficiency in social media advertising to engage and expand our customer base across various platforms effectively.
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 Strong skills in content creation, ensuring engaging and relevant content that aligns with brand communication.
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 Comprehensive knowledge of SEO optimization techniques to improve search engine rankings and website traffic.
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 Experience in executing successful email marketing campaigns that nurture leads and maintain customer engagement.
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 Ability to establish influencer partnerships to enhance brand credibility and reach wider audiences.
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 Competency in data analytics to interpret
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 Company Overview
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 Reliance Retail is the largest and fastest-growing retailer in India,, providing offering a diverse omni-channel presence. Founded in 2006 insights for, the company revolutionizes Indian informed decision retail, serving over 193 million loyal customers with superior quality-making. growing, Reliance Retail is 7,000 cities, supportedFamiliarity with e-commerce by a strong team platforms, enhancing user experience and and a robust digital driving online and supply chain infrastructure sales effectively.
 
 
 headquartered in Mumbai and
 
 
 &lt; maintains astrong&gt;Roles and Responsibilities&lt; strong portfoliobr/&gt;
 
 
 of both own and
 
 
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 partner brands.
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 Job Overview
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 The promote our fashion products and increase DM Fashion market penetration.
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 Manage and optimize a full-time, social media mid-level position focused on executing accounts to boost engagement digital marketing strategies for and foster a loyal our Fashion division in Balasore, Bhadr customer communityak, Bhub.
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 aneswar Create compelling. The successful candidate will leverage digital marketing content that tools to enhance brand presence and resonates with drive sales growth, our target audience and utilizing their supports marketing expertise and creativity to initiatives.
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 Implement SEO engage and attract a strategies to wider audience. Applicants should possess strong digital marketing prof enhance ouriciencies, with a online presence background in and make managing integrated campaigns across our fashion products more discoverable.
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 various platforms
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 Coordinate.
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 Qualifications to enhance and Skills brand awareness
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 &gt;Pro
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 ficiency in designing andIdentify and collaborate with influencers to implementing digital marketing strategies amplify brand awareness and drive sales to penetrate.
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 Analyze marketing data effectively.
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 for performanceExperience in managing social metrics, media advertising campaigns, including content providing insights for campaign optimization.
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 Ensure all budget management digital marketing efforts align for optimal with overall business objectives and brand standards.
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 reach.
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 Expertise in content creation, ensuring engaging, relevant, and high-quality content across all digital platforms.
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 Solid understanding and application of SEO optimization techniques to improve search engine rankings and visibility.
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 Proficient in executing email marketing campaigns, using data-driven strategies to enhance engagement and conversion rates.
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 Experience in developing and managing influencer partnerships to amplify brand messages and reach new audiences.
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 Strong analytical skills with a capability to interpret data analytics to guide marketing strategies and decision-making.
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 Familiarity with e-commerce platforms and tools to effectively drive online sales and customer acquisition strategies.
 
 
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 Roles And Responsibilities
 
 
 
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 Develop and implement comprehensive digital marketing strategies for the Fashion division, enhancing online brand visibility.
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 Manage social media presence and advertising campaigns across multiple platforms to increase follower engagement and brand reach.
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 Create engaging and relevant content to be shared across digital channels, ensuring alignment with overall brand voice and goals.
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 Conduct regular SEO audits and implement optimization strategies for enhancing website search engine performance.
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 Plan and conduct email marketing campaigns to nurture leads, foster customer loyalty, and drive sales.
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 Establish and maintain partnerships with relevant influencers to enhance brand advocacy and message amplification.
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 Analyze digital marketing metrics and analytics to assess campaign effectiveness and ROI, adjusting strategies as needed.
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 Collaborate with cross-functional teams to align digital marketing efforts with company objectives and growth targets.
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DM Fashion

<div>
 
 Company Overview
 
 
 
 Reliance Retail, founded in 2006, is Indias largest and most profitable retailer with a vast omni-channel presence. The company operates over 15,000 stores in more than 7,000 cities, providing superior quality products across Consumer Electronics, Fashion, Grocery, Pharma, and Connectivity. With an extensive digital commerce platform and a strong supply chain, Reliance Retail prioritizes an unmatched shopping experience and customer service. Headquartered in Mumbai, it employs over 10,000 people and remains a key player in the retail industry.
 
 
 
 Job Overview
 
 
 
 We are seeking a Junior Customer Support Associate to join our team in Ludhiana. The ideal candidate will have 1 to 3 years of experience in a customer-facing role, ensuring a superior consumer experience. This full-time position requires an individual adept in handling customer queries and enhancing satisfaction across various channels as we continue to expand our retail presence and service excellence.
 
 
 
 Qualifications And Skills
 
 
 
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 Proven customer service experience with a minimum of one year in a customer-facing role to handle inquiries efficiently.
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 Exceptional communication skills to interact clearly and concisely with customers and stakeholders at all levels.
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 Strong problem-solving abilities with a proactive approach to spotting potential issues and developing swift solutions.
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 Proficiency in cash handling operations to ensure accurate transactions and maintain financial records.
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 Knowledge and experience in backend operations for effective coordination of internal processes and order management.
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 Customer Experience (Mandatory skill) is essential to actively enhance consumer interactions through feedback loops.
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 Customer Support (Mandatory skill) demonstrating expertise in providing timely resolutions and seamless service delivery.
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 BOH (Mandatory skill), or back of house skills, required for efficient operation and support staff coordination.
 
 
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 Roles And Responsibilities
 
 
 
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 Provide excellent customer service by understanding customer requirements and offering appropriate solutions promptly.
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 Engage with customers across channels to ensure a consistent and positive experience throughout their service journey.
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 Assist in handling customer complaints and inquiries, ensuring all issues are resolved satisfactorily within company guidelines.
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 Coordinate effectively with the back-end operations team to streamline processes and enhance customer satisfaction.
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 Maintain accurate customer records using digital tools for efficient data management and future reference.
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 Support the sales team by cross-checking product information and assisting during high demand periods as required.
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 Perform cash handling tasks responsibly, safeguarding financial integrity and following company policies.
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 Contribute to company growth by identifying potential service improvements and providing valuable customer insights.
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Customer Support Associate

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 Job Purpose
 
 
 
 Managing Commercial &amp; Material activities for the Store effectively including all the transactions related to Inventory and cash management for seamless store operations.
 
 
 
 Education Qualifications
 
 
 
 Graduation/ Post Graduate
 
 
 
 Key Responsibilities
 
 
 
 Ensure 100% stock replenishment for best sellers in Accessories and maintain compliance with zero billing errors.
 
 
 Manage consumable postings twice a month and raise STOs as required.
 
 
 Achieve SIT compliance with no delays over 5 days and keep MBLB under 0.50 Lacs for over 21 days.
 
 
 Maintain zero defective stock for specified categories and keep Global PI Shrinkage at or below 0.1%.
 
 
 Ensure 100% compliance with Auto PI and SLOC corrections.
 
 
 Track and resolve negative inventory issues.
 
 
 Post petty cash expenses monthly and ensure daily EDC batch settlements.
 
 
 Close control accounts, paper finance cases, and billing pendencies within defined TATs.
 
 
 Achieve 100% of AOP sales plan and maintain EMI business CC/DC EMI at 30%.
 
 
 Manage store operations, demonstrating leadership and entrepreneurial orientation.
 
 
 Ensure proper inventory management, shrinkage control, and adherence to merchandising layouts.
 
 
 Log utility readings, process bills timely, and audit planograms for process compliance.
 
 
 
 Key Performance Indicators
 
 
 
 Service Quality scores and VOC
 
 
 Increase customer appreciations, Improve Store Profitability
 
 
 Defective Management - DOA/DAP
 
 
 Sloc hygiene
 
 
 Publish stock report - DC &amp; store
 
 
 EOL audit
 
 
 
 Job Requirements
 
 
 
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 Functional Competencies
 
 
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 Operational Effectiveness
 
 
 Finance Management
 
 
 Analysis and Problem Solving
 
 
 Results Orientation
 
 
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 Behavioural Competencies
 
 
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 Soft Skills
 
 
 Grooming
 
 
 Result orientation follow-ups Skills
 
 
 Coordination Skills
 
 
 Teamwork
 
 
 Communication Skills - Verbal, Non Verbal, Language
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Commercial Materials Officer

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 Role Overview
 
 
 
 Were looking for a dynamic and result-oriented
 
 Assistant
 
 /
 
 Sales Manager
 
 to drive distribution-led growth across assigned markets. This role will focus on expanding channel presence, managing distributor relationships, and achieving sales targets across territories.
 
 
 
 Key Responsibilities
 
 
 
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 Drive primary and secondary sales through efficient distributor and retailer management
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 Appoint, onboard, and manage channel partners/distributors
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 Execute market expansion plans and territory coverage
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 Lead, train, and motivate a team of field sales representatives
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 Monitor competition and market trends to identify new growth opportunities
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 Ensure timely reporting, stock management, and credit control with partners
 
 
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 Key Requirements
 
 
 
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 Graduate/MBA with 4 7 years of experience in FMCG/Consumer/Retail distribution
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 Strong understanding of general trade and channel sales
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 Excellent negotiation, team management, and relationship-building skills
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 Willingness to travel extensively within the region
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Assistant Sales Manager – Distribution Business

Join Reliance Retail and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Reliance Retail

ABOUT_COMPANY

Product Designer (Home Hardgoods)

Manager Facilities - Swadesh

DM Fashion

Customer Support Associate

Commercial Materials Officer

Customer Support Associate

Assistant Sales Manager – Distribution Business