Qureos Mentor

Remington Hospitality

Remington Hospitality is an industry-leading hotel management company that has been operating since 1968. The company focuses on delivering exceptional hospitality and operational excellence while providing measurable value for owners, guests, and associates. With a commitment to being the best rather than the biggest, Remington emphasizes disciplined operations and collaborative leadership to drive market share growth and strong financial performance across its diverse portfolio. The company is expanding its presence in the Caribbean and Latin America, bringing its performance-driven approach to key international markets.

<div><div><p><b>What you will be doing
</b></p><ul><li>Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.
</li><li>Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival.
</li><li>Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.
</li><li>Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
</li><li>Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.
</li><li>Pay $ 20.00 hourly (USD)</li></ul></div></div>
<br><div><div><p><b>What we are looking for
</b></p><ul><li>Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
</li><li>High work ethic and self-initiative
</li><li>May be required to work varying schedules to include nights, weekends, and holidays
</li><li>Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
</li></ul></div><ul><li>Physical Requirements (In-Office Role)
</li><li>Ability to work in a standard office environment.
</li><li>Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
</li><li>Occasional standing and walking throughout the workday.
</li><li>Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
</li><li>Ability to communicate effectively verbally and in writing.
</li><li>Occasionally required to stand, walk, bend, reach, or carry items.
</li><li>Ability to lift and/or move 10&acirc;&euro;&ldquo;25 pounds as needed (e.g., files, office supplies).
</li><li>Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
</li><li>Ability to hear and participate in conversations and meetings, use phone and/or headset
</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.</li></ul></div>

The Melrose Georgetown Hotel One Touch Reservation Agent

<div><p>Coordinate, administer, direct and manage all property activities with specific responsibilities for Accounting and Front Office Management. Interface with General Manager with regards to all property activities to ensure adherence to hotel and company policies and/or procedures. Direct and supervise Front Office Manager to ensure high standards of guest service and accuracy in all phases of the front office operations. Coordinate with Corporate Accounting to ensure completion of all accounting functions and adherences to all management company policies and procedures.</p>
<p>
</p>Requirements:
<div><div><ul><li>Able to communicate accurately and effectively in verbal and written from with guests and associates. Respond accurately and completely to people to give directions, instructions, information, answer questions and provide services as required.</li></ul>
<ul><li>Experience in Front Office and Accounting Management.</li></ul>
<ul><li>Computer experience on PMS systems and a working knowledge of manual front desk procedures.</li></ul>
<ul><li>Possess good communication and organizational skills.</li></ul>
<ul><li>Portray effective leadership and provide guidance to the Front Office staff.</li></ul>
</div></div><ul><li>Physical Requirements (In-Office Role)
</li><li>Ability to work in a standard office environment.
</li><li>Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
</li><li>Occasional standing and walking throughout the workday.
</li><li>Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
</li><li>Ability to communicate effectively verbally and in writing.
</li><li>Occasionally required to stand, walk, bend, reach, or carry items.
</li><li>Ability to lift and/or move 10&ndash;25 pounds as needed (e.g., files, office supplies).
</li><li>Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
</li><li>Ability to hear and participate in conversations and meetings, use phone and/or headset
</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.</li></ul></div>

Assistant General Manager

Join Remington Hospitality and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Remington Hospitality

About Company

The Melrose Georgetown Hotel One Touch Reservation Agent

Assistant General Manager