Urwah Admin

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
Under the general supervision of the Executive Housekeeper the Service Manager – Laundry is responsible for the general administration and operation of the Laundry Department (including Linen/Uniform Section), and provides supervision, direction and leadership to ensure efficient and customer-oriented service in the Laundry department.
 
As Laundry Manager, we rely on you to
 
Lead and manage the daily operations of the Laundry Department, ensuring high-quality cleaning standards for guest laundry, linens, and uniforms.
 Implement preventive maintenance, hygiene, and safety procedures for laundry equipment and chemical usage.
 Manage budgets, cost control, and inventory of linen, chemicals, and operating supplies.
 Train, develop, and motivate team members to deliver consistent service in line with Shangri-La standards.
 Ensure compliance with hotel policies, safety guidelines, and hygiene standards at all times.
 Collaborate with Housekeeping, F&B, Health Club, and other departments to meet operational needs.
 Monitor guest satisfaction and handle complaints related to laundry services promptly and professionally.
 Drive continuous improvement and maintain high standards of productivity, efficiency, and guest service.
 
What we're looking for
 
Minimum 5 years of experience in hotel laundry operations, with at least 2 years in a managerial capacity.
 Certificate in Hotel Management, Technical School, or equivalent professional training.
 Strong leadership, organizational, and problem-solving skills.
 Proficient in English; knowledge of additional languages is an advantage.
 Good health, professional appearance, and articulate communication skills.
 Computer literate with knowledge of textile care, laundry equipment, and chemical usage.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Laundry Manager (174048)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Waiter position in Shangri-la Jeddah is more than the regular duties of greeting and serving the guests but dazzling and delighting the guests by creating memorable dining experience in the Food & Beverage outlet by living the Shangri-la Standards.
 
As a Waiter, we rely on you to: 
Have a strong understanding of the menu and the way each dish is prepared.
 Suggest to guests on Menu selection.
 Take orders and serve with great love and affection.
 Obsess over delighting guests and create wow moments.
 Get the restaurant ready before service.
 Seamlessly coordinate with the culinary team to ensure timely service to the guest.
 Ensuring the billing is done appropriately and posted accordingly.
 Follow the Shangri-la Food Safety Processes and Procedures.
 Assist fellow colleagues in the success of the F&B outlet.
 Assist the supervisor in ensuring smooth meal operations.
 
What we're looking for: 
Great conversational skills for engaging with guests.
 Strong English skills
 Positive Attitude and willingness to learn.
 Minimum of 1 year of experience as a waiter in 5 Star Hotels.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Waiter (174007)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary
 
Lead all PR and media efforts to strengthen the hotel’s image and support the Shangri-La brand.
 
Responsibilities include mainly PR plus some advertising/collateral support (ratio varies by hotel). Reports to the DOSM and ensures consistent, positive communication across all channels.
 
As the Director of Communications, we rely on you to
 
<ul>
<li>Develop and execute the annual communications plan in alignment with the hotel’s strategy and Shangri-La brand standards.</li>
<li>Manage media relationships, secure positive press coverage, prepare press releases, and coordinate media visits and crisis communications.</li>
<li>Serve as spokesperson when needed, prepare spokespeople, and maintain updated press kits and key messages.</li>
<li>Oversee advertising campaigns, creative production, and photography to ensure brand consistency and effective budget use.</li>
<li>Supervise the creation of printed and digital collateral and direct marketing materials across all departments.</li>
<li>Develop social media strategies, manage content and engagement, and ensure consistent brand communication online.</li>
<li>Build strategic partnerships, represent the hotel at industry events, and support PR training for internal teams.</li>
</ul>
What we're looking for: 
Degree in Creative Designing/Graphics or E-commerce from a recognized institution
 2 years Social Media & Graphics Designing experience
 Oral and written proficiency in English; Business Correspondence skills
 Ability and willing to work long hours
 Ability to multi-task.
 Ability to interpret data
 Expertise in Adobe software (Photoshop, After Effects and Premier)
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.
 
Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.
 
A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Director of Marketing and Communications (174009)

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
About the Role
 As a Corporate & Groups Executive, you will be responsible for generating room and event bookings by building client relationships and creating attractive packages. You will coordinate with hotel teams to ensure flawless service delivery and work towards achieving sales targets
 
Key Responsibilities
 
Identify and target corporate accounts, travel agencies, and group clients.
 Develop and maintain strong relationships with key travel managers, bookers and other decision makers.
 Negotiate contracts, rates, and packages for corporate, group and event related inquiries and bookings.
 Schedule, plan and organize sales activities including sales calls, site inspections, entertainment and calls.
 Handle inquiries and provide tailored solutions for meetings, conferences, and events.
 Monitor market trends and competitor activities to adjust strategies.
 Monitor hotelligence, STR and other market intelligence reports as part of day-to-day sales activities.
 Prepare proposals, presentations, and contracts for clients.
 
About You
 
At least 1 year of experience in a 5-star / international hotel.
 Good communication skills, fluent in oral and written English language.
 Computer literate - conversant with Ms. Word, Excel & PowerPoint, Delphi/sales force
 Strong interpersonal skills and basic knowledge of selling skills.
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Corporate & Groups Executive (174001)

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
As a Commis I – Pastry, you will play an essential role in supporting the pastry kitchen operations and creating exceptional sweet experiences that embody the Shangri-La philosophy.
 
Key Responsibilities
 
Assist in the daily production and operations of the Pastry section.
 Maintain the highest standards of food preparation and service in line with established guidelines.
 Deliver quality and creativity that reflect the Shangri-La philosophy.
 Demonstrate strong knowledge of pastry techniques and menu items.
 Consistently follow hygiene and sanitation procedures set by the hotel.
 
About You
 
Diploma or Certificate in Culinary Arts or equivalent.
 Previous experience in a Bakery or Pastry section within a restaurant or 5-star hotel.
 Passionate about Food & Beverage, with creativity and attention to detail.
 Strong communication skills in English.
 Curious and eager to learn new culinary trends and techniques.
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 We are an equal opportunity employer.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Commis 1 - Pastry (174014)

Business Development Manager – MICE
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
 
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
 
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
As a Business Development Manager – MICE, you drive revenue growth by developing and managing meetings, incentives, conferences, and events business. And you will build strong relationships with corporate clients, event organizers, and agencies to maximize revenue. Also, you will align sales strategies with the hotel’s luxury positioning and large-scale event capabilities.
 
Key Responsibilities: 
Identify, develop, and manage MICE accounts to achieve rooms, banquet, and event revenue targets.
 Build and maintain strong relationships with corporate clients, event planners, PCOs, and MICE agencies.
 Prepare and negotiate group contracts, proposals, and event packages in coordination with operations teams.
 Monitor market trends, competitor activity, and pricing strategies within the UAE MICE segment.
 Represent the hotel at trade shows, sales missions, site inspections, and networking events.
 
About You: 
Strong knowledge of the UAE MICE market, event planning processes, and group contracting.
 Excellent negotiation, sales, and relationship management skills.
 Ability to manage complex proposals, large-scale events, and multiple stakeholders.
 Strong communication, presentation, and coordination skills across departments.
 Analytical mindset with the ability to forecast, budget, and track MICE performance.
 Highly organized, proactive, and able to work under pressure in a dynamic environment.
 Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.
 Professional certifications in Sales, Revenue Management, or Marketing are an added advantage.
 Minimum of 3-5 years of progressive experience in the hospitality industry.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Business Development Manager - MICE (174013)

Business Development Manager – Government
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
 
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
 
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
As a Business Development Manager – Government, you will develop and manage government-related business to drive room nights and revenue. You will build and maintain strong relationships with local and federal government entities, semi-government organizations, and embassies. And you will ensure all commercial activities align with government protocols, compliance requirements, and the hotel’s luxury brand standards.
 
Key Responsibilities: 
Identify, develop, and manage government, semi-government, and embassy accounts to achieve revenue targets.
 Maintain strong working relationships with key government decision-makers and procurement departments.
 Negotiate contracts, rates, and agreements in line with government tender requirements and hotel policies.
 Monitor government business performance, market trends, and competitor activity within the UAE.
 Prepare sales reports, forecast, and represent the hotel at government meetings, forums, and official events.
 
About You: 
Strong understanding of UAE government structures, procurement processes, and compliance requirements.
 Excellent negotiation, relationship management, and stakeholder engagement skills.
 Proven ability to manage contracts, tenders, and long-term government agreements.
 Strong communication and presentation skills with a professional and diplomatic approach.
 Analytical and strategic thinking ability to identify growth opportunities within the government segment.
 High level of integrity, discretion, and professionalism when dealing with government entities.
 Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field.
 Professional certifications in Sales, Revenue Management, or Marketing are an added advantage.
 Minimum of 3-5 years of progressive experience in the hospitality industry.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Business Development Manager - Government (174011)

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