Urwah Admin

Renaissance Corporate Services

Passport Processor
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
 
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
 
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
As a Passport Processor, you will support Front Office operations by managing guest passport handling and documentation processes in compliance with UAE regulations. Also, you will ensure accurate collection, recording, and return of guest identification documents while maintaining confidentiality and professionalism. And you will contribute to smooth guest arrivals and departures through efficient administrative support.
 
Key Responsibilities: 
Collect, process, and manage guest passports and identification documents in line with UAE legal requirements.
 Ensure accurate entry of guest information into hotel systems and maintain proper documentation records.
 Coordinate with Front Office, Concierge, and relevant authorities when required for compliance purposes.
 Always maintain strict confidentiality and secure handling of all guest documents.
 Support front desk operations by assisting with guest inquiries and administrative tasks as needed.
 
About You: 
High attention to detail and accuracy in handling sensitive documentation.
 Strong understanding of confidentiality, professionalism, and guest privacy standards.
 Good communication and interpersonal skills with a service-oriented approach.
 High school certificate or diploma in Hospitality.
 Previous experience in front office administration or guest services is preferred.
 Proficiency in MS Office and familiarity with hotel systems is desirable.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Passport Processor (174311)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Business Development Executive, under the general guidance and supervision of the Director of Sales & Marketing / Director of Sales, and within established hotel policies and procedures, is responsible for overseeing and executing all sales activities within the assigned area of responsibility. The role focuses on proactively driving business development, strengthening client relationships, and supporting the hotel’s overall revenue and commercial objectives through effective client engagement and collaboration.
 
As a Business Development Executive, we rely on you to,
 
Execute sales action plans for assigned market segments in line with the hotel’s commercial objectives.
 Proactively conduct daily sales calls, client meetings, and market visits to generate and convert business opportunities.
 Coordinate and host site inspections and familiarization visits for prospective and existing clients.
 Build and maintain strong, long-term relationships with corporate and government partners through regular engagement and follow-up.
 Participate actively in weekly Sales & Marketing meetings, contributing market insights, client feedback, and revenue opportunities.
 Collaborate closely with Revenue Management, Marketing, Events, and Operations teams to ensure seamless execution and client satisfaction.
 Apply effective negotiation skills to optimize revenue while maintaining rate integrity and brand positioning.
 Ensure timely follow-ups, accurate documentation, and professional handling of all client communications.
 Represent the hotel with the highest standards of professionalism, service excellence, and brand alignment.
 
What we are Looking For: 
Minimum 1-2 year of experience in hotel sales or a hospitality-related role.
 Strong verbal and written communication skills in English; Arabic proficiency is a strong advantage.
 Proactive, confident, and client-focused with a commercial mindset.
 Good working knowledge of computer applications and sales systems.
 Well-organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
 This Position is for Saudi Nationals Only
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Business Development Executive (174258)

Join Renaissance Corporate Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Renaissance Corporate Services

About Company

Passport Processor (174311)

Business Development Executive (174258)