Urwah Admin

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
About the Role
 
As a Sales Manager, your role is to support the F&B leadership in optimizing sales and marketing processes. You will focus on driving revenue through walk-ins, group bookings, loyalty programs, partnerships, corporate accounts, and Shangri-La Circle guests. You will also develop and implement strategies to promote offerings, enhance guest engagement, and strengthen the division’s local presence.
 
Key Responsibilities
 
Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.
 Develop and implement targeted sales strategies to increase walk-in customers, group bookings, and participate in loyalty programs.
 Proactively seek partnerships and collaborations to expand the F&B division's reach and market presence.
 Actively promote the F&B division's offerings and enhance its brand image in the local community.
 Effectively manage and leverage the Shangri-La guest database for targeted sales and marketing campaigns.
 
About You
 
A minimum of 2 years of proven experience in a sales manager role, preferably within the luxury hospitality sector.
 A degree in Hospitality Management, Sales & Marketing is desirable but not essential. A high school diploma and relevant experience are a must.
 Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape.
 Familiarity with F&B operations, sales strategies, and marketing techniques.
 Excellent interpersonal and relationship management skills. People-oriented, Outgoing, and self-motivated with a proactive approach.
 Strong communication skills, both written and verbal, with fluency in English.
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Sales Manager (173816)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Front Office Duty Manager is responsible for rooms’ inventory and ensuring that guests’ requests and preferences are met and works on a partnership with the Housekeeping Rooms Controllers to ensure smooth running of rooms’ preparation. Also supervises the Front Desk.
 
As a Front Office Duty Manager, we rely on you to,
 
Supervises all Front Office Service by making sure that these services are available and carried out with efficiency.
 To have knowledge of the operational systems at Front Office.
 Oversees and directs all aspects of Front Office and Guest Services areas.
 To have knowledge of Shangri‐La’s standard operating policies and procedures.
 Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc.
 To have knowledge of Shangri‐La’s Programmes e.g. Golden Circle, FFP, Guest History.
 Builds relationship with guests to delight and gain loyalty.
 Supervises Front Office operation and workflow to maximize guests’ satisfaction.
 Conducts training of new staff when necessary.
 Ensures that “shift reports” are printed and “Traces” are followed up accordingly.
 
What we are Looking For: 
At least 2 years as Assistant Front Office Manager in an international class hotel
 Takes ownership and initiative
 Ability to lead a team
 Communicates and writes with fluency in English (as well as the Arabic language)
 Pleasant, friendly, and cheerful attitude
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Front Office Duty Manager (173796)

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
About the Role
 
As a Commis II, you will be an essential part of our culinary team, supporting the Cold Kitchen operations and ensuring the highest standards of food preparation and hygiene.
 
Key Responsibilities
 
Support the daily operations of the Kitchen section.
 Prepare and present dishes with precision and consistency.
 Uphold the highest standards of food quality, safety, and sanitation.
 Ensure kitchen equipment is properly maintained and operational.
 
About You
 
Certified in Culinary Arts or equivalent professional training.
 Experienced in luxury hotel kitchens or banquet operations.
 Passionate about food, with a creative flair and strong attention to detail.
 Communicates effectively in English and works well in a team environment
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 We are an equal opportunity employer.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Commis II (173797)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
The Public Relation Manager will execute and oversee marketing, PR, and communications strategies to amplify the brand’s presence, engage guests, and contribute to revenue growth. This position will focus on
 managing the daily functions of the communications team, supporting brand activation initiatives, and executing campaigns to achieve strategic objectives.
 
As Public Relation Manager, we rely on you to
 
Maximize brand presence on various channels (e.g. print, web, radio, television and social media).
 Cultivate and maintain relationships with media and influential professionals.
 Arrange interviews and press releases to promote our hotel and its products/services.
 Ensure brand consistency in all advertising efforts.
 Organize PR events to increase awareness of our company.
 Storytelling of Marketing and PR Activities in writing and through highly creative visual content.
 Manage sensitive issues to maintain the company’s good reputation.
 Build and maintain relationships with media outlets, manage PR campaigns, and secure positive media coverage.
 Draft press releases, prepare spokespersons, and coordinate crisis communications with support from the Director.
 Play an active role in coordinating crisis management.
 Track and influence media coverage.
 Report on PR campaigns’ results.
 
What we're looking for: 
Degree in Creative Designing/Graphics or E-commerce from a recognized institution
 2 years Social Media & Graphics Designing experience
 Oral and written proficiency in English; Business Correspondence skills
 Ability and willing to work long hours
 Ability to multi-task.
 Ability to interpret data
 Expertise in Adobe software (Photoshop,After Effects and Premier)
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Public Relation Manager (173749)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Housing Attendant is responsible for maintaining the cleanliness, order, and safety of employee housing facilities. This role ensures that all staff accommodations are well-kept, sanitary, and comfortable, providing a positive living environment for employees.
 
As Staff Housing Attendant, we rely on you to,
 
Check and service employee rooms, common areas, hallways, and shared facilities (e.g., kitchens, lounges, bathrooms, laundry rooms).
 Greet and assist new employees during check-in; provide basic orientation about accommodation rules, facilities, and amenities.
 Report maintenance issues, damages, or safety hazards promptly to the Accommodation Supervisor.
 Assist with room inspections during check-in and check-out of employees.
 Maintain cleaning equipment and supplies in good working condition.
 Support relocation or room change processes by cleaning and preparing rooms as needed.
 Assist in inventory management for linens, cleaning materials, and accommodation supplies.
 Respond to employee accommodation inquiries or concerns in a courteous and professional manner.
 
What we are Looking For: 
Previous experience in housekeeping, accommodation, or staff housing buildings or dormitories. .
 Strong attention to detail and organizational skills.
 Good communication and interpersonal skills.
 Willing to work on extended duty hours.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Staff Accommodation and Housing (173714)

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
The Assistant Director of F&B is responsible for assisting the Director of Food & Beverage in the overall administration and operation of the F&B Division in sections appointed. Play a major role in achieving highest guest satisfaction levels through applying proper guidelines to service team and constant follow up on service delivery and food quality checks.
 
As Assistant Director of F&B , we rely on you to: 
Provide visionary leadership to the F&B team, fostering a culture of excellence, teamwork, and guest-centric service.
 Oversee all F&B outlets, ensuring seamless daily operations, maintaining the highest standards of service, and exceeding guest expectations.
 Collaborate with our culinary team to curate innovative menus, featuring diverse and enticing culinary offerings.
 Uphold and elevate our commitment to delivering the finest dining experiences, consistently seeking ways to enhance guest satisfaction.
 Manage the F&B budget, control costs, and optimize revenue through strategic pricing and menu development.
 Recruit, train, and mentor F&B staff, fostering a highly skilled and motivated team.
 Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality
 
What we're looking for
 
Proven track record in F&B leadership within a luxury hotel or upscale hospitality setting.
 Extensive knowledge of F&B operations, including menu curation and beverage programs.
 Exceptional leadership, communication, and interpersonal skills.
 Strong financial acumen with experience in budget management.
 
Commitment to delivering exceptional guest experiences.
 Flexibility to work evenings, weekends, and holidays.
 Bachelor's degree in Hospitality Management or a related field
 Fluent in English and Arabic
 Strong leadership, self-motivated excellent communication skills.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Assistant Director of F&B (173712)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Fitness Supervisor oversees the daily operations of the fitness center, ensuring a safe, clean, and engaging environment for guests and members. This role involves supervising fitness activities, providing personal training, maintaining equipment, and supporting wellness programs in line with the hotel’s brand and guest experience standards.
 
Key Responsibilities: 
Supervise the daily functioning of the fitness center and ensure it is well-maintained, clean, and guest-ready at all times.
 Deliver high-quality fitness sessions, including personal training, group classes (e.g., yoga, HIIT), and guest orientation.
 Monitor safety and correct usage of fitness equipment by guests and colleagues.
 Provide expert fitness advice tailored to individual guest needs and goals.
 Maintain and inspect gym equipment regularly; report or coordinate repairs as needed.
 Support wellness initiatives, monthly challenges, and guest engagement activities.
 Ensure all guests are greeted warmly and assisted professionally.
 Maintain accurate records of usage, class attendance, and equipment inspections.
 Collaborate with Spa/Recreation teams on combined wellness offerings and packages.
 Train and mentor junior fitness staff or recreation attendants.
 Assist in developing new fitness programs and wellness schedules.
 Support front desk operations in recreation when needed (e.g., booking classes, guest registration).
 Promote safety, hygiene, and hospitality service excellence at all times.
 Ensure compliance with health and safety regulations, including first aid readiness.

Fitness Supervisor (172835)

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