Urwah Admin

Renaissance Corporate Services

About the job
 
Find Your Shangri-La in Shangri-La.
 
Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 — and that spirit continues to guide us today. As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact on the world — through joy, shared purpose, and our Asian art of hosting.
 
About the Role
 
The Assistant Vice President, Digital Marketing & Loyalty will spearhead Shangri-La’s digital operations, performance marketing, and loyalty strategy across the MEIA region.
 
This dynamic leadership role involves driving innovative digital strategies and enhancing customer engagement through loyalty initiatives and targeted digital campaigns. This individual demonstrates the ability to translate data from multiple sources into clear, actionable decisions and to communicate insights effectively to a wide range of stakeholders. They possess a strong understanding of local market nuances and traveller behaviours across the GCC, Europe, North America and India. With hands‑on experience in Sitecore and/or Adobe Analytics, they act as a strategic partner to global digital and loyalty teams while providing direction to internal design teams and external agencies, fostering a high‑accountability culture within a small team and maintaining full ownership of the departmental P&L.
 
Key Responsibilities
 
Revenue & Commercial Growth
 
Multi-property digital revenue strategy developments
 E-direct channel growth (rooms + ancillary)
 Budget planning & portfolio-level investment allocation
 Hotel-level P&L literacy
 
Multi-Market Strategy and Intelligence
 
Cultural nuance adaptation in messaging and media selection
 Luxury traveller behaviour segmentation on digital channels
 
Performance Marketing and Analytics
 
Paid media governance (search, social, programmatic, metasearch)
 CRO strategy (UX, landing pages, funnels)
 A/B testing frameworks
 Attribution & performance reporting design in Adobe Analytics
 
Agency and Graphic Designer Management
 
Ability to develop clear briefs to the agency and graphic design team
 Media performance audits and regular creative refreshes
 
Team and Departmental Leadership
 
Knows how to lead and develop simultaneously
 Is the go-to for all things digital within the region and wider organization
 
About You
 
The role requires a senior digital marketing leader with 10–15+ years of experience, including at least five years within a multi‑property or multi‑brand portfolio environment, ideally gained in luxury, lifestyle, or other high‑value consumer sectors. The successful candidate will bring strong commercial acumen with a clear revenue‑driven mindset rather than a purely brand or PR focus, and will be comfortable presenting to C‑suite executives and ownership groups. Experience operating across at least two major global markets is essential, with a strong preference for exposure to the GCC alongside Europe and/or the US.
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. (Click here to learn more about our Data Protection statements.)
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Assistant Vice President, Digital Marketing & Loyalty (174639)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences
 
Job Summary: 
At Shangri-La, we believe in delivering Hospitality from the Heart. We are seeking a passionate and accomplished Executive Chef to lead the culinary vision of Shangri-La Jeddah, our luxury waterfront destination on the Red Sea.
 Reporting directly to the General Manager, the Executive Chef will oversee all culinary operations across six distinctive outlets, including two specialty restaurants, as well as our banquet facilities and in-room dining. This role is instrumental in ensuring exceptional guest experiences, operational excellence, and strong financial performance.
 
As Executive Chef, we rely on you to,
 
Champion culinary creativity while preserving consistency and quality across all outlets.
 Inspire and develop a high-performing brigade, fostering a culture of teamwork and excellence.
 Curate innovative menus and seasonal promotions aligned with our brand positioning.
 Lead large-scale banquet operations with precision and refinement.
 Drive food cost efficiency and productivity while maintaining uncompromising standards.
 Uphold the highest levels of hygiene, food safety, and sustainability.
 Engage with guests to understand their preferences and continuously elevate the dining experience.
 
What we are Looking For: 
Brings a minimum of 10 years’ experience in international luxury hospitality.
 Has proven experience as an Executive Chef or equivalent senior culinary leader.
 Demonstrates strong financial acumen and operational discipline.
 Is a natural mentor and team builder.
 Possesses creativity, cultural sensitivity, and a genuine passion for guest engagement.
 Communicates fluently in English (additional languages are an advantage).
 
This is a unique opportunity to shape the culinary identity of Shangri-La Jeddah and contribute to a brand renowned worldwide for warmth, service excellence, and meaningful experiences.
 Qualified candidates are invited to submit their CV and culinary portfolio
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Executive Chef (174536)

Join Renaissance Corporate Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Renaissance Corporate Services

About Company

Assistant Vice President, Digital Marketing & Loyalty (174639)

Executive Chef (174536)