Urwah Admin

Renaissance Corporate Services

Marketing Coordinator
 
Sales & Marketing, Shangri-La Qaryat Al Beri, Abu Dhabi
 
We have a great opportunity for an experienced Marketing Coordinator to join the team in Sales & Marketing. The successful applicant will have a strong track record in marketing and preferable experience in the hospitality industry/luxury customer service.
 
What are we looking for?
 
Proven experience in marketing coordination or a similar role.
 Strong understanding of marketing principles and best practices.
 Financial awareness with ability to work on budgets and ROI analysis.
 Excellent written and verbal communication skills. (Fluency in Arabic would also be an advantage)
 Ability to multitask and manage projects with tight deadlines.
 Detail-oriented with strong organizational and time-management skills.
 Understands the need for efficiency and organisation.
 Communicates effectively with colleagues/management.
 Ability to work in a fast-paced, team-oriented environment.
 Lives and breathes the Shangri-La Values.
 
What will you do?
 
Develop strategic marketing initiatives and activities.
 Create branded advertising campaigns and support the marketing and design teams by coordinating and collating content.
 Setup tracking systems for marketing campaigns and online activities.
 Conduct market research to identify marketing opportunities and negotiate media coverage.
 Develop and manage all internal communication systems.
 Create, maintain, and strengthen the organization’s overall brand through all media avenues.
 Organize and streamline service offerings into user-friendly concepts.
 Manage print contractors and other promotional vendors.
 Maintain strict confidentiality of sensitive information.
 Always represent the hotel in a favourable light.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
 
Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce

Marketing Coordinator (173392)

Senior Chef De Partie
 
In Room Dining, Shangri-La Qaryat al Beri, Abu Dhabi
 
An amazing opportunity is opened in our In Room Dining outlet. We are seeking a passionate and experienced Senior Chef De Partie to lead our dynamic team dedicated to delivering an authentic and exquisite culinary experience.
 
What are we looking for?
 
Minimum 2–4 years of culinary experience in a luxury hotel .
 
Previous experience in poolside, grill, or casual dining concepts preferred.
 
Strong knowledge of international cuisines, light poolside snacks, and beverages accompaniments.
 
Ability to work under pressure and handle high-volume service.
 
Excellent organizational and leadership skills.
 
Food safety and hygiene certification required.
 
Lives and breathes the Shangri-La Values.
 
What will you do?
 
Prepare, cook, and present high-quality dishes in line with pool bar menus and hotel standards.
 
Supervise and guide the team during service.
 
Assist in menu planning, recipe development, and seasonal pool bar promotions.
 
Ensure food safety, hygiene, and HACCP standards are maintained at all times.
 
Monitor stock levels, assist in ordering, and minimize food wastage.
 
Collaborate with the service team to ensure seamless guest experiences.
 
Maintain kitchen equipment and report any maintenance issues promptly.
 
Uphold the hotel’s service standards and contribute to a positive, team-oriented work environment.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometer stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city center.
 
Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws.

Senior Chef De Partie (Pool Bar) (173331)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Summary
 
The Marketing and Communications manager creates, communicates, and implements communication programs that effectively promotes and decribes the complex positioning and its offerings, including content creation from photos, videos, reels to classic collaterals as well as social and offline campaigns on available channels.
 
Responsibilities
 
Demonstrate knowledge and experience of social media marketing
 Analytical in reporting and performance of social media campaigns
 Independent social media driven person with a natural instinct and flair at creating unique content (creative captions, photos and videos)
 Independent, flexible, coach and manage team
 Manage and optimise our social media presence across all channels/platforms
 Identify trends and insights on the market, brainstorm new and creative strategies
 Design and Video skills is a plus (Adobe Illustrator, Capcut, Canva, etc)
 Creating and implementing plans to optimise market share, revenue and visibility on both local and international target markets.
 Provide site inspection tours and hosting media
 Coordinate on-property film/photo shoots, and host PR/marketing events.
 Proactively work with other departments to source press-worthy angles/opportunities for events and activities across the property.
 Manage media tracking for the hotel and report results back to key stakeholders.
 Prepare, manage and keep up-to-date hotel collateral and information including content and information for brochures, fact sheets and sales materials.
 Act as day-to-day PR contact to the media on behalf of the resort and draft press releases and take ownership of press kit materials.
 Assist in developing and executing marketing and communication plans and programs of the hotel
 Plan, develop and implement all Company’s marketing strategies, marketing communications and public relations activities, both internal and external.
 Create and manage all collateral assets, maintain brand communications guidelines and standards and act as the ambassador and voice of brand.
 Lead projects on increase of awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
 Create, implement and measure the success of comprehensive marketing, communications, and PR programs that will enhance the Company’s image and position within the marketplace and the general public.
 Assist in editorial direction, design, production and distribution of all Company’s publications.
 Coordinate and manage public relations and promotional activities and act as Company’s representative with the media, these can include photo shoots, broadcasts and interviews.
 Responsible for the appearance of all Company’s print and electronic materials (letterheads, use of logo, brochures, and flyers).
 Lead projects such as cause-related marketing and special events.
 Responsible for the achievement of marketing/communications/PR missions, goals and objectives.
 Evaluate opportunities for media partnerships, sponsorships and advertising on an on-going basis.
 Report on marketing successes, opportunities, and strategies to all levels.
 Drive day-to-day activities to support strategic annual PR and Marketing plan that focuses on positioning the resort.
 General PR support for projects such as hotel events, trade shows, press conferences, media dinners and PR events.
 Work closely with other department heads (F&B, catering, marketing, sales, etc.) to seek PR opportunities within secured business (e.g. high-profile/celebrity events, unique F&B offerings/events, packages/promotions, etc.).
 Keep up to date press kit materials, including drafting of press releases, fact sheets, and biographies.
 Cultivate relationships with top tier travel, trade, lifestyle, luxury, business, local media, and online influencers.
 PR monitoring and measurement solution and clippings reports.
 
What We Are Looking For
 
We are looking for an Marketing Communication professional with experience with luxury Hotels or in the Media houses. Arabic-speaking is a plus.
 Strong knowledge in optimising social media presence and handling digital campaigns
 Content curator with a natural flair at delivering high quality content
 3+ years’ background in a similar position.
 Sound understanding of marketing communication and digital practices and procedures.
 Impeccable English copywriting skills and creative thinker.

Marketing Manager (173332)

Hostess
 
Bord Eau Restaurant, Shangri-La Qaryat al Beri, Abu Dhabi
 
An amazing opportunity has opened up in our fine dining French restaurant Bord Eau. The successful applicant will be outgoing and always make a great first impression, making sure all our guests have the most curated, luxury and enjoyable experience that Shangri-La has to offer. Bord Eau is a classical French cuisine elevated by the very best produce. Artfully plated dishes paired with the finest wines promise a meal to remember at this Louis XIII décor inspired restaurant.
 
What are we looking for?
 
Outgoing & Excellent Communicator.
 Experience in Fine-Dining restaurants.
 Ability to put patrons at ease and create a warm, inviting atmosphere.
 Passion for driving exceptional levels of customer service.
 Presentable & well groomed.
 Ability to handle multiple guest queries efficiently.
 Lives & Breathes the Shangri-La Values.
 
What will you do?
 
Welcome guests in a cheery, welcoming manner.
 Handle guest queries/complaints.
 Remain aware of incoming VIP's/Special Guests.
 Take incoming calls on Bord Eau restaurant service phone promptly.
 Maintain Positive Guest Relations.
 Accomodate guest requests for change curteously.
 Assist Bord Eau team & other Shangri-La colleagues where possible.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive.
 
Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce.

Hostess - Bord Eau Restaurant (173286)

Shangri-La Dubai
 
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
 
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
 
As Demi Chef de Partie, we rely on you to: 
Support the Kitchen operation
 Oversee all food preparation of the Vietnamese Restaurant
 Consistently deliver and maintain the highest food quality and sanitation standards
 Ensure kitchen equipments are well maintained and operational
 Assist in maximising profitability
 
We are looking for someone who: 
Has Diploma / Certification in Culinary or equivalent
 Is passionate, creative and attention to detail
 Enjoys interacting with people
 Must have experience working in either a Vietnamese Restaurant or a 5* hotel environment
 Is committed to serving food of the highest quality
 Is a self-starter and a teamplayer
 Communicates and writes with fluency in English (and local language)
 Is willing to work shifts

Demi Chef de Partie - Vietnamese Restaurant (173344)

Bar Supervisor
 
Lobby Lounge, Shangri-La Qaryat Al Beri, Abu Dhabi
 
An amazing opportunity has opened up for an experience Bar Supervisor to join the team in our Al Hanah Bar. The successful applicant will have a passion for their work and a personality that will make our guests feel both welcomed and cared for. Guests will look to you to guide them through their choice of beverage based on their taste and preference.
 
What are we looking for?
 
Previous experience as a Bar Supervisor or senior bartender in a luxury hotel or upscale bar.
 
Strong knowledge of beverages, mixology, and bar operations.
 
Excellent leadership, communication, and interpersonal skills.
 
Ability to work under pressure in a fast-paced environment.
 
Attention to detail with a passion for delivering memorable guest experiences.
 
Proficiency in POS systems and basic financial reporting.
 
Lives and breathes the Shangri-La Values.
 
What will you do?
 
Supervise day-to-day operations of the bar, ensuring efficient service and guest satisfaction.
 
Lead, train, and motivate bartenders and bar staff to maintain high standards of performance.
 
Ensure compliance with hygiene, safety, and licensing regulations.
 
Oversee stock control, ordering, and inventory management.
 
Handle guest requests, feedback, and complaints with professionalism.
 
Assist in creating innovative beverage menus and promotions in line with market trends.
 
Monitor financial performance, control costs, and achieve revenue targets.
 
Maintain excellent product knowledge of beverages, cocktails, and wine selections.
 
Foster a positive working environment, supporting teamwork and professional development.
 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
 
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
 
Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, “personal data” shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with diverse workforce.

Bar Supervisor - Lobby Lounge (173345)

Shangri-La Barr Al Jissah Resort & Spa
 Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Summary/Purpose: 
The Resturant Manager is responsible for the operation, management and overall performance of the Food and Beverage operations. As such thecandidate will be directly involved in the day to day running of these areas in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistants is necessary to ensure the proper functioning of all phases of F&B service in the areas under control. Implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies. It should be noted that Outlet Manager can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
 
As an Resturant Manager, we rely on you to : 
To reflect the Shangri-La’s Barr Al Jissah Resort & Spa, Muscat’s philosophy by providing highest quality of friendly service to our customer. He/She is to lead by example, always adopting a positive attitude to keep team spirit at its highest.
 To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control.
 To motivate, educate and develop staff on a continuous basis to achieve an overall maximum of efficiency and confidence.
 We expect your outlet to be very busy due to high turnover which means most house guests and a lot of local guests will patronize this outlet. Therefore it is important that everything possible be done to give our guests a good impression of our hotel by making sure that food, service and all other facilities are of high quality.
 The cleanliness, tidiness and orderliness of the outlet is of utmost importance. Thus, a checklist has to be kept at all areas are inspected and faults corrected soonest possible, i.e. lighting, in door plants, walls, cushions, tables and stations. Furthermore, chinaware, glassware, silverware and napkins have to be checked constantly to maintain the standard required.
 To promote good relationship with regular guests. To handle any guest complaint effectively and diplomatically.
 To maximize sales and revenues by providing good service and training his staff to up-sell.
 To capitalize on activities in the hotel and in the community, holidays and events that would bring in extra customers.
 To introduce gimmicks and promotions to the Director/Asst Director of F&B to increase sales.
 To control the Food and Beverage cost of the outlet by implementing strict portion control to prevent any wastage or pilferage. To control the labor cost by proper sales forecasting and scheduling to minimize wastage of manpower.
 To ensure that all furniture, equipment, utensils and silverware under his charge are accounted for, properly handled regularly serviced and maintained to prevent excessive wear and tear.
 To communicate and present a positive attitude to provide leadership to all staff at all times in order to attain all desired goals.
 Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.

Seafood Restuarant Manager (173303)

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