Urwah Admin

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-la Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 
Job Summary: 
The Night Manager ensures that the overnight shift in all positions works cohesively for the smooth operation of guest services, maintaining and cleaning of the hotel This should be done by observing the productivity of overnight shift staff through inspections routine as well as surprise, providing guidance when required and providing feedback to the management for areas of improvement or concerns.
 
As a Night Manager, we rely on you to,
 
The Night Manager supervises the overnight shift team in the hotel operations.
 Meets and greets the late arrivals and early departures ensure overall guest satisfaction.
 Handles any guest/staff incidents that may happen during the night shift and reports to the management with detailed incident reports
 Responsible to execute the overnight task list for all hotel systems, ensuring the various systems night audits and close day are done as per set guidelines and standards.
 Should have a good working knowledge and experience of general hotel operations and systems and current Shangri La and hotel operating policies and procedures.
 To have current knowledge and ability to demonstrate practical application of fire, life and safety procedures.
 To have a good working knowledge of OPMS and an understanding of Front Office systems and procedures.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
(This position is for Saudi Nationals Only)
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Night Manager (174083)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Reservation Agent is responsible for providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.
 
As a Reservation Agent, we rely on you to,
 
To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs.
 To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process.
 To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.
 To keep well-informed of changes or new developments in the hotel product.
 To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level.
 To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates & Inventory) strategy in place. To always provide prompt turn-around response.
 
What we are Looking For: 
At least 1 year working experience in a hotel
 Ability to work long hours and in different shifts.
 Communicates and writes with fluency in English (as well as the Arabic language)
 Computer Knowledge in Microsoft programs, such as Excel and Word.
 Attention to details.
 A passion for delivering great customer service.
 A professional telephone manner and excellent communication skills.
 Administration and organizational skills.
 Intermediate computer proficiency.
 Collegiate-level degree.
 Flexibility in covering the shifts.
 Very good communication skills (Arabic and English).
 Previous experience in a Reservations environment is a plus.
 Team player
 Work with other departments to ensure that all customer needs are met.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Reservation Agent (174109)

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary
 
Under the general supervision of the Executive Housekeeper the Service Manager – Laundry is responsible for the general administration and operation of the Laundry Department (including Linen/Uniform Section), and provides supervision, direction and leadership to ensure efficient and customer-oriented service in the Laundry department.
 
As Laundry Manager, we rely on you to
 
Lead and manage the daily operations of the Laundry Department, ensuring high-quality cleaning standards for guest laundry, linens, and uniforms.
 Implement preventive maintenance, hygiene, and safety procedures for laundry equipment and chemical usage.
 Manage budgets, cost control, and inventory of linen, chemicals, and operating supplies.
 Train, develop, and motivate team members to deliver consistent service in line with Shangri-La standards.
 Ensure compliance with hotel policies, safety guidelines, and hygiene standards at all times.
 Collaborate with Housekeeping, F&B, Health Club, and other departments to meet operational needs.
 Monitor guest satisfaction and handle complaints related to laundry services promptly and professionally.
 Drive continuous improvement and maintain high standards of productivity, efficiency, and guest service.
 
What we're looking for
 
Minimum 5 years of experience in hotel laundry operations, with at least 2 years in a managerial capacity.
 Certificate in Hotel Management, Technical School, or equivalent professional training.
 Strong leadership, organizational, and problem-solving skills.
 Proficient in English; knowledge of additional languages is an advantage.
 Good health, professional appearance, and articulate communication skills.
 Computer literate with knowledge of textile care, laundry equipment, and chemical usage.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Laundry Manager (174048)

Join Renaissance Corporate Services and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Renaissance Corporate Services

ABOUT_COMPANY

Night Manager (174083)

Service Associate - Reservation Agent (174109)

Laundry Manager (174048)