Urwah Admin

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
About the Role
 
As a Front Office Receptionist, you will be responsible for delivering exceptional guest services within Front Office areas in a friendly and courteous manner. You will perform all duties efficiently, professionally, and with the highest standards of hospitality always.
 
Key Responsibilities
 
Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP.
 Register all guests with required details and ensure all amenities are in room prior to guest arrival.
 Coordinate with the Bell desk and Concierge to assist guest with luggage upon check-in and checkout.
 Check-in/check-out guests as per Shangri-La standards and procedures.
 Greeting and welcoming guests as soon as they arrive at the reception.
 
About You
 
Have proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
 Strong communication skills, both written and verbal, with fluency in English (and local language).
 Is proficient in Microsoft Office Suite and fully understands room operations
 Must be detail-focused and guest-oriented
 Enjoy problem solving with a can-do attitude
 Has strong interpersonal skills, solid written and verbal communication skills
 Takes pride in being a hotelier and enjoys interacting with people
 
Why Join Us
 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Front Office Receptionist (173916)

Front Office Agent
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.
 
For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.
 
Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.
 
Traders Hotel, Abu Dhabi
 
As a Front Office Agent, you are responsible for handling guest check-ins, check-outs, and providing exceptional service throughout their stay. You act as the main point of contact for guests, assisting with inquiries, reservations, and general hotel information. The role focuses on ensuring smooth front desk operations and delivering a warm, professional, and efficient guest experience.
 
Key Responsibilities: 
Excellent communication and interpersonal skills.
 Strong multitasking and organizational abilities.
 Proficiency in hotel systems (PMS) and basic computer skills.
 Attention to detail and accuracy in handling guest information and payments.
 Strong customer service focus with the ability to anticipate guest needs.
 
About You: 
Positive personality with a strong commitment to guest satisfaction and service excellence.
 Strong interpersonal skills and the ability to engage confidently with guests.
 High level of emotional intelligence and guest empathy.
 Attention to detail, especially with guest preferences and follow-up.
 Calm, composed, and solution-oriented attitude.
 Knowledge of hotel facilities, services, and local attractions points.
 2-3 years’ hotel experience in a similar capacity.
 Diploma in Hospitality Management is required
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Front Office Agent (173919)

Find Your Shangri-La in Shangri-La
 
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.
 
Shangri-La Dubai
 
About the Role
 
As Senior Events Manager, you will lead the Events Team to deliver successful catering events and group functions. You will collaborate with the Director of Sales to drive business opportunities and maintain strong client relationships. You will ensure smooth coordination across departments and uphold exceptional event standards.
 
Key Responsibilities
 
Plans and execute proactive selling on catering segments, and report on new ideas and potential areas/accounts for business development.
 Able to manage and plan proactive and reactive sales strategies, customer sales visits, presentations and other proactive campaigns
 Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.
 Analyze market trends and review competition ensuring implementation of proactive sales strategies to meet the market changes.
 Meet with major events’ organizer during the pre-and-post events to understand market trends, needs, and their expectations. Set appropriate expectations and ensure smooth operations.
 Monitor prospective and tentative events movements to assist in accurate forecasting of revenue.
 Able to analyze past leads and translate into future strategies and sales activities for the benefit of the hotel
 
About You
 
A minimum of 2 years of proven experience in a similar role, preferably within the luxury hospitality sector.
 A degree in Hospitality Management. A high school diploma and relevant experience are a must.
 Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape.
 Familiarity with Events operations, sales strategies, and techniques.
 Strong network with corporates, MICE, DMCs and other agencies in United Arab Emirates.
 Excellent interpersonal and relationship management skills. People-oriented, Outgoing, and self-motivated with a proactive approach.
 Strong communication skills, both written and verbal, with fluency in English.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Senior Events Manager (173918)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.
 
As a Housekeeping Supervisor, we rely on you to,
 
Records and notes down items that require repair and follow-up.
 Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.
 Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.
 Follows up and re-checks areas which are not attended to within acceptable timeframe.
 Make sure all equipment and area are cleaned.
 Ensure compliance to grooming standards as documented in Employee Handbook.
 May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.
 Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.
 
What we are Looking For: 
Has previous experience as housekeeping supervisor in a five-star hotel
 Has high proficiency in both written and verbal English.
 Computer Skills
 Effective Training skills
 Willing to work on extended duty hours.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Housekeeping Supervisor (173821)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The General Cashier is responsible for the disbursement and handling of petty cash fund, counting and depositing daily cash receipts to the bank, verification of cash funds and preparation of consolidated cash and bank deposits, reporting of over and short, accounting and monitoring the foreign exchange.
 
As a General Cashier, we rely on you to,
 
Collect and verify daily all Cashier’s Remittance envelopes from all deposits, depository boxes and drop sheets and counts contents while accompanied by a witness duly authorized by the Accounting Manager.
 Receives, verifies, and acknowledges collections of credit and collection clerks by signing the official receipts thereof.
 Receives collections direct from customers and clients.
 Deposits cash sales and collections with the banks daily.
 Issues cash floats for cashiering purposes.
 Maintains an accurate record of all cash fund transactions and initiatives its replenishment.
 Issues cash floats for cashiering purposes.
 Maintains an accurate record of all cash funds issued and the value of each cash fund.
 Maintains clean surroundings.
 Participates in activities concerning the protection of the environment.
 Implements the identified Best Practices in the work area.
 Models the practice and encourages the use of the guiding principles in day-to-day interactions.
 
What we are Looking For: 
At least 1 year’s working experience in a similar capacity.
 Communicates and writes with fluency in English.
 Ability to multitask and work under pressure.
 This Position is for Saudi Nationals Only
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

General Cashier (173820)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Fitness Supervisor oversees the daily operations of the fitness center, ensuring a safe, clean, and engaging environment for guests and members. This role involves supervising fitness activities, providing personal training, maintaining equipment, and supporting wellness programs in line with the hotel’s brand and guest experience standards.
 
Key Responsibilities: 
Supervise the daily functioning of the fitness center and ensure it is well-maintained, clean, and guest-ready at all times.
 Deliver high-quality fitness sessions, including personal training, group classes (e.g., yoga, HIIT), and guest orientation.
 Monitor safety and correct usage of fitness equipment by guests and colleagues.
 Provide expert fitness advice tailored to individual guest needs and goals.
 Maintain and inspect gym equipment regularly; report or coordinate repairs as needed.
 Support wellness initiatives, monthly challenges, and guest engagement activities.
 Ensure all guests are greeted warmly and assisted professionally.
 Maintain accurate records of usage, class attendance, and equipment inspections.
 Collaborate with Spa/Recreation teams on combined wellness offerings and packages.
 Train and mentor junior fitness staff or recreation attendants.
 Assist in developing new fitness programs and wellness schedules.
 Support front desk operations in recreation when needed (e.g., booking classes, guest registration).
 Promote safety, hygiene, and hospitality service excellence at all times.
 Ensure compliance with health and safety regulations, including first aid readiness.

Fitness Supervisor (172835)

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