Abrar Admin

Renaissance St. Louis Airport

<div>Description:

Job Overview:
Full-Time Positions
The Concierge Lounge Attendant at a full-service Renaissance hotel in St. Louis is responsible for delivering elevated, personalized service to guests with lounge access, ensuring a refined and welcoming experience that reflects the Renaissance brand standard. This role supports the hotel&rsquo;s commitment to lifestyle hospitality by creating a warm, engaging atmosphere while maintaining the highest standards of presentation, cleanliness, and guest satisfaction.
Guest Experience &amp; Service<ul><li>
Greet guests warmly.</li><li>
Provide attentive food and beverage service during breakfast, evening hors d&rsquo;oeuvres, and other service periods.</li><li>
Anticipate guest needs and respond promptly to requests.</li><li>
Offer knowledgeable recommendations about hotel amenities and local attractions in St. Louis.</li><li>
Address guest concerns professionally and escalate issues when appropriate.</li></ul>
Food &amp; Beverage Presentation<ul><li>
Set up, replenish, and break down food and beverage stations according to brand and health standards.</li><li>
Monitor product freshness, quality, and presentation throughout service.</li><li>
Maintain cleanliness of buffet areas, seating, and service stations.</li></ul>
Operational Excellence<ul><li>
Follow food safety and sanitation guidelines.</li><li>
Track inventory and communicate restocking needs.</li><li>
Coordinate with culinary, front desk, and housekeeping teams to ensure seamless service.</li><li>
Maintain a polished, professional appearance in alignment with Renaissance brand standards.</li><li>
Greet all guests in a warm and enthusiastic manner</li><li>
Ensure guests are satisfied &amp; fulfill any additional requests</li><li>
Ensure Food &amp; Beverages are sufficiently stocked at all times</li><li>
Answer questions regarding the food, the hotel &amp; local area</li></ul>
Requirements:

Ideal Skills &amp; Qualifications<ul><li>
Strong hospitality mindset with a passion for guest engagement.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to multitask in a fast-paced, high-visibility environment.</li><li>
Attention to detail in cleanliness, presentation, and service timing.</li><li>
Knowledge of local St. Louis attractions, dining, and entertainment.</li><li>
Flexible availability, including early mornings, evenings, weekends, and holidays.</li></ul><ul><li>Pushing, bending, stooping, upward reaching, manual dexterity.</li><li>Minimum lifting of 50 pounds.</li><li>Minimum pulling of 50 pounds.</li><li>Other duties may be assigned.</li><li>Extended periods of standing and guest interaction</li><li>High school education preferred. Relevant training and experience required.</li><li>Ability to timely obtain any required licenses or certificates.</li></ul></div>

Concierge Lounge Attendant/Renaissance St. Louis Airport Hotel

Join Renaissance St. Louis Airport and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Renaissance St. Louis Airport

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Concierge Lounge Attendant/Renaissance St. Louis Airport Hotel