Qureos Mentor

Replacement Parts

El Representante de Ventas de Mostrador Nivel 2 brinda un servicio amable y cortés en ventas directas al mostrador para los clientes, toma pedidos en persona y por teléfono, y apoya el desempeño general de las operaciones de la tienda Bumper to Bumper Auto Parts. Va más allá para ofrecer un enfoque enérgico y promover los programas de ventas, así como las actividades orientadas al cliente y al equipo.
 Pueden estar disponibles incentivos por sus actividades de ventas, que pueden incluir piezas de repuesto automotrices del mercado secundario, y también la venta de piezas para vehículos pesados, pintura automotriz e industrial, y suministros y equipos para talleres de carrocería. Puede desempeñarse como mentor para vendedores de mostrador junior y/o conductores de entrega. ¡Visítanos en btbautoparts.com y presenta tu solicitud hoy mismo!
 Hoy en día, Replacement Parts, Inc. y Crow Burlingame están conformadas por un equipo corporativo, tiendas mayoristas de repuestos automotrices y pintura automotriz, así como por nuestra división de almacén, Parts Warehouse Inc. (PWI). Contamos con aproximadamente 1,400 empleados en doce (12) estados, trabajando en cerca de 220 ubicaciones, todos operando en el sector de repuestos automotrices del mercado secundario, pintura y piezas para vehículos pesados. En 2019, nuestra empresa celebró 100 años de servicio a nuestras comunidades como una empresa privada, y nos sentimos orgullosos de formar parte de la familia “Bumper to Bumper Auto Parts”.
 Deberes y Responsabilidades Esenciales incluyen lo siguiente. Pueden asignarse otras tareas adicionales.
 Proporcionar de manera constante una conducta cortés, respetuosa y amable hacia todos los empleados y clientes.
 <ul>
<li>Demostrar comprensión de los sistemas y procesos de las tiendas RPI.</li>
</ul>
Mostrar un conocimiento superior al promedio sobre repuestos automotrices y ser capaz de hacer recomendaciones a los clientes para satisfacer sus necesidades.Cooperar y coordinarse eficazmente con los compañeros de trabajo y como miembro del equipo.Realizar las funciones del puesto en cumplimiento con las normas legales, reglamentarias y de seguridad de la empresa.Mantener una apariencia ordenada, limpia y profesional.Brindar un servicio al cliente excepcional, incluyendo ayudar a determinar las piezas necesarias, ofrecer opciones para resolver problemas y manejar situaciones con clientes molestos o insatisfechos.Demostrar disposición para colaborar con compañeros más experimentados o de nivel superior para resolver problemas o inquietudes rápidamente y cumplir con las demandas del cliente.Investigar la disponibilidad de piezas mediante el uso de computadoras y catálogos para verificar números de inventario, estado de existencias y precios.Estar dispuesto a servir como mentor para personal de ventas de mostrador junior y/o conductores de entrega.Localizar y retirar piezas para pedidos; recibir, colocar, organizar, limpiar y reacomodar el inventario según sea necesario.Manejar transacciones en efectivo y crédito; facturar o acreditar correctamente las cuentas de los clientes.Priorizar el orden de entrega de artículos y asignar las entregas a los conductores, cuando corresponda.Manejar correctamente las devoluciones de núcleos nuevos y defectuosos de los clientes, asegurar el crédito adecuado y completar la documentación necesaria.Abrir y/o cerrar la tienda si se le otorga la responsabilidad de portador de llaves.Participar en el inventario de la tienda principal o asistir con el inventario en otras ubicaciones, si se le asigna.Limpiar (recoger basura, barrer, trapear, etc.) y mantener el área interior y exterior del edificio.Tomar la iniciativa para completar tareas y buscar trabajo adicional cuando haya finalizado las funciones principales.Puede asistir al gerente en la realización de los procesos de cierre del día.Realizar cualquier otra tarea que se le asigne.
 Nuestros Beneficios (todos los beneficios están sujetos a elegibilidad y pueden cambiar sin previo aviso)
 <ul>
<li>Aportación del empleador al plan 401(k)</li>
<li>Vacaciones, días festivos y días por enfermedad pagados por la empresa</li>
<li>Seguro médico, dental y de visión</li>
<li>Seguro de vida básico y discapacidad a largo plazo pagados por la empresa</li>
<li>Discapacidad a corto plazo</li>
<li>Cuentas de gastos flexibles (Flexible Spending Accounts)</li>
<li>Seguro de vida suplementario adicional</li>
<li>Seguro por accidentes</li>
<li>Indemnización hospitalaria</li>
<li>Programa de asistencia al empleado (EAP)</li>
<li>Descuentos para empleados en compras</li>
<li>Programa de becas</li>
<li>Incentivos y bonificaciones por desempeñoSupervisory</li>
</ul>
Responsabilidades
 Este puesto no tiene responsabilidades de supervisión.
 Competencias
 Para desempeñar el puesto con éxito, el individuo debe demostrar las siguientes competencias:
 Conocimiento del trabajo– Competente en las habilidades y conocimientos requeridos para el puesto; demuestra capacidad para aprender y aplicar nuevas destrezas.
 Aprendizaje continuo – Se esfuerza constantemente por desarrollar sus conocimientos y habilidades.
 Servicio al cliente – Responde con prontitud a las necesidades de los clientes; atiende solicitudes de servicio y asistencia; cumple con sus compromisos.
 Gestión del enfoque en el cliente – Promueve una cultura centrada en el cliente; establece estándares de servicio al cliente; supervisa la satisfacción del cliente.
 Ética – Trata a las personas con respeto; cumple sus compromisos.
 Apoyo organizacional – Sigue las políticas y procedimientos; respalda los objetivos y valores de la organización.
 Habilidades de ventas – Mantiene la satisfacción del cliente.
 Calificaciones
 
Para desempeñar este puesto con éxito, el individuo debe ser capaz de realizar cada una de las funciones esenciales de manera satisfactoria. Los requisitos que se enumeran a continuación representan el nivel de conocimiento, habilidad y/o capacidad requeridos. Se pueden realizar adaptaciones razonables para permitir que personas con discapacidades desempeñen las funciones esenciales.
 Educación y/o Experiencia
 Diploma de escuela secundaria o experiencia equivalente, o motivación para obtener un GED. Se prefiere tener de tres a cuatro años de experiencia profesional en repuestos automotrices, o más de cinco años de experiencia como aficionado en repuestos automotrices.
 Habilidades Lingüísticas
 Capacidad para leer e interpretar documentos como reglas de seguridad, instrucciones de operación y mantenimiento, y manuales de procedimientos. Capacidad para redactar informes y correspondencia rutinarios. Capacidad para hablar de manera efectiva ante grupos de clientes o empleados de una organización.
 Habilidades Matemáticas
 Capacidad para calcular cifras y cantidades tales como descuentos, intereses, comisiones, proporciones, porcentajes, área, circunferencia y volumen.
 Capacidad para aplicar conceptos básicos de álgebra y geometría.
 Capacidad de Razonamiento
 Capacidad para aplicar el sentido común al seguir instrucciones presentadas por escrito, oralmente o en forma de diagramas. Capacidad para resolver problemas que involucren varias variables concretas en situaciones estandarizadas.
 Habilidades Informáticas
 Para desempeñar este puesto con éxito, el individuo debe tener conocimientos básicos de informática, incluyendo navegación web y el uso de Microsoft Office.
 Certificados, Licencias y Registros
 Licencia de conducir válida (Clase E requerida para todas las ubicaciones en Missouri) y registro de manejo limpio.
 Exigencias Físicas
 Las exigencias físicas descritas aquí representan aquellas que deben cumplirse para desempeñar con éxito las funciones esenciales del puesto. Se pueden hacer adaptaciones razonables para personas con discapacidades. Al realizar las funciones del puesto, el empleado debe permanecer de pie y caminar con frecuencia, usar las manos y los dedos para manipular objetos, alcanzar con las manos y los brazos, y hablar o escuchar. Ocasionalmente, el empleado deberá sentarse, trepar, mantener el equilibrio, agacharse, arrodillarse, ponerse en cuclillas o gatear. El empleado debe levantar y/o mover regularmente hasta 10 libras, con frecuencia hasta 25 libras, y ocasionalmente hasta 50 libras. Las habilidades visuales específicas requeridas incluyen visión cercana y visión a distancia.
 
Entorno de Trabajo
 Las características del entorno de trabajo descritas aquí representan aquellas que el empleado encontrará al desempeñar las funciones esenciales del puesto. Se pueden realizar adaptaciones razonables para personas con discapacidades. Durante el desempeño de las funciones del puesto, el empleado frecuentemente estará expuesto a humos, partículas en el aire y condiciones climáticas externas.
 Ocasionalmente, estará expuesto a partes mecánicas en movimiento, lugares altos o inseguros, productos químicos tóxicos o cáusticos, riesgo de descarga eléctrica y vibraciones. El nivel de ruido en el entorno laboral suele ser moderado.
 
El empleo en Replacement Parts, Inc. está sujeto a una prueba de detección de drogas posterior a la oferta y previa al empleo. Empleador que ofrece igualdad de oportunidades. Replacement Parts, Inc. mantiene un entorno de trabajo libre de drogas. *Este es un puesto de sensibilidad en seguridad, debido al uso de equipos pesados y materiales peligrosos.

Representante de Ventas de Mostrador Nivel 2

<ul>
<li>Non-CDL position</li>
</ul>
The Auto Parts Store Delivery Driver will primarily determine the priority of deliveries, receive and review delivery orders for completeness and maintain a clean driving record while adhering to company policy. Deliveries will primarily focus on automotive replacement parts and may include the delivery of heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment from our Bumper to Bumper Auto Parts retail store locations. Check us out at btbautoparts.com and apply today!
 Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.
 Essential Duties and Responsibilities include the following. Other duties may be assigned.
 <ul>
<li>Provide exceptional customer service. This includes but is not limited to assessing customer needs, meeting quality standards for services and evaluating customer satisfaction.</li>
<li>Abide by rules of the road and laws for safely operating a vehicle.</li>
<li>Determine the priority of deliveries including the most timely and efficient route, when not directed by a manager or counterperson.</li>
<li>Receive and process orders and other documents by reviewing for completeness and clarity before delivery.</li>
<li>Maintain a clean and well running delivery vehicle by performing routine maintenance and inspections.</li>
<li>Ability to safely drive a vehicle in different weather and traffic conditions.</li>
<li>Maintain a valid Driver’s License and clean driving record.</li>
<li>Check in freight, stock, and retrieve parts.</li>
<li>Handle cash and credit transactions.</li>
<li>Help answer telephone and wait on customers.</li>
<li>Work store inventory/assist in other location’s inventory, if assigned.</li>
<li>Maintain a clean facility inside and outside. This includes but is not limited to sweep, mop, pick up trash, straighten and dust shelves, rearrange stock, etc.</li>
<li>Adhere to scheduled work time unless authorized by a manager.</li>
<li>All other job duties as assigned.</li>
</ul>
Our Benefits (all benefits are based on eligibility and subject to change)
 <ul>
<li>401(k) employer matching</li>
<li>Company Paid Vacation, Holidays, and Sick Days</li>
<li>Medical, Dental, and Vision</li>
<li>Company Paid Basic Life Insurance & Long Term Disability</li>
<li>Short Term Disability</li>
<li>Flexible Spending Accounts</li>
<li>Additional Supplemental Life Insurance</li>
<li>Accident Insurance</li>
<li>Hospital Indemnity</li>
<li>Employee Assistance Program</li>
<li>Employee Purchase Discounts</li>
<li>Scholarship Program</li>
<li>Earning Incentives and Bonuses</li>
</ul>
Supervisory Responsibilities
 This job has no supervisory responsibilities.
 Competencies
 To perform the job successfully, an individual should demonstrate the following competencies:
 Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; and completes deliveries in a safe and timely manner.
 Teamwork - Contributes to building a positive team spirit; supports everyone's efforts to succeed.
 Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
 Sales Skills - Maintains customer satisfaction; maintains records and promptly submits information.
 Attendance/Punctuality - Is consistently at work and on time.
 Dependability - Follows instructions, responds to management direction; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
 Qualifications
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Education and/or Experience
 High School Diploma or equivalent experience or motivation to pursue a GED. Automotive parts and/or customer service experience preferred.
 Language Skills
 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
 Mathematical Skills
 Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
 Reasoning Ability
 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
 Computer Skills
 To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.
 Certificates, Licenses, Registrations
 Valid Driver's License (Class E required for all Missouri locations), clean driving record.
 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.
 
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment, moving conveyors and hazardous material.

Auto Parts Delivery Driver (Part Time) #15

The Counter Sales Level 1 provides friendly and courteous over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall performance of store operations. This is driven by an energetic focus and promotion of sales programs as well as customer and team-oriented activities. Incentives may be available for their Sales activities, which can cover aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. Check us out at btbautoparts.com and apply today!
 Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
 Essential Duties and Responsibilities include the following. Other duties may be assigned.
 <ul>
<li>Attend work every day, on time, as scheduled, unless management authorizes time-off.</li>
<li>Demonstrate courteous, respectful, and kind conduct toward every customer and co-worker.</li>
<li>Demonstrates the ability and willingness to learn RPI store systems and processes.</li>
<li>Cooperate and coordinate well with coworkers and as a team member.</li>
<li>Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices and policies.</li>
<li>Maintain neat, clean, and professional appearance.</li>
<li>Attend and/or complete assigned training to develop knowledge of various product lines offered by the company.</li>
<li>Provide exceptional customer service including assisting in determining parts needed.</li>
<li>Partner with more experienced/knowledgeable employee when necessary to effectively offer options to solve customer problems.</li>
<li>Learn to research part’s availability through computer and catalogs for stock numbers, inventory status, and pricing. Be willing to ask for assistance when needed.</li>
<li>Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed.</li>
<li>Complete assigned online training programs which in some instances include knowledge tests.</li>
<li>Handle cash and credit transactions; properly invoice/credit customer accounts.</li>
<li>Follow manager’s instructions on how to correctly handle new and defective core returns from customers. Learn correct process to insure proper customer credit and complete necessary paperwork. Partner with manager until manager determines your level of experience is adequate to independently process necessary paperwork.</li>
<li>Process incoming inventory, put up stock.</li>
<li>Pull appropriate parts to complete customer order. Tag the orders for delivery.</li>
<li>Ability to safely drive a vehicle in different weather and traffic conditions.</li>
<li>Work home store inventory/assist in other location’s inventory, if assigned.</li>
<li>Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.</li>
<li>Perform any other tasks as assigned.</li>
</ul>
Our Benefits (all benefits are based on eligibility and subject to change)
 <ul>
<li>401(k) employer matching</li>
<li>Company Paid Vacation, Holidays, and Sick Days</li>
<li>Medical, Dental, and Vision</li>
<li>Company Paid Basic Life Insurance & Long Term Disability</li>
<li>Short Term Disability</li>
<li>Flexible Spending Accounts</li>
<li>Additional Supplemental Life Insurance</li>
<li>Accident Insurance</li>
<li>Hospital Indemnity</li>
<li>Employee Assistance Program</li>
<li>Employee Purchase Discounts</li>
<li>Scholarship Program</li>
<li>Earning Incentives and Bonuses</li>
</ul>
Supervisory Responsibilities
 This job has no supervisory responsibilities.
 Competencies
 To perform the job successfully, an individual should demonstrate the following competencies:
 Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.
 Continuous Learning - Strives to continuously build knowledge and skills.
 Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
 Managing Customer Focus - Promotes customer focus; establishes customer service standards; monitors customer satisfaction.
 Ethics - Treats people with respect; keeps commitments.
 Organizational Support - Follows policies and procedures; supports organization's goals and values.
 Sales Skills - Maintains customer satisfaction.
 Qualifications
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Education and/or Experience
 High School Diploma or equivalent experience or motivation to pursue a GED. One year of professional automotive parts experience or two years of hobbyist automotive parts experience preferred.
 Language Skills
 Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
 Mathematical Skills
 Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
 Reasoning Ability
 Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 Computer Skills
 To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.
 Certificates, Licenses, Registrations
 Valid driver's license (Class E required for all Missouri locations) and clean driving record.
 Physical Demands
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
 
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment and hazardous material.

Auto Parts Counter Sales (Full Time) # 53

Join Replacement Parts and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Replacement Parts

About Company

Representante de Ventas de Mostrador Nivel 2

Auto Parts Delivery Driver (Part Time) #15

Auto Parts Counter Sales (Full Time) # 53