Qureos Mentor

Republica Investment LLC

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 Job Purpose:
 
 
 
 The
 
 floor manager
 
 will oversee various activities on the floor, focusing on enhancing customer satisfaction through the quality of products and services provided to guests. Their aim will be to increase table turnover to optimize outlet profitability, ensure adherence to all sales strategies and company SOPs, and enhance sales while maintaining a high-quality dining experience.
 
 
 
 
 
 
 Job Description:
 
 
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 Manage floor staff workforce, ensuring that guest area is smoothly covered as per shift &amp; work schedule.
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 Assist in scheduling reservations or special events.
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 Ensure that all aspects are communicated to the culinary team and all employees.
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 Greet and interact with customers to ensure a positive dining experience.
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 Organize all documentation for daily shifts including briefings, pre-shift reports, daily training topics, floor service plan, and update the staff with all new rules and circulars
 
 .
 
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 Liaise between front-of-house and back-of-house teams to ensure cohesive operations.
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 Ensure that all staff members are consistently meeting established service standards.
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 Monitor and test service skills of staff, retrain and reinforce all standards on food, quality, and sequence of service.
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 Conduct training sessions for all the staff members to maintain high service standards.
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 Train new employees and provide ongoing training for existing staff to ensure high standards of service.
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 Record all guest comments, complaints, or feedback to finalize the weak points of service and work to enhance customer satisfaction.
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 Ensure compliance with health and safety regulations.
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 Ensure the dining area is clean, organized, and appropriately arranged before service begins.
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 Report any issues or grievances to the restaurant Manager.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
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 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field preferred.
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 A minimum of 3 to 5 years&rsquo; experience in a similar position.
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 Strong leadership and team management skills.
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 Presentable, excellent communication and interpersonal skills.
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 Highly Self-motivated with the ability to motivate others as well.
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 </ul>
 
 
 
 
 
 Job Type
 
 : Full-time
 
 
 
 Benefits:
 
 Attractive salary &amp; benefits
 
 
 
</div>

Floor Manager

<div>
 
 
 About the role:
 
 
 
 Are you passionate about hospitality and ready to take on a leadership role? We are looking for a
 
 Cafe Supervisor
 
 for our new franchised German brand. If you have
 
 pre-opening experience, leadership skills, and a love for great coffee and food
 
 , we want to hear from you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Assist in setting up the cafe, including equipment installation and layout planning.
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 Develop standard operating procedures (SOPs) for service, hygiene, and food safety.
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 Participate in menu planning, pricing, and supplier selection.
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 Recruit, train, and onboard staff before the opening.
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 Conduct staff training on customer service, food safety, and POS systems.
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 Work with vendors to ensure the timely delivery of inventory and supplies.
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 Obtain necessary licenses and permits for cafe operations.
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 Organize a soft launch and trial runs to ensure operational readiness.
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 Oversee daily operations to ensure a smooth workflow.
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 Monitor stock levels, place orders, and control wastage.
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 Maintain cleanliness and compliance with health and safety regulations.
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 Handle customer inquiries, complaints, and special requests.
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 Lead, mentor, and support the cafe team.
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 Create and manage staff schedules to ensure adequate coverage.
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 Monitor staff performance and provide constructive feedback.
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 Foster a positive and collaborative work environment.
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 Ensure high levels of customer satisfaction through excellent service.
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 Implement strategies to increase footfall and customer retention.
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 Train staff on upselling and promotional strategies.
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 Assist in budget planning and cost control measures.
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 Monitor daily sales, cash handling, and financial reporting.
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 Analyze sales data to improve profitability and efficiency.
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 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
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 Proven experience in a pre-opening role
 
 
 within a cafe, restaurant, or hospitality business.
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 Strong leadership, problem-solving, and decision-making skills.
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 Experience in hiring, training, and managing a team.
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 Knowledge of food safety and health regulations.
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 Ability to multitask and work under pressure.
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 Proficiency in POS systems, inventory management, and cost control.
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 Certification in hospitality management or food safety.
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 Barista training or experience in specialty coffee service.
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 </ul>
 
 
 
 
 
 Job Type: Full-time
 
 
 
 
 
 
 
 Benefits:
 
 
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 Attractive salary, tips, yearly bonus, air ticket, leave salary, medical insurance, visa, and employee discount, etc.
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 Supportive and friendly work culture.
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 Growth opportunities in a dynamic cafe environment.
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 </ul>
</div>

Cafe Supervisor/Manager

Join Republica Investment LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Republica Investment LLC

ABOUT_COMPANY

Floor Manager

Cafe Supervisor/Manager