Qureos Mentor

Resources for Human Development

<div>
 Job Posting Title
 <br/>
 <p>
  <strong>
   CASE MANAGER
  </strong>
 </p>
 <br/>
 Job Description
 <br/>
 <p>
  The Case Manager is responsible for assessing participant needs, coordinating and implementing individualized service plans, and advocating for access to services and resources that support successful recovery and community integration. Working collaboratively with participants, families, providers, and community partners, the Case Manager assists individuals in navigating behavioral health, housing, employment, healthcare, transportation, and social service systems. The Case Manager promotes person-centered care and provides coordination, support, and advocacy to help participants achieve their goals and improve overall quality of life.
 </p>
 <br/>
 RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTSDirect Duties
 <br/>
 <ul>
  <br/>
  <li>
   Conducts comprehensive assessments to identify participant strengths, needs, preferences, and barriers to success.
  </li>
  <br/>
  <li>
   Develops, implements, and monitors individualized service and treatment plans.
  </li>
  <br/>
  <li>
   Assists participants in establishing recovery goals and achieving positive outcomes.
  </li>
  <br/>
  <li>
   Advocates for participants to ensure access to appropriate services, supports, and community resources.
  </li>
  <br/>
  <li>
   Provides community-based case management and support services.
  </li>
  <br/>
  <li>
   Conducts screenings, referrals, and service coordination activities.
  </li>
  <br/>
  <li>
   Connects participants to behavioral health, medical, housing, employment, transportation, educational, and social service resources.
  </li>
  <br/>
  <li>
   Assists participants with obtaining benefits and entitlements, including but not limited to Medicaid, Social Security benefits, housing assistance, and community resources.
  </li>
  <br/>
  <li>
   Coordinates services among providers, families, caregivers, and support systems.
  </li>
  <br/>
  <li>
   Monitors participant progress and adjusts service plans when necessary.
  </li>
  <br/>
  <li>
   Maintains regular participant contact through office, community, home, and virtual visits as appropriate.
  </li>
  <br/>
  <li>
   Supports crisis intervention and resource coordination when needed.
  </li>
  <br/>
  <li>
   Provides education regarding available services, resources, and recovery supports.
  </li>
  <br/>
  <li>
   Accurately documents services provided, participant progress, and service outcomes.
  </li>
  <br/>
  <li>
   Maintains compliance with agency, licensing, accreditation, and funding source requirements.
  </li>
  <br/>
  <li>
   Documents time worked accurately.
  </li>
  <br/>
  <li>
   Other duties as assigned by management.
  </li>
  <br/>
 </ul>
 <br/>
 Other Responsibilities
 <br/>
 <ul>
  <br/>
  <li>
   Participates in multidisciplinary treatment team meetings and care coordination activities.
  </li>
  <br/>
  <li>
   Collaborates with internal programs and external community providers to ensure continuity of care.
  </li>
  <br/>
  <li>
   Establishes and maintains relationships with community service agencies and referral sources.
  </li>
  <br/>
  <li>
   Identifies service gaps and participates in program development and quality improvement initiatives.
  </li>
  <br/>
  <li>
   Completes assessments, case notes, treatment plans, discharge planning, and other required documentation.
  </li>
  <br/>
  <li>
   Assists with program reporting and compliance activities.
  </li>
  <br/>
  <li>
   Maintains confidentiality and protects participant information in accordance with HIPAA and agency policies.
  </li>
  <br/>
  <li>
   Demonstrates professionalism, ethical conduct, and sound judgment.
  </li>
  <br/>
  <li>
   Participates in required trainings, supervision, and professional development activities.
  </li>
  <br/>
  <li>
   Supports overall program operations and administrative responsibilities.
  </li>
  <br/>
  <li>
   Other duties as needed to support participant success and program effectiveness.
  </li>
  <br/>
 </ul>
 <br/>
 ADHERE TO AND FOLLOW
 <br/>
 <ul>
  <br/>
  <li>
   The By-Laws of the Corporation and as set forth in the Articles of Incorporation.
  </li>
  <br/>
 </ul>
 <br/>
 Job QualificationsEducation and Experience
 <br/>
 <ul>
  <br/>
  <li>
   Bachelor's Degree in Human Services, Social Work, Psychology, Counseling, Sociology, Behavioral Health, or a related field required.
  </li>
  <br/>
  <li>
   One (1) year of case management experience preferred.
  </li>
  <br/>
  <li>
   Minimum two (2) years of experience supporting individuals in behavioral health, addiction recovery, mental health, or related human service settings preferred.
  </li>
  <br/>
  <li>
   Valid driver's license with acceptable driving record required.
  </li>
  <br/>
  <li>
   Ability to work effectively in both office and community-based settings.
  </li>
  <br/>
 </ul>
 <br/>
 Required Skills
 <br/>
 <ul>
  <br/>
  <li>
   Intermediate computer proficiency and ability to utilize documentation systems.
  </li>
  <br/>
  <li>
   Strong verbal and written communication skills.
  </li>
  <br/>
  <li>
   Strong organizational and time management abilities.
  </li>
  <br/>
  <li>
   Ability to assess participant needs and identify appropriate resources.
  </li>
  <br/>
  <li>
   Excellent problem-solving and critical thinking skills.
  </li>
  <br/>
  <li>
   Ability to work independently and manage multiple priorities.
  </li>
  <br/>
  <li>
   Ability to establish and maintain professional relationships with participants, providers, and community partners.
  </li>
  <br/>
  <li>
   Strong advocacy and service coordination skills.
  </li>
  <br/>
  <li>
   Knowledge of community resources, entitlement programs, and behavioral health services.
  </li>
  <br/>
  <li>
   Ability to maintain confidentiality and professional boundaries.
  </li>
  <br/>
 </ul>
 <br/>
 Job CompetenciesCommunication Skills
 <br/>
 <p>
  Effectively communicates with participants, family members, providers, community agencies, and team members.
 </p>
 <br/>
 Assessment &amp; Critical Thinking
 <br/>
 <p>
  Evaluates participant needs, identifies barriers, and develops appropriate service recommendations.
 </p>
 <br/>
 Care Coordination &amp; Case Management
 <br/>
 <p>
  Coordinates, monitors, and evaluates service delivery to support successful outcomes.
 </p>
 <br/>
 Collaboration &amp; Teamwork
 <br/>
 <p>
  Works effectively within interdisciplinary teams and develops strong community partnerships.
 </p>
 <br/>
 Advocacy
 <br/>
 <p>
  Promotes participant rights and assists individuals in accessing services, supports, and benefits.
 </p>
 <br/>
 Problem Solving
 <br/>
 <p>
  Identifies service gaps and develops solutions to address participant needs.
 </p>
 <br/>
 Resource Knowledge &amp; Navigation
 <br/>
 <p>
  Demonstrates knowledge of behavioral health, housing, employment, healthcare, transportation, and community support systems.
 </p>
 <br/>
 Documentation &amp; Compliance
 <br/>
 <p>
  Maintains accurate, timely, and compliant documentation in accordance with agency and regulatory standards.
 </p>
 <br/>
 Cultural Competence &amp; Person-Centered Care
 <br/>
 <p>
  Provides services that respect individual diversity, values, preferences, and recovery goals.
 </p>
 <br/>
 Network FunctionsVehicle Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Current driver's license with acceptable driving record.
  </li>
  <br/>
  <li>
   Current vehicle registration and insurance as required.
  </li>
  <br/>
  <li>
   Reliable transportation for community-based responsibilities.
  </li>
  <br/>
 </ul>
 <br/>
 Equipment/MachinesEquipment Operations
 <br/>
 <ul>
  <br/>
  <li>
   Telephone
  </li>
  <br/>
  <li>
   Cellular phone
  </li>
  <br/>
  <li>
   Computer
  </li>
  <br/>
  <li>
   Copier
  </li>
  <br/>
  <li>
   Fax machine
  </li>
  <br/>
  <li>
   Calculator
  </li>
  <br/>
 </ul>
 <br/>
 Computer Software Applications
 <br/>
 <ul>
  <br/>
  <li>
   Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  </li>
  <br/>
  <li>
   Electronic Health Record (EHR) systems
  </li>
  <br/>
  <li>
   Case management software platforms
  </li>
  <br/>
  <li>
   Agency-specific software applications
  </li>
  <br/>
 </ul>
 <br/>
 Physical DemandsPhysical Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Sitting at a desk or meeting table for extended periods.
  </li>
  <br/>
  <li>
   Standing and walking in office and community environments.
  </li>
  <br/>
  <li>
   Reaching, bending, lifting, stooping, and twisting.
  </li>
  <br/>
  <li>
   Climbing stairs and navigating community settings.
  </li>
  <br/>
  <li>
   Driving a vehicle to participant and community service locations.
  </li>
  <br/>
  <li>
   Ability to travel throughout the service area as required.
  </li>
  <br/>
 </ul>
 <br/>
 Lifting Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Ability to lift and carry up to 50 pounds occasionally.
  </li>
  <br/>
 </ul>
 <br/>
 Working Conditions
 <br/>
 <ul>
  <br/>
  <li>
   Modern, well-lit office environments.
  </li>
  <br/>
  <li>
   Community-based service locations.
  </li>
  <br/>
  <li>
   Participant homes, healthcare facilities, and community agencies.
  </li>
  <br/>
  <li>
   Multiple office locations and field-based assignments.
  </li>
  <br/>
  <li>
   Multiple levels of stairs with elevator access where available.
  </li>
  <br/>
 </ul>
 <br/>
 ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE
 <br/>
 <ul>
  <br/>
  <li>
   Bloodborne Pathogens
  </li>
  <br/>
  <li>
   Right-To-Know
  </li>
  <br/>
  <li>
   HIPAA
  </li>
  <br/>
  <li>
   Security Procedures
  </li>
  <br/>
  <li>
   Fire and Safety Regulations
  </li>
  <br/>
  <li>
   Emergency Preparedness Procedures
  </li>
  <br/>
 </ul>
 <br/>
 General Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Maintain and abide by OSHA requirements and guidelines.
  </li>
  <br/>
  <li>
   Observe all Fire and Safety Policies and Procedures.
  </li>
  <br/>
  <li>
   Observe all Fiscal, Office, Human Resources, and Personnel Policies and Procedures.
  </li>
  <br/>
  <li>
   Observe all Agency Policies and Procedures.
  </li>
  <br/>
  <li>
   Observe all HIPAA Policies and maintain confidentiality.
  </li>
  <br/>
  <li>
   Complete and return all required Human Resources documentation.
  </li>
  <br/>
  <li>
   Attend all required trainings and meetings.
  </li>
  <br/>
  <li>
   Maintain a professional demeanor and exercise sound judgment in all employment duties.
  </li>
  <br/>
  <li>
   Document time worked accurately.
  </li>
  <br/>
 </ul>
 <br/>
 Drug-Free Workplace Statement
 <br/>
 <p>
  Apis Services maintains a drug-free workplace. As a general policy, pre-employment drug testing is not required for employment with Apis Services.
 </p>
 <br/>
 <p>
  However, drug and alcohol testing may be required under specific circumstances, including but not limited to:
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Following a work-related vehicle accident, in accordance with applicable policy and legal requirements.
  </li>
  <br/>
  <li>
   Following a workplace incident or injury where post-incident or workers' compensation drug testing is appropriate or required.
  </li>
  <br/>
  <li>
   Certain affiliates may be subject to federal, state, licensing, regulatory, contractual, or funding agency requirements that mandate pre-employment or ongoing drug testing for specific positions or programs. In those cases, the affiliate-specific policy will govern those positions.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  The statements on these pages reflect the general duties considered necessary to describe the principal functions of the job as identified. These statements shall not be considered as the detailed description of all work requirements that may be inherent in the position. We rely on good judgment, common sense, professionalism, and teamwork.
 </p>
 <br/>
 <p>
  From time to time, you may be requested to perform other duties essential to the effective operation of the affiliate. Although these duties may not be identified in this written job description, you will be required to perform such tasks provided appropriate training has been given.
 </p>
 <br/>
 Schedule Flexibility
 <br/>
 <p>
  Please note that work schedules are subject to change based on business needs. Flexibility in working hours, including evenings, weekends, travel, and various work locations may be required.
 </p>
 <br/>
 <p>
  The more you know and the more areas in which you can work within the affiliate will add value to you as a professional and contribute to the continued success of
  <strong>
   Inperium, Inc. &amp; Family of Services.
  </strong>
 </p>
 <br/>
 About Company
 <br/>
 <p>
  Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its constellation of affiliate companies. Apis Services and its affiliates provide equal employment opportunities to all employees and applicants in compliance with federal, state, and local laws and regulations. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, pregnancy, veteran status, or any other protected status under applicable law. This commitment extends to every aspect of employment, including recruitment, hiring, compensation, benefits, promotion, training, and termination.
 </p>
</div>


CASE MANAGER

<div><h2 class="jobSectionHeader"><b>Behavioral Health First Responder (BHFR)</b></h2><p><b>
Location:</b> Wilmerding, PA</p><p></p><h2 class="jobSectionHeader"><b>
Position Summary</b></h2><p>
The <b>Behavioral Health First Responder (BHFR)</b> provides immediate, in-person behavioral health crisis response to individuals and their natural supports in the community. Operating under the direction of program management, the BHFR responds to behavioral health&ndash;related 911 calls, conducts assessments, delivers crisis intervention and de-escalation, and facilitates connections to appropriate levels of care. This role ensures compliance with all program procedures, safety protocols, and regulatory requirements while promoting dignity, safety, and recovery-oriented outcomes.</p><p></p><h2 class="jobSectionHeader"><b>
Program Summary &ndash; A-Team Mobile Crisis Response</b></h2><p>
RHD has partnered with the <b>Allegheny County Department of Human Services</b> to launch <b>A-Team</b>, a pilot program utilizing the <b>Alternative Response Model</b> for mobile crisis intervention. This innovative program enhances the emergency response system by providing behavioral health professionals to respond to select 911 calls involving mental health crises.</p><p>
A-Team members are trained extensively in crisis intervention, de-escalation, trauma-informed care, cultural responsiveness, and collaborative response. The team works closely with law enforcement, fire/rescue, EMS, and community providers to support individuals in crisis, reduce unnecessary emergency department utilization, and promote community well-being.</p><p></p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Direct Crisis Response</b></h3><ul><li><p>
Respond in person to behavioral health&ndash;related 911 calls in the community.</p></li><li><p>
Conduct on-scene behavioral health assessments for individuals experiencing crisis.</p></li><li><p>
Manage crisis scenes safely using de-escalation and trauma-informed practices.</p></li><li><p>
Provide psychoeducation, skills training, and supportive crisis counseling in community settings.</p></li><li><p>
Transport individuals to safer environments or appropriate levels of care, including bed-based services.</p></li><li><p>
Facilitate admissions to crisis residential or inpatient care and complete referrals to community resources.</p></li><li><p>
Support and collaborate with police, fire/rescue, and EMS during behavioral health emergencies.</p></li><li><p>
Conduct follow-up with individuals after crisis events to ensure safety and connection to ongoing services.</p></li></ul><h3 class="jobSectionHeader"><b>
Administrative Responsibilities</b></h3><ul><li><p>
Complete all required documentation in accordance with RHD policies, funder requirements, and licensing/accreditation standards.</p></li><li><p>
Accurately document assessments, safety plans, and service interventions in required systems.</p></li></ul><h3 class="jobSectionHeader"><b>
Community Engagement &amp; Collaboration</b></h3><ul><li><p>
Provide referral coordination and limited case management services during crisis contacts, including phone-based and in-person interactions.</p></li><li><p>
Represent the program and RHD at community events and outreach activities.</p></li><li><p>
Participate in team meetings, trainings, and program initiatives.</p></li><li><p>
Perform other duties as assigned.</p></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2><ul><li><p><b>
One of the following is required:</b></p><ul><li><p>
Bachelor&rsquo;s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education, or a related field; <b>OR</b></p></li><li><p>
High School Diploma with <b>12 semester credits</b> in a human services field and <b>two (2) years of experience</b>, including <b>one (1) year in mental health</b></p></li></ul></li><li><p>
Valid driver&rsquo;s license (required).</p></li><li><p>
Successful completion of required background checks.</p></li><li><p>
CJIS Certification (required upon hire).</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Working Conditions</b></h2><p>
This position functions as an <b>emergency first responder</b> and requires work in community-based, uncontrolled environments. Employees must be willing and able to:</p><ul><li><p>
Work in all weather conditions.</p></li><li><p>
Respond during city-wide events or emergency situations.</p></li><li><p>
Be exposed to communicable diseases and individuals who may be unstable or agitated.</p></li><li><p>
Manage potential verbal abuse from individuals served.</p></li><li><p>
Physically assist individuals with limited mobility in and out of agency vehicles.</p></li><li><p>
Perform frequent standing, walking, lifting, reaching, and job-related travel.</p></li></ul><p></p><div><p><b><br>
About Company:</b></p><p>
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.</p><p>
Apis Services, Inc. and affiliate&rsquo;s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.</p></div></div>

Behavior Health First Responder

<div></div><div><div><div>Description</div><div>
Job Details</div><div><b>
Job title</b></div><div><i>
Crisis Worker-Per-Diem</i></div><div>
Stroudsburg, PA</div><div><b>
Reports to</b></div><div><i>
Program Director</i></div><div><br>
</div><div><b>Position Summary</b></div><div>
Under the authority of Management, the Crisis Worker assures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others and collateral resources and assists consumers in reaching goals set in treatment.</div><div></div><div><b><i><br>
*Position is ON-SITE*</i></b></div><div><b>
Shift:</b> <b>PER-DIEM</b></div><div><b>
Salary:</b> 21.12 per hour</div><div><b>
Essential Duties and Functions include the following:</b></div><ul><li><b>
Telephone Crisis</b> Specific Duties including answering for the <i>National Suicide Lifeline</i>, screening incoming calls, providing appropriate telephone counseling, consultation, assessment and referral to needed services including Mobile and/or Residential Crisis Intervention services.</li><li><b>
Residential Crisis</b> Specific Duties including but not limited to early walking, daily planning, meal preparation and clean-up, maintaining necessary scheduled appointments that have been approved by supervisory team member.</li><li>
Observe all scheduled and as needed (PRN) medication observations and assist as directed by Residential Nurse.</li><li><b>
Mobile Crisis</b> Specific Duties including serving in a consultative and collaborative role with community personnel who are also involved in the provision of crisis services. <b>*Mobile Crisis Services will be the primary responsibility*</b></li><li>
Working in the community, providing supportive mobile crisis intervention to children, adolescents and adults. Providing resources and support, diverting hospitalizations and police involvement.</li></ul><div>
Administrative</div><ul><li>
Complete all documentation as required by RHD, Funder, licensing/accreditation entities.</li></ul><div>
Community Interaction</div><ul><li>
Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.</li><li>
Other duties as assigned</li></ul><div><b>
Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree preferred with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.</li><li>
Must have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology; gerontology; or other social sciences.</li><li>
2 years of experience in public or private human services with one year of mental health direct care experience.</li></ul><div><b>
Working conditions</b></div><div>
This position is set in a residential or community environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position.</div><div><i>
Hazard and Atmospheric Conditions</i></div><ul><li>
Exposure to Fumes o Exposure to Dust</li><li>
Exposure to Extreme Heat o Exposure to Extreme Cold</li><li>
Wet and/or Humid o Exposure to Loud Noise</li><li>
Exposure to Confined Places o Mists or Gases</li><li>
Exposure to Mechanical Hazards o Exposure to Chemical Hazards</li><li>
Exposure to Electrical Hazards o Exposure to Burn Hazard</li></ul></div><p></p><div><div><br>
Requirements</div><div></div><div><b><br>
Physical requirements</b></div><ul><li>
Valid Drivers License</li></ul><div><i>
Lifting Requirements</i></div><ul><li>
Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.</li></ul><div></div><div><i><br>
Physical Requirements</i></div><ul><li>
 Stand or Sit (stationary position)</li><li>
 Walk</li><li>
 Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)</li><li>
 Climb (stairs/ladders)</li><li>
 Talk/Hear (communicate, converse, convey, express/exchange information)</li><li>
 See (detect, identify, recognize, inspect, assess)</li><li>
 Pushing or Pulling</li><li>
 Repetitive Motion</li><li>
 Reaching (high or low)</li><li>
Kneel, Stoop, Crouch or Crawl (position self, move)</li></ul><div></div><div><br>
Additional Requirements:</div><div>
Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community</div><div></div><div><b><br>
Reporting Relationships</b></div><ul><li>
Direct Supervisor: Assistant Unit Director</li><li>
Directly Supervises: None</li><li>
Ancillary Support to: Program Specialist, Mental Health Professional</li></ul><p><b>
About Company:</b></p><p>
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.</p><p>
Apis Services, Inc. and affiliate&rsquo;s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.</p></div></div><p></p>

CRISIS WORKER

Join Resources for Human Development and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.