Qureos Mentor

Restaurant365

<div><div>Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365&rsquo;s culture is focused on empowering team members to produce top-notch results while elevating their skills. We&rsquo;re constantly evolving and improving to make sure we are and always will be &ldquo;Best in Class&rdquo; ... and we want that for you too!</div><div></div><div><div><br>
The <b>Senior People Operations Program Coordinator</b> is a key contributor to delivering a seamless employee experience and driving operational excellence across People Operations. Reporting to the <b>Director, People Technology &amp; Operations</b>, this role coordinates and helps manage<b> People Ops programs and projects</b>, with a strong focus on <b>Workday</b> and our <b>HR ticketing system</b>.</div>
<p>
This Sr. Coordinator provides <b>strong Workday expertise</b>, manages <b>employee lifecycle processes</b>, and partners closely with cross‑functional teams to <b>optimize workflows, improve data accuracy, and enhance compliance</b>. The ideal candidate brings <b>solid HR operations experience</b>, operates independently within their scope, and proactively identifies and implements process improvements that scale with the business.</p>
</div>
<h3 class="jobSectionHeader"><b>How you'll add value:
</b></h3><p>Workday &amp; HR Operations</p>
<ul>
<li>Serve as a go-to resource with strong working knowledge of Workday employee lifecycle transactions (hires, promotions, transfers, terminations), ensuring accurate data and clear understanding of downstream impacts.</li>
<li>Coordinate and execute <b>Workday testing</b> for configuration updates, partnering with People Tech and stakeholders to validate changes and protect data integrity.</li>
<li>Maintain <b>high‑quality employee data</b> through regular audits, issue resolution, and partnership with Payroll, Benefits, Finance, and IT.</li>
</ul>
<p> People Operations Programs &amp; Projects</p>
<ul>
<li><b>Coordinate People Ops programs and projects</b>, operating independently within scope and escalating when needed.</li>
<li>Contribute to <b>process improvement initiatives</b> by identifying issues, proposing ideas, and helping implement changes to increase automation, reduce manual work, and improve the employee and manager experience.</li>
</ul><ul><li>Ensure <b>data integrity </b>by conducting regular audits of employee data to maintain accuracy and compliance; proactively identifying and resolving discrepancies</li>
</ul>
<p>Employee Support &amp; Collaboration</p>
<ul>
<li>Respond to employee and manager inquiries through the <b>HR ticketing system</b>, ensuring timely, accurate, and customer‑centered support.</li>
<li>Partner with HR Business Partners, Talent Acquisition, Payroll, Benefits, Legal, and IT to <b>align on HR processes, policies, and handoffs</b>.</li>
<li>Create and maintain <b>documentation and knowledge base content</b> that enables consistency and scalability across the People team.</li>
</ul>
<p>Compliance &amp; Sensitive Work</p>
<ul>
<li>Support <b>U.S. HR compliance</b> by processing I‑9s, unemployment claims, workers&rsquo; compensation documentation, and other required tasks with accuracy and discretion.</li>
<li>Handle <b>PII and sensitive data</b>, including compensation‑related changes, offers, and severance agreements, in line with company and regulatory requirements.</li>
</ul><h3 class="jobSectionHeader"><b>What you'll need to be successful in this role:
</b></h3><div><ul><li><b>Experience</b>: 2&ndash;5 years of relevant <b>HR/People Ops experience</b>; bachelor&rsquo;s degree or equivalent experience.</li>
<li><b>Technical Skills:</b> Strong <b>Workday</b> skills and experience with <b>ticketing systems</b>; comfort working with HR data, reports, and audits.</li>
<li><b>Operations &amp; Scope:</b> Demonstrated ability to <b>own daily work and specific tasks with increasing judgment</b>, handle routine escalations, and <b>lead small initiatives or programs</b>.</li>
<li><b>Compliance Knowledge:</b> Solid working knowledge of HR compliance practices, including I-9 verification, auditing best practices, and adherence to regional labor laws and regulatory requirements.</li>
<li><b>Soft Skills:</b></li>
</ul><ul><li><ul><li>Strong <b>prioritization, time management, and attention to detail</b>.</li>
<li>Clear, concise <b>communication</b> with employees and cross‑functional partners.</li>
<li>Proven <b>problem‑solving mindset</b>, identifying friction points and helping simplify processes across teams.</li>
<li>Openness to <b>feedback</b> and <b>continuous improvement;</b> actively seeks growth and adapts in a changing environment.</li></ul></li></ul><br>
<div>
</div><div><b>Preferred Qualifications</b></div>
<ul>
<li>Experience using <b>ticketing systems</b> to manage and track HR-related inquiries.</li>
<li>Familiarity with <b>testing HR system updates </b>and implementing process changes.</li>
<li>Experience handling <b>unemployment claims, workers&rsquo; compensation cases, </b>or similar regulatory processes.</li></ul><br>
<div></div>
</div><h3 class="jobSectionHeader"><b>
R365 Team Member Benefits &amp; Compensation</b></h3><ul>
<li>This position has a salary range of $70,000-$98,000 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.</li>
<li>Comprehensive medical benefits, 100% paid for employee.</li>
<li>401k + matching.</li>
<li>Equity Option Grant.</li>
<li>Unlimited PTO + Company holidays.</li>
<li>Wellness initiatives.</li></ul><br>
<div></div>
<div></div><div>#LI-LH1</div><div></div><div><br>
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.</div></div>

Senior People Operations Program Coordinator

<div><div>Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365&rsquo;s culture is focused on empowering team members to produce top-notch results while elevating their skills. We&rsquo;re constantly evolving and improving to make sure we are and always will be &ldquo;Best in Class&rdquo; ... and we want that for you too!</div><div></div><p><br>
Restaurant365 is seeking an AP Payments Specialist to support the operational execution of vendor payments and vendor onboarding for the Restaurant365 AP Payments platform.</p>
<p>
This role is responsible for both AP payment fulfillment and vendor enablement activities, ensuring that vendor payments are processed accurately while also supporting the expansion of Restaurant365&rsquo;s electronic vendor payment network.</p>
<p>
The AP Payments Specialist will work closely with restaurant operators, vendors, and internal teams to ensure vendors are successfully enrolled in electronic payments and that payments are processed accurately, securely, and on time.</p>
<p>
This role partners with Banking Operations, Payments Risk &amp; Compliance, Customer Success, and Product teams to support the reliability and growth of Restaurant365&rsquo;s AP Payments ecosystem.</p>
<h3 class="jobSectionHeader"><b>
How you'll add value:
</b></h3><div><p><b>Onboarding &amp; Customer Success</b></p>
<ul>
<li>Support the AP Payments Fulfillment team responsible for customer onboarding, training, and escalation resolution.</li>
<li>Support the full lifecycle of fulfillment, ensuring timeliness, accuracy, and compliance with internal controls.</li>
<li>Utilize and execute automated onboarding workflows to improve time-to-value and customer satisfaction.</li>
</ul>
<p><b>Vendor Enablement &amp; Enrollment</b></p>
<ul>
<li>Support the onboarding of vendors to R365 electronic payment network</li>
<li>Contact vendors to facilitate enrollment in ACH and virtual card payment options</li>
<li>Collect and verify vendor payment information including banking details and payment preferences</li>
<li>Ensure vendor profiles are accurately configured within the AP Payments platform</li>
<li>Educate vendors on payment options, remittance details, and payment processes
<ul><li>Vendor Payment Support</li>
</ul></li><li>Respond to vendor and customer inquiries related to payment status, payment methods, and remittance information</li>
<li>Assist in resolving vendor payment issues such as incorrect payment information or payment delivery questions</li>
<li>Work closely with Customer Success teams to ensure a positive payment experience for restaurant operators and vendors</li>
</ul>
<p><b>Operational Monitoring &amp; Reporting</b></p>
<ul>
<li>Track daily vendor payment activity to ensure accuracy and successful payment execution</li>
<li>Maintain documentation and operational records related to payment processing and vendor onboarding</li>
<li>Support internal reporting related to vendor enrollment activity, electronic payment adoption, and payment processing volumes</li>
<li>Safeguard confidential financial data and personally identifiable information (PII) encountered during daily payment processing in accordance with company data security policies and internal controls.</li>
</ul>
<p><b>Risk Awareness &amp; Payment Controls</b></p>
<ul>
<li>Follow established procedures to ensure vendor payment information is validated prior to payment processing</li>
<li>Identify and escalate potential fraud indicators or suspicious vendor payment requests</li>
<li>Partner with Payments Risk Manager when payment issues or concerns arise</li>
</ul></div><h3 class="jobSectionHeader"><b>What you'll need to be successful in this role:
</b></h3><ul><li>2-4 years of experience in accounts payment operations, payments operations, or financial operations</li>
<li>Familiarity with accounts payment processes and vendor payment workflows</li>
<li>Strong attention to detail and ability to manage high-volume transactional work</li>
<li>Strong organization and problem-solving skills</li>
<li>Ability to communicate effectively with both vendors and internal teams</li>
<li>Ability to responsibly manage confidential financial data and personally identifiable information (PII) while adhering to company data security and privacy policies</li>
</ul><h3 class="jobSectionHeader"><b>R365 Team Member Benefits &amp; Compensation</b></h3><ul>
<li>This position has a salary range of $33.65 - $47.12 hourly. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.</li>
<li>Comprehensive medical benefits, 100% paid for employee.</li>
<li>401k + matching.</li>
<li>Equity Option Grant.</li>
<li>Unlimited PTO + Company holidays.</li>
<li>Wellness initiatives.</li>
</ul>
<div></div><div>#BI-Remote</div><div>
#LI-LH1</div><div></div><div><br>
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.</div></div>

AP Payments Specialist

Join Restaurant365 and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Restaurant365

About Company

Senior People Operations Program Coordinator

AP Payments Specialist