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Risas Dental and Braces

<div>Employment Status: Full-time 
 
✓ Dental Insurance ✓ Health Insurance ✓ Life Insurance
✓ 12hr ✓ Rotating
At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient&trade;. The result is happier, healthier Patients, and better opportunities for our doctors and team members.

We are seeking a friendly and professional Bilingual Front Office Administrative Assistant to join our Risas Family. The Director of First Impressions will provide a hospitality focused experience for every patient as they enter and exit our office. We want an energetic team player, who is detail oriented, has a strong work ethic and takes ownership of his/her work. Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow. 

Responsibilities 
<ul>
<li>Greet and check-in patients with a cheerful and professional demeanor</li>
<li>Obtain patient information and insurance verification</li>
<li>Monitor patient flow</li>
<li>Identify, assist, and attend to patient needs</li>
<li>Respond to treatment and billing questions</li>
<li>Encourage positive patient reviews</li>
<li>Maintain the appearance of a clean office environment</li>
<li>Prepare documents for patient visits/treatment</li>
<li>Sort and distribute mail; including writing letters to patients</li>
<li>Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices)</li>
<li>Any other duties and responsibilities as assigned</li></ul> 
 
Qualifications 
<ul>
<li>Bilingual Spanish/English required</li>
<li>Outgoing, upbeat, and the ability to comfortably engage patients</li>
<li>A positive attitude and deep commitment to great customer service</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others</li>
<li>Ability to multi-task in a fast-paced environment</li>
<li>Proficiency in use of Microsoft office programs</li>
<li>Must have a warm friendly, outgoing personality and excellent organizational skills</li>
<li>Ability to work within a team environment and lend support, as a team player, to team members as needed.</li></ul> 


Benefits

Risas Dental and Braces offers a comprehensive benefits package including
<ul>
<li>8-hour shifts, 4-5 days a week</li>
<li>Medical and vision benefits</li>
<li>Free dental services</li>
<li>401(k) with employer match</li>
<li>Tuition reimbursement opportunities</li>
<li>And many other ancillary benefits</li></ul> 


The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.</div>

Front Office Assistant

<div>Employment Status: Full-time 
 
✓ Dental Insurance ✓ Health Insurance ✓ Life Insurance
✓ 12hr ✓ Rotating
At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient&trade;. The result is happier, healthier Patients, and better opportunities for our doctors and team members. 


We are seeking a friendly and professional bilingual Account Specialist to join our Risas family. The Account Specialist must have excellent customer service skills, a dynamic personality, be highly motivated, and detail-oriented. The Account Specialist works with patients to discuss payment options, insurance benefits and eligibility, financial account accuracy, and account balance resolution. We value good communication skills, reliability, a positive attitude, and organizational talents. 

Responsibilities 
<ul>
<li>Present and explain financial arrangements, monthly billing and collecting with patients</li>
<li>Post payments, charge new accounts, and close out for the deposit</li>
<li>Verify insurance benefits prior to all new patient exams</li>
</ul><ul><li>Educate and encourage patient's commitment to long-term treatment</li>
<li>Identify, address, and resolve any patient concerns</li>
<li>Validate and/or obtain authorization for payment from patients</li>
<li>Follow up with insurance companies regarding eligibility and payments</li>
<li>Bill insurance within 24 hours of the start of treatment</li>
</ul><ul><li>Close out the month and complete month-end reports</li>
<li>Additional duties and responsibilities as assigned</li></ul> 
 
Qualifications 
<ul>
<li>Bilingual in English and Spanish</li>
</ul><ul><li>High School Diploma or GED equivalent</li>
<li>Customer service experience over the phone a plus</li>
<li>Knowledgeable of dental and medical terminology preferred</li>
<li>Exceptional written and verbal communication abilities</li>
<li>Excellent organizational skills and ability to multitask</li>
</ul><ul><li>Ability to utilize de-escalation skills being an empathetic, active listener, who has strong follow through skills when speaking with patients</li>
<li>Ability to think creatively, problem solve, and work independently</li>
<li>Must have a growth mindset and the ability to adapt to change</li>
<li>Ability to work within a team environment and lend support, as a team player, to team members as needed</li></ul> 


Benefits

Risas Dental and Braces offers a comprehensive benefits package including
<ul>
<li>12-hour shifts, 3 days a week</li>
<li>Medical and vision benefits</li>
<li>Free dental services</li>
</ul><ul><li>401(k) with employer match</li>
<li>Tuition reimbursement opportunities</li>
<li>And many other ancillary benefits</li></ul> 


The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.</div>

Patient Accounts Specialist

Join Risas Dental and Braces and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Risas Dental and Braces

About Company

Front Office Assistant

Patient Accounts Specialist