Qureos Mentor

Riverside Casino & Golf Resort

<div>The Security Officer is responsible for protecting customers, employees, and all assets of Riverside Casino and Golf Resort, while providing superior Guest Service. The Security Supervisor assists the Security Shift Manager when both are on duty by overseeing floor activity, by supervising Security staff on shift, and may schedule employees and assign tasks, as well as supervises shift in the Security Shift Manager&rsquo;s absence. In addition, this position assists in the handling of incidents and emergencies, summoning police/fire agencies as needed. The Security Supervisor can perform coaching and give disciplinary action as needed.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Provide exceptional Guest Service to all customers &amp; co-workers.</li><li>
Officer:</li><li>
Patrol property (casino, hotel, parking lot, and golf course) and ensure the safety of all employees and guests.
</li><li>Respond to radio and emergency calls as needed.</li><li>
Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.</li><li>
Conduct money transfers and table fills/credits, as well as monitor drops as needed.</li><li>
Perform all post duties assigned, to include writing incident reports.</li><li>
Works closely with other departments and maintain open communication with all employees.</li><li>
Supervisor:</li><li>
Leads subordinates to provide exceptional guest service to internal and external guests, plus provides that guest service as well.</li><li>
Supervises security personnel during assigned shift.</li><li>
Manages shift to provide for a safe and secure environment for guests, employees, and company assets in the absence of the shift manager (i.e. assigned days off, in training, planned PTO, call-offs, LOA, etc.)</li><li>
Directs staff and assists in the handling of incidents and emergencies.</li><li>
Summons police/fire agencies as needed.</li><li>
Follows all gaming regulations. Oversees required drops.</li><li>
Ensure all necessary documentation is completed, from daily activity logs to incident reports.</li><li>
Schedules employees as necessary. Assign daily tasks for security personnel.</li><li>
Approves payroll in the Shift Manager&rsquo;s absence.</li><li>
Coordinates and/or facilitates training.</li><li>
Provides input on performance evaluations. Coaches employees for improvement, and administers discipline as needed.</li><li>
Motivates staff, develops personnel, and performs other duties as assigned.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
Acceptable Motor Vehicle Record.</li><li>
Customer service experience.</li><li>
High school diploma or GED equivalent.</li><li>
Must demonstrate interpersonal and written communication skills.</li><li>
Preferred: A.A. in Criminal Justice; 2 years related experience, or combination of education and experience.</li></ul></div>

Security Officer/Security Supervisor

<div>The Draft Day Bartender/Server is responsible for welcoming guests and serving food and beverages while providing friendly and responsive service to create an exceptional dining experience for all guests. This position serves meals, prepares the bill, and performs side work to prepare for the next shift.<br>
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<h3 class="jobSectionHeader"><b>Essential Functions:</b></h3><ul><li>
Greet and inform guests of any specials or recommendations.</li><li>
Operate the Micros terminal, collect payments, and make change.</li><li>
Take orders and answer questions regarding the menu.</li><li>
Deliver food and beverages from kitchen and bar.</li><li>
Monitor the guests dining experience to ensure satisfaction with food and service.</li><li>
Respond promptly and courteously to any requests.</li><li>
Perform side work at the start and end of each shift as required by service station provided.</li><li>
Assist other team members during peak periods in delivering food and guest requests.</li><li>
Maintain clean service areas at all times.</li><li>
Arrange bottles and glasses to create attractive displays.</li><li>
Check identification of customers to verify age requirements.</li><li>
Serve appetizers, cocktails, wine, and beer to customers.</li><li>
Assist patrons with the selection of wine and liquor.</li><li>
Clean bar area and equipment.</li><li>
Collect money from customers and make accurate change.</li><li>
Take beverage orders from serving staff or directly from patrons.</li><li>
Observe guests, and if necessary, persuade customers to limit alcohol intake and provide transportation arrangements.</li><li>
Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
18 years of age.
</li><li>Have working knowledge of beer, wine and liquor and common drink recipes.
</li><li>Possess basic math skills and have the ability to handle money and operate a cash register.
</li><li>Be able to work in standing position for long periods of time (up to 8 hours).
</li><li>Be able to reach, bend, stoop and frequently lift up to 40 pounds.</li></ul></div>

Bartender/Server - Draft Day

<div>Responsible for supporting day-to-day accounts payable operations, including invoice entry, approval coordination, and payment processing. Assists with monthly close activities, and the preparation of monthly and annual financial reports. Maintains accurate account reconciliations and supporting workpapers to ensure compliance and financial accuracy.<br>
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<h3 class="jobSectionHeader"><b>Essential Functions:</b></h3><ul><li>
Provide exceptional guest service to all customers.</li><li>
Match invoices with receiving documents and purchase orders.</li><li>
Enter data in GL system and pay invoices.</li><li>
Report use tax by calculating requirements on paid invoices.</li><li>
Research past due balances and vendor payment issues.</li><li>
Perform daily revenue audits and investigate variances.</li><li>
Post journal entries into the general ledger.</li><li>
Prepare daily revenue report for Directors.</li><li>
Create and update Excel based reports.</li><li>
File documents.</li>
Perform reconciliations and other financial projects as assigned.<br>
<li>
</li></ul><br>
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<h3 class="jobSectionHeader"><b>Required:</b></h3><ul><li>
IA Gaming License or ability to obtain.
</li><li>Associates degree in Accounting preferred.
</li><li>Intermediate proficiency in Excel and accounting software.</li><li>
Strong analytical, quantitative, and problem-solving skills.
</li><li>Excellent attention to detail and accuracy.
</li><li>Must be highly organized and possess the ability to multi-task.</li></ul></div>

Accountant

Join Riverside Casino & Golf Resort and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Riverside Casino & Golf Resort

About Company

Security Officer/Security Supervisor

Bartender/Server - Draft Day

Accountant