Qureos Mentor

Riverside Casino & Golf Resort

<div>The Security Officer is responsible for protecting customers, employees, and all assets of Riverside Casino and Golf Resort, while providing superior Guest Service.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Provide first class Guest Service to all internal &amp; external guests.
</li><li>Patrol property (casino, hotel, parking lots, and golf course) and ensure the safety of all employees and guests.
</li><li>Respond to radio and emergency calls as needed.
</li><li>Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.
</li><li>Conduct money transfers and table fills/credits, as well as monitor drops as needed.
</li><li>Perform all post duties assigned, to include writing incident reports.
</li><li>Work closely with other departments and maintain open communication with all employees.
</li><li>Ability to stand up to 100% of the time.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
Acceptable Motor Vehicle Record.
</li><li>High school diploma or GED equivalent.
</li><li>Ability to be licensed through IRGC.</li><li>
Must demonstrate interpersonal and written communication skills.
</li><li>Customer service experience.</li></ul></div>

Security Officer

<div>The Resort Club Host is responsible for enrolling guests in the Resort Club membership to accumulate points and rewards. This position also facilitates entertainment for guests by promoting events and company programs.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Greet all guests immediately upon arrival at the club desk.
</li><li>Create customer club accounts in the casino data management system (KCMS).
</li><li>Ensure database integrity with accurate data input and customer information
</li><li>Develops relationships with customers to ensure guest satisfaction.
</li><li>Provide company policy, program, and promotion rules to all patrons.
</li><li>Promote company facilities and events, such as the Gift Shop, Boutique, food outlets and ticket sales.
</li><li>Maintains a professional working relationship with other Resort Club hosts and supervisors.
</li><li>Read, understand, and accurately explain all marketing programs and promotions to internal and external guests.
</li><li>Maintain confidentiality of all data, including customer and company records.
</li><li>Complies with all IRGC regulations and any local, state or federal guidelines.
</li><li>Up to 100% Standing.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
High School Diploma or GED equivalent.
</li><li>Basic computer skills.
</li><li>Must demonstrate excellent interpersonal and communication skills.
</li><li>Must be able to obtain IRGC Class C license.</li><li>
1 year customer service experience.</li></ul></div>

Resort Club Host

<div>The Overnight Express Attendant is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience. This position also prepares meals &amp; the bill, and performs side work to prepare for the next shift.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Greet and inform guests of any specials or recommendations.</li><li>
Operate the Micros terminal, collect payments, and make change. Take orders and answer questions regarding the menu.</li><li>
Keep and accurate count of money in cash drawer.</li><li>
Maintain knowledge of outlet layout, menu items, and nightly features.</li><li>
Respond promptly and courteously to any requests.</li><li>
Keep dining area neat and clean at all times (chairs, tables, floors).</li><li>
Perform assigned side-work duties.</li><li>
Report all guest incidents and complaints immediately to supervisor.</li><li>
Smile and make eye contact with all guests.</li><li>
Perform all other related tasks deemed necessary by management.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
Basic knowledge of math skills and dining room and service functions.
</li><li>Must demonstrate excellent interpersonal and communication skills.
</li><li>Ability to work in a standing position for up to seven hours.</li><li>
Must be 18 years or older.</li></ul></div>

Overnight Attendant

<div>The Draft Day Bartender/Server is responsible for welcoming guests and serving food and beverages while providing friendly and responsive service to create an exceptional dining experience for all guests. This position serves meals, prepares the bill, and performs side work to prepare for the next shift.<br>
<br>
<br>
<h3 class="jobSectionHeader"><b>Essential Functions:</b></h3><ul><li>
Greet and inform guests of any specials or recommendations.</li><li>
Operate the Micros terminal, collect payments, and make change.</li><li>
Take orders and answer questions regarding the menu.</li><li>
Deliver food and beverages from kitchen and bar.</li><li>
Monitor the guests dining experience to ensure satisfaction with food and service.</li><li>
Respond promptly and courteously to any requests.</li><li>
Perform side work at the start and end of each shift as required by service station provided.</li><li>
Assist other team members during peak periods in delivering food and guest requests.</li><li>
Maintain clean service areas at all times.</li><li>
Arrange bottles and glasses to create attractive displays.</li><li>
Check identification of customers to verify age requirements.</li><li>
Serve appetizers, cocktails, wine, and beer to customers.</li><li>
Assist patrons with the selection of wine and liquor.</li><li>
Clean bar area and equipment.</li><li>
Collect money from customers and make accurate change.</li><li>
Take beverage orders from serving staff or directly from patrons.</li><li>
Observe guests, and if necessary, persuade customers to limit alcohol intake and provide transportation arrangements.</li><li>
Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
18 years of age.
</li><li>Have working knowledge of beer, wine and liquor and common drink recipes.
</li><li>Possess basic math skills and have the ability to handle money and operate a cash register.
</li><li>Be able to work in standing position for long periods of time (up to 8 hours).
</li><li>Be able to reach, bend, stoop and frequently lift up to 40 pounds.</li></ul></div>

Bartender/Server - Draft Day

<div>Responsible for supporting day-to-day accounts payable operations, including invoice entry, approval coordination, and payment processing. Assists with monthly close activities, and the preparation of monthly and annual financial reports. Maintains accurate account reconciliations and supporting workpapers to ensure compliance and financial accuracy.<br>
<br>
<h3 class="jobSectionHeader"><b>Essential Functions:</b></h3><ul><li>
Provide exceptional guest service to all customers.</li><li>
Match invoices with receiving documents and purchase orders.</li><li>
Enter data in GL system and pay invoices.</li><li>
Report use tax by calculating requirements on paid invoices.</li><li>
Research past due balances and vendor payment issues.</li><li>
Perform daily revenue audits and investigate variances.</li><li>
Post journal entries into the general ledger.</li><li>
Prepare daily revenue report for Directors.</li><li>
Create and update Excel based reports.</li><li>
File documents.</li>
Perform reconciliations and other financial projects as assigned.<br>
<li>
</li></ul><br>
<br>
<h3 class="jobSectionHeader"><b>Required:</b></h3><ul><li>
IA Gaming License or ability to obtain.
</li><li>Associates degree in Accounting preferred.
</li><li>Intermediate proficiency in Excel and accounting software.</li><li>
Strong analytical, quantitative, and problem-solving skills.
</li><li>Excellent attention to detail and accuracy.
</li><li>Must be highly organized and possess the ability to multi-task.</li></ul></div>

Accountant

Join Riverside Casino & Golf Resort and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Riverside Casino & Golf Resort

About Company

Security Officer

Resort Club Host

Overnight Attendant

Bartender/Server - Draft Day

Bartender/Server - Draft Day

Accountant