Qureos Mentor

Riverside Health

Riverside Health provides a comprehensive range of medical services including primary care, specialty care, urgent care, and emergency care across Virginia. The organization is dedicated to supporting the health and wellness of its community through personalized care plans and various health resources. Riverside Health also emphasizes the importance of accessible healthcare and offers a variety of programs and services to meet the diverse needs of its patients.

<div>Newport News, Virginia
Hiring Range
$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. 
Overview 
Responsibilities include checking in and checking out patients, verifying insurance eligibility, maintaining patient registration by properly entering and updating patient demographics within the patient registration software, greeting patients while answering multi-phone lines, scheduling/rescheduling appointments, creating/scheduling referrals, completing chart prep and providing information to and for the patients. May be asked to float to other practices within the region providing support as needed. 
 
What you will do 
<ul><li>
Ensures all patients' registration and demographics information is correct and updated as needed. Completes check-in and check-out in a timely manner. Collects payments from patients regarding appointments, forms, or past due balances. Monitors daily schedule including scheduling/rescheduling appointments, when necessary, i.e. doctor&rsquo;s illness, meetings, or vacation. Completes clerical chart prep, prepares and prints visit related documents, i.e. consents, receipts, visit summaries, etc.
</li><li>Promotes the Riverside Care Difference through exceptional customer service. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Manages patient expectations with clear explanations. Uses good telephone etiquette including 4-part greeting and 3 rings or less guideline. Practices warm transfer and proper on-hold techniques.
</li><li>Maintains referrals and insurance information. Obtains referrals or schedules referrals upon receipt from referring location. Ensures referrals are attached with an approved insurance authorization. Obtains insurance authorizations as necessary.</li>
<li>Recommends to practice manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings.</li></ul> 

Qualifications 
 
Education 
<ul><li>
High School Diploma or GED, Minimum (Required)
</li></ul> 
Experience 
<ul><li>
1 year Medical Office experience (Preferred)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Office Assistant - Oyster Point HREA

<div>Williamsburg, Virginia
Hiring Range
$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview 
The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other clinics as needed to support operational needs. 
 
May be asked to Float to other practices within the region providing support as needed. 
 
What you will do<ul><li>
Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care.</li><li>
Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information Assists with patient education per protocol and direct provider instruction to include instructions in the after-visit summary within the EMR.</li><li>
Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN&rsquo;s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the EMR.</li><li>
Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations.</li><li>
Supports productivity goals to maximize use of facility resource to meet patient demand. Maximize physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.</li></ul> 
Qualifications 
 
Education<ul><li>
High School Diploma or GED, High school or equivalent (Required)</li><li>
Program Graduate, Medical Assistant (Required)</li></ul> 
Experience<ul><li>
Less than 1 year Clinical experience (Preferred)</li></ul> 
Licenses and Certifications<ul><li>
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) within 1 Year(Preferred) or</li><li>
Registered Medical Assistant (RMA) - American Medical Technologists (AMT) within 1 Year(Preferred)</li><li>
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Medical Assistant - Norge Primary Care

<div>Newport News, Virginia
Hiring Range
$76,400.00 - $105,050.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. 
Overview 
The Academic Coach &amp; Advisor (Allied Health / Gen Ed) supports student academic success, licensure readiness, persistence, retention, and professional growth. The role identifies at‑risk students early, provides structured interventions, guides academic planning, and collaborates with faculty to improve student outcomes. This position also includes limited instructional responsibilities, student mentoring, and participation in departmental initiatives aimed at strengthening student performance and program quality. 
 
What you will do 
<ul><li>
Student Success Coaching: Meet with at‑risk students to conduct gap analyses and create individualized success plans. Monitor student performance and maintain regular communication with both students and faculty. Provide early identification, intervention, remediation, and evidence‑based coaching strategies to improve academic performance and licensure outcomes. Refer students to academic, psychosocial, and institutional support resources as needed.</li>
<li>Academic Advising: Clarify, document, and develop educational and career plans with students. Provide needs-based counseling, academic planning, and continuous progress monitoring for retention and graduation. Assist students with course registration, degree planning, and navigating program requirements. Serve as the main advising contact for assigned caseloads during early semesters of the program (approx. 250-300 assigned students/year).</li>
<li>Instructional Support: Teach one or more courses or maintain a partial faculty teaching assignment. Provide tutoring, mentoring, and supplemental instruction aligned with course objectives. Support other faculty in implementing student success tools and strategies across classroom, clinical, and laboratory environments as needed.</li>
<li>Documentation &amp; Compliance: Document coaching activities, academic progress, and student interactions thoroughly. Maintain student records required by the college, accrediting bodies, and state nursing/allied health boards. Ensure compliance with FERPA and institutional policies when handling student information.</li>
<li>Collaboration &amp; Communication: Coordinate with faculty, clinical instructors, admissions, and financial aid to support student success. Participate in departmental committees, curriculum planning, and institutional initiatives. Promote proactive communication regarding program updates, expectations, and student needs.</li>
<li>Student Engagement &amp; Programming: Assist with new student orientation, advising workshops, and outreach activities. Support efforts to strengthen persistence and licensure pass rates through targeted programming.</li></ul> 

Qualifications 
 
Education 
<ul><li>
Masters Degree, Allied Health Discipline, Education, or related General Education Sciences degree (Required)
</li></ul> 
Experience 
<ul><li>
3-4 years Faculty experience at the college level with specific experience in tutoring or remediation of at-risk students (Required)</li></ul> 

Skills and Abilities 
<ul><li>
Strong communication and interpersonal skills; ability to work with a diverse student body
</li><li>Ability to take initiative, lead groups, and promote innovation
</li><li>Experience with academic planning software and student success platforms
</li><li>Collaborative team orientation with faculty and student‑facing departments
</li><li>Strong organization, documentation, and data‑tracking skills
</li></ul> 
Licenses and Certifications 
<ul><li>
Licensure or certification in teaching, discipline specialty, or general education science Upon Hire (Preferred)
</li></ul>Other Requirements<ul><li>
Irregular Shifts
</li></ul>To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Academic Coach & Advisor - Allied Health / Gen Ed

<div>Newport News, Virginia
Hiring Range
$76,400.00 - $105,050.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. 
Overview 
The Academic Coach &amp; Advisor (Nursing) supports student academic success, licensure readiness, persistence, retention, and professional growth. The role identifies at‑risk students early, provides structured interventions, guides academic planning, and collaborates with faculty to improve student outcomes. This position also includes limited instructional responsibilities, student mentoring, and participation in departmental initiatives aimed at strengthening student performance and program quality. 
 
What you will do 
<ul><li>
Student Success Coaching: Meet with at‑risk students to conduct gap analyses and create individualized success plans. Monitor student performance and maintain regular communication with both students and faculty. Provide early identification, intervention, remediation, and evidence‑based coaching strategies to improve academic performance and licensure outcomes. Refer students to academic, psychosocial, and institutional support resources as needed.</li>
<li>Academic Advising: Clarify, document, and develop educational and career plans with students. Provide needs-based counseling, academic planning, and continuous progress monitoring for retention and graduation. Assist students with course registration, degree planning, and navigating program requirements. Serve as the main advising contact for assigned caseloads during early semesters of the program (approx. 250-300 assigned students/year).</li>
<li>Instructional Support: Teach one or more courses or maintain a partial faculty teaching assignment. Provide tutoring, mentoring, and supplemental instruction aligned with course objectives. Support other faculty in implementing student success tools and strategies across classroom, clinical, and laboratory environments as needed.</li>
<li>Documentation &amp; Compliance: Document coaching activities, academic progress, and student interactions thoroughly. Maintain student records required by the college, accrediting bodies, and state nursing/allied health boards. Ensure compliance with FERPA and institutional policies when handling student information.</li>
<li>Collaboration &amp; Communication: Coordinate with faculty, clinical instructors, admissions, and financial aid to support student success. Participate in departmental committees, curriculum planning, and institutional initiatives. Promote proactive communication regarding program updates, expectations, and student needs.</li>
<li>Student Engagement &amp; Programming: Assist with new student orientation, advising workshops, and outreach activities. Support efforts to strengthen persistence and licensure pass rates through targeted programming.</li></ul> 

Qualifications 
 
Education 
<ul><li>
Masters Degree, Nursing, Education, or related general education field (Required)
</li></ul> 
Experience 
<ul><li>
3-4 years Faculty experience at the college level with specific experience in tutoring or remediation of at-risk students (Required)</li></ul> 

Skills and Abilities 
<ul><li>
Strong communication and interpersonal skills; ability to work with a diverse student body.
</li><li>Ability to take initiative, lead groups, and promote innovation.
</li><li>Experience with academic planning software and student success platforms.
</li><li>Collaborative team orientation with faculty and student‑facing departments.
</li><li>Strong organization, documentation, and data‑tracking skills.
</li></ul> 
Licenses and Certifications 
<ul><li>
Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) current, unencumbered license with VA or compact state Upon Hire(Required)
</li></ul>Other Requirements<ul><li>
Irregular Shifts
</li></ul>To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Academic Coach & Advisor - Nursing

<div>Williamsburg, Virginia
Hiring Range
$38.60 - $53.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Full Time Flexible Hours
 
 
Works under the direction of the Director of Nursing. Evaluates, plans, implements, and executes resident care and directs all activities in order to provide quality service. Assists in the supervision of the nursing team. Develops preliminary and comprehensive assessment of the nursing needs of each resident with MDS process and care plans. Assures documentation is compliant with regulatory requirements. Assists with QA activities and Employee Health functions. 
 
What you will do<ul><li>
Oversees Admissions and Quarterly assessments of residents. Reviews recertification orders regularly with appropriate team members.</li><li>
Participates in the &quot;at risk&quot; and care planning meetings. Makes appropriate recommendations regarding resident care.</li><li>
Supports Occupational Health by administering Hepatitis B vaccine and PPD to employees. Coordinates with Occ Health as needed. Reviews REPORTS for trends or issues and works closely with Occ Health and nursing administration to resolve issues.</li><li>
Assists with direct patient care as necessary. Allows resident choices within limits of capability considering safety /dignity issues and follows policies and procedures of facility to include resident privacy and dignity. Utilizes Interact process to assure proper documentation and follow through.</li><li>
Develops, implements and evaluates resident care plans. Makes rounds when coming on and consults with nursing management regarding resident issues or concerns. Focuses on prevention, intervention and evaluation of wound management (pressure sores, etc.).</li><li>
Oversees restorative nursing program and ensures therapy supplies are available as requested by Rehab department.</li><li>
Works with DON/Nurse Manager on boarding, orientation, staffing and supervision of the nursing staff.</li></ul> 
Qualifications 
 
Education<ul><li>
Bachelors Degree, Nursing (Preferred)</li></ul> 
Experience<ul><li>
Recent relevant experience (Preferred)</li></ul> 
Licenses and Certifications<ul><li>
Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) Upon Hire(Required)</li><li>
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Registered Nurse Clinical Coordinator-Full Time-Flexible Hours-Patriots Colony

<div>Newport News, Virginia
Hiring Range
$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. 
Overview 
This position will provide continuous observation and surveillance of assigned patients. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies. The patient safety monitor tech needs to be able to multi-task, effectively prioritize and have a sense of urgency when observing high risk behaviors. 
 
What you will do<ul><li>
Remotely monitor patients, observe patients to ensure no harm to self or others. Escalates concerns as appropriate. Prevents patent from attempting self-harm, falling, injuring self, and removing tubes or lines. Coaches patient or uses comforting touch of reassurance to help patient ambulate safely. The PSA is not a hands on team member and cannot assist the patient with ADL&rsquo;s that the patient cannot normally do for themselves.</li><li>
Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.</li><li>
Complete all assigned duties in a competent, professional, timely and satisfactory manner.</li></ul> 
Qualifications 
 
Education<ul><li>
High School Diploma or GED, (Required)</li></ul> 
Experience<ul><li>
1 year Experience in an acute care environment, with direct patient care and clinical experience (Preferred)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Virtual Safety Assistant (Onsite Position)

<div>As a provider with Riverside Health Medical Group, you would join a team of providers who are respected leaders and part of our collaborative care delivery team. Our providers care for our patients as if they are those they love. Our core values are built into our provider compact that outlines our dedication to our patients as our first priority. Our providers encourage patient involvement, embrace change, and take ownership in the success of the team and the organization. If that resonates with you, we would like to speak to you.<div>
Riverside Medical Group is excited to continue expanding our Urgent Care services at MD Express. We are actively recruiting Full-Time, Part-Time, and Labor Pool Advanced Practice Providers (Nurse Practitioners / Physician Assistant) to join our team and serve patients across the Hampton Roads region.</div>
In this role: You must be able to see patients of all ages this includes Infants, Children, Teens and Adults
Job Details:<ul><li>Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.</li><li>Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.</li><li>Remain calm and professional in stressful situations.</li><li>Detail oriented while maintaining an extremely positive attitude</li><li>Recognize problems, identify possible causes and resolve routine problems</li></ul>
We offer full time, part time and labor pool positions and welcome Physician Assistant and Nurse Practitioner applicants.
Our urgent care providers are scheduled to work in our five MD Express locations including Williamsburg, Yorktown, Newport News, Hampton, and Gloucester. MD Express Urgent Care is open 9:00 am - 9:00 pm 7 days a week.
The ideal candidate will be comfortable treating and performing the following:
Illness<ul><li>
Cough &amp; Cold</li><li>
Flu Symptoms</li><li>
COVID 19</li><li>
Allergies</li><li>
Asthma</li><li>
Pneumonia</li><li>
Dehydration</li><li>
Sinus Infections</li><li>
Viruses</li><li>
Gastrointestinal ailments</li><li>
Sore Throat</li><li>
Urinary Tract Infections</li><li>
Gynecological complaints</li><li>
Ear Infections</li><li>
Bronchitis</li><li>
Eye Infections</li></ul>
Injuries<ul><li>
Fractures</li><li>
Sprains</li><li>
Strains</li><li>
Lacerations</li><li>
Burns</li><li>
Abrasions</li><li>
Accidents</li><li>
Animal bites</li><li>
Eye injuries</li><li>
Ear injuries</li><li>
Foreign body removal</li><li>
Sports injuries</li><li>
Falls</li></ul>
Physicals<ul><li>
Sports physicals</li><li>
STD Screening</li><li>
Urine Drug Screens</li><li>
Workers&rsquo; compensation</li><li>
Minor Surgical Procedures</li></ul>
Vaccinations<ul><li>
PPD</li><li>
Tetanus</li><li>
Tdap</li><li>
Meningococcal</li><li>
Hepatitis B</li></ul><div><h3 class="jobSectionHeader">
Licensure &amp; Certification</h3><ul><li>
Current Nurse Practitioner license in the State of Virginia or eligibility to obtain.</li><li>
Current Physician Assistant license in the State of Virginia or eligibility to obtain.</li><li>
National Board Certification:<ul><li>
NP: AANP or ANCC certification</li><li>
PA: NCCPA certification</li></ul></li><li>
Valid DEA registration (or ability to obtain prior to start).</li><li>
BLS required; ACLS preferred, especially if the role includes hospital or procedural work.</li><li>
For surgical assisting duties:<ul><li>
NP: Credentialing for surgical first assist if the role requires it (varies by employer).</li><li>
PA: PAs are automatically eligible to function as surgical first assists.</li></ul></li></ul></div>
Highlights<ul><li>
Full and Part Time Opportunities, with flexible schedules</li><li>
Competitive base pay</li><li>
Comprehensive Health Benefits and Retirement Package Full and Part time Only</li><li>
Malpractice Coverage</li><li>
CME Allowance</li><li>
Please note: Visa sponsorship is not available for this position. Candidates must be authorized to work in the United States without sponsorship.
</li></ul>Your Role will Include: Specifics for specialty
Requirements:<ul><li>
Any specifics for position</li><li>
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)</li><li>
Board Certified (specialty)</li><li>
Licensed or eligible to practice in Virginia</li><li>
DEA License in Virginia</li></ul>
 What Sets you Apart<ul><li>
Commitment to safety and quality</li><li>
Passion for patient care and community health</li><li>
Strong communication and interpersonal skills</li><li>
Commitment to evidence-based medicine and learning</li><li>
Collaborative, team approach</li></ul>
 Who We Are: Our Provider Compact
Our Mission: To care for others as we would care for those we love &ndash; to enhance their wellbeing and improve their health.
Our Guiding Principles: Patients First | Pursue Excellence | Stronger Together
Our Compact:<ul><li>
We are resolute in our commitment to safety and quality</li><li>
We listen with empathy and communicate constructively</li><li>
We collaborate with a spirit of collegiality and mutual respect</li><li>
We are educators, mentors, and lifelong learners</li></ul>
 Why Riverside?
At Riverside, we care for others as we care for those we love. Our culture is built on clinical excellence, joy in practice, and meaningful community impact.
 Learn More
Explore Riverside Medical Group and discover why we&rsquo;re the perfect place to grow your career: 
 Riverside Medical Group &ndash; Provider Recruitment -https://www.riversideonline.com/provider-recruitment/riverside-medical-group#</div>

Advance Practice Provider (Nurse Practitioner or Physician Assistant - Riverside Urgent Care MD Express- Hampton Roads, Virginia

Join Riverside Health and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.