Qureos Mentor

Riverside Health

Riverside Health provides a comprehensive range of medical services including primary care, specialty care, urgent care, and emergency care across Virginia. They focus on patient-centered care and offer resources for wellness, including educational blogs and podcasts. Riverside is committed to community health and supports various outreach programs to enhance the well-being of the populations they serve.

<div>Newport News, Virginia
Hiring Range
$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. 
Overview 
This position will provide continuous observation and surveillance of assigned patients. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies. The patient safety monitor tech needs to be able to multi-task, effectively prioritize and have a sense of urgency when observing high risk behaviors. 
 
What you will do<ul><li>
Remotely monitor patients, observe patients to ensure no harm to self or others. Escalates concerns as appropriate. Prevents patent from attempting self-harm, falling, injuring self, and removing tubes or lines. Coaches patient or uses comforting touch of reassurance to help patient ambulate safely. The PSA is not a hands on team member and cannot assist the patient with ADL&rsquo;s that the patient cannot normally do for themselves.</li><li>
Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.</li><li>
Complete all assigned duties in a competent, professional, timely and satisfactory manner.</li></ul> 
Qualifications 
 
Education<ul><li>
High School Diploma or GED, (Required)</li></ul> 
Experience<ul><li>
1 year Experience in an acute care environment, with direct patient care and clinical experience (Preferred)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Virtual Safety Assistant (Onsite Position)

<div>As a provider with Riverside Health Medical Group, you would join a team of providers who are respected leaders and part of our collaborative care delivery team. Our providers care for our patients as if they are those they love. Our core values are built into our provider compact that outlines our dedication to our patients as our first priority. Our providers encourage patient involvement, embrace change, and take ownership in the success of the team and the organization. If that resonates with you, we would like to speak to you.<div>
Riverside Medical Group is excited to continue expanding our Urgent Care services at MD Express. We are actively recruiting Full-Time, Part-Time, and Labor Pool Advanced Practice Providers (Nurse Practitioners / Physician Assistant) to join our team and serve patients across the Hampton Roads region.</div>
In this role: You must be able to see patients of all ages this includes Infants, Children, Teens and Adults
Job Details:<ul><li>Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.</li><li>Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.</li><li>Remain calm and professional in stressful situations.</li><li>Detail oriented while maintaining an extremely positive attitude</li><li>Recognize problems, identify possible causes and resolve routine problems</li></ul>
We offer full time, part time and labor pool positions and welcome Physician Assistant and Nurse Practitioner applicants.
Our urgent care providers are scheduled to work in our five MD Express locations including Williamsburg, Yorktown, Newport News, Hampton, and Gloucester. MD Express Urgent Care is open 9:00 am - 9:00 pm 7 days a week.
The ideal candidate will be comfortable treating and performing the following:
Illness<ul><li>
Cough &amp; Cold</li><li>
Flu Symptoms</li><li>
COVID 19</li><li>
Allergies</li><li>
Asthma</li><li>
Pneumonia</li><li>
Dehydration</li><li>
Sinus Infections</li><li>
Viruses</li><li>
Gastrointestinal ailments</li><li>
Sore Throat</li><li>
Urinary Tract Infections</li><li>
Gynecological complaints</li><li>
Ear Infections</li><li>
Bronchitis</li><li>
Eye Infections</li></ul>
Injuries<ul><li>
Fractures</li><li>
Sprains</li><li>
Strains</li><li>
Lacerations</li><li>
Burns</li><li>
Abrasions</li><li>
Accidents</li><li>
Animal bites</li><li>
Eye injuries</li><li>
Ear injuries</li><li>
Foreign body removal</li><li>
Sports injuries</li><li>
Falls</li></ul>
Physicals<ul><li>
Sports physicals</li><li>
STD Screening</li><li>
Urine Drug Screens</li><li>
Workers&rsquo; compensation</li><li>
Minor Surgical Procedures</li></ul>
Vaccinations<ul><li>
PPD</li><li>
Tetanus</li><li>
Tdap</li><li>
Meningococcal</li><li>
Hepatitis B</li></ul><div><h3 class="jobSectionHeader">
Licensure &amp; Certification</h3><ul><li>
Current Nurse Practitioner license in the State of Virginia or eligibility to obtain.</li><li>
Current Physician Assistant license in the State of Virginia or eligibility to obtain.</li><li>
National Board Certification:<ul><li>
NP: AANP or ANCC certification</li><li>
PA: NCCPA certification</li></ul></li><li>
Valid DEA registration (or ability to obtain prior to start).</li><li>
BLS required; ACLS preferred, especially if the role includes hospital or procedural work.</li><li>
For surgical assisting duties:<ul><li>
NP: Credentialing for surgical first assist if the role requires it (varies by employer).</li><li>
PA: PAs are automatically eligible to function as surgical first assists.</li></ul></li></ul></div>
Highlights<ul><li>
Full and Part Time Opportunities, with flexible schedules</li><li>
Competitive base pay</li><li>
Comprehensive Health Benefits and Retirement Package Full and Part time Only</li><li>
Malpractice Coverage</li><li>
CME Allowance</li><li>
Please note: Visa sponsorship is not available for this position. Candidates must be authorized to work in the United States without sponsorship.
</li></ul>Your Role will Include: Specifics for specialty
Requirements:<ul><li>
Any specifics for position</li><li>
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)</li><li>
Board Certified (specialty)</li><li>
Licensed or eligible to practice in Virginia</li><li>
DEA License in Virginia</li></ul>
 What Sets you Apart<ul><li>
Commitment to safety and quality</li><li>
Passion for patient care and community health</li><li>
Strong communication and interpersonal skills</li><li>
Commitment to evidence-based medicine and learning</li><li>
Collaborative, team approach</li></ul>
 Who We Are: Our Provider Compact
Our Mission: To care for others as we would care for those we love &ndash; to enhance their wellbeing and improve their health.
Our Guiding Principles: Patients First | Pursue Excellence | Stronger Together
Our Compact:<ul><li>
We are resolute in our commitment to safety and quality</li><li>
We listen with empathy and communicate constructively</li><li>
We collaborate with a spirit of collegiality and mutual respect</li><li>
We are educators, mentors, and lifelong learners</li></ul>
 Why Riverside?
At Riverside, we care for others as we care for those we love. Our culture is built on clinical excellence, joy in practice, and meaningful community impact.
 Learn More
Explore Riverside Medical Group and discover why we&rsquo;re the perfect place to grow your career: 
 Riverside Medical Group &ndash; Provider Recruitment -https://www.riversideonline.com/provider-recruitment/riverside-medical-group#</div>

Advance Practice Provider (Nurse Practitioner or Physician Assistant - Riverside Urgent Care MD Express- Hampton Roads, Virginia

<div>Newport News, Virginia
Overview 
Provides timely submission for government and non-governmental payers, including self-pay for assigned facilities. Provides follow-up on all claims to ensure timely receipt of payments, resolves outstanding account balances, researches and writes appeals, and works with aging reports. 
 
What you will do<ul><li>
Manages assigned portion of AR to resolve outstanding account balances utilizing reports and appropriate electronic tools, performs timely follow-up on all insurances, identifies issues and trends and reports to management. Creates a detailed narrative each month regarding aged accounts.</li><li>
Acts as a liaison between the business office and all front end locations and insurance companies.</li><li>
Completes the claim work queue daily. Reviews government, non-government, and Self Pay claims for accuracy.</li><li>
Performs claim follow-up and submits adjustments.</li><li>
Follows up on zero pay remittance and works the aging report. Resolves outstanding balances.</li><li>
Responds and resolves patient inquiries and/or issues.</li><li>
Responds to insurance company requests for information.</li><li>
May research and write appeals on denied accounts.</li><li>
May enter ancillary charges.</li></ul> 
Qualifications 
 
Education<ul><li>
High School Diploma or GED, (Required)</li><li>
Bachelors Degree, Business Administration, Accounting, Finance or related field (Preferred)</li></ul> 
Experience<ul><li>
2 years Customer Service or Revenue Cycle experience (Required)</li><li>
1 year Billing/Insurance Follow-up (Preferred)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

AR Analyst SNF

<div>Newport News, Virginia 
Overview 
This individual is seen as an expert in both the oncology nursing clinical and informatics environment. This individual is responsible for the development and implementation of efficient and effective programs for competency validation, continuing education, workforce development, and workflows systematically across the oncology infusion area. This individual is responsible for collaborating with facility leaders and nurse leadership team to achieve best practices, educational excellence and implementation of current health system initiatives. This individual demonstrates the clinical expertise to provide appropriate care to oncology infusion patient populations and serves as an educational resource to the oncology interdisciplinary patient care team. The specialist will ensure systematic nursing practice that is evidence based across the oncology infusion service line and serve as an information systems management expert regarding oncology nursing documentation, and workflows in the electronic medical record. Participates and/or leads committees, councils and strategies as requested. 
 
What you will do 
<ul><li>
Provides leadership and oversight to the infusion nursing teams across the oncology infusion service line to ensure evidence based systematic nursing practice across the division.
</li><li>Assures ongoing unit education and orientation produces high quality results through leadership and monitoring. Demonstrates mentoring of preceptors by teaching adult learner methods/techniques. Utilizes various materials to engage learners. Evaluates learner&rsquo;s understanding to ensure educational goals are met.
</li><li>Integrates clinical, computer, and information science to manage and communicate data, information, knowledge, and wisdom within the oncology setting to ensure that clinical requirements of clinical practice/process are clearly integrated into the clinical application systems. Represents and facilitates support of clinical practice when participating in the planning, development, coordination of training, implementation, evaluation, and maintenance of clinical information systems by working with end-users and the team to develop system programing requirements and understanding system capabilities and limitations. Actively participates in the development, prioritization, and determination of core clinical decision-support systems by working with end-users, and the IS team to develop system programing requirements while understanding system capabilities and limitations. Identifies system or application issues, makes recommendations for, and assists in implementing solutions. The role works to optimize the clinical design to meet the needs of a large group of interdisciplinary end users, including physicians, nurses, ancillary, clinical and administrative staff.
</li><li>Working knowledge of patient care standards as published by DNV, CMS and professional nursing literature. Demonstrate knowledge of patient care delivery model and work design. Applies knowledge to optimize delivery of care improving efficiency and outcomes. Participates in strategic planning and quality initiatives. Identifies opportunities to improve service and patient care outcomes through the interpretation and application of regulatory and accreditation standards and results of patient satisfaction measures. Facilitates Quality and Risk Management initiatives to develop and measure the effectiveness of patient safety and patient satisfaction. Continuously improves the delivery and outcomes of comprehensive, quality, personalized care in accordance with patient safety standards, standards of excellence and the Riverside Code of Conduct.</li>
<li>Stays ahead of Oncology Nursing industry trends and ensures ongoing compliance with current and new regulatory standards. Leads the development, maintenance, and systemization of policies, job aides, and clinical services for areas of responsibility.</li>
<li>Continuously improve the delivery and outcomes of comprehensive, quality, personalized patient experience and in accordance with patient safety standards. Collaboration with leaders to identify opportunities and barriers for quality and service.</li></ul> 

Qualifications 
 
Education 
<ul><li>
Bachelors Degree, Nursing (Required)
</li><li>Masters Degree, Nursing/ Informatics Nursing (Preferred)
</li></ul> 
Experience 
<ul><li>
2 years RN Oncology experience (Required)</li>
<li>3-4 years Supervisor experience (Preferred)</li></ul> 

Licenses and Certifications 
<ul><li>
Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) or licensed in compact state Upon Hire(Required) and</li>
<li>BLS/CPR/AED - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
</li></ul>To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

RN Oncology Infusion Nurse Manager

<div>Newport News, Virginia
Full Time Flexible Hours
 
 
Works under the supervision of the Director or designee and physicians. Responsible for integration of the nursing process to include, coordination/management of patient care and the organizing, planning, directing and evaluating of services provided. Provides leadership, direction and support to the staffing needs for the designated areas. He/She will orient the Nursing Supervisor role to assist with facility-wide needs. As a clinical expert, ensures provision of clinically competent services by validating staff competency in the provision of a comprehensive range of services and care in accordance with standards of excellence, age-specific and cultural sensitivity established by Riverside Health System and facility goals and strategic plan. The Clinical Coordinator may be required to perform full patient care to support the needs of the unit. The work schedule will require nights and weekends as needed. 
 
What you will do<ul><li>
Evaluates clinical performance based on organizational priorities, identifies opportunities for process improvement and takes action to integrate best-practices and improve quality of care.</li><li>
Evaluates service practices, identifies opportunities to improve patient experience and takes appropriate actions that result in increased satisfaction.</li><li>
Facilitates a collaborative work environment; takes action to build and develop a motivated team capable of meeting performance goals through on-boarding, orientation, initial qualification and ongoing staff development.</li><li>
Assists with strategic planning, collaborates on goal setting and action planning, executes and adjusts plans to meet or exceed goals, drives day-to-day integration of goals into operation.</li><li>
Monitors department productivity and efficiency, identifies areas of improvement, and recommends/implements actions plans.</li><li>
Collaborates with the health system, EMS agencies, and the community to identify opportunities for improving access to care, reputation, and relationships to increase average daily volume.</li></ul> 
Qualifications 
 
Education<ul><li>
Bachelors Degree, Nursing (Preferred)</li></ul> 
Experience<ul><li>
2 years Staff Nurse experience (Required)</li><li>
Charge Nurse experience (Preferred)</li></ul> 
Licenses and Certifications<ul><li>
Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) (Required)</li><li>
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

RN Clinical Coordinator Med Surg Medical 1 (4 West) Full Time-Flexible Hours

<div>Chesapeake, Virginia 
Overview 
The Clinical Pharmacy Manager provides leadership for Riverside's clinical pharmacy services across assigned practice areas. This role is responsible for developing, implementing, and maintaining evidence-based clinical programs, optimizing medication therapy, ensuring regulatory and accreditation compliance, and supporting pharmacy practice standards. The Manager leads clinical pharmacists and supervises daily clinical workflow, care coordination, and pharmacotherapy optimization efforts to improve quality, safety, access, and patient outcomes. The Clinical Pharmacy Manager partners closely with operational leaders, providers, nurses, and system collaborators to advance clinical initiatives, support formulary and medication stewardship activities, and ensure consistent, high-quality clinical services across sites. The role may include clinical practice or staffing as needed to maintain competency and support service continuity.
 
 
What you will do 
<ul><li>
Clinical Leadership &amp; Practice Standards: Provides leadership and oversight for daily clinical pharmacy activities, including patient assessments, medication therapy management, guideline adherence, and documentation.</li>
<li>Care Coordination &amp; Provider Collaboration: Serves as a primary clinical liaison to physicians, advanced practice providers, and care teams. Supports care transitions and assists in resolving medication therapy problems or access barriers.
</li><li>Quality, Safety, Accreditation &amp; Regulatory Compliance: Ensures compliance with regulatory expectations, accreditation standards (DNV, Joint Commission, URAC/ACHC if applicable), and medication-management policies.</li>
<li>Medication Stewardship &amp; Clinical Program Optimization: Supports formulary management, pharmacoeconomic initiatives, medication-use evaluations, and care variation reduction. Contributes to guidelines, pathways, and therapeutic policy development.
</li><li>Leadership of Clinical Staff: Leads, coaches, and evaluates clinical pharmacists and support staff. Oversees competencies, education, prioritization of work, and professional development. Support through staffing as needed
</li><li>Operational &amp; Program Support: Collaborates with operational leaders to assure alignment between clinical services and operational workflows. Supports technology optimization, documentation standards, and process improvements.
</li><li>Professional Leadership &amp; National Engagement: Stay current on specialty pharmacy best practices; participate in benchmarking and professional activities that strengthen Riverside&rsquo;s specialty pharmacy model
</li></ul> 
Qualifications 
 
Education 
<ul><li>
Doctoral Degree, Pharmacy (Required) or</li>
<li>Bachelors Degree, Pharmacy (Required)
</li></ul> 
Experience 
<ul><li>
2 years Clinical pharmacy experience, with at least 1 year in specialty pharmacy, ambulatory care, or chronic disease management (Required)</li>
<li>1 year Completion of ASHP PGY-1 Residency (Preferred)</li></ul> 

Skills and Abilities 
<ul><li><ul><li>Knowledge of clinical pharmacy practice, disease management, evidence-based guidelines, and medication-use processes.
</li></ul></li><li><ul><li>Understanding of accreditation requirements, regulatory expectations, and medication-management policies.
</li></ul></li><li><ul><li>Knowledge of clinical workflows, EMR systems, decision-support tools, and quality improvement methods.
</li></ul></li><li><ul><li>Strong clinical leadership and communication skills with the ability to build relationships across multidisciplinary teams.
</li></ul></li><li><ul><li>Skilled in clinical assessment, therapy monitoring, patient education, and evidence-based decision-making.
</li></ul></li><li><ul><li>Ability to organize workflows, mentor staff, and manage clinical priorities in a fast-paced environment.
</li></ul></li><li><ul><li>Ability to lead clinical services, implement protocols, monitor quality, and support continuous improvement.
</li></ul></li><li><ul><li>Ability to promote safe, high-quality patient care and ensure team accountability and engagement.
</li></ul></li></ul> 
Licenses and Certifications 
<ul><li>
Licensed Pharmacist - Virginia Department of Health Professions (VDHP) Licensed in State of Virginia within 60 Days(Required) and</li>
<li>Board of Pharmacy Specialties (BPS) - Board of Pharmacy Specialties within 5 years (Required)
</li><li>CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Preferred)
</li></ul>To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Clinical Pharmacy Supervisor - Specialty Pharmacy

<div>Newport News, Virginia
Full Time Nights Available: 7pm-7am
 
 
Works under the supervision of Registered Nurse/LPN and Nurse Manager/Director in personal care of hospital patients and their environment (including those needing special precautions) and performs specified treatments. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives. 
 
What you will do<ul><li>
Demonstrates understanding and knowledge of the technology systems necessary for patient data collection.</li><li>
Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.</li><li>
Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN/LPN. This may include the following procedures dependent upon unit/facility competency requirements such as enemas, vital signs, ice application, compresses, perineal care, rectal tube, sitz bath, unsterile sites, strain urine for stones, specimen collection, etc.</li><li>
Demonstrates the ability to follow the plan of care that assures patients receive consistent, competent, and ethical care, within legal standards of practice, while maintaining privacy and support for the patient&rsquo;s value system. Provides care consistent with both verbal and/or written instructions. Demonstrates competent understanding of assigned plans of care within appropriate scope of practice and responsibilities as directed by the RN/LPN to include accurately completing all required documentation.</li><li>
Participates positively in training and support of all team members, volunteers and students as needed.</li></ul> 
Qualifications 
 
Experience<ul><li>
1 year Prior experience in acute health care setting (Preferred)</li></ul> 
Licenses and Certifications<ul><li>
Certified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) and</li><li>
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) or</li><li>
CPR/BLS Instructor - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)</li></ul>
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.</div>

Certified Nursing Assistant Med Surg Medical 1 Unit (4 West) Full Time-Nights

Join Riverside Health and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.