Qureos Mentor

Riviera Dining Group

<div><p>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.</p><p>
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.</p><p></p><p><b><br>
DREAM IT</b><br>
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).</p><p></p><p><b><br>
BUILD IT</b><br>
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.</p><p></p><p><b><br>
GROW IT</b><br>
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.</p><p></p><p><b><br>
Summary</b><b>:
</b></p><p>General Manager is responsible for operating a Japanese inspired steakhouse, lounge, rooftop lounge and members club in downtown Miami (December 2026). This position will report to our Sr. Director, Operations.</p><p>
The HONO concept is positioned as a <b>high-end Japanese steakhouse</b> and culinary destination emphasizing premium cuts of beef (such as wagyu and A5 grade) and advanced <b>aging and fire-based cooking techniques</b>. The concept will likely blend traditional Japanese skill sets (butchery, robata, teppanyaki, binchotan) with a focus on dry-aged and custom-aged steaks and disciplined culinary execution. RDG&rsquo;s portfolio reflects a strategy of immersive, <b>experiential dining concepts</b> that combine world-class food with design, hospitality, and atmosphere. HONO fits within that pattern as a luxury steakhouse concept anchored in Japanese culinary traditions and elevated service.</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><div><ul><li>
Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team.</li><li>
Manage and train multiple Assistant General Managers and Captains.</li><li>
Oversee and lead HONO restaurant, lounge and rooftop venues.</li><li>
Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met.</li><li>
Control Profit &amp; Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.</li><li>
Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train.</li><li>
Implement maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard.</li><li>
Ensure food quality and 100% customer satisfaction.</li><li>
Demonstrate complete and timely execution of corporate &amp; marketing programs.</li><li>
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.</li></ul></div><ul><li>
Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged.</li><li>
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.</li><li>
Proactively visit with and interact with guests and members; build loyalty and face/name recognition.</li><li>
Provide sound resolution(s) to guest complaints with poise and professionalism.</li><li>
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)</li><li>
Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback.</li><li>
Maintain highest level of safety, security, sanitation, and cleanliness of facility.</li><li>
Manage team accountability.</li><li>
Maintain good rapport with vendors to ensure quality and consistency.</li><li>
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.</li><li>
Sound decision making capability while protecting the restaurant/company in instances of urgency.</li><li>
Assist in conducting quarterly restaurant staff evaluations.</li><li>
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.</li></ul><p></p><p><br>
Requirements/Qualifications:</p><div><ul><li>
A minimum of 8 years previous management experience as a GM or Director in a fine dining/luxury, high volume, recognized dining, and cocktail bar/lounge venue setting.</li><li>
Previous experience managing an upscale/luxury Japanese dining experience is desirable.</li><li>
Pre-opening experience in a restaurant and lounge concept is desirable.</li><li>
Bachelor&rsquo;s degree in business administration, or related field of study or any equivalent combination of education and/or experience is required.</li><li>
Must be detail oriented and possess effective communication and written skills.</li><li>
State complaint food handling certificate</li><li>
Work collaboratively with Human Resources on coaching and Learning &amp; Development opportunities.</li><li>
Ability to multi-task.</li><li>
Must be a team player.</li><li>
Self-motivated and performance driven.</li><li>
Punctuality and regular and reliable attendance.</li><li>
Effective communication, written and interpersonal skills.</li><li>
Time management skills.</li><li>
Maintain confidentiality of company information and recipe data</li></ul></div></div>

General Manager – HONO (Restaurant & Lounge) – Late 2026

<div><p>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.</p><p>
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.</p><p></p><p><b><br>
DREAM IT</b><br>
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).</p><p></p><p><b><br>
BUILD IT</b><br>
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.</p><p></p><p><b><br>
GROW IT</b><br>
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.</p><p></p><p><b><br>
Summary</b><b>:</b></p><p>
The <b>Restaurant Reception Manager</b> is responsible for leading and standardizing reception, reservations, and guest arrival experiences across Riviera Dining Group venues. This role ensures consistency in guest welcome, reservation strategy, and host team leadership while supporting operational flow and guest satisfaction across multiple concepts.</p><p></p><p><br>
As a key operational partner to venue leadership, this role oversees reservation management, guest seating strategy, host team training, and reception standards to ensure RDG&rsquo;s hospitality philosophy is consistently executed across all locations.</p><p>
The Reception Manager works cross-functionally with venue General Managers, Directors of Operations, and service leadership to ensure optimized reservation books, seamless guest flow, and elevated first and last impressions for all guests.</p><p></p><p><br>
This position requires <b>regular travel between RDG venues</b> and active involvement in overseeing reservation systems and reception standards across the portfolio.</p><p></p><p><br>
RESPONSIBILITIES</p><h2 class="jobSectionHeader"><b>
Guest Experience &amp; Hospitality Leadership</b></h2><div><ul><li>
Ensure that all RDG venues maintain a consistent and elevated guest arrival and departure experience aligned with brand standards.</li><li>
Serve as a hospitality leader and escalation point for guest reception challenges or complex reservation issues.</li><li>
Partner with venue leadership to ensure VIP recognition, guest preferences, and special accommodations are properly captured and executed.</li><li>
Maintain service excellence standards for guest welcome, check-in, and waitlist management.</li><li>
Monitor guest feedback related to reception and arrival experience and identify improvement opportunities.</li></ul></div><h2 class="jobSectionHeader"><b>
Reservation Strategy &amp; Book Management</b></h2><div><ul><li>
Oversee reservation systems and booking strategies across RDG venues to ensure optimal table allocation and guest flow.</li><li>
Review reservation books regularly with venue leadership to maximize revenue opportunities while protecting service standards.</li><li>
Ensure proper management of VIP reservations, large parties, and special events within the reservation system.</li><li>
Maintain accurate guest profiles, preferences, and visit history to support personalized guest experiences.</li><li>
Collaborate with marketing and membership teams regarding guest access, priority bookings, and strategic allocations.</li><li>
Ensure reservation systems (Resy, OpenTable, SevenRooms, or equivalent) are used effectively and consistently across all locations.</li></ul></div><h2 class="jobSectionHeader"><b>
Host Team Leadership &amp; Development</b></h2><div><ul><li>
Lead the training, development, and performance standards of host teams across RDG venues.</li><li>
Develop and implement host training programs, certification standards, and service guidelines.</li><li>
Support venue management in coaching and developing reception teams to ensure professionalism, efficiency, and hospitality excellence.</li><li>
Ensure grooming, uniform, and presentation standards are consistently maintained across host teams.</li><li>
Foster a culture of hospitality, accountability, and teamwork within reception teams.</li></ul></div><h2 class="jobSectionHeader"><b>
Operational Coordination &amp; Service Flow</b></h2><div><ul><li>
Collaborate with venue leadership to optimize seating flow and coordination between reception, service teams, and kitchen operations.</li><li>
Participate in operational meetings and provide insights related to reservations, guest flow, and arrival experience.</li><li>
Monitor wait times, seating efficiency, and guest throughput to support smooth service execution.</li><li>
Ensure reception areas remain organized, welcoming, and aligned with brand presentation standards.</li><li>
Track and maintain records related to seating delays and guest recoveries.</li></ul></div><h2 class="jobSectionHeader"><b>
Multi-Venue Oversight &amp; Standards</b></h2><div><ul><li>
Travel between RDG locations to evaluate reception operations, reservation management, and guest arrival experiences.</li><li>
Ensure all venues adhere to RDG reception standards, procedures, and hospitality expectations.</li><li>
Identify operational gaps and work with venue leadership to implement improvements.</li><li>
Support the opening of new venues by establishing reception procedures, reservation strategies, and host training programs.</li></ul></div><h1 class="jobSectionHeader"><b>
REQUIREMENTS / QUALIFICATIONS</b></h1><div><ul><li><b>
Experience:</b> Minimum 5 years of experience in luxury hospitality, fine dining, or hotel environments, with leadership experience required.</li><li><b>
Multi-Unit Exposure:</b> Experience supporting or overseeing multiple venues preferred.</li><li><b>
Reservation Systems:</b> Strong proficiency with reservation platforms such as Resy, SevenRooms, or OpenTable.</li><li><b>
Leadership:</b> Proven ability to train, mentor, and lead hospitality teams.</li><li><b>
Operational Awareness:</b> Strong understanding of restaurant flow, guest experience management, and seating strategies.</li><li><b>
Communication:</b> Excellent interpersonal and organizational skills.</li><li><b>
Professional Presence:</b> Polished demeanor with a strong guest-focused mindset.</li><li><b>
Flexibility:</b> Must be available to work all shifts, including AM, PM, weekends, and holidays, and have reliable transportation to travel between venues.</li></ul></div><h1 class="jobSectionHeader"><b>
PHYSICAL DEMANDS AND WORK ENVIRONMENT</b></h1><div><ul><li>
Ability to stand, walk, and move throughout restaurant environments for extended periods.</li><li>
Ability to work in fast-paced hospitality environments.</li><li>
Occasional office-based work including scheduling, reporting, and reservation management.</li></ul></div></div>

Manager, Reception

<div></div><div><div><p>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.</p><p>
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.</p><p></p><p><b><br>
DREAM IT</b><br>
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring &amp; Fall 2026).</p><p></p><p><b><br>
BUILD IT</b><br>
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.</p><p></p><p><b><br>
GROW IT</b><br>
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national and international markets for potential expansion opportunities.</p><p></p><p><b><br>
Summary</b><b>:
</b></p><div>Motion Designer (Nightlife &amp; Hospitality)</div><div>
We&rsquo;re seeking a highly skilled Motion Designer to lead dynamic, high-impact promotional content across RDG brands. This role is focused primarily on DJ marketing, nightlife campaigns, and experiential brand storytelling.</div><div></div><div><br>
We&rsquo;re looking for someone who understands visual systems, rhythm, scalability, and how motion lives across digital and in-venue environments.</div><div></div><p><b><br>
RESPONSIBILITIES:</b></p><div><ul><li>
Design high-impact motion graphics for DJ marketing campaigns and promotional initiatives across RDG brands</li><li>
Develop scalable visual systems that can be implemented consistently across multiple venues</li><li>
Create dynamic, rhythm-driven edits synced to music and event energy</li><li>
Build reusable motion templates to support recurring campaigns and lineup updates</li><li>
Adapt creative across social platforms and in-venue screens</li><li>
Manage multiple projects simultaneously while adhering to structured approval timelines</li><li>
Collaborate closely with the Creative and Social Media Team and report directly to the Senior Creative Lead</li><li>
Maintain brand integrity while pushing creative boundaries</li><li>
Stay current with motion trends, nightlife aesthetics, and evolving digital formats</li></ul></div><p></p><p><b><br>
Requirements/Qualifications:</b></p><div><ul><li>
Undergraduate degree or diploma in Design, Motion Graphics, or related field</li><li>
Advanced proficiency in Adobe Creative Suite (After Effects required; Illustrator, Photoshop, Premiere essential)</li><li>
Experience with 3D tools (Cinema 4D or similar platforms) preferred</li><li>
Strong portfolio demonstrating motion systems, typography in motion, and campaign-level thinking</li><li>
Highly organized with disciplined file management and workflow structure</li><li>
Comfortable working in a fast-paced, deadline-driven environment</li></ul></div><ul><li>
Must speak fluent English</li><li>
PORTFOLIO REQUIRED: We ask all applicants to include a PDF or website portfolio along with their resume.</li></ul><p></p><div><b><br>
What We Value</b></div><div><ul><li>
Strong eye for typography, lighting, depth, and texture</li><li>
Clear understanding of hierarchy when working with complex DJ lineups</li><li>
Solutions-oriented communicator who thrives in collaborative environments</li><li>
Desire to continuously refine technical skill and creative strategy</li></ul></div><div></div><p><b><br>
Physical Demands And Work Environment:</b></p><ul><li>
General office assignments-(typing), which lends itself to repetitive motion.</li><li>
Sitting in a stationary position for several hours within the day.</li></ul></div></div><div></div>

Motion Graphic Designer - New Venues (Nightlife & Hospitality)

Join Riviera Dining Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Riviera Dining Group

About Company

General Manager – HONO (Restaurant & Lounge) – Late 2026

Manager, Reception

Motion Graphic Designer - New Venues (Nightlife & Hospitality)