Urwah Admin

Rivoli Group

<div><div><ul><li>Providing support to head office and retail users for all hardware, software, and other IT peripherals</li>
<li>Preparing POS hardware with all software installations for retail stores, enabling smooth store openings</li>
<li>Preparing data diagrams for upcoming stores as per standards and consulting the same with the contractor</li>
<li>Liaising with ISP for internet connections and maintaining all relevant documentation</li>
<li>Troubleshooting and maintaining network hardware at stores, including configuring firewalls and APs</li>
<li>Handling store renovations and closures</li>
<li>Supporting footfall and biometric hardware</li>
<li>Planning procurement of hardware requirements for Retail Stores</li></ul> 

PROFILE
<ul><li>At least 3- 4 years of relevant work experience</li>
<li>Sound working experience in Active Directory, IT Security &amp; Infrastructure, Data Layout &amp; Planning</li>
<li>LAN &amp; WAN concepts, UTM Firewalls.</li>
<li>Thorough knowledge of Windows PC, Printers/Scanners &amp; Hardware Technology</li></ul></div></div>

Network Engineer

<div><div><ul><li>Displaying enthusiasm &amp; providing superior customer service</li>
<li>Understanding customer needs and queries about products, prices and services</li>
<li>Advising customers on product ranges best suited to their needs</li>
<li>Achieving the sales target and focus on increasing sales by using advanced sales techniques</li>
<li>Focusing on up selling/cross selling</li>
<li>Maintaining customer relationships in order to build long term brand loyalty</li>
<li>Handling new launches, promotion of products and visual merchandising</li>
<li>Ensuring stock replenishment at all times</li>
<li>Maintaining general cleanliness, hygiene standards and visual displays</li>
<li>Implementing CRM at the store level and providing relevant feedback</li>
<li>Coordinating with customer care center for after sales service</li>
<li>Generating daily sales report</li>
<li>Following all company procedures in ordering, cash handling and other common practices</li></ul> 

PROFILE
<ul><li>Russian language proficiency is mandatory</li>
<li>Graduate or a Diploma in business administration, sales or related courses</li>
<li>Selling experience of at least 2 years preferably in high end segment in retail or hospitality</li>
<li>Excellent communication (including spoken and written English)</li>
<li>Strong selling skills &amp; customer oriented</li>
<li>Confident, friendly &amp; engaging personality</li>
<li>Well-mannered and polite</li>
<li>Immaculately groomed &amp; physically fit</li>
<li>Good numerical ability and IT skills</li></ul></div></div>

Sales Associate (Russian Speaker)

The JobLead the Store/boutique in achieving financial, operational, and client service excellence, while developing a high-performing team and upholding Rivoli Group’s quality standards. Job DescriptionA. Sales Performance & Leadership<ul><li>Develop and implement sales plans aligned with regional objectives.</li><li>Set, monitor, and drive achievement of store sales and profitability targets.</li><li>Analyze sales data and market trends to inform business decisions.</li></ul>B. Client Experience & Service<ul><li>Champion a client-centric culture and ensure service standards are consistently met.</li><li>Build and nurture relationships with high-value clients, and corporate partners.</li><li>Assist in-store and external brand events, community engagement, and CRM initiatives.</li></ul>C. Product & Brand Proficiency<ul><li>Lead product and brand expertise to guide the team and elevate client engagement.</li><li>Ensure consistent communication of brand values and product knowledge across the store.</li><li>Champion product knowledge and brand values across the store, ensuring the team is well-informed and clients are inspired.</li></ul>D. Store Operations<ul><li>Manage store P&L, including payroll, shrinkage, and operational costs.</li><li>Providing inputs for local marketing and in-store activations.</li><li>Oversee all aspects of store operations, including inventory, cash management, and compliance.</li><li>Ensure all visual merchandising and display standards are met and maintained</li><li>Coordinate with HO and vendors for seasonal updates and new launches.</li><li>Support merchandising initiatives to maximize sales opportunities.</li><li>Manage loss prevention initiatives and risk mitigation strategies.</li><li>Prepare and submit monthly sales, inventory, and any other reports as required.</li><li>Cascade business updates, targets, and expectations clearly to the team.</li></ul>E. Team Development & Talent Management<ul><li>Onboard, and develop top talent through structured induction and mentorship.</li><li>Manage and resolve conflicts promptly to maintain a positive and productive work environment</li><li>Conduct performance appraisals, set development plans, and identify high-potential staff.</li><li>Foster a culture of continuous learning, teamwork, and high performance.</li><li>Represent Rivoli Group as a brand ambassador in all internal and external interactions.</li></ul>

Store Manager

A leading retail group in Dubai is seeking an Assistant Manager to drive business development and operational excellence. Responsibilities include overseeing retail operations, managing staff, ensuring compliance, and coordinating marketing activities. The ideal candidate has 5-8 years of experience in retail operations, preferably in luxury or multi-brand environments, and possesses strong communication and problem-solving skills.

Regional Retail Operations Manager

The Job: Deliver a high-quality retail experience, achieve personal sales targets, and support all aspects of store operations while representing Rivoli’s brand values and heritage. Job DescriptionA. Sales· Consistently achieve/exceed set individual sales and KPI targets.· Create a personalized and professional shopping experience for every client.· Deliver a complete sales journey by engaging customers with compelling brand storytelling and confident product demonstrations.· Apply upselling and cross-selling techniques to maximize transaction value.B. Client Relationship Management· Record and update client data in CRM systems with accuracy and attention to detail.· Build and nurture long-term relationships with clients through regular, personalized follow-up.· Handle after-sales service requests in coordination with the Customer Care Centre team.C. Product & Brand Proficiency· Maintain up-to-date knowledge of all product lines, features, and brand heritage.· Attend and actively participate in product and brand training sessions.· Share product insights and brand stories with clients to enhance their experience.D. Store Operations· Ensure compliance with store opening/closing procedures and cash register operations.· Support inventory management, including stock replenishment, cycle counts, and loss prevention.· Maintain boutique presentation and visual merchandising standards as per brand guidelines.· Ensure cleanliness, hygiene, and organization of the sales floor at all times.· Adhere to all company policies, SOPs, and retail standards.· Submit accurate daily sales and client activity reports.E. Teamwork & Collaboration· Collaborate with team members to achieve collective store targets.· Share feedback, best practices, and client insights during team briefings.

Sales Associate