Qureos Mentor

Rixos

<div>Company Description 
With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.
A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.
Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh 
Job Description 
Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.
Assigned to work in the restaurant or bars.
Prepare the restaurants and bars, taking into account the service flow in these areas.
Take and serve orders from customers.
Inform customers about order alternatives and encourage the sales of targeted services.
Deliver maximum service in each unit, keeping in line with service rules.
Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.
Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.
Comply with the departmental instructions and procedures published by the F&amp;B Department.
Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
Comply with operational rules.
Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
Attend the orientation training.
Undergo two performance assessments each year.
Strive to achieve 100% customer satisfaction.
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
Carry out all other duties assigned by managers and hotel management not specified in the job description. 
Qualifications 
&#61608; Education: At least a high school or vocational diploma
&#61608; Experience: At least 2 years of experience in the industry.
&#61608; Foreign Language: English is required.
&#61608; Courses and Training: Vocational trainings and seminars.
&#61608; Computer Literacy: Not required.
&#61608; Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</div>

Waiter / Ess

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
<ul><li><ul><li><ul><li>
To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.</li><li>
To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li><li>
To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.</li><li>
To perform opening and closing procedures established for the place of work as assigned.</li><li>
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives.</li></ul></li></ul></li><li><ul><li><ul><li>
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.</li><li>
To ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>
To handle guest enquiries in a courteous and efficient manner.</li><li>
To establish a rapport with guests maintaining good customer relationship.</li><li>
To monitor operating supplies and reduce spoilage and wastage.</li><li>
To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.</li><li>
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To provide friendly, courteous and professional service at all times.</li><li>
To maintain good working relationships with colleagues and all other departments.</li><li>
To read and understand the hotel&rsquo;s Employee Handbook and to adhere to the hotel&rsquo;s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>
To comply with local legislation as required.</li><li>
To respond to any changes in the department as dictated by the needs of the hotel.</li><li>
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To attend training and meetings as and when required.</li></ul></li></ul></li></ul> 

Qualifications 
Diploma or degree in vocational hospitality, fresher or 1year experience in 4-5 star hotel.</div>

WAITER

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Rixos&rsquo;s purchasing and procurement standards.</li><li>
Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact / storage area.</li><li>
Keep accurate recordings of all incoming and outgoing goods.</li><li>
Place orders through online procurement system.</li><li>
Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts.</li><li>
Adhere to all Health and Safety procedures particularly relating to food and beverage items.</li><li>
Assist and support Team Members, Managers and the wider Food &amp; Beverage Department in a team environment</li><li>
Inventory and stock taking of various stores.</li><li>
Recipe costing of new menus and suggests sale prices.</li><li>
Update existing recipe costing with current purchase prices.</li><li>
Update the Opera system with new beverage recipes in the micros interface.</li><li>
Verify spoilage reports and approve beverage issues from outlets.</li><li>
Approve steward sale issues and approve operating equipment issues .</li><li>
Spot inventories in outlets at least once a month.</li><li>
Perform yield test of meat, fish and juices.</li><li>
Check all Food &amp; Beverage checks with KOTs and make quarterly, half yearly and yearly Food &amp; Beverage revenues and cost analysis.</li><li>
Market survey of food products especially fruits and vegetables.</li><li>
Advise all concerned and raise alarms when expenses and cost are high and not in line with revenues generated.</li></ul> 
Qualifications 
Bachelor in Finance or degree in vocational hospitality, 5-6 years experience in 4-5 star Hotel.</div>

Storekeeper

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
Supervision: Lead stewarding staff.<ul><li>Cleanliness: Maintain cleanliness of kitchen and service areas.</li><li>Inventory: Monitor cleaning supplies.</li><li>Training: Train and support stewards</li></ul> 
Qualifications 
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.
Skills:<ul><li>High School diploma or equivalent.</li><li>Experience in stewarding supervision.</li><li>Leadership and organization.</li></ul> 
Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Stewarding Supervisor

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
<ul><li>
Greet guests in a friendly and courteous manner</li><li>
Give detailed tour of spa area, provide explanation on when and how to use all spa amenities and facilities</li><li>
Guide guest at appropriate times to location to meet service provider</li><li>
Provide warm and sincere closing upon completion of service sequence</li><li>
Learn and use guests&rsquo; name whenever possible</li><li>
Adjust service to suit guests&rsquo; requests, personalised to meet their needs</li><li>
Use a Heartist&reg; approach &ndash; make the guests Feel Welcome, Feel Heart-Warmed, Feel Incredible and Belong</li><li>
Monitor guests&rsquo; use of facilities and ensure their safety</li><li>
Efficiency of work to keep work area clean and tidy at all times</li><li>
Maintain an ample supply of massage oils, professional products, towels, sheets and other necessary items</li><li>
Timeliness in reporting dysfunctional equipment to supervisor for follow-up</li><li>
Assist with treatment types and retail product recommendation whenever consulted</li><li>
Efficiency of work to maintain cleanliness of treatment rooms, spa preparation room, retail display cabinets etc.</li><li>
Cleanliness and work safety in equipment handling, beverage preparation and service areas</li><li>
Participate in training activities to improve knowledge and skills</li><li>
Follow guidelines provided in Colleague Handbook</li><li>
Understand emergency procedures, health &amp; safety requirements, lost &amp; found procedures</li><li>
Maintain collaborative working relationships with colleagues &amp; supervisors / managers</li></ul> 

Qualifications 
<ul><li>
At least one year of experience in related club or spa environment</li><li>
Spoken and written English</li><li>
Interpersonal skills</li><li>
People-oriented and Team player</li><li>
Able to work under pressure and independently</li><li>
Looks presentable</li></ul></div>

SPA Attendant

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
To ensure the retail displays are clean, attractive and well stocked at all times.</li><li>
To keep up-to-date with the Guest Service results and to improve where it is required.</li><li>
To send confirmation letters each evening to the guests with details of their requested service.</li><li>
To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel.</li><li>
To notify the Manager immediately of any guest complaints</li><li>
To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.</li><li>
To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media.</li><li>
To actively up sell all the appropriate Spa services &amp; products to the guests.</li><li>
To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.</li><li>
To achieve daily &amp; monthly sales targets set by the Manager.</li><li>
To assist the Manager in preparing daily &amp; monthly revenue reports .</li><li>
To confidently recommend and up sell additional services to guests. To try to rebook them where ever possible.</li><li>
To report training needs to supervisor/manager</li><li>
To ensure the towel displays are well stocked in the rooms and the rest room</li><li>
To ensure the all changing rooms are clean and well stocked with shampoo, conditioner &amp; shower gel (amenities).</li><li>
To write requisitions for maintenance issues.</li><li>
To update the communications book on daily events if any.</li><li>
To raise store requisitions. To ensure beverages are always well stocked and fresh for the guests.</li><li>
To ensure confirmation cards are sent to the appropriate guest</li><li>
To assist in monthly stock counting and inventory controls.</li><li>
Ensure a high level of product knowledge of the hotel, other outlets and the local area.</li><li>
To be completely knowledgeable about all the retail products and available Spa services.</li><li>
To assist in providing departmental orientation to newly recruited team members.</li><li>
To assist guest with bookings.</li></ul> 
Qualifications 
High School or any higher qualification. A minimum of 1 year experience in a similar position preferably in the hospitality industry.</div>

SPA Receptionist

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
Get assignment sheet from Housekeeping office.</li><li>
Take note all guest request &amp; instruction which provided by HK Supervisor.</li><li>
Attend the communication meetings of her/his section.</li><li>
Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.</li><li>
Check and make note of all the rooms with MAKE UP sign.</li><li>
Check and make note of all the room with &ldquo;Do Not Disturb&rdquo; sign before the end of the shift and respect the DND sign.</li><li>
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.</li><li>
At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.</li><li>
Report to HK Supervisor in case Guest valuables are exposed.</li><li>
Follow Key Issue no.1 by Attending to the guest, we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognising a guest. Provide all guests with professional service</li><li>
Follow hospitality key no. 3 while entering / leaving guests&rsquo; rooms.</li><li>
Clean the bath room, walls and bathtub thoroughly after the bathtub look for hair. Re place fresh towels, amenities and report any maintenance to be attended to Housekeeping.</li><li>
Remove the rotten flowers and wash the flower vase and place fresh flowers.</li><li>
Make up the bed; clean the bed room and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.</li></ul></div>

Room Attendant

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