Qureos Mentor

Rixos

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li><ul><li>
Design and implement appropriate marketing strategies in order to ensure the effective strategic positioning and viability of the property.</li><li>
Increase the profile of the property through the development of a network of sponsors, stakeholders, and patrons</li><li>
Ensure that all the identified target markets and stakeholders of the property are kept abreast of the developments and other activities at the property and within Rixos</li><li>
Organise the hotel&rsquo;s marketing activities and manage relationships with official and private organisations, the press and community.</li><li>
Ensure that all publications and brochures of the property meet high professional and quality standards according to the company visual identity guide.</li><li>
Manage the advertising function in such a way that all advertisements are effective and reflect a positive image of the property.</li><li>
To develop and manage effective direct marketing campaigns to identified target markets using either surface or electronic mailing means</li><li>
Control the budget allocated for the marketing and promotional functions.</li><li>
Identify strategies for the next year and ensure that operations are carried out according to these strategies.</li><li>
Ensure and control implementation according to contracts.</li><li>
Monitor services delivered in the facility according to the texts in the catalogues.</li><li>
Ensure promotion of the facility. Develop a trade fair programme and strategy.</li><li>
Attend related trade fairs and workshops for promotional purposes.</li><li>
Monitor the operations of meeting groups within the facility through sales representatives.</li><li>
Assist the Accounting Department in collecting agency receivables by working in coordination with the Accounting Department.</li><li>
Provide information to senior management about the department&rsquo;s monthly activities and prepare a monthly sales activity report.</li><li>
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>
To implement necessary warnings and departmental trainings in order to save energy inside the facility.</li><li>
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>
Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>
Carry out all responsibilities of his/her department related to Protection from pandemic disease &amp; action response implemented at the facilities</li></ul></li></ul> 
Qualifications<ul><li> 
Education: Bachelor`s Degree</li><li>
Experience: At least 6 years of experience in the related field.</li><li>
Foreign Language: Fluent English and other languages.</li><li>
Courses and Training: Sufficient level of English to communicate effectively with guests and employees.</li><li>
Computer Literacy: MS Office applications.</li><li>
Skills: Good command in more than one area in the related field. Knowledge of competitors, the market and macroeconomic concepts. Sufficient level of experience related to the region worked in. Expected to foresee guest needs and expectations and carry out activities in this direction. Expert level knowledge of all related products and services.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Marketing Manager

<div>Company Description 
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Income Auditor and build your career with us. 
Job Description 
<ul><li>
Reviews the work of the F &amp; B department and Night Audit ensuring accuracy of the information as reported.</li><li>
Properly allocates revenues and posts to the appropriate ledger accounts.</li><li>
Reviews and verifies the accuracy of revenues reported to Accounts Receivable by balancing the accounts to appropriate ledgers. This is done on a daily and monthly basis.</li><li>
Reviews and properly codes for posting and reporting all SP charges.</li><li>
Provides assistance in the closing of books at month end.</li><li>
Prepare any daily weekly or monthly reports as may be requested by management from time to time.</li><li>
Perform any other duties assigned by the Senior Accountant, Chief Accountant and or Director of Finance.</li><li>
Must possess basic computational ability.</li><li>
Thorough knowledge of computer processing system and ability to manually perform these operations if necessary.</li><li>
Ability to prepare and analyse data figures and transcriptions prepared on and generated by computer.</li><li>
Knowledge of computer accounting programs math skills as well as budgetary analysis capabilities required.</li><li>
Control on rebates and refunds on credit card.</li><li>
Ensure that commission is processed timely for all T/A.</li></ul> 

Qualifications 
<ul><li>
Bachelor in Finance or degree in vocational hospitality.</li><li>
3 &ndash; 5 years' experience in 4&ndash;5-star hotel.</li></ul></div>

Income Auditor

<div>Company Description 
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor&rsquo;s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow&rsquo;s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS<ul><li>
Competitive Salary</li><li>
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>
Vacation tickets /benefits provided by the hotel</li><li>
Medical Insurance Provided</li></ul> 

Job Description 
<ul><li>
Read daily events, to acknowledge any VIP&rsquo;s arrivals.</li><li>
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>
Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>
Carry trays, bus and reset tables with linen, china, glass and silver</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>
Maintain a clean, neat and orderly restaurant throughout service</li><li>
Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>
Ensure that work station is stocked with appropriate condiments at all times</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Conscientious handling and maintenance of operating equipment</li><li>
Learn and adhere to safety, sanitation and hygiene policies</li><li>
Maintain good working relationships with colleagues, and all other departments</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li><li>
Perform opening/closing side duties as assigned and set all tables according to standards</li><li>
Report to manager any kinds of deviation from set standard and procedures</li><li>
Ensure that all service and storage areas are kept safe and clean</li><li>
Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>
Carry out light cleaning and maintenance of the outlet</li><li>
Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed</li></ul> 

Qualifications 
<ul><li>
Secondary education</li></ul>
EXPERIENCE<ul><li>
Minimum 1-year food and beverage serving experience</li><li>
Previous public contact and/or cashiering experience</li><li>
Additional foreign language is an asset (Russian)</li></ul></div>

Waiter/Waitress

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
MAIN DUTIES AND RESPONSIBILITIES:
1.1.1 Receive each guest call in a professional and friendly manner. 
1.1.2 Maintain effective communication with all related department to ensure smooth service delivery. 
1.1.3 Handle every query in a polite and courteous manner and exceed guest expectations. 
1.1.4 Ensure guests are greeted by name upon calling as per Rixos Standards. 
1.1.5 Maintain an up to date knowledge of the hotel and local services. 
1.1.6 Maintain an awareness of guest profile through the fidelio guest profile system. 
1.1.7 Complete management's long distance call vouchers and record them on the traffic sheet. 
1.1.8 Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard. 
1.1.9 Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls 
1.1.10 Take messages for guests and management as per the required standard 
1.1.11 Ensure all external and internal calls are answered as laid out in the procedure and ensure efficient connection with the correct person. 
1.1.12 Be aware at all times of the whereabouts of the managers and where to contact them. 
1.1.13 Monitor the logs of long distance calls, faxes and messages. 
1.1.14 Co-ordinate communication within the hotel in the event of an emergency. 
1.1.15 Be fully aware of the Rixelence for the day 
1.1.16 Proper grooming at all times 
1.1.17 Attend training classes as per schedule 
1.1.18 Show fullest cooperation and respect within the team and other departments 
1.1.19 Is aware of the daily activities and has product knowledge of all the hotel facilities 
Qualifications<ul><li> 
High School Diploma or Equivalent:<ul><li>
A high school diploma or its equivalent is usually the minimum educational requirement.</li></ul></li><li>
Post-Secondary Education:<ul><li>
While not always mandatory, having some post-secondary education in a relevant field such as hospitality management, communications, or information technology can be advantageous.</li></ul></li><li>
Hospitality Management Courses:<ul><li>
Taking courses in hospitality management can provide a solid understanding of the hotel industry, customer service, and communication skills.</li></ul></li><li>
Communication Skills:<ul><li>
Strong communication skills are essential for a Telecommunications Agent. This includes verbal communication as well as written communication for handling emails, messages, and other forms of communication.</li></ul></li><li>
Customer Service Training:<ul><li>
Training or courses in customer service can be beneficial, as Telecommunications Agents often interact with guests and must provide excellent service.</li></ul></li><li>
Computer Skills:<ul><li>
Proficiency in using hotel management software, reservation systems, and other relevant computer applications is often required.</li></ul></li><li>
Telephone Etiquette:<ul><li>
Knowledge of proper telephone etiquette and the ability to handle a high volume of calls efficiently and professionally.</li></ul></li><li>
Problem-Solving Skills:<ul><li>
The ability to quickly and effectively address guest concerns or technical issues related to telecommunications.</li></ul></li><li>
Multilingual Skills:<ul><li>
Depending on the hotel's location and clientele, being multilingual can be a significant asset in communicating with a diverse range of guests.</li></ul></li><li>
Technical Knowledge:<ul><li>
Basic technical knowledge related to telecommunications equipment and systems used in the hotel.</li></ul></li></ul> 

Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Telecommunication Agent

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</li><li>
Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li>
Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.</li><li>
Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li>
Make &ldquo;Guest Contacts&rdquo; during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>
Write down any comments, requests, suggestions and complaints received from guests during the day into the &ldquo;Through Our Guests&rsquo; Eyes&rdquo; report together with their answers and actions.</li><li>
Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li>
Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li>
Work in coordination with all departments and ensure the flow of necessary information.</li><li>
Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li>
Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li>
Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li>
Walk agency representatives and potential guests around the facility.</li><li>
Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li>
Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li>
Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</li><li>
Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li>
Support hotel sales. Is authorised to sell charged services.</li><li>
Take part in the Emergency Response Teams.</li><li>
Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li>
Respond to guest inquiry forms and all written suggestions, complaints etc.</li><li>
Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</li><li>
Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li>
Take part in training programmes and departmental internal communication meetings.</li><li>
Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li>
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>
To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>
Carry out all responsibilities related to the quality management and food safety Systems implemented at the facilities.</li><li>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul> 

Qualifications 
<ul><li>
Education: At least a high school or vocational diploma.</li><li>
Experience: At least 2 years of experience in the industry.</li><li>
Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>
Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>
Computer Literacy: MS Office applications, Front Office programes (Fidelio, Opera etc.).</li><li>
Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Telecommunications Agent

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.</li><li>
Ensure water temperature, and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.</li><li>
Ensure clean wares are stored in appropriate areas.</li><li>
Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.</li><li>
Work with employees working on all shifts in order to distribute duties.</li><li>
Actively take part in all operations and ensure that operations are carried out seamlessly.</li></ul> 

Qualifications 
<ul><li>
Education: At least a primary school diploma.</li><li>
Experience: At least 3 years of related work experience or 1 year of work experience in a lower position and experience with applying the main principles and/or different methods.</li><li>
Foreign Language: Not required.</li><li>
Courses and Training: Prior attendance in trainings in the related field.</li><li>
Computer Literacy: Not required</li><li>
Skills: Expected to possess advanced level of knowledge of standard work routines and general kitchen rules. Expected to perform simple, specific and standard tasks that are generally repetitive.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Steward

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Spa Therapist
This position is responsible for delivering a range of high-quality spa treatments to guests, ensuring their comfort, relaxation, and satisfaction. This role involves providing personalized services, maintaining treatment standards, and contributing to the overall luxury spa experience.<ul><li>
Perform various spa treatments, including massages, facials, body scrubs, and wraps.</li><li>
Assess guest needs and recommend appropriate treatments.</li><li>
Ensure treatment rooms are prepared, clean, and stocked with necessary supplies.</li><li>
Maintain up-to-date knowledge of spa products, services, and trends.</li><li>
Provide excellent customer service, ensuring guests feel relaxed and pampered.</li><li>
Adhere to all health, safety, and hygiene standards.</li><li>
Promote spa services and products to enhance guest experience and sales.</li><li>
Maintain guest confidentiality and privacy at all times.</li></ul> 

Qualifications 
<ul><li>
Diploma or certification in Massage Therapy, Aesthetics, or a related field.</li><li>
Certification in specialized treatments such as aromatherapy, reflexology, hydrotherapy, or Turkish spa specialties.</li><li>
Minimum of 2 years of experience as a spa therapist in a luxury spa or hotel.</li><li>
Proficiency in various massage techniques and spa treatments.</li><li>
Strong interpersonal and communication skills.</li><li>
Ability to work flexible hours, including weekends and holidays.</li></ul> 

Additional Information</div>

Spa Therapist

Join Rixos and explore 73   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.