Qureos Mentor

Rixos Hotels

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 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
 
 
 
 Job Description
 
 
 
 
 Spa Attendant
 
 
 
 This position is responsible for maintaining the cleanliness and organization of the spa facilities, assisting guests with their needs, and ensuring a relaxing and luxurious spa experience. This role plays a key part in upholding the spa&rsquo;s high standards of hygiene and service.
 
 
 
 What you will be doing:
 
 
 
 <ul>
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 Ensure the spa facilities, including treatment rooms, lounges, and changing areas, are clean, well-maintained, and fully stocked.
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 Greet and assist guests, providing towels, robes, and other amenities as needed.
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 Prepare treatment rooms before and after each service.
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 Replenish supplies such as towels, linens, and toiletries.
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 Maintain the spa&rsquo;s ambiance by monitoring lighting, music, and overall presentation.
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 Assist therapists and other spa team as required.
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 Handle guest requests and ensure prompt service.
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 Follow all health, safety, and hygiene protocols.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
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 Previous experience as a spa attendant or in a similar hospitality role is preferred.
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 Strong attention to detail and cleanliness.
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 Excellent customer service and communication skills.
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 Ability to work flexible hours, including weekends and holidays.
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 Basic knowledge of spa services and facilities.
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 </ul>
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Spa Attendant

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 Company Description
 
 
 
 With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.
 
 
 A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.
 
 
 Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.
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 Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.
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 Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.
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 Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.
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 Make &ldquo;Guest Contacts&rdquo; during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.
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 Write down any comments, requests, suggestions and complaints received from guests during the day into the &ldquo;Through Our Guests&rsquo; Eyes&rdquo; report together with their answers and actions.
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 Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.
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 Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.
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 Work in coordination with all departments and ensure the flow of necessary information.
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 Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.
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 Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.
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 Follow the VIP procedures and greet VIP guests and bid them farewell.
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 Walk agency representatives and potential guests around the facility.
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 Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.
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 Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.
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 Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.
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 Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.
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 Support hotel sales. Is authorised to sell charged services.
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 Take part in the Emergency Response Teams.
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 Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.
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 Respond to guest inquiry forms and all written suggestions, complaints etc
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 Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.
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 Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.
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 Take part in training programmes and departmental internal communication meetings.
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 Due to being in direct contact with guests, must always look clean, neat and fresh.
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 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
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 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
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 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.
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 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
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 Carry out all other duties assigned by managers and hotel management not specified in the job description.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: At least a high school diploma.
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 Experience: At least 2 years of experience in the industry.
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 Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.
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 Courses and Training: Prior attendance in seminars and trainings related to the job.
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 Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).
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 Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.
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 </ul>
</div>

Guest Relations Agent

<div>
 
 Company Description
 
 
 
 Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 You will be responsible to provide an excellent and consistent level of service to your customers along with efficient running of the department in line with Rixos&rsquo;s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
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 As a graphic designer you will also be responsible to assist the PR Manager and / or the Marketing Manager to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel&rsquo;s positive exposure in local, national and international markets.
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 You must be a strong, conceptual thinker who possesses a wide range of design capabilities including a solid background in print, packaging, branding, typography and digital design and art directing photo shoots. Preferably both studio and location photography.
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 Expertise in Creative suite software and industry standard programmes such as InDesign, Photoshop, Illustrator for use in print and digital mediums
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 Performs all duties &amp; responsibilities in a timely &amp; efficient manner in accordance with established hotel policies to achieve position objectives.
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 Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
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 Attends departmental &amp; communication meeting as requested by Director of Sales.
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 Attends major events in hotel &amp; city as requested by Department Head.
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 Ensures that Rixos Hotels Marketing and Sales Policies and Standard Operational Procedures are adhered to at all times.
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 To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
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 To generally promote and ensure good inter-departmental relations.
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 To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
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 To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
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 To adhere to Company and Hotel rules and regulations at all times.
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 Maintains professional business confidentiality.
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 Good knowledge of Microsoft Office, Mac, Adobe. Uses technology available for reports, communication and client correspondences.
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 Flexible to adapt to sudden increase in working hours as per business needs
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 To report any equipment failures/problems to the Maintenance Department
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 To participate in any Training/Developments schemes as recommended by senior management
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 To assist the Marketing Manager in any task outlined/detailed by him/her.
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 To comply with any reasonable request made by management to the best of your ability.
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 To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Being part of a unique and exclusive Luxury Brand, it is a must that you have at least 2-3 years working experience within a design firm or other creative team environment.
 
 
 
 Additional Information
 
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Graphic Designer

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Design and execute recruiting strategies to attract, evaluate and hire qualified candidates, proactively identifying hiring needs in partnership with business leaders
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 Evaluate and refine sourcing and selection procedures; liaise with recruitment agencies to ensure competitive rates are negotiated
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 Prepare and maintain accurate recruitment documentation, including Authority to Recruit, job descriptions, and all associated paperwork
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 Keep abreast of industry trends and introduce innovative recruitment techniques to enhance candidate experience across job crafting, assessment, feedback, interviews, onboarding and alumni engagement
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 Promote diversity in the workplace and ensure recruiting strategies attract diverse candidates
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 Manage relationships with target schools and institutions; oversee campus recruiting, student marketing activities and recruitment events to establish strong employer brand presence
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 Maintain talent pipelines with potential candidates and past applicants; manage candidate management system to ensure timely responses and accurate records
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 Ensure all vacancies are filled in a timely manner in line with authorised headcount and budget; compile job advertisements with minimum one week internal circulation
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 Leverage latest recruiting technology, tools and software (e.g. LinkedIn, Application Tracking System) to achieve cost efficiency and deliver excellent candidate experience
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 Conduct workforce planning for future needs, taking into account trends, legislation and government support packages; ensure reference requests are obtained for all new starters within the probation period
 
 
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 </ul>
 
 Qualifications
 
 
 
 **Required Qualifications:**
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources Management or related field
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 Minimum 3 years of professional experience as a Recruitment or Talent Acquisition Manager in a large five-star hotel or resort environment
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 Proven experience working in the Middle East region
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 Comprehensive knowledge of Qatar labour law and hiring procedures specific to Qatar
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 Demonstrated proficiency with Applicant Tracking Systems (ATS) and LinkedIn Recruiter or similar recruitment technology platforms
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 Strong understanding of diversity and inclusion principles in recruitment and workforce planning
 
 
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 </ul>
 **Preferred Qualifications:**
 
 
 <ul>
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 Master's degree in Human Resources Management or Business Administration
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 Experience managing recruitment agencies and negotiating vendor contracts
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 Proven track record in campus recruitment and employer branding initiatives
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 Knowledge of workforce planning methodologies and labour market trends
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 Experience with recruitment metrics, analytics, and reporting
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 Certification in Human Resources (CIPD, SHRM, or equivalent recognised body)
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 Demonstrated ability to manage multiple recruitment projects simultaneously whilst meeting tight deadlines
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 Excellent written and verbal communication skills with the ability to engage diverse stakeholders
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 </ul>
</div>

Manager, Talent Acquisition

Join Rixos Hotels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rixos Hotels

About Company

Spa Attendant

Guest Relations Agent

Graphic Designer

Manager, Talent Acquisition