Qureos Mentor

Rizonet Consulting

<div><div>Position Summary
This full-time Application Engineer role focuses on delivering technical support and expertise to customers across multiple industries, with proven experience supporting polymer materials, compounding, and injection molding processes . Acting as a bridge between technical and commercial teams, this position ensures tailored solutions, high customer satisfaction, and support for business growth. The role reports directly to the CEO .
<h3 class="jobSectionHeader">Main Duties &amp; Responsibilities
</h3>Technical Support &amp; Troubleshooting
<ul><li>Address customer inquiries on material options, processing methods, tooling, and application needs 
 
 
</li><li>Provide hands-on assistance to resolve processing or quality challenges 
 
 
</li><li>Offer technical expertise during the resolution of customer complaints 
 
 
</li></ul>Project &amp; Application Development
<ul><li>Partner with Account Managers to provide technical input for customer projects 
 
 
</li><li>Participate in customer trials and sampling activities, ensuring accurate documentation and timely follow-up 
 
 
</li><li>Collaborate with internal R&amp;D and production teams to support new product or application initiatives 
 
 
</li></ul>Training &amp; Documentation
<ul><li>Deliver technical training sessions for customers, internal staff and global partners 
 
 
</li><li>Develop and update technical documentation, guidelines and application resources 
 
 
</li></ul>Market &amp; Customer Support
<ul><li>Monitor and share insights on technical trends, customer requirements, and competitor activity 
 
 
</li><li>Support CRM initiatives by logging activities and identifying opportunities 
 
 
</li><li>Build and maintain strong relationships by providing reliable, solutions-oriented technical support 
 
 
</li><li>Contribute to the acquisition of new customers through technical expertise in projects or specialized applications 
 
 
</li></ul><h3 class="jobSectionHeader">Key Skills
</h3><ul><li>Strong knowledge of polymer materials, compounding, and injection molding processes . 
 
 
</li><li>Excellent problem-solving, analytical, and communication skills. 
 
 
</li><li>Ability to work independently and in cross-functional teams to deliver results. 
 
 
</li></ul><h3 class="jobSectionHeader">Education &amp; Requirements
</h3><ul><li>Bachelor&rsquo;s degree in Engineering, Polymer Science, Materials Science, or related technical field (preferred). 
 
 
</li><li>3 - 5 years of experience in application engineering, plastics processing, or technical customer support with polymer materials, compounding, and injection molding processes 
 
 
</li><li>Proficiency with Microsoft Office and CRM tools . 
 
 
</li><li>Willingness to travel for customer visits, training, and project support . 
 
 
</li><li>Bilingual skills in English and German or Spanish are a plus. 
 
 
</li></ul><h3 class="jobSectionHeader">Location
</h3>This role is based in the Houston Area (The Woodlands) with regional travel required to support customers, trials, and training activities.
<h3 class="jobSectionHeader">Compensation
</h3><ul><li>Competitive base salary commensurate with experience. 
 
 
</li><li>Performance-based bonus opportunities. 
 
 
</li><li>Comprehensive benefits package, including medical, dental, and vision coverage , 401(k) with employer contribution , and paid vacation and sick leave .</li></ul></div></div>

Application Engineer – Polymer Compounding & Injection Molding

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Rizonet Consulting

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Application Engineer – Polymer Compounding & Injection Molding