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RNR TIRE EXPRESS

Accounts and Recovery Associate at RNR Tire ExpressMake a Difference While Earning $16.00-$18.50/hr + Bonuses (Up to $55,000 Annually!)Our MissionAt RNR Tire Express, we believe everyone deserves safe, reliable transportation regardless of their financial situation. We provide quality tires to underserved communities for as little as $20/week with no credit required. Our payment plans make safety accessible, and when customers fall behind, we don't give up on them &ndash; we help them get back on track.Who We're Looking ForWe need compassionate problem-solvers who understand that life happens. You'll thrive here if you:- Have genuine empathy for customers facing financial challenges - Can balance relationship building with achieving business results - Are motivated by both helping others and earning incentives (our top performers earn $40,000-$55,000 annually) - Remain calm and professional in challenging situations - Believe everyone deserves to be treated with dignity, especially during difficult timesWhat You'll DoAs an Accounts and Recovery Associate, you'll: - Reach out to customers with late payments to understand their situation and develop solutions - Help customers stay in their payment plans when possible, preserving their access to safe transportation - 60-75% of the role involves working in the field to recover merchandise, always treating customers with respect - Use strong communication and de-escalation skills to navigate sensitive conversations - Complete a minimum of 25 calls per hour while maintaining quality interactions - Maintain detailed records and utilize our tracking systems - Schedule voluntary turn-ins and handle field collections when neededWhy Our Top Performers Love Working Here- Purpose + Compensation: Support families while earning competitive pay with bonuses that can bring your annual earnings to $40,000-$55,000 - Weekly Paychecks: Get paid every Friday including your bonuses - Work-Life Balance: Two days off every week, including every Sunday, and most days you&rsquo;ll be clocked out by 6:05pm - Career Growth: We promote from within &ndash; your success creates future opportunities - Comprehensive Benefits: Medical (three plan options), dental, vision, life insurance, 401(k) with company match, and paid vacationAbout RNR Tire ExpressWhat began as a family business in Tampa, Florida has grown to over 200 locations across 26 states. Despite our growth, we remain true to our core value: FAMILY. We believe in &quot;SERVING our customers, not just providing customer service,&quot; especially during challenging financial times when they need understanding and options.Qualifications- Strong communication and problem-solving skills- Ability to handle difficult conversations with empathy and professionalism - Experience in collections, customer service, or account management preferred - Valid driver's license and clean driving record for field work - Basic computer skills for utilizing tracking and reporting systems - Bilingual abilities valued but not requiredReady to Join Our Mission?If you're excited about helping customers overcome financial obstacles while maintaining access to safe transportation (and earning up to $55,000 annually doing so), we want to meet you!Job Type: Full-time (35-40 hours/week)Pay: $16.00-$18.50/hour plus performance bonusesLocation: In Store*RNR Tire Express is an equal opportunity employer committed to creating a diverse and inclusive workplace.*Job Type: Full-timePay: $16.00 - $18.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Accounts & Recovery Associate

Join RNR TIRE EXPRESS and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RNR TIRE EXPRESS

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Accounts & Recovery Associate