Urwah Admin

Rockwell Automation

<div>Rockwell Automation is a global technology leader focused on helping the world&rsquo;s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that&rsquo;s you we would love to have you join us!
Job Description
MANAGER GEBS BUSINESS OPERATIONS
Noida
Role Purpose:
The &quot;Team Lead Business Operations &quot;is part of GEBS Business Operations. We work closely with our valued stakeholders (customers, distributor partners and country teams) to drive process optimization and enhancement, and own &amp; manage stakeholder/customer experience on every interaction in a fast paced, structured GSC environment, and reduce transactional efforts via effective and efficient processes which help to expedite issue resolution.
You will be reporting to MANAGER GEBS BUSINESS OPERATIONS.
Key Responsibilities:
<ul><li>Responsible for leading a team of GEBS Operations Logistics organization employees to ensure and effective completion of work
</li><li>Reduces customer efforts and enhances productivity via process improvements
</li><li>Drive process efficiency various CI &amp; Lean Methodologies
</li><li>Enable the ecosystem for potential automation
</li><li>Collaboration within department, maintaining a consistent information sharing process
</li><li>Collaboration with other departments to resolve complicated issues
</li><li>Providing timely feedback to the Team &amp; taking full responsibility including assessment, management and performance appraisals (PADR) of the team reporting to this position
</li><li>Taking the initiative to work with team to achieve business goals
</li><li>Enhances competency level in a planned manner
</li><li>Provide direction, assistance &amp; collaborates with Team Effectively
</li><li>Handles escalated customer issues and ensure resolution to these issues.
</li><li>Planning and executing in simple, effective ways to consistently achieve desired outcomes
</li><li>Takes responsibility for individual performance and aware of team performance goals
</li><li>Collaboration with other departments to resolve complicated issues
</li><li>Managing work flow and work schedules of the team
</li><li>Supportive of team decisions and is trusted by others
</li><li>Involved in various Projects and assisted Management in business operation
</li></ul>Skills, Knowledge, Experience and Education
<ul><li>Full-time Bachelor's Degree mandatory.
</li><li>Minimum 8 or more years of experience, working in a fast paced, high volume business environment
</li><li>Expertise with SAP &ndash; CRM, ERP, ECC
</li><li>Alternative Positioning and managing team
</li><li>Analytical and conceptual expertise
</li><li>MBA or similar professional qualification will be preferred
</li><li>Expertise in one or more of Rockwell Automation's business systems is required
</li><li>Working knowledge of web based tools is preferred
</li></ul>Information Processing Capability (Factors of Complexity)
<ul><li>Drives the development and enhancement of measurement methodologies
</li><li>Planning, documentation, analysis and business requirements management techniques
</li><li>Administrative and reporting abilities
</li><li>Determine and drive processes which are best fit for Automation
</li><li>Contribute to the company knowledge base and process improvements
</li><li>Understands how to communicate difficult/sensitive information.
</li><li>Quality, on time delivery of agreed deliverables
</li><li>Ownership, Issue diagnosis, Resolution &amp; Next issue avoidance
</li><li>Managing work flow and work schedules of the team and prioritizing tasks
</li><li>Collaboration with team members and stake holders
</li><li>Owns business and technical requirements
</li><li>Clarifying a shared desired future with others and inspiring them to achieve it
</li><li>Attain results by feedback, Coaching and direction to team members
</li><li>Quality checks and training plan creation for team
</li><li>Advocacy &amp; Alternate Positioning
</li><li>Build Organizational Talent
</li><li>Provide input and recommendations to the Department Head
</li><li>Willingness for business travel.
</li><li>Capability of handling dynamic volume on real time basis
</li><li>Responsible for enforcement of project deadlines and schedules
</li><li>Maintain and drive high team morale
</li><li>Takes input from supervisor and appropriately and accurately applies comments/feedback
</li><li>Flexibility for working in different time zones, work from home as per business requirement
</li><li>Other duties to be assigned by Immediate Manager
</li></ul>Key Performance Metrics
<ul><li>Continue globalization of Shared Services
</li><li>Ensure Process Transition is a low effort activity for our stake holders Process
</li><li>Ensuring Quality of transitioned/Sustaining existing processes
</li><li>Reduces customer efforts and enhances productivity via process improvements
</li><li>Identify and drives opportunities for Automation
</li><li>Improves process by partnering with in stakeholders/country teams
</li><li>Meet and drive respective operating/function KPIs
</li><li>Enhances competency level in a planned manner &ndash; Self Development
</li></ul>What We Offer:
Our benefits package includes &hellip;
<ul><li>The ability to collaborate with, learn from colleagues in a complex, global organization.
</li><li>We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
</li><li>Hybrid work-from-home and at a determined Rockwell Automation facility.
</li><li>Corporate Social Responsibility opportunities,
</li><li>Support from our 24/7 employee assistance program.
</li></ul>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Rockwell Automation&rsquo;s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.</div>

Team Lead Business Operations

<div>Rockwell Automation is a global technology leader focused on helping the world&rsquo;s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that&rsquo;s you we would love to have you join us!
Job Description
As a HR Generalist, you will be responsible for a variety of Human Resources tasks or programs, including advising people managers on the execution of performance management, coaching, corrective action issues, team building, employee development and compliance programs. You will provide primary operational (daily) support for our managers and employees. We ask that you have team participation and interface within all areas of Human Resources to provide support for managers and employees. The HRG will also help expand the HR presence throughout the organization and support culture shifts through targeted programs.
You will report to the Manager, Sr. HR Business Partner and have a hybrid schedule working in Dubai, United Arab Emirates.
UAE Nationals (Emiratis) are strongly encouraged to apply.
<h3 class="jobSectionHeader">Your Responsibilities:
</h3><ul><li>Partner with HRBPs, CoEs leaders at a local level to bring value and support to the business through execution of recruitment, performance management, coaching, corrective action issues, team building, employee development, compliance programs, execution of university relations programs/activities.
</li><li>Provide feedback to HRBPs, COEs and HR Services to assist those functions to deliver continuous improvement and consistency to all employees.
</li><li>Local deployment support of HR programs.
</li><li>Deliver HR training activities provided by the COEs or HR Services to managers and employees.
</li><li>Partner with HRBP and Legal on execution of employee investigations.
</li><li>Provide regional benefits support when needed.
</li><li>Require data for local activities when needed: tax audit, investigation, invoice data entry, legal review, EHS, compensation guidance, represent company in employee dispute.
</li><li>Manage, with input from hiring manager, all voluntary terminations, reductions in force. This includes planning, costing, and documenting all stages of the exit (with the support from HRBPs).
</li><li>Ensure, when site specific, all local policies and procedures are up to date along with any transition needed according to local legal requirements.
</li><li>Provide guidance to local managers on performance management to prevent employee disputes.
</li><li>Provide support for on-site audit/compliance reviews (regulatory/legal requirements). Comply with local laws related to ensuring a positive, non-discriminatory, and safe work environment, and local union or work council requirements. These changes may include reviewing policies, procedures, handbooks, and employment documents.
</li><li>Provide support for any company-wide changes or programs, such as employee development, restructuring, support HRBPs with organizational design and change management efforts.
</li><li>Provide local support for corporate programs, such as engagement and inclusion programs, global voices (employee survey) and action planning.
</li></ul><h3 class="jobSectionHeader">The Essentials - You Will Have:
</h3><ul><li>Bachelor's Degree within Human Resources, Business or similar.
</li><li>Minimum 5 years' human resources experience, including direct, hands-on experience managing employment issues.
</li><li>Solid knowledge of UAE labour legislation.
</li><li>Previous experience in a global matrixed organization within a technology environment.
</li><li>Very good command of English and Arabic.
</li></ul><h3 class="jobSectionHeader">The Preferred - You Might Also Have:
</h3><ul><li>Capability to assist colleagues to work through change and support change management processes.
</li><li>Capability to retain and convey in challenging circumstances.
</li><li>Apply process improvement to facilitate desired outcomes.
</li><li>Team orientation and ability to collaborate with other HR members.
</li><li>Preference will be given to qualified UAE Nationals (Emiratis), in line with local hiring guidelines.
</li></ul><h3 class="jobSectionHeader">What We Offer:
</h3>Our benefits package includes &hellip;
<ul><li>On-demand digital course library for professional development
</li><li>Comprehensive mindfulness programs with a premium membership to Calm
</li><li>Employee Assistance Program
</li><li>Personalized wellbeing programs through our OnTrack program
</li></ul>... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid
#LI-RG1
Rockwell Automation&rsquo;s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.</div>

Human Resources Generalist

<div>
 Rockwell Automation is a global technology leader focused on helping the world&rsquo;s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
 
 
 We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that&rsquo;s you we would love to have you join us!
 
 
 
 Job Description
 
 
 
 Data Scientist
 
 
 Pune
 
 
 
 Role Purpose
 
 
 
 The DA&amp;I Data Scientist is a multi-skilled engineer who helps to estimate work, accept stories into delivery increments and complete tasks to deliver the work. Develops advanced AI / ML models to support IoT Foundation infrastructure and Connected Enterprise projects.
 
 
 We are open to hire at Pune, Bangalore, Noida location
 
 
 You will report to ENGINEERING MANAGER IT.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Designs, codes and tests AI / ML and enterprise-wide applications
 </li>
 <li>
 Supports cross-functional development activity in various IoT and Connected Enterprise related projects, for internal and external customers
 </li>
 <li>
 Collaborates with Data Engineer to promote AI / ML to production release
 </li>
 <li>
 Supports Data Analytics and IoT foundation architecture design with AI/ML models and interfaces
 </li>
 <li>
 Assists in the support of a community of Citizen Data Scientists within our Business Units
 </li>
 <li>
 Leverages containerization models and writes high-quality code compliant with regulations
 </li>
 <li>
 Analyzes and improves the efficiency of various systems and services
 </li>
 <li>
 Creates and executes required test scenarios/plans to ensure complete testing
 
 
 </li>
 </ul>
 
 The Essentials - You Will Have
 
 
 
 <ul>
 <li>
 Bachelor's degree in data analytics, software engineering, management information systems, or related field
 </li>
 <li>
 Advanced degree in Data Science, AI/ML or related discipline required (optional or a "plus" if attained with undergraduate)
 </li>
 <li>
 Strong understanding and experience in descriptive through prescriptive level analytics
 </li>
 <li>
 Experience with Agile development methodologies
 </li>
 <li>
 Experience with systems development lifecycle and system/process documentation
 </li>
 <li>
 Experience with server-side architectures
 </li>
 <li>
 Experience with ML Libraries, R, Python, Scala, or related programming languages
 </li>
 <li>
 5+ years of experience implementing data science models in production
 </li>
 <li>
 Familiarity with Edge and Container compute concepts
 </li>
 <li>
 Effectively manage multiple projects simultaneously
 </li>
 <li>
 Excellent understanding of business complexity and project interdependencies
 
 
 </li>
 </ul>
 
 The Preferred - You Might Also Have
 
 
 
 <ul>
 <li>
 To and assist colleagues to work through change and support change management processes
 </li>
 <li>
 Strong team orientation and ability to collaborate with the business and IT organizations
 </li>
 <li>
 Retain and convey a positive attitude in challenging circumstances
 </li>
 <li>
 Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback
 </li>
 <li>
 And obtains results through others within Rockwell in a respectful way
 
 
 </li>
 </ul>
 
 IPC - Information Processing Capability
 
 
 
 <ul>
 <li>
 Work on issues of moderate scope where analysis of situations or data requires a review of relevant factors
 </li>
 <li>
 Exercise judgment within defined procedures and practices to determine appropriate action
 </li>
 <li>
 Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints
 </li>
 <li>
 Leverage business insights in proposing solutions and facilitating change
 </li>
 <li>
 Manage competing demands, accept criticism and constructive feedback, while being extremely
 </li>
 <li>
 Strong analytical skills; ability to distill information from disparate data sources and the capability to tell the "story" behind it, as well as recommendations for next steps
 
 
 </li>
 </ul>
 
 Accepts Role Requirements
 
 
 
 <ul>
 <li>
 Unwavering commitment to, and the ability to model the standards of behavior set out in our Code of Conduct
 </li>
 <li>
 Enthusiasm for relationship building and partnership across the organization at all levels
 </li>
 <li>
 Values working in a team-oriented culture and building consensus with stakeholders before making key decisions
 </li>
 <li>
 Actively pursues personal continuous learning, development of skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Our benefits package includes &hellip;
 
 
 <ul>
 <li>
 Comprehensive mindfulness programs with a premium membership to Calm
 </li>
 <li>
 Volunteer Paid Time off available after 6 months of employment for eligible employees
 </li>
 <li>
 Company volunteer and donation matching program &ndash; Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Personalized wellbeing programs through our OnTrack program
 </li>
 <li>
 On-demand digital course library for professional development
 </li>
 <li>
 and other local benefits!
 
 
 </li>
 </ul>
 
 At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
 
 
 
 Rockwell Automation&rsquo;s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
 
 
</div>

Data Scientist

<div>Rockwell Automation is a global technology leader focused on helping the world&rsquo;s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that&rsquo;s you we would love to have you join us!
Job Description
Position Summary:
As a Customer Care Advocate, you are passionate about customer service and resolving issues to deliver a great customer experience every time! You will manage the facilitation of Warranty Claims, Order logging, Order processing, Reverse Logistics, and Invoice correction, allowing Rockwell Automation to meet the urgent demands of our global customers. Additionally, you will be focused on identifying process improvement opportunities and helping bring those opportunities to implementation.
Integrated Focus:
You will also support pre-sales and post-sales customer service functions by assisting customers, company sales, and service representatives with questions on equipment returns, repairs, replacements, sales orders, and delivery schedules. This includes scheduling field service repair calls, handling requests for additional company materials, maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems.
You will report to the Team Leader Customer Care and have a hybrid schedule working in Noida.
Your Responsibilities:
<ul><li>Resolve customer issues with a positive, solution-oriented approach, prioritizing customer needs.
</li><li>Demonstrate prior experience in Order Management, Fulfillment, and Post-Sales operations.
</li><li>Identify customer requirements and respond with urgency and empathy.
</li><li>Apply experience assessing the severity of customer issues to resolve unexpected scenarios raised by customers.
</li><li>Demonstrate a process improvement mindset by identifying inefficiencies and contributing to enhancements in workflows and service delivery.
</li><li>Collaborate with our teams to explore and implement alternative solutions that exceed customer expectations.
</li><li>Contribute to root cause analysis for deviations reported by customers or distributors related to software orders.
</li><li>Be a subject matter expert on business systems supporting software subscription order processing.
</li><li>Analyse data to identify trends and escalate issues to appropriate channels for resolution.
</li><li>Partner with Specialists and Business Process Owners to define and promote best practices.
</li><li>Coordinate with multiple teams (Sales, Finance, Logistics) to ensure seamless service delivery for Orders.
</li><li>Maintain confidentiality of sensitive technical, financial, and commercial information.
</li><li>Apply job-specific skills and follow company policies to complete assigned tasks.
</li><li>Extract and publish reports following established schedules and requirements.
</li><li>Use official tools such as SAP CRM, ECC, Oracle, and Outlook for regular communication with peers, customers, and teams.
</li><li>Exhibit proficiency in MS Office applications.
</li><li>Document processes and workflows to support operational efficiency and knowledge sharing.
</li></ul>The Essentials - You Will Have:
<ul><li>Bachelor's degree in Science, Commerce, Business Administration, or equivalent.
</li><li>4&ndash;5 years of proven experience in business operations, with hands-on expertise in Order Management, Fulfilment, and Process improvement, Lean Six Sigma methodology.
</li><li>Ethical standards; thoughtful, optimistic, and energised by challenges in a work environment.
</li><li>Assess the severity of support requests and escalate based on urgency.
</li><li>Can navigate multiple business systems to process requests within defined service level agreements.
</li><li>Systematic thinker with experience assessing the severity of customer issues to resolve unexpected customer scenarios and document issues in detail.
</li></ul>The Preferred - You Might Also Have:
<ul><li>Continuous improvement mindset focused on operational efficiency and process enhancement.
</li><li>Experienced in creating detailed work instructions, process documentation, and workflows.
</li><li>Exposure to audits, service contracts, and global work styles, including remote engagement with customers and distributors.
</li><li>Proficient in MS Office, Oracle Cloud, and other enterprise tools such as SAP CRM &amp; ECC and Outlook.
</li><li>Quick to adapt and grow in fast-changing tech environments.
</li></ul>What We Offer:
<ul><li>Comprehensive mindfulness programmes with a premium membership to Calm.
</li><li>Volunteer Paid Time off available after 6 months of employment for eligible employees.
</li><li>Company volunteer and donation matching programme.
</li><li>Employee Assistance Program.
</li><li>Personalized wellbeing programs through our OnTrack program.
</li><li>On-demand digital course library for professional development.
</li><li>... and other local benefits.
</li></ul>At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid or #LI-AE1
Rockwell Automation&rsquo;s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.</div>

Customer Care Advocate

Join Rockwell Automation and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rockwell Automation

About Company

Team Lead Business Operations

Human Resources Generalist

Data Scientist

Data Scientist

Customer Care Advocate