Qureos Mentor

Rotana Hotel Management ...

You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
<ul>
<li>Understanding the job</li>
<li>Teamwork</li>
<li>Taking Responsibility</li>
<li>Recognising Differences</li>
<li>Adaptability</li>
<li>Customer Focus</li>
</ul>

Lifeguard

As a Bell Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as
<ul>
<li>Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure</li>
<li>Maintain effective communication with all related departments to ensure smooth service delivery</li>
<li>Maintain an up to date knowledge of the hotel and local services</li>
<li>Maintain awareness of guest profile through Opera guest profile system</li>
<li>Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out</li>
<li>Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner</li>
<li>Deliver morning newspapers to rooms</li>
<li>Deliver guest messages and other deliveries immediately without delay in a professional manner</li>
<li>Ensure concierge desk and store room is clean tidy and well organized</li>
</ul>

Bell Attendant

As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as
<ul>
<li>Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure</li>
<li>Maintain effective communication with all related departments to ensure smooth service delivery</li>
<li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li>
<li>Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services</li>
<li>Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner</li>
<li>Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries</li>
<li>Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy</li>
<li>Ensure all guest registrations are completed and correspond with Opera PMS guest information</li>
</ul>
Skills
Education, Qualifications &amp; Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge &amp; Competencies
The ideal candidate will be customer driven and an extremely proactive and switched on personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies
<ul>
<li>Understanding Hotel Operations</li>
<li>Effective Communication</li>
<li>Planning for Business</li>
<li>Supervising People</li>
<li>Understanding Differences</li>
<li>Supervising Operations</li>
<li>Teamwork</li>
<li>Adaptability</li>
<li>Customer Focus</li>
<li>Drive for Results</li>
</ul>

Team Leader - Front Desk

Job DescriptionWe are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as- Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc. Maintain preventively all air-conditioning and refrigeration systems within the hotel Check on performance of refrigeration systems and components Verify all door closing systems on walk in coolers / freezer (door gaskets / latches) Check and maintain all defrosting systems and automation of ice makers Work on maintenance requests from all departments Ensure routine cleaning of fan coil units and air-handling unit filters Check on performance of air-conditioning and chill water systems Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up Strict control on venting of CFC s to atmosphere Overhauling of air-condition / refrigeration equipment and systems Check all refrigeration and oil levels and control of major repairs Cooperate and inform Engineering Storekeeper on purchase of parts Carry out all works as per the country technical regulations and safety standardsSkillsEducation, Qualifications &amp; ExperiencesYou should have ideally a diploma in maintenance of refrigeration systems or in building services engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.Knowledge &amp; CompetenciesThe ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-Understanding the JobRecognising DifferencesCustomer FocusTeam WorkAdaptabilityTaking Responsability

A/C Technician

Join Rotana Hotel Management ... and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Hotel Management ...

ABOUT_COMPANY

Lifeguard

Bell Attendant

Team Leader - Front Desk

A/C Technician