Qureos Mentor

Rotana Hotels

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 Job Description
 
 
 
 We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
 
 
 As a Pressing Attendant you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as-
 
 
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 Follow the policies and procedures of hotel and laundry department
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 Work with conciseness in order to give the best results and good quality of work and keep regularly looking for other, more advanced pressing techniques
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 Use proper care of pressing machines being used
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 Responsible for proper operation, cleaning and maintenance of pressing machines
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 Separate garments for appropriate pressing
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 Handle all garments with care
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 Know all pressing instructions and attend trainings and meetings within the department to be able to multitask
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 Responsible when assigned to perform any other duties as designated by Superiors
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training within the laundry operation and previous experiences as a Pressing Attendant in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven individual with an approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
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Pressing Attendant

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Human Resources Officer you are responsible for assisting the Director of Human Resources / Human Resources Manager in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as-
 
 
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 Assist in the recruitment process and hiring of all front line employees
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 Coordinate and encourage sports and social activities on a regular basis
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 Participate in the preparation of Human Resources budget
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 Maintain an up to date database for resume&rsquo;s for future facilitation of recruitment needs
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 Conduct induction / orientation program for all newly joined employees as per the hotel standards
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 Receive employee complaints, suggestions and queries and make sure they have been handled properly
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 Maintain an up to date computerized database of all employees
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 Assist the Director of Human Resources / Human Resources Manager in the preparation of periodic reports as required
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 Coordinate with all departments with regard to Human Resources related activities
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 Assist the LIFE Committee in planning, organizing and implementing employee sports, social and welfare activities
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 Maintain files and other information under strict confidentiality
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a university degree in a related discipline with preferable experiences within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with employees effectively. You portray a fair leadership style and be easily approachable for employees on all levels, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Human Resources Officer - Saudi Talent

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as-
 
 
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 Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.
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 Maintain preventively all air-conditioning and refrigeration systems within the hotel
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 Check on performance of refrigeration systems and components
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 Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)
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 Check and maintain all defrosting systems and automation of ice makers
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 Work on maintenance requests from all departments
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 Ensure routine cleaning of fan coil units and air-handling unit filters
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 Check on performance of air-conditioning and chill water systems
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 Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up
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 Strict control on venting of CFC&rsquo;s to atmosphere
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 Overhauling of air-condition / refrigeration equipment and systems
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 Check all refrigeration and oil levels and control of major repairs
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 Cooperate and inform Engineering Storekeeper on purchase of parts
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 Carry out all works as per the country technical regulations and safety standards
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have ideally a diploma in maintenance of refrigeration systems or in building services engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Understanding the Job
 
 
 Recognising Differences
 
 
 Customer Focus
 
 
 Team Work
 
 
 Adaptability
 
 
 Taking Responsability
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A/C Technician

We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As Ken Fix It you are responsible for the general maintenance work on a daily basis and your role will include key responsibilities such as: Responsibilities <ul> <li>Repair or replace all types of tiles, floor and wall as and when required</li> <li>Carry out general repairs to block work walls</li> <li>Carry out plaster repair works to walls</li> <li>Repair and fix damaged shelving and furniture when necessary</li> <li>Carry out general painting works as required</li> <li>Carry out general plumbing, repairs and silicon sealant replacement, etc.</li> <li>Repair and replace broken windows, doors and locks</li> <li>Adhere to Rotana policies and procedures</li> <li>Report any severe damages to the attention of your Superiors</li> </ul>

Ken Fix It

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Receiving Supervisor you are responsible to handle purchase orders and ensure that items, arriving without authorization, are not received and your role will include key responsibilities such as-
 
 
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 Oversee the handling of purchase orders to ensure that copies of all approved and currently valid purchase orders e.g. purchase requests, market list and standard supply contracts are at hand and files are maintained accordingly
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 Coordinate and ensure that all items are physically received, inspected and weighed as necessary and in case of technical items, equipment, furniture and certain food items, the concerned department is consulted to confirm the quality, specifications and materials are inspected, as well as measurements are made thoroughly
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 Coordinate and transfer items after inspection to the department concerned either through the help of the supplier or concerned department by collecting from the receiving bay
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 Ensure that suppliers&rsquo; invoices are acknowledged by adding the receiving stamp on the original and the suppliers&rsquo; copy, once checking is completed
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 Ensure that the invoice is dated and reference number of the authorization is quoted.
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a degree / diploma in hotel management or accounting and have previous minor supervisory experiences within a hotel environment. Good English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be responsible, dedicated and a self motivator along with a positive attitude. You are a strong team leader, enthusiastic and flexible, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Teamwork
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Effective Communication
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Driving for Results
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Receiving Supervisor - Saudi Talent

Join Rotana Hotels and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.