Qureos Mentor

Rotana Hotels

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Food &amp; Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.
 
 
 As a Colleague Outlet Attendant you are responsible to ensure and maintain a proper and hygienic Cafeteria for all associates and your role will include key responsibilities such as-
 
 
 <ul>
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 Receive work assignment and supplies and check all tables and back of house areas
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 Wash sink, ban marry, tiles, kitchen equipment, furniture and floor in the Cafeteria and replenish supplies
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 Clean and keep the buffet area and service areas neat and tidy at all times
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 Report any maintenance work required immediately
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 Report damaged or missing items immediately
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 Turn in all &lsquo;Lost and Found&rsquo; articles to the Housekeeping Department before leaving off duty
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 Greet colleagues in courteous and polite manner at all times
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 Clean all service areas and ensure no loss or breakage while cleaning
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and other language skills are of an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standards of social skills, enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Colleague Outlet Attendant

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
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 Greet and seat customers and serve them in a professional, discreet and personalized way
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 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
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 Consistently monitor quality of food &amp; beverage being served
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 Practice good customer relations and attend to customer complaints / queries satisfactorily
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 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
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 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
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 Ensure minimum wastage, breakage and spoilage
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 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
</div>

Waiter / Waitress

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
 
 
 As a Laundry Order Taker you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Receive messages with regard to laundry pick up, deliveries, charges and special requirements from hotel guests
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 Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
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 Ensure that guest services are met on time and that urgent requirements are done promptly
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 Record all calls, room number, time of call and the name of the valet, who attended the call, in the logbook
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 Receive outside guest and employee garments and pass them on for processing
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 Inspect and sort cleaned items according to set procedures and make them ready for delivery or pick up after verifying they have been properly processed
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 Mend all guest garments and ensure that all broken / missing buttons are replaced
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 Record the laundry charges on the list and post the amount to guest account by using the micros machine
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 Report any loss or damage of fixtures and equipment to the Laundry Manager
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 Assist and replace the marker and assist supervisor with all paper work in the office
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 Ensure the laundry is kept clean, neat and tidy
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 Ensure that laundry employees are knowledgeable about hotel services and facilities
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training within the laundry operation and previous experience in a similar position. Good command of written and verbal English communication skills are essentials. Computer knowledge or knowledge on micros system is a definite plus.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Laundry Order Taker - Saudi Talent

Join Rotana Hotels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Hotels

About Company

Colleague Outlet Attendant

Waiter / Waitress

Laundry Order Taker - Saudi Talent

Waiter / Waitress