Qureos Mentor

Rotana Hotels

We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As Ken Fix It you are responsible for the general maintenance work on a daily basis and your role will include key responsibilities such as: Responsibilities <ul> <li>Repair or replace all types of tiles, floor and wall as and when required</li> <li>Carry out general repairs to block work walls</li> <li>Carry out plaster repair works to walls</li> <li>Repair and fix damaged shelving and furniture when necessary</li> <li>Carry out general painting works as required</li> <li>Carry out general plumbing, repairs and silicon sealant replacement, etc.</li> <li>Repair and replace broken windows, doors and locks</li> <li>Adhere to Rotana policies and procedures</li> <li>Report any severe damages to the attention of your Superiors</li> </ul>

Ken Fix It

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-
 
 
 <ul>
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 Pick up passport copies at the designated area
 </li>
 <li>
 File all passport copies per day and hand it over to the concierge
 </li>
 <li>
 Work with computer and scanner to send all the necessary information
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and services
 </li>
 <li>
 Prioritize and perform accordingly to ensure that data&rsquo;s are handled immediately with speed and efficiency
 </li>
 <li>
 Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
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Front Office Data Entry Clerk - Saudi Talent

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Join Rotana Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Hotels

ABOUT_COMPANY

Ken Fix It

Front Office Data Entry Clerk - Saudi Talent

Front Desk Agent - Arabic Speaker