Qureos Mentor

Rotana Hotels

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as-
 
 
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 Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
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 Clean rooms and bathrooms, performing any combination of the following duties
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 Keep fire exits and stair ways clear of any obstruction
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 Check and report any maintenance work required immediately
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 Pick up any litter from corridors and pathways
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 Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
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 Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
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 Replenish bathroom supplies and room supplies
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 Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
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 Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
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 Remove Room Service tray and trolley from guestroom and corridors
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 Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
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Housekeeping Attendant

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
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 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
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 Greet and seat customers and serve them in a professional, discreet and personalized way
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 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
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 Consistently monitor quality of food &amp; beverage being served
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 Practice good customer relations and attend to customer complaints / queries satisfactorily
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 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
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 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
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 Ensure minimum wastage, breakage and spoilage
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 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
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Waiter / Waitress

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Government Relations Officer you are responsible for processing and carrying out all transactions relating to visas, permits, licenses, registration, pertaining to employees, hotel vehicles and the hotel itself, liaising with various Government Departments and Agencies and your role will include key responsibilities such as-
 
 
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 Process all types of visas including employment visas, residence visas for employees as well as for entertainers
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 Process and renew of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
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 Process and renew of entertainers permits/N.O.C through Department of Tourism
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 Registration process and renew for all hotel vehicles
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 Obtain permits for special promotions such as raffles, publishing or advertisement displays as required
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 Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes
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 Submit relevant documents periodically to the immigration / labour office with regard to cancelled / absconding employees and delete from the hotel&rsquo;s sponsorship list
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 Complete departure and exit formalities for employees after cancellation of visas
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 Obtain quarterly sponsorship reports from the immigration / labour office and tally sponsorships and re-submit to immigration / labour office with relevant support documents
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma or degree in a related discipline with experiences in the same role. You must be fluent in written and spoken Arabic and English and a computer literate.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with officials effectively. You portray a fair leadership style and be easily approachable for all employees, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Government Relations Officer

Join Rotana Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Hotels

About Company

Housekeeping Attendant

Waiter / Waitress

Government Relations Officer