Qureos Mentor

Rotana Hotels & Resorts

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as-
 
 
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 Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager
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 Develop and maintain confidential departmental employee files, documents and databases
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 Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete
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 Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick leave accruals
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 Prepare and complete the monthly Human Resources report and other statistical reports as required by the Director of Human Resources / Human Resources Manager
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 Coordinate and conduct departmental training and conduct the Human Resources Orientation for new hires
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a university degree in a related discipline with preferable experience within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with employees effectively. You portray a fair leadership style and be easily approachable for employees at all levels, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Human Resources Coordinator

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Duty Engineer you are responsible for all the mechanical and technical maintenance and HVAC equipment within your property and your role will include key responsibilities such as-
 
 
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 Supervise and control the preventive maintenance schedule
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 Be responsible for the health safety of the property
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 Follow the preventive maintenance chart strictly and maintain records for future reference
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 Coordinate with other department&rsquo;s counterparts to ensure their satisfaction on quality and progress
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 Create departmental training programmes among engineering employees and create opportunities to multitask
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 Distribute the work to subordinates accordingly to their capabilities in order to get the best results to the specified standards
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a degree in mechanical engineering with previous experiences in a similar role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising Operations
 
 
 Supervising People
 
 
 Teamwork
 
 
 Understanding Differences
 
 
 Understanding Hotel Operations
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Duty Engineer

<div>
 
 Job Description
 
 
 
 We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.
 
 
 As an Director of Operations you are responsible to assist the General Manager, and within the Rotana Policies and Procedures, to assess, to evaluate and to meet the short and long-term needs of the hotel to ensure its success. Key responsibilities will include-
 
 
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 Oversee the entire operations of the hotel with particular focus on F&amp;B
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 Represent the hotel management when interacting with guests and individuals from outside the Hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community
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 Assist in the development and implementations of the Rooms Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on-going optimal Guest satisfaction, sales potential and profitability
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 Monitor all Quality Assurance Programmes, particularly related to Guest Satisfaction and Online Reputation Management
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 Resolve customer complaints as appropriate
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 Responsible for the training and development of the Rooms Division and F&amp;B colleagues
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 Manage the functions of all hotel personnel through supervision of hotel Department Heads
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 Assist in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programme as directed
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 Participate in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of Preventive Maintenance Programme and Planning and Management of FF&amp;E as directed by General Manager
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 Ensure Emergency Procedures are practiced and enforced to provide for the security and safety of guests and colleagues including Fire Tests and Evacuations
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 Monitor applicable laws and regulations, including Health &amp; Safety and ensure compliance
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 Establish and maintain effective internal communications and meetings structures to ensure optimum teamwork and productivity
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 Actively take an interest in other department functions, practices, and issues in order to support a guide for the benefit of the hotel
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 Establish and maintain effective employer relationships including open communications with all colleagues
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 Monitor purchasing practices to ensure compliance with Rotana Policy and Procedures
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 Comply with the hotel environmental, health and safety policies and procedures
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 Assist in selling the hotel through personal involvement with all potential markets as required
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 Ensure environmentally friendly practices are implemented, in accordance with the Rotana Environmental Manual/Local Applicable Laws and Regulations
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality management or a related field from an accredited college or university with preferable previous experiences in the same role or with fundamental hotel operation background within a similar market segments. You must be computer literate with effective and outstanding communication skills, both verbal and written.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a leader who is naturally hands on, with an on-site management style, good relationship building skills and the ability to prioritize and make effective decisions. Ideally you are a dynamic and entrepreneurial manager who invigorates and motivates the operation with confidence and style, while possessing following additional competencies-
 
 
 Understanding the Business
 
 
 Team Building
 
 
 Planning for Business
 
 
 Leading People
 
 
 Valuing Diversity
 
 
 Managing Operations
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Influencing Outcomes
 
 
 Drive for Results
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Director of Operations - F&B

Join Rotana Hotels & Resorts and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Hotels & Resorts

ABOUT_COMPANY

Human Resources Coordinator

Duty Engineer

Director of Operations - F&B