Qureos Mentor

Rotana Ras Al Khaimah - The Mangroves

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as-
 
 
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 Prepare and type sales team&rsquo;s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
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 Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
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 Maintain a prompt and accurate follow up and trace system for all correspondences
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 Handle all incoming calls and guest&rsquo;s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
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 Ensure that the sales month end report is accomplished and submitted on time
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 Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
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 Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
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 Ensure that all equipment is in proper working order and cultivate care for all equipment used
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Sales Coordinator

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as-
 
 
 <ul>
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 Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
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 Clean rooms and bathrooms, performing any combination of the following duties
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 Keep fire exits and stair ways clear of any obstruction
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 Check and report any maintenance work required immediately
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 Pick up any litter from corridors and pathways
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 Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
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 Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
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 Replenish bathroom supplies and room supplies
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 Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
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 Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
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 Remove Room Service tray and trolley from guestroom and corridors
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 Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Housekeeping Attendant

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Catering/Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Events Executive you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan the meeting / event, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Responsible for selling off-site events and locations
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 Handle all meetings and catering enquiries according to standard procedures
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 Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food &amp; beverage management, rooms division operation, finance and external suppliers
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 Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services
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 Work closely with the Area Sales MICE Team to achieve monthly sales target
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 Conduct site inspections, client entertainment and familiarization
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 Send all correspondence to clients regarding banquet events, such as proposals, confirmation or agreement letter, amendments, etc.
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and with an extremely proactive and focused personality and an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Events Executive

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a BMS Operator you are responsible to supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide the maintenance supervisor with planned preventive maintenance (PPM) schedules for implementation and handle the follow up on the same
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 <li>
 Analyze the behavior of the plants with respect to the set point and setting up the various control parameters
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 Perform daily auditing of plant performance by utilizing the facilities built on the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.
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 Analyze reasons of failure of plants and provides specific diagnostic, problem analysis and specify the necessary remedial actions for Supervisor&rsquo;s approval
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 Use the historical logged data of various plants to review the system and propose improvements in order to enhance the system efficiency and / or reduce the operation cost as well as improve the services provided to customer
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 Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven fire fighting pump, fire alarm system, etc.) for automatic periodic testing
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in BMS mechanical engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognising Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the job
</div>

BMS Operator

Join Rotana Ras Al Khaimah - The Mangroves and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Ras Al Khaimah - The Mangroves

ABOUT_COMPANY

Sales Coordinator

Housekeeping Attendant

Events Executive

BMS Operator