Qureos Mentor

Rotana Ras Al Khaimah - The Mangroves

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 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as-
 
 
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 Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
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 Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
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 Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
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 Set up the bar and prepare all mise-en-place for service
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 Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
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 Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Bartender/Bartendress

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
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 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
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 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
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 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
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 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
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 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
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 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
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 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
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 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Desk Agent

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Duty Engineer you are responsible for all the mechanical and technical maintenance and HVAC equipment within your property and your role will include key responsibilities such as-
 
 
 <ul>
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 Supervise and control the preventive maintenance schedule
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 Be responsible for the health safety of the property
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 Follow the preventive maintenance chart strictly and maintain records for future reference
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 Coordinate with other department&rsquo;s counterparts to ensure their satisfaction on quality and progress
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 Create departmental training programmes among engineering employees and create opportunities to multitask
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 Distribute the work to subordinates accordingly to their capabilities in order to get the best results to the specified standards
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a degree in mechanical engineering with previous experiences in a similar role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising Operations
 
 
 Supervising People
 
 
 Teamwork
 
 
 Understanding Differences
 
 
 Understanding Hotel Operations
</div>

Duty Engineer

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.
 
 
 As a Kids Club Attendant you are responsible to ensure that all Kids Club responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Liaise with Assistant Recreation Manager / Recreation Supervisor to create a safe environment for all children attending the kids club / cr&egrave;che
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 Ensure all parents fill in the registration form for their children correctly, containing the history of the child
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 Create an inventory for all toys / equipment at the club / cr&egrave;che
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 Ensure all equipments are clean and properly maintained
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 Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys
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 Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor
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 Ensure all club&rsquo;s rules and regulations are enforced at all times
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 Maintain club / cr&egrave;che clean and tidy at all times
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 Be fully aware of club&rsquo;s facilities, timings, promotions and prices
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or a vocational training in a kindergarten / children care related field with previous similar work experiences. A true passion for children and a creative, but caring mind are essentials. Good command of English and good interpersonal abilities are additional required.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be pleasant, mature and patient with good guest service skills and the ability to handle stress. You are a positive, smiley individual with an outgoing and approachable character, who works well under pressure in a fast paced environment and be a great team player, who enjoys working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Kids Club Attendant

Join Rotana Ras Al Khaimah - The Mangroves and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Ras Al Khaimah - The Mangroves

About Company

Bartender/Bartendress

Front Desk Agent

Duty Engineer

Kids Club Attendant