Qureos Mentor

Rotana Ras Al Khaimah - The Mangroves

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 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.
 
 
 As a Kids Club Attendant you are responsible to ensure that all Kids Club responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Liaise with Assistant Recreation Manager / Recreation Supervisor to create a safe environment for all children attending the kids club / cr&egrave;che
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 <li>
 Ensure all parents fill in the registration form for their children correctly, containing the history of the child
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 Create an inventory for all toys / equipment at the club / cr&egrave;che
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 Ensure all equipments are clean and properly maintained
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 Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys
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 Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor
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 Ensure all club&rsquo;s rules and regulations are enforced at all times
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 Maintain club / cr&egrave;che clean and tidy at all times
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 Be fully aware of club&rsquo;s facilities, timings, promotions and prices
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or a vocational training in a kindergarten / children care related field with previous similar work experiences. A true passion for children and a creative, but caring mind are essentials. Good command of English and good interpersonal abilities are additional required.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be pleasant, mature and patient with good guest service skills and the ability to handle stress. You are a positive, smiley individual with an outgoing and approachable character, who works well under pressure in a fast paced environment and be a great team player, who enjoys working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
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Kids Club Attendant

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
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 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
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 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
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 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
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 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
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 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
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 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
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 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Desk Agent

Join Rotana Ras Al Khaimah - The Mangroves and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rotana Ras Al Khaimah - The Mangroves

About Company

Kids Club Attendant

Front Desk Agent