Qureos Mentor

Rotech Healthcare Inc.

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Job Title: Repair Technician - Mechanical &amp; Technical Equipment
 
Job Summary
 
Are you mechanically inclined and enjoy working with your hands to solve problems? Join our team as a Repair Technician, where your skills will be put to work diagnosing, repairing, calibrating, and maintaining specialized healthcare equipment. You'll play a critical role in ensuring devices are safe, functional, and meet both manufacturer and company standards. In the State of CO this position pays between $21/hr. - $22/hr. depending on related experience.
 
What You'll Do
 
As a Repair Technician, you'll be responsible for:
 
<ul><li>Diagnosing and repairing mechanical and electronic issues in healthcare devices
</li><li>Calibrating equipment to precise specifications using manufacturer guidelines
</li><li>Maintaining tools and testing equipment to ensure accurate repairs
</li><li>Documenting work including parts used, labor, calibration results, and device status
</li><li>Troubleshooting equipment and providing technical support to other teams
</li><li>Keeping your workspace clean and organized, and disinfecting equipment regularly
</li><li>Staying current with manufacturer certifications and training
</li><li>Managing inventory through cycle counts and physical movement of devices
</li><li>Collaborating with manufacturers to ensure software and calibration procedures are up to date
</li></ul>What We're Looking For
 
<ul><li>Strong mechanical aptitude and hands-on experience with tools and equipment
</li><li>Ability to read and follow technical manuals and schematics
</li><li>Detail-oriented with excellent problem-solving skills
</li><li>Comfortable working independently and as part of a team
</li><li>Willingness to complete manufacturer training and certification programs
</li></ul>Why Join Us?
 
<ul><li>On-the-job training provided for specialized equipment
</li><li>Opportunity to work with cutting-edge healthcare technology
</li><li>Supportive team environment with room for growth
</li><li>Make a meaningful impact by ensuring patients receive safe and reliable equipment
</li></ul> 
Qualifications
 
 
Employment Requirements
 
To ensure a safe and compliant workplace, employment is contingent upon:
 
<ul><li>Successful completion of a background check (required company-wide)
</li><li>Drug screening, if applicable to the position
</li><li>A valid driver's license with a clean driving record, if driving is part of the role
</li></ul>Education &amp; Experience
 
Required:
 
<ul><li>High school diploma or GED equivalent
</li></ul>Preferred:
 
<ul><li>Hands-on experience with medical or mechanical equipment
</li><li>At least one year of related work experience in repair, maintenance, or technical support
</li></ul>Skills &amp; Competencies
 
We're looking for someone who can:
 
<ul><li>Assess whether repairs are feasible based on manufacturer guidelines
</li><li>Use electronic meters to evaluate electrical systems
</li><li>Communicate effectively in English, both verbally and in writing
</li><li>Interpret technical documents and instructions
</li><li>Handle sensitive information with discretion
</li><li>Stay organized, manage time well, and solve problems independently
</li><li>Work both independently and collaboratively in a team environment
</li></ul>Tools &amp; Technology
 
You'll be working with:
 
<ul><li>Oxygen analyzers and flow meters
</li><li>Hand tools such as screwdrivers, wrenches, drill drivers, and crimpers
</li><li>Microsoft Office (Outlook, Word, Excel)
</li><li>Standard office equipment (fax, copier, printer, phone, computer/tablet)
</li><li>Email and internet for communication and research
</li></ul>Physical Requirements
 
This role involves:
 
<ul><li>Lifting up to 60 lbs as needed
</li><li>Loading and unloading equipment
</li><li>Regular use of hand tools
</li><li>Sitting, standing, walking, talking, and listening throughout the day
</li>Close-up work with small print on screens and paperwork 
<li>
</li></ul> 
 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Medical Equipment Repair Technician

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Job Summary
 
We are seeking a dedicated Customer Service Technician to join our team. In this position, you are responsible as needed for the delivery, set up, and maintenance of medical equipment, oxygen, and supplies, and the instruction to patients and/or caregivers concerning proper use and maintenance of equipment. Position is also responsible as needed for providing customer service over the phone and in-person to patients and referral sources.
 
 
Essential Job Duties and Responsibilities
 
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
 
<ul><li>Adheres to company policies and procedures in regards to using personnel protective safety equipment
</li><li>Assists with updating respiratory grid
</li><li>Available for on-call assignments as needed
</li><li>Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
</li><li>Coordinates verification of Medicare, Medicaid, and private insurance coverage information
</li><li>Delivers, sets up and maintains equipment at the delivery address using company/personal vehicle
</li><li>Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
</li><li>Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
</li><li>Maintains assigned company vehicle in a clean and safe working condition
</li><li>Maintains referral log
</li><li>Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork
</li><li>Monitors office supplies
</li><li>Observes additional needs that the patient may have and reports same during morning meeting
</li><li>Prepares CMNs/SOPs for Sales Reps and documents on tracking log
</li><li>Prepares complete and accurate files for Billing Department
</li><li>Prepares tickets for daily routes
</li><li>Provides service for walk-in patients
</li><li>Reports equipment hazards and/or product incidents as required
</li><li>Works with location personnel to coordinate deliveries
</li><li>Ability to work cooperatively with others
</li><li>Deal politely with patients and referral sources
</li><li>Manage several tasks at once
</li><li>Performs other duties as assigned
</li></ul>Travel
 
<ul><li>Travel via company/personal vehicle required to patient's homes for set-ups and reoccurring delivery
</li><li>Use of a personal vehicle may be required for deliveries, all miles driven for company purposes will be eligible mileage reimbursement
</li></ul> 
Qualifications
 
 
Employment is contingent on
 
<ul><li>Background investigation (company-wide)
</li><li>Drug screen ( when applicable for the position )
</li><li>Valid driver's license in state of residence with a clean driving record (when applicable for the position)
</li></ul>Required Education and/or Experience
 
<ul><li>High school diploma or GED equivalent, required
</li></ul>Preferred Education and/or Experience
 
<ul><li>Experience with medical equipment, preferred
</li><li>One year of related work experience, preferred
</li><li>Medical terminology, preferred
</li></ul>Skills and Competencies
 
<ul><li>Accurately perform simple mathematical calculations
</li><li>Effectively communicate in English; both oral and written
</li><li>Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
</li><li>Maintain confidentiality, discretion and caution when handling sensitive information
</li><li>Multi-task along with attention to detail
</li><li>Self-motivation, organized, time-management and deductive problem solving skills
</li><li>Work independently and as part of a team
</li></ul>Machines, Equipment and Technical Abilities
 
<ul><li>Email transmission and communication
</li><li>Internet navigation and research
</li><li>Microsoft applications; Outlook, Word and Excel
</li><li>Office equipment; fax machine, copier, printer, phone and computer and/or tablet
</li><li>Mechanically inclined for the repair and troubleshooting of equipment
</li><li>Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
</li><li>Understands use of all applicable home respiratory equipment and supplies
</li></ul>Physical Demands
 
<ul><li>Lift and carry office equipment at times
</li><li>Requires sitting, walking, standing, talking and listening
</li><li>Requires close vision to small print on computer and/or tablet and paperwork
</li><li>Requires lifting (minimum of 65 pounds) and transporting of patient equipment
</li><li>Requires contact with patients and equipment with potential exposure to contagious pathogens
</li><li>Requires driving a company/personal vehicle for the majority of the workday
</li><li>Required to comply with Rotech Respiratory Protection &amp; N95 Mask Fit Testing Policy
<ul><li>Medical Evaluation and Fit Testing Compliance in a timely manner
</li><li>Annual Recertification
</li><li>Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
</li></ul></li></ul> 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Medical Equipment Driver & Customer Service

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Customer Service Representative - Home Healthcare Intake &amp; Insurance Verification
 
Support Patients. Coordinate Care. Make a Difference.
 
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day.
 
You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. In the State of NV this position pays between $19/hr. - $20/hr. depending on related experience plus bonus opportunity.
 
 
What You'll Do -Essential Job Functions
 
<ul><li>Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
</li><li>Coordinate documentation and service setup for respiratory products and medical equipment.
</li><li>Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
</li><li>Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
</li><li>Maintain organized records and referral logs in compliance with JCAHO and company standards.
</li><li>Provide technical assistance and support for walk-in and retail equipment requests.
</li><li>Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
</li>Assist with office operations including supply monitoring, deposits, and batch reporting. 
<li>
</li></ul> 
 
Why Join Rotech?
 
<ul><li>Be part of a mission-driven team improving lives through home-based care.
</li><li>Work in a supportive environment with opportunities for growth and advancement.
</li><li>Competitive compensation, benefits, and employee recognition programs.
</li></ul>Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
 
 
Qualifications
 
 
Employment Requirements
 
To ensure the safety and integrity of our team and the patients we serve, employment is contingent upon:
 
<ul><li>Successful completion of a background investigation (company-wide)
</li><li>Drug screening, when applicable to the position
</li><li>A valid driver's license with a clean driving record, when driving is required for the role 
</li></ul> 
 
Qualifications
 
 
Required Education &amp; Experience
 
High school diploma or GED equivalent 
<ul><li>
</li></ul> 
 
Preferred Background
 
<ul><li>Experience working with medical equipment
</li><li>Familiarity with medical billing and reimbursement practices
</li><li>Background in healthcare administration or patient intake
</li><li>Knowledge of medical terminology
</li><li>At least one year of related work experience 
</li></ul> 
 
Skills &amp; Competencies
 
<ul><li>Strong attention to detail and ability to multi-task effectively
</li><li>Excellent verbal and written communication skills in English
</li><li>Ability to interpret and respond to various forms of communication (verbal, written, visual)
</li><li>Maintain confidentiality and handle sensitive information with discretion
</li><li>Demonstrated problem-solving, time management, and organizational skills
</li><li>Capable of working independently and collaboratively within a team 
</li></ul> 
 
Technical Proficiency
 
<ul><li>Proficient in Microsoft Office (Outlook, Word, Excel)
</li><li>Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet) 
</li></ul> 
 
Physical Requirements
 
<ul><li>Ability to lift and carry office and patient equipment (minimum 35 lbs)
</li><li>May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
</li><li>Regular contact with patients and equipment may involve exposure to contagious pathogens
</li><li>Must be able to sit, stand, walk, talk, and listen for extended periods
</li><li>Requires close vision for reading small print on screens and paperwork 
</li></ul> 
 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Medical Equipment Customer Service Representative (TEMP)

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Summary
 
We are seeking a dedicated Assistant Trainer / VA Central Intake Trainer for our Sleep Central team within our Murray Operations Division. Responsible for training and overseeing new hire PCC-VA (Patient Care VA Customer Service Coordinator) and CSS (Customer Support Specialist Medical Billing &amp; Patient Care) personnel, monitoring performance and providing feedback to management on areas of opportunities, successes and failures for each new hire. Provides constructive feedback and develop plans for immediate and long-term performance improvements. Completes all tasks given by the Department Supervisor and/or Manager.
 
 
Essential Duties and Responsibilities
 
<ul><li>Actively supports quality assurance monitoring by reviewing live/recorded calls as well as orders processed
</li><li>Communicate training needs and on-line resources
</li><li>Conceptualize training materials based on data and research
</li><li>Conduct employee interviews
</li><li>Conducts quality assurance monitoring for all employees on a frequent and ongoing basis to ensure customer satisfaction and compliance with process requirements and quality standards
</li><li>Conducts quality assurance monitoring for all new hires for a period of 3 months after training, unless otherwise requested by Supervisor/Manager
</li><li>Consult with other trainers, managers, leadership, and assists trainer during larger training sessions
</li><li>Create training agendas, strategies, initiatives and materials for in person and virtual trainings
</li><li>Develop a schedule to assess training needs
</li><li>Develops team members and responds to questions in a timely and professional manner
</li><li>Ensures associates adhere to defined schedules and that team members are on task
</li><li>Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted
</li><li>Instruct employee training and on-boarding
</li><li>Maintain a training file on the server for all training materials
</li><li>Pro-actively solves problems and provides timely resolution to ensure minimal impact on patient and employee satisfaction
</li><li>Process incoming orders from VA's when needed
</li><li>Promotes a supportive environment in which employees are encouraged to solve problems and address patient issues
</li><li>Provides direction, motivation and information to effectively perform the job
</li><li>Test and review created materials
</li><li>Track and compile collected data
</li><li>Train all new hires for the VA Central Intake Department
</li><li>Performs other duties as assigned
</li></ul>Supervisory Responsibilities
 
<ul><li>Oversees new hire inbound CSS for 30 days after the new hire has successfully completed the 3-4 week training course
</li></ul> 
Qualifications
 
 
Employment is contingent on
 
<ul><li>Background investigation (company-wide)
</li><li>Drug screen ( when applicable for the position )
</li><li>Valid driver's license in state of residence with a clean driving record ( when applicable for the position )
</li></ul>Education and/or Experience
 
<ul><li>High school diploma or GED equivalent
</li><li>Experience in the healthcare industry preferred
</li><li>Must be able to type on a computer
</li><li>One to three years of related prior work experience in a team-oriented environment is preferred
</li><li>One to three years of supervisory experience is preferred
</li></ul>Skills, Knowledge and Abilities
 
<ul><li>Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner
</li><li>Helpful, knowledgeable and polite while maintaining a positive attitude
</li><li>Interprets a variety of instructions in a variety of communication mediums
</li><li>Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
</li><li>Maintain confidentiality and practice discretion and caution when handling sensitive information
</li><li>Medical terminology
</li><li>Multi-task along with attention to detail
</li><li>Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division
</li><li>Self-motivation, organized, time-management and deductive problem solving skills
</li><li>Work independently and as part of a team
</li></ul>Physical Demands
 
<ul><li>Lift and carry up to 10 pounds
</li><li>Requires close vision to small print on computer and or paperwork
</li><li>Requires sitting 80%, walking, standing 20%, talking or listening
</li></ul>Machines, Equipment and Technical Abilities
 
<ul><li>Email transmission and communication
</li><li>Internet navigation and research
</li><li>Microsoft applications including but not limited to Word, Excel, etc.
</li><li>Office equipment; fax machine, copier, printer, phone and computer
</li><li>Type on a computer and or a tablet
</li><li>Understanding use of all applicable home medical equipment and supplies
</li></ul>Work Environment
 
<ul><li>Office environment
</li></ul> 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Medical Billing Assistant Trainer

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Job Title: Hospital Liaison - Respiratory &amp; DME Services
 
Job Summary
 
Are you passionate about patient care and experienced in healthcare coordination? We're looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you'll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You'll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.
 
 
What You'll Do -Essential Job Functions
 
<ul><li>Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
</li><li>Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
</li><li>Educate patients and caregivers on proper equipment use and maintenance
</li><li>Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
</li><li>Support emergency equipment needs and troubleshoot issues as they arise
</li><li>Participate in quality improvement initiatives to meet company and JCAHO standards
</li><li>Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
</li><li>Provide in-service training and CEU programs as needed
</li><li>Represent the company at trade shows and professional events
</li><li>Travel to patient homes for equipment setup and follow-up using a company vehicle
</li></ul>What You Bring
 
<ul><li>Experience in a healthcare setting, preferably in case management, discharge planning, respiratory therapy, or DME coordination
</li><li>Strong understanding of patient care workflows and hospital operations
</li><li>Excellent communication and interpersonal skills
</li><li>Ability to manage multiple priorities and maintain detailed records
</li><li>Comfort with technology and basic office software (Microsoft Outlook, Word, Excel)
</li><li>Valid driver's license and clean driving record (required for travel)
</li></ul>Why Join Us?
 
<ul><li>Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home care
</li><li>Work in a collaborative healthcare environment with supportive leadership
</li><li>Receive training on specialized respiratory and DME equipment
</li>Enjoy a dynamic role that blends clinical coordination, patient education, and fieldwork 
<li>
</li></ul> 
 
Qualifications
 
 
Employment Requirements
 
To ensure a safe and compliant work environment, employment is contingent upon:
 
<ul><li>Completion of a company-wide background check
</li><li>Drug screening, if applicable to the position
</li><li>A valid driver's license in your state of residence with a clean driving record, if driving is required
</li></ul>Education &amp; Experience
 
Required:
 
<ul><li>High school diploma or GED equivalent
</li></ul>Preferred:
 
<ul><li>Experience working with medical equipment or in a healthcare setting
</li><li>Familiarity with medical billing practices and insurance reimbursement
</li><li>Background in medical administration and record management
</li><li>At least three years of related work experience
</li><li>Knowledge of medical terminology
</li></ul>Skills &amp; Competencies
 
We're looking for someone who can:
 
<ul><li>Perform basic mathematical calculations accurately
</li><li>Communicate clearly and professionally in English, both verbally and in writing
</li><li>Interpret and respond to various forms of communication (verbal, written, visual)
</li><li>Handle sensitive information with discretion and confidentiality
</li><li>Stay organized, manage time effectively, and solve problems independently
</li><li>Work well both independently and as part of a collaborative team
</li><li>Maintain attention to detail while managing multiple tasks
</li></ul>Technical &amp; Equipment Proficiency
 
You'll be expected to:
 
<ul><li>Use email and internet for communication and research
</li><li>Navigate Microsoft Outlook, Word, and Excel
</li><li>Operate standard office equipment (fax, copier, printer, phone, computer/tablet)
</li><li>Safely load, unload, and secure equipment according to company policy
</li><li>Understand and operate home respiratory equipment and supplies
</li><li>Troubleshoot and perform basic mechanical repairs on equipment
</li></ul>Physical &amp; Environmental Demands
 
This role requires:
 
<ul><li>Lifting and transporting equipment (up to 65 lbs)
</li><li>Sitting, standing, walking, talking, and listening throughout the day
</li><li>Close visual work with small print on screens and paperwork
</li><li>Regular contact with patients and equipment, with potential exposure to pathogens
</li>Driving a company vehicle for the majority of the workday 
<li>
</li></ul> 
 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Hospital Liaison (LPN/CNA/EMT encouraged to apply!)