Qureos Mentor

Royal American Management, Inc.

<div>&ldquo;At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.&rdquo;
<ul><li>Valid Driver's License is required for this position. Must be willing to travel as needed for business needs.</li></ul>
Job Summary:
Under direct supervision of the Community Manager, the Maintenance Superintendent is responsible for the preservation and upkeep of the property. The Maintenance Superintendent will be aware of and operate within OSHA (Occupational Safety &amp; Health Act) Standards and company safety policies and procedures at all times.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
<ul><li>Practice OSHA standards and company safety policy</li><li>
Perform continuing education of safety training as required by company and/or State and Federal Law</li><li>
Complete a hazard assessment form before beginning any task</li><li>
Utilize proper safety equipment when exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock</li><li>
Knowledge of all maintenance requirements for the property</li><li>
Ensure all repairs are compliant with local building codes, permitting and regulations</li><li>
Keep accurate records regarding preventive maintenance, work orders, unit refurbishing, annual inspections, and inventories in accordance with procedures established in company procedures manual</li><li>
Participate in a standby emergency schedule for evening, weekend and holiday coverage</li><li>
Responsible for performing scheduled maintenance on all equipment, based on the manufacturers recommendations and operating manuals</li><li>
Regularly inspect all apartment units, buildings, and common areas, performing repairs and janitorial assistance in accordance with procedures manual</li><li>
Maintain the grounds in accordance with the schedule set forth in the procedures manual</li><li>
Provide training for colleagues from other communities, when appropriate</li><li>
Frequent no less than twice a day verbal and written communication with Community Manager
</li><li>Responsible for reporting unusual or extraordinary circumstances regarding the property, co-workers, or residents</li><li>
Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times</li><li>
Responsible for being aware of all contractual obligations relating to maintenance to keep the Community Manager abreast of any incidents of non-compliance from vendors</li><li>
Must have knowledge of property HVAC units. The on-site Maintenance department must be able to troubleshoot the system and make repairs to fan motors, thermostats, contractors, etc. On-site maintenance will, under no circumstances, make repairs to any components involving the Freon system, to include replacement of components containing Freon, recovery of Freon from the system or addition of Freon to the system unless properly certified. At no time under any circumstances is Freon ever to be vented into the atmosphere. Failure to comply will result in immediate termination</li><li>
Ensure storage areas and entrances are locked and adequate lighting of areas is maintained at all times</li><li>
Obtain a state license for application of pesticides, if required, and under general direction of the Regional Manager or Vice President, exterminate apartment units and common areas in accordance with the company procedures manual</li><li>
Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.
</li><li>Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.</li><li>
Perform replacement and repair of broken glass, tile, screens, draperies and locks</li><li>
Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves and refinishing floors</li><li>
Redecorate vacant units, including painting, cleaning of appliances, vacuuming and other related tasks required to prepare a unit for re-occupancy</li><li>
Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in the common areas</li><li>
Responsible for maintenance and repair, where applicable, of all amenities such as pools, spas, ponds, fitness equipment, etc.
</li><li>Assist other team members when necessary</li></ul>
Knowledge, Skills and Abilities (KSAs):<ul><li>
Read, understand and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures
</li><li>Read and understand various manuals, instructions and other printed materials, such as regulation manuals, procedures manuals, warning labels and directional labeling on materials needed to perform various tasks</li><li>
Work under time constraints</li></ul><ul><li>
Stay aware of all work-safety requirements pertinent to the position</li><li>
Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver&rsquo;s license if required by Management based on location/property or business needs</li><li>
Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment</li><li>
Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance</li></ul><ul><li>
Proficiency in reading, writing and speaking English is required</li><li>
Limited computer literacy
</li><li>Complete tasks assigned in a reasonable amount of time</li><li>
Communicate effectively with co-workers, residents and vendors</li></ul>
Education and Experience:<ul><li>
Incumbent must possess some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurnishing and cleaning, and air conditioning</li><li>
High School Diploma or Equivalent required</li></ul>
Physical Demands:<ul><li>
Must be able to safely access all areas of the propertys grounds, regardless of grounds conditions and/or weather conditions, including multilevel structures, with or without the aid of an elevator.
</li><li>Frequently, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl</li><li>
Specific vision abilities are required by this job to include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus</li><li>
Safely lift and carry weights up to fifty (50) pounds without assistance</li><li>
Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck</li><li>
Safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws</li><li>
Safely ascend and descend various types of ladders unassisted</li><li>
Tolerate normal levels of caustic chemicals and pest control chemicals</li></ul>
Must have EPA certification or ability to obtain within 90 days of hire/ promotion.</div>

MAINTENANCE SUPERINTENDENT - Royal Oaks

<div>Job Summary:
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and direction to associates at assigned property. They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals. The Community Manager supports and coaches associates to enhance individual performance and provide excellent customer service to residents.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
<ul><li>Full oversight of assigned property</li><li>
Supervise and provide training to community associates</li><li>
Evaluate associates performance, including the completion of annual performance reviews</li><li>
Counsel underperforming associates and provide constructive feedback to improve performance</li><li>
Create positive, welcoming, supportive environment for residents, visitors, and community associates
</li><li>Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria</li><li>
Maintain knowledge and awareness of market conditions affecting leasing and operations</li><li>
Develop and execute effective marketing and advertising campaigns for apartment leasing
</li><li>Assist with development and implementation of resident services programming</li><li>
Maintain sound rent collection procedures, including following up with delinquent accounts</li><li>
Deliver rent deposits to bank and submit relevant documentation</li><li>
Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns</li><li>
Maintain familiarity with all procedures and requirements for accounts payable</li><li>
Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines</li><li>
Monitor landlord-tenant relations and mediate disputes when necessary</li><li>
Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports</li><li>
Conduct walk-through and follow up for vendors work on site</li><li>
Inspect apartments for move in condition and turn over status</li><li>
Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained</li><li>
Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed</li></ul>
Knowledge, Skills and Abilities (KSAs):<ul><li>
Ability to perform all functions of an Assistant Community Manager</li><li>
Strong leadership skills, communication skills, and decision-making abilities. Must be able to motivate portfolio and team members to accomplish company goals and expectations
</li><li>Requires the ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner
</li><li>Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity</li><li>
Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning</li><li>
Must be able to provide excellent customer service and effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday</li><li>
High degree of creativity, coupled with sound business judgment</li><li>
An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers. Performance oriented and highly motivated to produce results.</li><li>
Computer literacy</li><li>
Excellent written and oral communication skills</li><li>
Work flexible schedule, including evenings and weekends</li><li>
Demonstrate strong written and oral communication skills</li></ul>
Education and Experience:<ul><li>
High School Diploma or Equivalent</li><li>
Property/ Community Manager state level license where required</li><li>
Minimum three (3) years property management experience preferred</li><li>
Proficiency in One Site preferred</li><li>
Computer literacy</li><li>
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred</li><li>
The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)</li></ul>
Physical Demands:<ul><li>
Travel independently for the purpose of conducting property business. Must have a government issued state ID, or valid driver&rsquo;s license if required by Management based on location/property or business needs</li><li>
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator</li><li>
Able to work with at a computer for a minimum of 7 hours daily either standing or sitting</li><li>
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property</li></ul></div>

Community Manager - Beverlye Crossings II

Join Royal American Management, Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Royal American Management, Inc.

About Company

MAINTENANCE SUPERINTENDENT - Royal Oaks

Community Manager - Beverlye Crossings II