Qureos Mentor

Royal Class Travel and Tourism

Position Title:Senior Sales Executive &ndash; Travel &amp; Tourism Experience (Arabic Only)Location: Abu DhabiJob Overview:The Senior Sales Executive will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 4&ndash;6 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-time

Travel Consultant-Syria only

Position Title:Senior Sales Executive &ndash; Travel &amp; Tourism Experience (Arabic Only)Location: Abu DhabiJob Overview:The Senior Sales Executive will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 4&ndash;6 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Senior Sales Executive – Travel & Tourism Experience (Arabic Only)

Join Royal Class Travel and Tourism and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Royal Class Travel and Tourism

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Travel Consultant-Syria only

Senior Sales Executive – Travel & Tourism Experience (Arabic Only)