Qureos Mentor

Royal Class Travel and Tourism

Job Title: Travel Sales AgentA Travel Sales Agent helps clients plan, organize, and book their travel arrangements. They act as the link between travellers and service providers like airlines, hotels, and tour operators, ensuring smooth, enjoyable, and well-organized trips.Key Responsibilities:<ul><li>Client Consultation &amp; Planning:</li><li>Understand clients&rsquo; travel preferences, budget, and requirements.</li><li>Suggest destinations, itineraries, and activities.</li><li>Prepare personalized travel plans.</li><li>Booking &amp; Reservations:</li><li>Book flights, hotels, car rentals, cruises, and tour packages.</li><li>Issue tickets, confirmations, and vouchers.</li><li>Ensure best pricing and availability.</li><li>Sales &amp; Promotion:</li><li>Promote travel packages, seasonal offers, and deals.</li><li>Upsell additional services like travel insurance and guided tours.</li><li>Customer Support:</li><li>Provide advice on visas, travel regulations, and insurance.</li><li>Handle client queries, cancellations, and complaints.</li><li>Documentation &amp; Records:</li><li>Maintain client records, invoices, and booking details.</li><li>Track payments, refunds, and commissions.</li><li>Market Research &amp; Networking:</li><li>Keep updated with travel trends, airline/hotel policies, and visa rules.</li><li>Build relationships with travel suppliers and partners.</li><li>Administrative Duties:</li><li>Prepare sales and performance reports.</li><li>Coordinate with marketing, finance, and other teams.</li></ul>Skills Required:<ul><li>Excellent communication and sales skills.</li><li>Knowledge of travel destinations, visas, and booking systems.</li><li>Customer service and problem-solving abilities.</li><li>Attention to detail and organizational skills.</li></ul>Educational Requirements:<ul><li>High school diploma or equivalent (minimum).</li><li>Degree or diploma in travel, tourism, or hospitality is preferred.</li></ul>Work Environment:<ul><li>Travel agencies, tour operators, or corporate travel departments.</li><li>Desk-based work with frequent communication with clients and suppliers.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Travel Sales Agent

Position Title:Arabic Sales Travel &amp; Tourism Consultant Location: Abu DhabiJob Overview:The Arabic Sales Consultant will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 4&ndash;6 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Arabic Sales Travel & Consultant

Job Title:Arabic Operations Executive &ndash; Travel and Tourism (Amadeus)Reports To:Operations Manager / Team LeadJob Summary:The Arabic Operations Executive manages travel operations for Arabic-speaking clients using the Amadeus GDS system. The role involves booking flights, hotels, and tours, handling customer inquiries, and ensuring smooth travel experiences.Key Responsibilities:<ul><li>Manage flight, hotel, and tour bookings using Amadeus GDS for Arabic-speaking clients.</li><li>Provide prompt customer support in Arabic via phone, email, or chat.</li><li>Assist clients with visas, travel documentation, and related formalities.</li><li>Coordinate with internal teams and external partners, including airlines, hotels, and tour operators.</li><li>Resolve client issues, complaints, or changes efficiently.</li><li>Maintain accurate records of bookings, payments, and client interactions.</li><li>Support marketing campaigns and promotions targeting Arabic-speaking markets.</li><li>Ensure compliance with travel regulations and company policies.</li></ul>Required Skills and Qualifications:<ul><li>Fluent in Arabic and English (written and spoken).</li><li>Strong experience with Amadeus GDS system.</li><li>Experience in travel and tourism operations is preferred.</li><li>Strong organizational, multitasking, and communication skills.</li><li>Customer-focused with problem-solving ability.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Personal Attributes:<ul><li>Proactive, detail-oriented, and service-minded.</li><li>Team player with good interpersonal skills.</li><li>Flexible and adaptable to dynamic travel schedules.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Arabic Operations Executive – Travel and Tourism (Amadeus)

Job Title: Visa Consultant &ndash; Travel &amp; TourismPrimary Responsibilities:<ul><li>Visa Advisory &amp; Consultation:</li><li>Advise clients on visa types (tourist, business, student, work, transit, etc.) based on their requirements.</li><li>Assess clients&rsquo; eligibility and prepare personalized visa plans.</li><li>Provide guidance on embassy-specific processes, interviews, and documentation.</li><li>Application Preparation &amp; Submission:</li><li>Collect, verify, and organize required documents (passport, financial statements, invitation letters, etc.).</li><li>Fill visa application forms accurately and ensure no errors.</li><li>Submit applications to embassies, consulates, or visa centers, adhering to deadlines.</li><li>Travel &amp; Itinerary Assistance:</li><li>Prepare supporting documents like travel itineraries, hotel bookings, and flight reservations.</li><li>Assist clients in understanding travel insurance, medical requirements, and other regulatory formalities.</li><li>Recommend travel packages and tours in line with visa type and duration.</li><li>Follow-Up &amp; Tracking:</li><li>Track the visa application status and provide timely updates to clients.</li><li>Communicate with consulates or embassies regarding delays, additional documents, or clarifications.</li><li>Notify clients about visa approvals, rejections, or extensions.</li><li>Problem Solving &amp; Escalation:</li><li>Handle complex cases like prior visa rejections, immigration holds, or urgent travel requests.</li><li>Liaise with legal or immigration experts when required.</li><li>Suggest alternatives or corrective measures to ensure successful visa approval.</li><li>Client Relationship &amp; Customer Service:</li><li>Maintain high standards of professionalism and confidentiality.</li><li>Build long-term relationships with clients for repeat business and referrals.</li><li>Educate clients about cultural norms, embassy etiquette, and travel compliance.</li><li>Business Development &amp; Networking:</li><li>Develop partnerships with travel agencies, tour operators, and corporate clients.</li><li>Promote visa consultancy services through digital marketing, social media, or events.</li><li>Attend trade shows or seminars related to travel, tourism, and immigration.</li><li>Documentation &amp; Compliance:</li><li>Keep detailed records of all client interactions, visa applications, and payments.</li><li>Ensure compliance with local and international immigration laws and regulations.</li><li>Update internal databases and maintain standard operating procedures (SOPs).</li><li>Training &amp; Knowledge Enhancement:</li><li>Stay updated on changes in visa rules, immigration laws, and travel advisories.</li><li>Train junior staff or interns on visa processing procedures and customer service.</li><li>Conduct workshops or webinars for clients on visa application processes.</li><li>Reporting &amp; Administration:</li><li>Prepare weekly/monthly reports on visa application status, approvals, and rejections.</li><li>Monitor key performance indicators (KPIs) like turnaround time and client satisfaction.</li><li>Assist management in strategy planning for expanding visa consultancy services.</li></ul>Skills &amp; Competencies Required:<ul><li>Deep knowledge of visa procedures, immigration laws, and international travel regulations.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Strong organizational and documentation abilities.</li><li>Attention to detail and accuracy in processing applications.</li><li>Customer service-oriented with problem-solving capabilities.</li><li>Knowledge of multiple languages is an advantage.</li><li>Ability to work under pressure and meet strict deadlines.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Visa Consultant – Travel & Tourism

Position Title:Junior Sales Executive &ndash; Travel &amp; Tourism Experience (Arabic Only)Location: Abu DhabiJob Overview:The Junior Sales Executive will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 2&ndash;3 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Junior Sales Executive-Travel & Tourism(Arabic)

Job Title: Experienced Accountant &ndash; Travel &amp; TourismLocation: Abu Dhabi Employment Type: Full-time Salary: 3,000 AED Gender: Male candidates onlyJob Description: We are looking for a detail-oriented and experienced Accountant with a strong background in the Travel &amp; Tourism industry to manage and oversee our financial operations. The ideal candidate will be responsible for day-to-day accounting tasks, ensuring compliance with UAE regulations, and providing accurate financial reports to support business growth.Key Responsibilities:&middot; Manage daily accounting operations including accounts payable, accounts receivable, and general ledger.&middot; Prepare monthly, quarterly, and annual financial statements and reports.&middot; Reconcile revenue from travel bookings, ticketing, packages, and tours.&middot; Monitor and control expenses to ensure cost efficiency.&middot; Handle VAT calculations, submissions, and compliance with UAE regulations.&middot; Coordinate with auditors, banks, and external partners.&middot; Support management with budgeting, forecasting, and financial planning.&middot; Maintain accurate and up-to-date financial records in accounting systems.Requirements:&middot; Bachelor&rsquo;s degree in Accounting, Finance, or related field.&middot; Minimum 3&ndash;5 years of accounting experience, preferably in Travel &amp; Tourism.&middot; Strong knowledge of accounting standards and UAE VAT regulations.&middot; Proficiency in MS Excel and accounting software.&middot; Excellent analytical, organizational, and problem-solving skills.&middot; Ability to work independently and meet deadlines.Preferred:&middot; Experience in Travel Agency or Tourism company accounts.&middot; Knowledge of IATA and ticketing reconciliations.Job Type: Full-time

Experienced Accountant – Travel & Tourism

Join Royal Class Travel and Tourism and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.