Qureos Mentor

Royal River Casino & Hotel

<div>Five (5) years of experience in Human Resources with a Bachelor&rsquo;s degree in a related field and/or training; or equivalent combination of education and experience. Master&rsquo;s degree preferred. Must be able to obtain an FSST Key License.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regular and consistent attendance<ul><li>
Responsible for the Casinos&rsquo; compliance with Federal and State Laws and regulations affecting employees and guests.</li><li>
Ensures that records and reports are prepared as required.</li><li>
The Plan Administrator for the Casino&rsquo;s 401(k) Plan.</li><li>
Assists in completion of 401(k) paperwork for new participants, hardships, retirements, terminations and roll-overs from the Flandreau Santee Sioux Tribal plan.</li><li>
Determines employee positions and jobs in compliance with FLSA &ldquo;Fair Labor Standards Act&rdquo;.</li><li>
Responsible for Unemployment claims, information and appeals.</li><li>
Responsible for the Human Resources Department&rsquo;s budget, requisitions and purchases for the department, following casino policies and procedures.</li><li>
Directs the Human Resources department&rsquo;s staff in providing and directing procedures and systems necessary to maintain proper records and to afford adequate accounting controls and services.</li><li>
Reviews Departmental Manning Documents for proper compliance.</li><li>
Understands the State of South Dakota Gaming rules &amp; regulations as well as the Flandreau Santee Sioux Tribal Gaming rules and regulations.</li><li>
Responsible for the Human Resources department&rsquo;s compliance with Tribal Gaming Regulations and Internal Controls.</li><li>
Responsible for ensuring that the Human Resources department&rsquo;s employees know, understand and will abide by the rules of the Casino.</li><li>
Conducts investigations of alleged, unfair and inequitable treatment, sexual harassment and/or violence in the workplace with the assistance of the Security and Surveillance departments.</li><li>
Overall supervision of the Human Resources Department in the daily operations of the casino.</li><li>
Will review and approve all recommendations and suggestions to hire, transfer, promote, reward, evaluate, discipline, suspend and discharge of employees in a fair and equitable manner.</li><li>
Review all employee related matters referred by the various department&rsquo;s management and/or supervisory staff, ensuring that employees are treated and dealt with in a fair and equitable manner.</li><li>
Regularly reviews and evaluates the department&rsquo;s performance, working with the General Manager and Senior Directors to take appropriate steps in resolving unsatisfactory results or conditions.</li><li>
Ensures a maximum level of customer service and satisfaction is achieved and maintained regarding our service to the Casino&rsquo;s employees and its guests.</li><li>
Promotes positive, open lines of communication with other departments that directly affect the Human Resources Department.</li><li>
Stays current with all Casino rules, regulations, policies/procedures and changes.</li><li>
Ensures that complaints or problems are acted upon without delay and that effective follow-up action takes place to avoid reoccurrences.</li><li>
Ensures the Department&rsquo;s Managers and/or Supervisors are conducting regular performance appraisals and are drawing up the appropriate action and developmental training plans using job descriptions as a guide.</li><li>
Administer employee benefits programs, dental, health, life, retirement, compensation and benefits administration, etc. also informing employees of the various company benefits and when they become eligible through one-on-one, memorandums and employee meetings.
</li><li>Responsible for recommending employee services and counseling.</li><li>
Abides by HIPAA laws, ensuring the employee medical files are properly updated and secure, maintaining confidentiality in all matters at all times.</li><li>
Maintains open communication with the retirement plan administrator and other benefits administrators to ensure employees are informed regarding their retirement plan contributions, matches and other benefits.
</li><li>Maintains the completion of Family Medical Leave form(s) ensuring the FMLA is followed, maintaining records, eligibility and approval.</li><li>
Communicates with department heads, employees and carriers to ensure compliance with FMLA, STD, retirement, and other benefits.
</li><li>Maintains FMLA, LWOP and STD files, active and inactive.
</li><li>Responsible for and monitors workers compensation claims and loss run reports. Coordinates work between employees, their doctor and insurance carrier.</li><li>
Leads the implementation of performance management systems, which includes employee performance development plans.</li><li>
Establishes and leads the recruiting and hiring practices of the Flandreau Santee Sioux Tribal preference.</li><li>
Formulates and recommends Human Resources policies and objectives for Royal River Casino &amp; Hotel with regard to employee relations.</li><li>
Responsible for and monitor pre-employment and post-employment procedures for hiring, including; pre-employment drug testing, licensing, I-9 forms, insurance and any other requirements that pertain to becoming and remaining an employee.</li><li>
Monitors department&rsquo;s Variances and works with departments on completion of employee Payroll Deductions.</li><li>
Recommends and suggests updates and/or changes to policies and procedures of the Royal River Casino &amp; Hotel&rsquo;s Employee Handbook.</li><li>
Monitors and advises department Directors, Managers or Supervisors in the progressive discipline process of the Royal River Casino &amp; Hotel.</li><li>
Analyze employee and guest comment cards for appropriate action.</li><li>
At the request of the General Manager, establishes the wage and salary structure, pay policies and oversees the variable pay systems; including bonuses and raises.</li><li>
Leads a competitive market search to establish pay practices and pay scales that help to recruit and retain superior staff.</li><li>
Leads compliance with all existing governmental and labor legal reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, Worker Compensation, the Occupational Safety and Health Administration (OSHA).</li><li>
Maintains minimal company exposure to lawsuits.</li><li>
Prepares information requested or required for compliance with laws.</li><li>
Serves as a contact person for the Royal River Casino &amp; Hotel with the Tribal Attorney for employment related legal issues.</li><li>
Protects the interests of employees and Royal River Casino &amp; Hotel in accordance with established policies, procedures, and governmental laws or regulations.</li><li>
Identifies and monitors the organization&rsquo;s culture so that it supports the attainment of the company&rsquo;s goals and promotes employee satisfaction.</li><li>
Keeps the General Manager and Management team informed of significant problems that jeopardize the achievement of departmental goals, and those that are not being addressed adequately at the management level.</li><li>
Other duties as assigned.</li></ul> 
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Human Resources Director

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Royal River Casino & Hotel

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Human Resources Director