Urwah Admin

RP International

<div>
 
 We are looking for an experienced RPA Developer to design, build and maintain automation solutions that reduce manual effort and improve efficiency. The ideal candidate will have strong technical skills in RPA tools such as Automation Anywhere, UiPath, or Blue Prism, with proven experience in developing, testing and deploying bots for repetitive business processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, configure, and deploy RPA solutions to automate manual and repetitive tasks.
 </li>
 <li>
 Work closely with business analysts and process owners to understand workflows and translate them into technical automation requirements.
 </li>
 <li>
 Build reusable components, frameworks, and libraries for future automation initiatives.
 </li>
 <li>
 Conduct thorough testing, debugging, and performance tuning of bots before deployment.
 </li>
 <li>
 Provide production support, including monitoring, troubleshooting, and maintaining deployed automations.
 </li>
 <li>
 Document automation designs, workflows, and technical specifications.
 </li>
 <li>
 Ensure that all RPA solutions comply with security, scalability, and performance standards.
 </li>
 <li>
 Stay current with new RPA trends, tools, and best practices to continuously improve automation solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.
 </li>
 <li>
 Practical expertise with at least one leading RPA platform (Automation Anywhere preferred; UiPath or Blue Prism also considered).
 </li>
 <li>
 Experience integrating bots with enterprise applications, databases, and APIs.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Proficiency in RPA development lifecycle: design, build, test, deploy and maintain.
 </li>
 <li>
 Strong understanding of workflow design, exception handling, and error management.
 </li>
 <li>
 Knowledge of programming/scripting languages (e.g., Python, Java, C#, .NET, VBScript, or JavaScript).
 </li>
 <li>
 Familiarity with version control, CI/CD pipelines, and agile development practices is a plus.
 </li>
 <li>
 Understanding of security, access management, and compliance in automation projects.
 </li>
 </ul>
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Attention to detail with a focus on quality and reliability.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 </li>
 <li>
 Clear communication skills for documenting and explaining technical solutions.
 </li>
 </ul>
</div>

Robotic Process Automation

<div>
 
 
 Product Marketing Manager &ndash; Technology / SaaS - UAE - 30,000-40,000 AED/Month
 
 
 
 
 
 
 Are you a creative strategist passionate about driving the growth of innovative tech products? Can you craft compelling campaigns that attract and retain customers? Would you thrive as the first growth-focused hire in a dynamic Product Team? Do you excel at blending data-driven insights with creative marketing to scale a business?
 
 
 
 
 
 
 The Company
 
 
 
 
 
 
 Join a trailblazing technology startup building cutting-edge solutions that solve real-world problems and unlock new opportunities for businesses. With a mission to redefine how industries leverage technology, this innovative company is poised for rapid growth in the UAE and beyond.
 
 
 
 
 
 
 The Role
 
 
 
 
 
 
 As Product Marketing Manager, you&rsquo;ll lead the charge in scaling our products by driving awareness, customer acquisition, and engagement. This is a unique opportunity to be our first dedicated growth hire, shaping the marketing strategy and laying the foundation for a future team of specialists. You&rsquo;ll work within our dynamic Product Team, collaborating with Sales, Customer Success, and Support to fuel growth across the UAE and globally. This role mirrors positions like Growth Marketing Manager or Growth Hacker at fast-growing SaaS startups.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Developing and optimizing customer lifecycle programs to drive awareness, activation, retention, and expansion.
 </li>
 <li>
 Managing and scaling paid acquisition channels (e.g., Google Ads, LinkedIn Ads, PPC) for cost-effective growth.
 </li>
 <li>
 Building organic growth strategies through product-led growth (PLG), SEO, and other innovative approaches.
 </li>
 <li>
 Ensuring robust marketing data and analytics to provide insights and inform growth initiatives.
 </li>
 <li>
 Experimenting with strategies to increase top-of-funnel traffic and improve conversion rates.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Experience in B2B SaaS growth or product marketing, with a proven track record of driving revenue growth.
 </li>
 <li>
 Leadership experience, including mentoring or building a team.
 </li>
 <li>
 Strong expertise in marketing automation, analytics tools (e.g., Google Analytics, Mixpanel), and growth frameworks.
 </li>
 <li>
 Advanced knowledge of paid platforms (Google Ads, LinkedIn Ads) and email marketing tools (Marketo, HubSpot, or Customer.io).
 </li>
 <li>
 Hands-on technical skills, including HTML/MJML, CSS, Liquid, and SQL.
 </li>
 <li>
 Exceptional copywriting skills and expertise in A/B testing, funnel optimization, and ROI modelling.
 </li>
 </ul>
 
 
 
 
 
 Salary &amp; Benefits
 
 
 
 The role offers a competitive salary of 30,000-40,000 AED per month, plus performance-based incentives. Additional benefits, such as housing, transport, or other allowances, may be provided based on candidate profile, ensuring a comprehensive and attractive package.
 
</div>

Product Marketing Manager

<div>
 
 
 Language Requirement: Arabic (mandatory)
 
 
 
 
 Salary: 20K AED
 
 
 
 
 
 
 
 
 
 We are seeking an
 
 IT Project Manager / Business Analyst
 
 to support
 
 application-related projects
 
 . The role requires close interaction with business stakeholders and application teams to capture requirements, manage vendors and oversee successful software implementation. The ideal candidate combines technical knowledge with strong business acumen and can bridge communication between business users, IT and external partners.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Business Analysis &amp; Stakeholder Engagement
 
 </li>
 <li>
 Act as the primary liaison between business teams and IT/application teams.
 </li>
 <li>
 Gather, analyze and document business requirements.
 </li>
 <li>
 Translate business needs into functional and technical specifications.
 </li>
 <li>
 Facilitate workshops and discussions with stakeholders.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Project Management
 
 </li>
 <li>
 Plan, scope, and deliver IT application projects.
 </li>
 <li>
 Define project timelines, milestones, and deliverables.
 </li>
 <li>
 Manage project risks, dependencies and reporting.
 </li>
 <li>
 Ensure successful adoption of applications through training and documentation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Vendor Management
 
 </li>
 <li>
 Manage vendor selection, RFPs and tender processes.
 </li>
 <li>
 Collaborate with vendors such as Microsoft and local partners for implementation.
 </li>
 <li>
 Oversee vendor delivery, quality and compliance with business needs.
 </li>
 <li>
 Coordinate software installation, customization and integration.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Technology &amp; Implementation
 
 </li>
 <li>
 Work on projects involving
 
 cloud technologies (Azure, private cloud, on-premise solutions)
 
 .
 </li>
 <li>
 Contribute to software development and implementation strategies.
 </li>
 <li>
 Support application rollout, end-user training, and ongoing support.
 </li>
 <li>
 Ensure system documentation and knowledge transfer.
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 
 Must
 
 : Fluency in
 
 Arabic
 
 </li>
 <li>
 Background in
 
 IT project management and business analysis
 
 .
 </li>
 <li>
 Experience in application projects, ideally involving
 
 cloud technologies
 
 (Azure, private cloud, on-premise).
 </li>
 <li>
 Proven track record in vendor management and software implementation.
 </li>
 <li>
 Knowledge of project scoping, requirements gathering and documentation.
 </li>
 <li>
 Familiarity with IT tendering processes and vendor negotiations.
 </li>
 <li>
 Experience in
 
 Human Capital / HR business systems
 
 is a plus, but not required.
 </li>
 </ul>
 
 
 
 
 Soft Skills
 
 <ul>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Ability to bridge business and technical discussions.
 </li>
 <li>
 Structured, detail-oriented, and able to manage multiple priorities.
 </li>
 <li>
 Comfortable working onsite in Abu Dhabi with flexibility for online work when appropriate.
 </li>
 </ul>
</div>

IT Project Manager / Business Analyst

<div>
 
 
 Growth Marketing Manager / Product Marketing Manager
 
 
 
 
 
 
 We&rsquo;re looking for a highly driven
 
 Growth Marketing Manager (or Product Marketing Manager)
 
 to lead the charge in scaling our product adoption, user acquisition, and lifecycle engagement. This is a foundational role, offering the opportunity to shape the entire growth function from the ground up and make a direct impact on the business.
 
 
 
 
 
 If you&rsquo;re a hands-on growth marketer with a track record of driving measurable results, this is your chance to own growth strategy, execution, and experimentation across all stages of the funnel.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Design, implement, and optimize full-funnel growth strategies across awareness, acquisition, activation, retention, and expansion.
 </li>
 <li>
 Own and scale paid media efforts (SEM, paid social, PPC) to achieve cost-effective growth goals.
 </li>
 <li>
 Develop and execute organic growth initiatives, including SEO and product-led growth tactics.
 </li>
 <li>
 Build lifecycle marketing programs that engage users across the entire customer journey.
 </li>
 <li>
 Set up and maintain a robust marketing data infrastructure to enable clear reporting, analytics, and decision-making.
 </li>
 <li>
 Lead experimentation to test new channels, messaging, and funnels&mdash;driving continuous improvement across campaigns.
 </li>
 </ul>
 
 
 
 
 
 What You Bring
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 4&ndash;5+ years of hands-on experience in B2B SaaS growth or performance marketing.
 </li>
 <li>
 Proven success driving growth and revenue in fast-paced, high-growth environments.
 </li>
 <li>
 At least 1 year of experience leading or mentoring a team.
 </li>
 <li>
 Strong background in scaling acquisition and lifecycle marketing efforts.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Advanced expertise in platforms like Google Ads, LinkedIn Ads, and other paid channels.
 </li>
 <li>
 Proficient with analytics and attribution tools such as Google Analytics, Mixpanel, or similar.
 </li>
 <li>
 Experience using marketing automation and CRM tools like HubSpot, Marketo, or Customer.io.
 </li>
 <li>
 Strong copywriting skills with the ability to craft compelling, conversion-focused messaging.
 </li>
 <li>
 Technical fluency: knowledge of HTML/MJML, CSS, Liquid, and SQL is a strong plus.
 </li>
 <li>
 Deep understanding of A/B testing, conversion rate optimization, and marketing ROI analysis.
 </li>
 </ul>
 
 
</div>

Growth Marketing Manager

<div>
 
 We are seeking a GRC Consultant for our client , that advises clients on developing, implementing, and improving cybersecurity GRC frameworks. This role includes assessing risks, ensuring regulatory compliance, and strengthening governance to enhance organizational security and resilience.
 
 
 
 
 
 ROLES AND RESPONSIBILITIES
 
 
 
 
 
 
 Governance:
 
 Develop governance frameworks, policies, and best practices for cybersecurity, ethics, and transparency.
 
 
 
 Risk Management:
 
 Conduct risk assessments, identify threats, and implement mitigation strategies.
 
 
 
 Compliance:
 
 Perform audits to ensure regulatory adherence.
 
 
 
 Consulting Services:
 
 Advise clients on GRC improvements, assist with tool implementation, and report to senior leadership.
 
 
 
 Stakeholder Engagement:
 
 Collaborate with executives, managers, and regulators to align GRC initiatives.
 
 
 
 Continuous Improvement:
 
 Enhance GRC practices and stay updated on cybersecurity threats and regulations.
 
 
 
 
 
 
 Knowledge and Experience:
 
 
 <ul>
 <li>
 Proven expertise in risk management, compliance, auditing, or governance.
 </li>
 <li>
 Strong background in conducting risk assessments and compliance audits.
 </li>
 <li>
 Fluent in Arabic
 </li>
 </ul>
 
 
 Education and Certifications:
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Cybersecurity, IT, Business, Law, or a related field.
 </li>
 <li>
 Preferred certifications: CISSP, CISM, CRISC, CISA, or CCEP.
 </li>
 </ul>
 
 
</div>

Governance, Risk, and Compliance Consultant

<div>
 
 You will be responsible for defining, documenting, and refining IT service management (ITSM) processes and service level agreements (SLAs), focusing on ManageEngine ITSM platforms. You will implement, automate, and optimize ITSM workflows, KPIs, and service requirements to ensure efficient IT service delivery aligned with industry best practices such as ISO/IEC 20000.
 
 
 
 
 
 
 What You Will Do:
 
 
 <ul>
 <li>
 You will define and document new and updated ITSM processes and SLAs, ensuring they align with best practices and organizational needs.
 </li>
 <li>
 You will implement and automate new or enhanced service workflows, SLAs, KPIs, and other service management requirements within ManageEngine ITSM.
 </li>
 <li>
 You will enhance ITSM practices by automating and verifying them in line with IT service management standards.
 </li>
 <li>
 You will consider dependencies between ITSM practices during implementation and automation.
 </li>
 <li>
 You will assess current ITSM services, metrics, designs, and configurations, recommending and implementing improvements for maintenance, support, and continual enhancement.
 </li>
 <li>
 You will identify opportunities to enhance existing ITSM processes and SLAs through business analysis and data collection, supporting automation.
 </li>
 <li>
 You will develop and integrate new ITSM system features with technology solutions such as:
 </li>
 <li>
 Single Sign-On (SSO) for user access management
 </li>
 <li>
 Privileged Access Management (PAM) for admin and service account controls
 </li>
 <li>
 Active Directory, ERP, or other organizational system integrations
 </li>
 <li>
 Third-party solution integrations as necessary
 </li>
 <li>
 You will create and implement custom coding for ITSM applications, including portal and tool configuration enhancements.
 </li>
 <li>
 You will configure and automate key ITSM components, including:
 </li>
 <li>
 Service categories and catalogs
 </li>
 <li>
 Priority and business rules
 </li>
 <li>
 SLA definitions
 </li>
 <li>
 Templates and workflows
 </li>
 <li>
 Incident, problem, and request lifecycle management
 </li>
 <li>
 Closing and notification rules
 </li>
 </ul>
 <li>
 </li>
 
 
 What You Will Need:
 
 
 <ul>
 <li>
 At least 7 years of hands-on experience administering and supporting ManageEngine products.
 </li>
 <li>
 A bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
 </li>
 <li>
 ITIL Foundation certification is preferred.
 </li>
 <li>
 ManageEngine Service Desk Plus Administration certification is a plus.
 </li>
 <li>
 Proficiency in ManageEngine Service Desk Plus (SDP), including configuration, customization, workflow automation, and reporting.
 </li>
 <li>
 Strong understanding of ITSM processes: Incident, Problem, Change, Request, and SLA management.
 </li>
 <li>
 Experience developing custom dashboards and reports with advanced filters, KPIs, and trend analysis.
 </li>
 <li>
 Familiarity with SQL for reporting and troubleshooting is preferred.
 </li>
 <li>
 Basic scripting skills (PowerShell, Python) for automation tasks.
 </li>
 <li>
 Experience in system monitoring, troubleshooting, and performance optimization.
 </li>
 <li>
 Knowledge of email notifications, templates, and integrations within ITSM platforms.
 </li>
 <li>
 Experience with release management and patch upgrades for ITSM systems.
 </li>
 <li>
 Proven ability to maintain and optimize service desk workflows.
 </li>
 <li>
 Experience analyzing data and reporting on incident and service request trends.
 </li>
 <li>
 Prior experience with service reviews, SLA compliance reporting, and stakeholder communication.
 </li>
 <li>
 Exposure to automation and process improvement initiatives within IT operations.
 </li>
 </ul>
 
 
</div>

Engineer

<div>
 
 We are seeking an experienced and results-driven
 
 Delivery Manager
 
 with 5+ years of proven success leading complex digital and IT programs in an agile environment. Strong background in end-to-end delivery management, vendor coordination, and stakeholder alignment, with exposure to modern customer engagement technologies.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the
 
 end-to-end delivery
 
 of complex IT and digital programs, ensuring projects are delivered on-time, within scope, and within budget.
 </li>
 <li>
 Implement and adapt
 
 Agile or hybrid delivery frameworks
 
 , including sprint/release planning, backlog management, and cross-functional coordination.
 </li>
 <li>
 Maintain
 
 governance, risk management
 
 , and
 
 quality standards
 
 throughout the delivery lifecycle.
 </li>
 <li>
 Collaborate with
 
 vendors and system integrators
 
 , driving accountability and ensuring delivery excellence across external partners.
 </li>
 <li>
 Act as a key point of contact for
 
 stakeholder engagement and reporting
 
 , ensuring transparent communication and alignment with business goals.
 </li>
 <li>
 Oversee initiatives involving
 
 contact centre solutions, chatbots, CRM, loyalty systems, and omnichannel engagement platforms
 
 .
 </li>
 <li>
 Facilitate alignment between
 
 technology, business, and customer experience teams
 
 to optimize program outcomes.
 </li>
 <li>
 Apply domain knowledge to support delivery of airline-specific systems and integrations, particularly in areas such as
 
 Amadeus, PSS, NDC/Offer-Order solutions
 
 .
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience:
 
 
 <ul>
 <li>
 
 5+ years
 
 of experience in delivery management of digital or IT programs.
 </li>
 <li>
 Demonstrated success in delivering
 
 complex programs
 
 using
 
 Agile or hybrid methodologies
 
 .
 </li>
 <li>
 Strong knowledge of
 
 project governance
 
 , budgeting, and quality assurance.
 </li>
 <li>
 Experience working with
 
 third-party vendors and system integrators
 
 .
 </li>
 <li>
 Familiarity with customer engagement platforms such as
 
 chatbots, CRM, loyalty, self-service
 
 , and
 
 contact centre technologies
 
 .
 </li>
 <li>
 Exceptional
 
 stakeholder management
 
 and
 
 leadership skills
 
 ; able to influence and align cross-functional teams.
 </li>
 <li>
 Airline industry experience is a
 
 strong plus
 
 . Knowledge of
 
 Amadeus, PSS
 
 , or
 
 NDC/Offer-Order systems
 
 is
 
 highly desirable
 
 .
 </li>
 </ul>
 
 
</div>

Delivery Manager

Join RP International and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.