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S&A Group

<div><p>Louisiana Residence Only</p><br>
<p>Client Assistance Coordinator</p>
<p>Are you passionate about helping others and delivering excellent service? We are excited to welcome dedicated professionals in Louisiana, to join our team as a Client Assistance Coordinator. If you have a strong background in customer service or sales and a genuine desire to make a positive impact, we want to hear from you!</p>
<p>In this role, you'll guide potential clients through our programs, help them select plan upgrades, and support current clients by resolving billing inquiries, updating benefit packages, and maintaining strong, supportive relationships.</p>
<h3 class="jobSectionHeader"><b>What You'll Love About This Role:</b></h3>
<ul><li>Hands-On Training: We'll give you all the tools you need to succeed with our proven training program.</li><li>
Growth Opportunities: Rapid career advancement is possible for high performers.</li><li>
Team Culture: Be a part of a positive, collaborative, and encouraging team.</li><li>
Performance Bonuses: Earn extra income based on your success and client satisfaction.</li></ul>
<h3 class="jobSectionHeader"><b>Your Responsibilities:</b></h3>
<ul><li>Handle calls from families who have already requested information (no cold calling)</li><li>
Conduct outbound calls to understand customer needs and recommend tailored benefit solutions.</li><li>
Provide exceptional customer service and build strong, lasting client relationships.</li><li>
Schedule and conduct over the phone conversations with clients when needed to review benefits, deliver information, and provide personalized support.</li><li>
Accurately manage and update customer accounts and records.</li><li>
Handle incoming questions regarding services, benefits, and billing with clarity and professionalism.</li><li>
Follow up with clients to ensure resolution and satisfaction.</li></ul>
<h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>Experience in customer service (sales background is a bonus).</li><li>
Strong communication, active listening, and interpersonal skills.</li><li>
High school diploma, GED, or equivalent.</li><li>
Valid ID and authorization to work in the U.S.</li><li>
Access to a laptop or iPad and high-speed internet.</li><li>
Quiet and distraction-free workspace.</li></ul>
<h3 class="jobSectionHeader"><b>Compensation:</b></h3>
<p>Commission-Based: $50,000&ndash;$65,000 plus per year, based on performance.</p>
<p>Bonuses, incentives, and leadership opportunities are available for top performers.</p>
<p></p><p>At S&amp;A Group, we are committed to your success. Our supportive environment, proven training, and clear growth path empower you to build a career that's rewarding and meaningful.</p></div>

Client Benefit Specialist

Join S&A Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

S&A Group

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Client Benefit Specialist