Qureos Mentor

sabend@spacepointe.com

Role SummarySpacePointe is seeking a Solutions Architect to serve as the bridge and translator between our engineering teams, clients, and external integration partners. This role owns client-facing technical problem solving, integration success, and transparent communication of system performance, stability, and security posture. You will translate complex technical topics into clear, actionable insights for partners while ensuring engineering receives precise, prioritized requirements.This is not a &ldquo;pre-sales&rdquo; or &ldquo;project manager&rdquo; position&mdash;it is a hands-on technical leadership role at the intersection of architecture, client success, and partner integrations.Important: All applicants must answer the screening questions provided in the job application and include their available dates and times for interviews. Applications without these will not be considered.What You&rsquo;ll Do<ul><li>Client &amp; Partner Engagement</li><li>Act as the primary technical liaison for clients and partners (InComm, payment providers, and other integrations).</li><li>Lead troubleshooting sessions with external vendors and coordinate with Engineering/DevOps to close issues.</li><li>Provide proactive communication of timelines, impacts, and resolution strategies.</li><li>Support Head of Engineering in translating security/pen-test findings into remediation strategies shared with partners.</li><li>Technical Documentation &amp; Communication</li><li>Document integration flows, API guides, technical standards, and root cause analyses (RCAs).</li><li>Maintain up-to-date runbooks, playbooks, and onboarding documentation for integrations.</li><li>Deliver clear explanations of system design choices, limitations, and tradeoffs to non-technical stakeholders.</li><li>Performance &amp; Incident Ownership</li><li>Surface client-reported performance issues, translate them into measurable impact, and drive resolution with DevOps, DB, and QA teams.</li><li>Track and report on integration performance metrics, stability, and uptime to clients and partners.</li><li>Ensure client-facing incidents follow a closed-loop process (issue identified, RCA documented, resolution delivered).</li><li>Architecture &amp; Strategy</li><li>Provide technical recommendations that align with both client business needs and SpacePointe&rsquo;s platform goals.</li><li>Guide design of integration solutions that balance scalability, security, and speed of delivery.</li><li>Participate in technical strategy sessions to ensure integration capabilities evolve with the platform.</li></ul>Minimum Qualifications<ul><li>7+ years in software engineering, technical architecture, or solutions engineering.</li><li>Strong programming background in Java, PHP (Laravel), or Python, with the ability to review and debug integration code.</li><li>Solid understanding of databases (PostgreSQL, MySQL) and query optimization.</li><li>Experience designing, documenting, and supporting REST/gRPC APIs, event-driven systems, and third-party integrations.</li><li>Proven success in client-facing technical roles, balancing technical accuracy with clear communication.</li><li>Familiarity with performance profiling, load testing, and root cause analysis.</li><li>Demonstrated knowledge of security standards (PCI DSS, OWASP) and working with pen-test remediation.</li></ul>Nice-to-Haves<ul><li>Payments and POS domain expertise (ISO 8583, EMV, reconciliation/settlement flows).</li><li>Experience working with large external partners (e.g., InComm, telecoms, or banks).</li><li>Familiarity with messaging and streaming systems (Kafka, RabbitMQ).</li><li>Experience in regulated industries (fintech, telecom, healthtech).</li><li>Prior work with compliance-driven integrations.</li></ul>Success Metrics (KPIs)<ul><li>Client Satisfaction: CSAT/NPS scores from integration projects.</li><li>Resolution Time: Average time to resolve client/partner issues.</li><li>Integration Quality: % of integrations delivered without escalations.</li><li>Documentation: Adoption and usefulness of published technical docs and RCAs.</li><li>Stakeholder Feedback: Positive reviews from partners and internal teams.</li></ul>How We Work<ul><li>Client-first mindset: technical clarity, honesty, and transparency.</li><li>Hands-on architecture: design, document, and debug&mdash;not just talk.</li><li>Collaboration: constant engagement with QA, DB, DevOps, and Development.</li><li>Evidence-based delivery: performance and security backed by metrics.</li></ul>Applications must include:<ul><li>Complete answers to all screening questions.</li><li>Your available dates and times for interviews in the next two weeks.</li></ul>Please note: Applications missing screening answers or interview availability will be automatically disqualified.Job Types: Full-time, PermanentPay: E&pound;45,000.00 - E&pound;55,000.00 per monthApplication Question(s):<ul><li>Can you walk us through a complex integration project you personally designed or troubleshot (including APIs, databases, and external partners), and explain the trade-offs you had to make?</li><li>Tell us about a time when you had to translate a deeply technical issue (e.g., security fix, performance bottleneck) into clear, actionable communication for a client or partner. How did you balance honesty with reassurance?</li><li>If a partner reports degraded transaction performance during peak hours, how would you investigate and drive resolution with Engineering/DevOps while keeping the client informed</li></ul>

Solutions Architect

Role SummarySpacePointe is hiring a Senior Database Architect &amp; Optimization Lead to own the design, optimization, security, and scalability of our database platforms across multiple regions and product lines. This is a mission-critical leadership role that ensures our systems can support high-volume payments, POS transactions, and commerce workloads with low latency and maximum reliability.You will define and enforce database design standards, lead performance engineering, architect scaling strategies, and provide hands-on expertise in troubleshooting and optimization. You will also be the escalation point for complex partner issues (e.g., InComm, processors, banks) and the technical owner for database-related compliance, security, and capacity planning.This role is deeply technical and strategic&mdash;not project management. You must be able to write queries, tune systems, analyze plans, and architect data platforms while also mentoring engineers and setting standards.Important: All applicants must answer the screening questions provided in the job application and include their available interview dates/times. Applications without these will not be considered.Core ResponsibilitiesDatabase Architecture &amp; Standards<ul><li>Define and enforce schema design principles (normalization vs denormalization, partitioning, indexing).</li><li>Establish reference architectures and best practices for OLTP systems.</li><li>Provide developers with schema review support, ensuring long-term scalability and consistency.</li><li>Maintain documentation of data models, ERDs, and integration touchpoints.</li></ul>Performance Engineering<ul><li>Profile and eliminate long-running queries, inefficient joins, locks, and hot-spot indexes.</li><li>Establish baseline metrics (p50/p95 query times, DB response latency, transaction throughput).</li><li>Implement performance budgets into CI/CD gates and developer reviews.</li><li>Lead query review processes to embed optimization into development culture.</li></ul>Platform Stability &amp; Scaling<ul><li>Architect and tune databases for high availability: replication, partitioning, clustering, caching, sharding.</li><li>Collaborate with DevOps to optimize PostgreSQL/MySQL instances in Azure, configure replication, backups, and failover strategies.</li><li>Oversee capacity planning: forecast transaction growth, design sharding strategies, evaluate cloud scaling limits.</li><li>Benchmark and adopt new storage/compute patterns (columnar, read replicas, in-memory caching).</li></ul>Troubleshooting &amp; Partner Support<ul><li>Act as tier-3 escalation for DB-related production incidents.</li><li>Partner with external vendors (e.g., InComm, processors, banks) to trace DB-level integration issues.</li><li>Deliver root cause analyses (RCAs) for all DB-related issues, with permanent remediation plans.</li><li>Drive postmortems and prevent regressions.</li></ul>Security &amp; Compliance<ul><li>Implement and monitor access controls, audit trails, encryption at rest/in transit.</li><li>Own database compliance for PCI DSS, GDPR (where applicable), and internal security standards.</li><li>Collaborate with data protection partners on penetration tests and vulnerability remediation.</li><li>Ensure least privilege principles and periodic access audits are enforced.</li></ul>Leadership &amp; Mentorship<ul><li>Mentor DBAs, developers, and engineers on SQL, schema design, and query optimization.</li><li>Champion data literacy across teams: ensure engineers understand tradeoffs of queries, indexes, and transactions.</li><li>Act as the voice of data engineering in cross-functional technical strategy sessions.</li><li>Evangelize performance and reliability as cultural values across engineering.</li></ul>Minimum Qualifications<ul><li>10+ years working with relational databases at scale, including at least 3+ years in a senior/architect-level role.</li><li>Deep expertise in PostgreSQL and MySQL/MariaDB internals, optimization, and tuning.</li><li>Advanced proficiency with SQL profiling tools (EXPLAIN/ANALYZE, pg_stat_statements, performance_schema).</li><li>Proven experience architecting high-volume OLTP systems (tens of millions of transactions/month).</li><li>Track record implementing partitioning, replication, clustering, sharding.</li><li>Experience with in-memory caches (Redis, Memcached) and distributed data consistency.</li><li>Demonstrated leadership in incident response, RCA, and postmortem culture.</li><li>Strong background in security and compliance frameworks (PCI DSS required, GDPR a plus).</li></ul>Nice-to-Haves<ul><li>Experience in fintech/payments (POS, ISO 8583, EMV, reconciliation systems).</li><li>Azure cloud DB services (Azure Database for PostgreSQL/MySQL), Terraform automation.</li><li>Familiarity with NoSQL or hybrid systems (MongoDB, Cassandra, DynamoDB).</li><li>Exposure to streaming and CDC pipelines (Kafka, Debezium).</li><li>Experience leading multi-region data replication and cross-border data compliance.</li></ul>Success Metrics (KPIs)Performance Health<ul><li>% reduction in slow/long-running queries.</li><li>Median and p95 query execution time improvements.</li><li>Sustained DB response times under peak traffic.</li></ul>Reliability<ul><li>MTTR for database-related incidents.</li><li>SLA/SLO adherence for DB uptime.</li></ul>Scalability<ul><li>Successful growth in transaction throughput without performance degradation.</li><li>Adoption of indexing/sharding/replication strategies in production.</li></ul>Security &amp; Compliance<ul><li>% of DBs aligned with PCI DSS and internal controls.</li><li>Downward trend in vulnerabilities identified in DB security audits.</li></ul>How We Work<ul><li>Hands on keys: senior leadership demonstrated through design, code, and optimization.</li><li>Performance-first culture: measure, test, and enforce performance budgets.</li><li>Blameless postmortems: every outage produces learning and permanent fixes.</li><li>Collaboration at scale: seamless work with Engineering, DevOps, QA, and external partners.</li></ul>Applications must include:<ul><li>Complete answers to the screening questions.</li><li>Your available dates/times for interviews in the next two weeks.</li></ul>Applications missing screening answers or interview availability will be automatically disqualified.Job Types: Full-time, PermanentPay: E&pound;45,000.00 - E&pound;55,000.00 per monthApplication Question(s):<ul><li>Deep Performance Tuning (Hands-on)</li></ul>&ldquo;Share one production query you personally optimized on PostgreSQL or MySQL. Include: original SQL, table/index DDL (sanitized), EXPLAIN (ANALYZE, BUFFERS) plans before/after, the exact changes you made (indexes/rewrites/partitioning/hints/config), and the measurable impact (p50/p95, CPU/IO, lock wait, throughput).&rdquo;Attachments required: before/after plans + SQL + DDL (sanitized).<ul><li>HA/Scaling Architecture (Design under constraints)</li></ul>&ldquo;Design a high-volume OLTP data tier for multi-region payments/POS on Azure using PostgreSQL or MySQL. State assumptions and target SLOs, then detail: replication strategy, partitioning/sharding approach, failover, backups, RPO/RTO, read/write routing, cache strategy (e.g., Redis), and how you&rsquo;ll enforce performance budgets in CI/CD. Call out trade-offs and limits (e.g., hot partitions, cross-region latency).&rdquo;Deliverable: 1&ndash;2 page diagram/brief or bullets<ul><li>Security, Compliance &amp; Incident Ownership (RCA depth)</li></ul>&ldquo;Describe a real DB-related incident you led end-to-end (e.g., lock cascade, replica lag, index bloat, deadlocks, audit finding). Provide a blameless RCA summary covering: detection signals, scope/impact, root cause, contributing factors, PCI-relevant controls (access, encryption, auditing), permanent fix, and the guardrails you added (monitoring, alerts, least-privilege, change gates).&rdquo;Deliverable: RCA summary + example alert/metric queries (sanitized).

Senior Database Architect & Optimization Lead

Role SummarySpacePointe is hiring a Senior IT Manager who is both an architect and an implementer&mdash;the person who sets engineering standards and also writes code, reviews PRs, optimizes databases, and leads complex incident/root-cause work. You will own system architecture, performance, and security across multiple stacks (Moqui/Java, Laravel/PHP, Android) and guide team leads to deliver secure, scalable, high-performing systems for payments/POS and commerce platforms operating across multiple countries.This is not a project/program management role. It is a deeply technical leadership position for a builder who can coach, set technical direction, and personally lift the codebase and databases to a world-class level.What You&rsquo;ll Do<ul><li>Own the Architecture</li><li>Define and evolve service boundaries, data models, and integration patterns across Moqui (Java/Groovy), Laravel (PHP), Android (Kotlin/Java), and supporting services.</li><li>Establish Architecture Decision Records (ADRs), reference implementations, and coding standards; enforce through PR reviews and CI gates.</li><li>Write &amp; Review Production Code (30&ndash;50%)</li><li>Contribute features, refactors, and performance fixes in at least two of: Java/Kotlin, PHP (Laravel), SQL, Python/Go (tooling).</li><li>Lead complex PRs, unblock team leads, and land changes that materially improve stability, latency, and security posture.</li><li>Database &amp; Data Engineering Excellence</li><li>Design, model, and optimize OLTP schemas (PostgreSQL/MySQL/MariaDB), including indexing, partitioning, normalization/denormalization strategy.</li><li>Profile and tune slow queries (EXPLAIN/ANALYZE, query plan review), eliminate N+1 patterns, apply caching (Redis) and read replicas where appropriate.</li><li>Define query latency budgets and enforce p50/p95 targets; implement guardrails (e.g., statement timeouts).</li><li>Performance Engineering</li><li>Set API SLOs and capacity plans; drive load/perf testing and regression budgets.</li><li>Optimize JVM/PHP-FPM settings, connection pools, GC tuning, and Android app performance (startup time, memory, cold/warm paths).</li><li>Security &amp; Compliance (PCI DSS)</li><li>Lead secure coding practices (OWASP ASVS/Top 10), dependency governance (SCA), SAST/DAST, secrets management, and encryption in transit/at rest.</li><li>Serve as primary owner with SpacePointe&rsquo;s data protection partner: schedule/coordinate pen tests, triage findings, drive remediation, and close evidence for audits.</li><li>Maintain PCI DSS controls, policies, and change-management discipline across the SDLC and infrastructure.</li><li>Observability, Reliability &amp; Incident Leadership</li><li>Instrument services with metrics, distributed tracing, and logs; define SLIs/SLOs and error budgets.</li><li>Lead high-severity incidents (security/performance), drive blameless RCAs, and implement permanent corrective actions.</li><li>Delivery &amp; Technical Governance</li><li>Manage engineers via team leads; staff for strengths and enforce high bars on code quality and review hygiene.</li><li>Balance roadmap features, bugfixes, and technical debt with transparent trade-offs and measured outcomes.</li><li>Gate releases via CI/CD quality checks (tests, coverage, linting, SCA/SAST, migration safety), and progressive delivery where applicable.</li></ul>Minimum Qualifications<ul><li>8+ years professional software engineering, including 3+ years leading senior engineers or team leads.</li><li>Advanced proficiency in SQL and at least two of: Java/Kotlin, PHP (Laravel), Groovy (Moqui), Python, Go.</li><li>Proven track record designing high-volume transactional systems with strict latency/availability targets.</li><li>Hands-on DB optimization: indexing strategies, query plan analysis, lock contention mitigation, connection pooling, caching layers.</li><li>Demonstrable security leadership: secure coding, secrets/key management, TLS/mutual TLS, tokenization; evidence of PCI DSS (or equivalent) implementation and audit support.</li><li>Strong systems thinking: concurrency, fault isolation, back-pressure, idempotency, retries/circuit breakers, data consistency models.</li><li>Experience setting and enforcing engineering standards (linters, style guides, PR templates) and operating robust CI/CD pipelines.</li></ul>Nice-to-Have (Big Plus)<ul><li>Moqui framework (Java/Groovy) in production.</li><li>Payments/POS domain: ISO 8583, EMV, reconciliation, settlement flows; Android payment terminals (e.g., PAX, WizarPOS).</li><li>Messaging/streaming (Kafka/RabbitMQ), event-driven designs; feature flags and progressive delivery.</li><li>Azure (preferred), Kubernetes, Terraform, GitHub Actions/Jenkins, SonarQube, Trivy/Snyk/Dependabot.</li><li>Mobile architecture (MVVM, offline-first sync, gRPC/REST, background work managers).</li></ul>Success Metrics (You Own These)<ul><li>Performance: API and query p95 latencies, throughput, and error budgets consistently within SLO.</li><li>Security &amp; Compliance: Zero critical/unaddressed vulnerabilities; on-time closure of pen-test findings; clean PCI DSS audits.</li><li>Reliability: Reduced incident frequency/MTTR; documented RCAs with preventive fixes merged.</li><li>Delivery Predictability: On-time feature/bug delivery with maintained quality bars.</li><li>Team Health: Retention, progression, and measurable skill growth of engineers and leads.</li></ul>How We Work<ul><li>Pragmatic, evidence-driven engineering with metrics first.</li><li>&ldquo;Hands on keys&rdquo; leadership&mdash;demonstrate the standard, don&rsquo;t just define it.</li><li>Blameless postmortems; automate what hurts; document what matters (ADRs, runbooks, playbooks).</li></ul>Job Types: Full-time, PermanentPay: E&pound;45,000.00 - E&pound;60,000.00 per monthApplication Question(s):<ul><li>1. Database Optimization</li></ul>&ldquo;Describe a time when you diagnosed and fixed a performance issue caused by long-running queries in a high-volume transactional system. What tools did you use (e.g., EXPLAIN/ANALYZE, query plan review), and what was the impact on system performance?&rdquo;<ul><li>2. Secure, High-Volume Systems</li></ul>&ldquo;What&rsquo;s the most complex secure, high-availability system you&rsquo;ve designed or led (payments/POS experience a plus)? How did you ensure compliance (e.g., PCI DSS or equivalent) while still meeting strict latency and availability targets?&rdquo;<ul><li>3. Hands-On Leadership</li></ul>&ldquo;In your last role, how much of your time was spent writing/reviewing production code versus managing or mentoring engineers? Give an example of a production issue you personally resolved by diving into the codebase.&rdquo;

Senior IT Manger

About the RoleSpacePointe is seeking a DevOps &amp; Infrastructure Lead to be the operator and enabler of our engineering teams&mdash;owning reliability, performance, cost efficiency, and security at the infrastructure level. You will manage our cloud environments, streamline deployments, enforce monitoring, and ensure that our systems are resilient and scalable across multiple markets.This role is not about managing people through reports&mdash;it is about hands-on ownership of infrastructure, writing automation code, setting best practices, and ensuring our environments meet business-critical SLAs.ResponsibilitiesInfrastructure &amp; Cloud Operations<ul><li>Own and manage Azure infrastructure including virtual machines, networking, database servers, and API gateways.</li><li>Define cloud architecture patterns for resilience, scalability, and cost optimization.</li><li>Establish and enforce infrastructure-as-code (IaC) standards using Terraform, ARM templates, or similar.</li></ul>CI/CD &amp; Deployment Ownership<ul><li>Define, build, and maintain CI/CD pipelines supporting automated builds, deployments, rollbacks, and smoke tests.</li><li>Continuously improve deployment velocity while maintaining rollback safety and stability.</li><li>Integrate automated load/performance testing into release workflows.</li></ul>Monitoring &amp; Performance Management<ul><li>Deploy and manage centralized monitoring/logging solutions (Grafana, Prometheus, ELK stack).</li><li>Track system latency, throughput, and infra utilization; optimize database/caching layers.</li><li>Partner with engineering to identify and resolve performance bottlenecks before production impact.</li></ul>Incident Response &amp; Security Support<ul><li>Provide 24/7 incident response support for infrastructure and system-level issues.</li><li>Drive MTTR (Mean Time to Recovery) reduction through automation and playbooks.</li><li>Support security remediation (network hardening, OS patching, access control enforcement).</li><li>Validate and monitor fixes for long-term security alignment.</li></ul>Cost Efficiency &amp; Governance<ul><li>Continuously analyze cloud spend to ensure adherence to budget.</li><li>Proactively recommend optimizations to cut unnecessary infra costs.</li><li>Provide reporting on infrastructure utilization, spend, and performance.</li></ul>Key Performance Indicators (KPIs)<ul><li>System Uptime (SLA % met) &ndash; 99.9% or better.</li><li>Deployment Velocity &ndash; reduced lead time for changes, pipeline success rate above 95%.</li><li>Performance Stability &ndash; % of releases passing automated load/performance benchmarks.</li><li>MTTR &ndash; average time to resolve infra/security incidents.</li><li>Cost Efficiency &ndash; cloud spend within or below approved budget.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent experience.</li><li>6+ years in DevOps, Infrastructure Engineering, or Site Reliability Engineering (SRE).</li><li>Deep experience with Azure cloud services (or AWS/GCP with willingness to adapt).</li><li>Strong background in CI/CD tooling (Azure DevOps, Jenkins, GitHub Actions).</li><li>Proven expertise in monitoring/logging platforms (Grafana, Prometheus, ELK, Datadog).</li><li>Proficiency with infrastructure automation (Terraform, Ansible, ARM).</li><li>Hands-on experience with relational and NoSQL databases and caching (Redis, Memcached).</li><li>Strong knowledge of networking, load balancing, and security hardening.</li><li>Excellent problem-solving skills and ability to handle high-pressure incidents.</li></ul>Why Join SpacePointe?<ul><li>Work on mission-critical systems that power payments and commerce across 16+ countries.</li><li>Be part of a hands-on engineering culture&mdash;your decisions directly shape reliability, performance, and cost efficiency.</li><li>Collaborate with senior leaders and engineers across the globe in an agile, innovation-driven environment.</li><li>Grow your expertise in multi-country, multi-vertical infrastructure at scale.</li></ul>Job Types: Full-time, PermanentPay: E&pound;35,000.00 - E&pound;55,000.00 per monthApplication Question(s):<ul><li>CI/CD &amp; Deployment Automation</li></ul>Describe a time you designed and managed a CI/CD pipeline for a complex system.What tools did you use, and how did you ensure automated rollbacks and performance checks were integrated?<ul><li>Infrastructure Performance &amp; Reliability</li></ul>How have you optimized cloud infrastructure performance and cost in past roles (e.g., database tuning, caching strategies, scaling policies)?Provide a specific example with measurable outcomes (e.g., latency reduced, cost savings achieved).<ul><li>Incident Response &amp; Security Remediation</li></ul>Walk us through how you handled a major infrastructure or security incident.What steps did you take from detection through recovery, and how did you reduce MTTR (Mean Time to Recovery) in the process?

DevOps & Infrastructure Lead

Join sabend@spacepointe.com and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

sabend@spacepointe.com

ABOUT_COMPANY

Solutions Architect

Senior Database Architect & Optimization Lead

Senior IT Manger

DevOps & Infrastructure Lead