Qureos Mentor

Saddle Creek Logistics Services

<div>Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you&rsquo;re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. 
 
Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. 
 
Department: Fulfillment Operations
Locations: Walton, KY
Position Description
The Operations Manager is responsible for building a team of high-performing Supervisors in a fast-paced fulfillment environment. This role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives.
Responsibilities
<ul><li>Manage multiple Fulfillment Supervisors, Warehouse Leads, full-time/temporary associates
</li><li>Build and manage a relationship with customers by maintaining regular communication and partnership.
</li><li>Maintain safety, customer service, and productivity standards daily.
</li><li>Promote constant and measurable improvement; teach and enforce SCLS&rsquo; Quality Policy at all times.
</li><li>Communicate to operations&rsquo; staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc.
</li><li>Create and maintain inventory control, audit and cycle count procedures, ensuring accuracy, consistency and alignment with company policies and procedures.
</li><li>Perform, maintain, track and report inventory adjustment and relevant findings.
</li><li>Recommend operational process improvements and develop strategies to enhance performance, systems, accuracy levels and inventory touch points.
</li><li>Manage the overall performance of the supply chain related to inventory accuracy and control.
</li><li>Lead definition and deployment of physical inventory count methodology.
</li><li>Manage integrity of inventory data in enterprise resource planning (ERP) and warehouse management system (WMS).
</li><li>Define and implement inventory control key productivity indicators (KPI&rsquo;s)
</li><li>Develop standard operating procedures and business processes related to inventory control activities.
</li><li>Manage inventory claims process and support inventory loss investigations.
</li><li>Develop inventory reporting management dashboards.
</li><li>Implement improvement processes and systems to reduce inventory shrinkage and maximize turns.
</li><li>Perform other duties as assigned.
</li></ul>Qualifications
Education/Experience
<ul><li>High School diploma/GED required
</li><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business, or related field preferred
</li><li>Must have at least 5-7 years of leadership experience preferably in a fulfillment operation or distribution environment; Prior supervisory experience in a fulfillment operation is preferred
</li><li>Must have experience with an Order Management System, Warehouse Management System, and/or Labor Management System. Must be proficient in Microsoft Office including Word, Excel and PowerPoint.
</li></ul>Knowledge, Skills and Abilities
<ul><li>Ability to adjust strategy on the fly while functioning in a high-stress environment to obtain operational goals
</li><li>Ability to understand the life cycle of the fulfillment business and how it pertains to each unique customer
</li><li>Ability to build a cohesive team that exemplifies SCLS&rsquo; values and operates to support SCLS&rsquo; mission statement
</li><li>Strong written and verbal communications skills
</li><li>Ability to identify and understand problems, challenges, and opportunities by analyzing and comparing data to reach a proper conclusion
</li><li>Ability and passion to deliver excellent customer service and develop mutually benefiting relationships with all partners
</li><li>Ability to influence change management and operational performance from areas outside of his/her direct control
</li><li>Ability to write reports, business correspondence, and procedure manuals
</li><li>Ability to plan, organize, and manage multiple projects and set priorities
</li><li>Ability to effectively present information and respond to questions from groups of Managers, Clients and public
</li><li>Ability to read, analyze, and interpret policies and contracts
</li></ul>#LI-SB1
.
<h2 class="jobSectionHeader">Benefits:
</h2><ul><li>Benefits package including medical, dental, vision, HSA, and medical reimbursement
</li><li>Annual bonus eligibility
</li><li>401(k) match
</li><li>Vacation and holiday pay
</li><li>Employee assistance and identity theft protection
</li><li>Career development and opportunity for internal promotions
</li><li>Tuition reimbursement for further education
</li><li>Company paid life insurance and short term disability
</li></ul>Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.</div>

Fulfillment Manager

<div>Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you&rsquo;re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. 
 
Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. 
 
Department: Fulfillment Operations
Location: Walton, KY 
Position Description
The Director of Fulfillment Operations will provide fulfillment operations, customer service leadership, oversight, and continuous improvement in an omnichannel fulfillment environment. This position will oversee day-to-day operations with full accountability for service and financial performance results. This role will direct all aspects of the fulfillment operations to ensure the most efficient processes are practiced while working with customers to meet their fulfillment business needs. Maintaining superior employee morale and a safe work environment while adhering to company policies and procedures are essential for this leadership role. 
Responsibilities
<ul><li>Provides leadership and direction for fulfillment operations
</li><li>Develop and manages through a budget process
</li><li>Using a collaborative approach, continually evaluate, measure, and refine processes to improve service, quality, and efficiency
</li><li>Improve customer satisfaction through solid relationships, service levels, and quality
</li><li>Incorporate LEAN practices and methodologies within the facility
</li><li>Improve employee satisfaction through improved working conditions, continued proactive communication, and prompt reaction to concerns
</li><li>Provide strategic leadership and guidance to develop, coach, and mentor support staff
</li><li>Provides timely and accurate monthly reporting, ensures proper billing
</li><li>Work closely with sales in support of new customer solutions, pricing, facility tours, and customer presentations
</li><li>Identify new business opportunities and implement new solutions within the existing customer base
</li><li>Manage value-added services, including call center, reverse logistics and kitting and assembly
</li><li>Manage relationships with vendors and corporate functional teams to ensure business objectives are achieved within company policy
</li><li>Ensure company procedure, policies, and culture are executed and practiced effectively
</li><li>Ensures company compliance with all relevant regulatory requirements
</li><li>Maintain strong safety and facility cleanliness programs in compliance with all OSHA and company requirements
</li><li>Learn and maintain a strong understanding of systems including WMS, CRM, CMS, TMS, Billing
</li>Lead and support the implementation of new and upgraded systems, as required 
<li>
</li></ul>Qualifications
Education/Experience
<ul><li>Bachelor&rsquo;s Degree - preferably in Supply Chain Management, Business, Logistics, or related field
</li><li>Must possess 3-5 years of operations experience in a multi-channel order fulfillment business environment
</li><li>Minimum of 10 years of overall experience in the distribution/logistics industry
</li>Must possess at least five years of management experience 
<li>
</li></ul>Knowledge, Skills, and Abilities
<ul><li>Must have working knowledge and experience with Warehouse Management Systems (WMS), Order Management Systems (OMS), Customer Relationship Management (CRM), and parcel management systems.
</li><li>Ability to be comfortable with strategy and forecast with senior-level executives at client companies
</li><li>Ability to think critically and creatively to meet and exceed client demands
</li><li>Displays excellent team leadership
</li><li>Solid understanding of business financial management (budgets, profit, and loss, forecasting/planning)
</li><li>Must be proficient with Microsoft Office, including Word, Excel, and PowerPoint
</li><li>Strong analytical skills
</li><li>Ability to write reports, business correspondence, and procedure manuals
</li><li>Ability to perform complex business analysis and decision-making.
</li><li>Ability to think critically about existing processes and technology solutions
</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, and the public
</li>Ability to read, analyze and interpret policies and contracts 
<li>
</li></ul>Success Attributes
<ul><li>Build and lead teams to measure and manage metrics to achieve operating targets
</li><li>Problem-solving, process improvement, analyzing information, and quick decision making
</li><li>Build and develop strong business relationships with the team, customers, and vendors
</li><li>Effectively influence and drive consensus stakeholders
</li><li>Adaptive leadership style that promotes collaboration, teamwork, and innovation
</li><li>Ability to act and react swiftly to continuous change
</li></ul>#LI-SB1
.
<h2 class="jobSectionHeader">Benefits:
</h2><ul><li>Benefits package including medical, dental, vision, HSA, and medical reimbursement
</li><li>Annual bonus eligibility
</li><li>401(k) match
</li><li>Vacation and holiday pay
</li><li>Employee assistance and identity theft protection
</li><li>Career development and opportunity for internal promotions
</li><li>Tuition reimbursement for further education
</li><li>Company paid life insurance and short term disability
</li></ul>Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.</div>

Fulfillment Operations Director

Join Saddle Creek Logistics Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Saddle Creek Logistics Services

ABOUT_COMPANY

Fulfillment Manager

Fulfillment Operations Director