Qureos Mentor

Safe City Technology

IT Support Engineer Location: Abu Dhabi, UAE Position Overview We are seeking an experienced IT Support Engineer with strong expertise in network administration, system administration, and SQL database management. The ideal candidate will have at least 5 years of hands-on experience providing end-to-end IT support, troubleshooting, and optimizing infrastructure systems. Proficiency in shell scripting, SQL queries, and automation is crucial for success in this role.Key Responsibilities&bull; System &amp; Network Administrationo Install, configure, and maintain Windows/Linux servers, desktops, and virtualized environments.o Monitor and optimize network performance, ensuring reliability and security.o Manage firewalls, VPNs, switches, and routers.&bull; Database Administrationo Administer, monitor, and maintain SQL databases to ensure high availability and performance.o Write and optimize SQL queries for troubleshooting, reporting, and system integration. o Implement database backup, recovery, and security procedures.&bull; IT Support &amp; Troubleshootingo Provide Tier 2/3 support for system, network, and database-related incidents.o Diagnose and resolve hardware, software, and connectivity issues. o Document procedures, configurations, and troubleshooting steps.<ul><li>Automation &amp; Scripting</li></ul>o Develop and maintain shell scripts (Bash, PowerShell, etc.) to automate administrative tasks.o Implement monitoring tools and alert systems for proactive issue detection.<ul><li>Security &amp; Compliance</li></ul>o Ensure systems are patched and aligned with company security policies.o Conduct regular audits and assist in IT compliance efforts.Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li></ul><ul><li>5+ years of experience in IT support, network/system administration, and database management.</li></ul><ul><li>Strong knowledge of TCP/IP, DNS, DHCP, firewalls, and VPNs.</li></ul><ul><li>Hands-on experience with Linux and Windows server environments.</li></ul><ul><li>Proficiency in SQL database administration (MySQL, MSSQL, PostgreSQL preferred).</li></ul><ul><li>Strong scripting skills (Bash, PowerShell, Python is a plus).</li></ul><ul><li>Familiarity with monitoring tools (Nagios, Zabbix, Prometheus, etc.).</li></ul><ul><li>Strong problem-solving and communication skills.</li></ul><ul><li>Ability to work independently and manage priorities in a fast-paced environment.</li></ul>Preferred Qualifications<ul><li>Experience with cloud platforms (AWS, Azure, GCP).</li></ul><ul><li>Knowledge of containerization (Docker, Kubernetes).</li></ul><ul><li>IT certifications (CCNA, MCSA, RHCE, CompTIA Network+/Security+).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you well-versed in firewalls, VPNs, DNS, DHCP, and TCP/IP?</li><li>Are you proficient in the administration of SQL databases? PostgreSQL, MSSQL, and MySQL are preferred.</li><li>Do you possess strong scripting abilities? Python, PowerShell, and Bash are advantages.</li><li>Are you familiar with monitoring tools such as Prometheus, Zabbix, and Nagios?</li><li>Do you possess strong communication and problem-solving abilities?</li><li>Do you possess the capacity to work autonomously and prioritize tasks in a hectic setting?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>network/system administration, database management.: 5 years (Required)</li><li>h Linux and Windows server environments: 5 years (Required)</li><li>cloud platforms (AWS, Azure, GCP): 5 years (Preferred)</li></ul>License/Certification:<ul><li>certifications CCNA, MCSA, RHCE, CompTIA Network+/Security+ (Preferred)</li></ul>

IT Support Engineer

We are looking for a skilled IT Engineer with ELV (Extra Low Voltage) experience to join our team. The ideal candidate should have a strong foundation in system and network administration, SQL database management, and practical knowledge of CCTV/camera systems and their management software. This role requires a mix of IT expertise and hands-on experience with ELV solutions to ensure seamless integration, monitoring, and support.Key ResponsibilitiesIT Infrastructure &amp; Support<ul><li>Install, configure, and maintain Windows/Linux servers, workstations, and virtual environments.</li></ul><ul><li>Administer and troubleshoot LAN/WAN, firewalls, switches, and VPNs.</li></ul><ul><li>Manage SQL databases (backups, performance tuning, query optimization).</li></ul><ul><li>Provide technical support for IT-related issues, escalating when necessary. ELV Systems</li></ul><ul><li>Configure, maintain, and troubleshoot CCTV/camera systems and video management software (VMS).</li></ul><ul><li>Integrate cameras with backend storage, monitoring, and control systems.</li></ul><ul><li>Support other ELV systems (access control, alarm systems, etc.) as required.</li></ul><ul><li>Monitor system health and ensure optimal uptime for all security systems. Software &amp; Scripting</li></ul><ul><li>Write and execute SQL queries for troubleshooting and reporting.</li></ul><ul><li>Develop and maintain scripts (Bash, PowerShell, Python preferred) for automation.</li></ul><ul><li>Manage system logs, backups, and scheduled tasks.</li></ul>Security &amp; Compliance <ul><li>Ensure network and system security through patching, antivirus, and access policies.</li></ul><ul><li>Maintain compliance with IT and security standards.</li></ul><ul><li>Document configurations, troubleshooting steps, and system changes.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li></ul><ul><li>3&ndash;6 years of experience in IT support/engineering with exposure to ELV systems.</li></ul><ul><li>Strong knowledge of system and network administration (Windows/Linux, TCP/IP, DNS, DHCP, VPNs).</li></ul><ul><li>Hands-on experience with SQL databases (MySQL, MSSQL, PostgreSQL preferred).</li></ul><ul><li>Knowledge of CCTV systems, IP cameras, NVRs/DVRs, and VMS platforms</li></ul><ul><li>Strong troubleshooting skills for both IT and ELV hardware/software.</li></ul><ul><li>Familiarity with scripting (Bash, PowerShell, or Python).</li></ul>Preferred Qualifications<ul><li>Experience with integration of ELV systems into IT infrastructure.</li></ul><ul><li>Exposure to cloud solutions and remote monitoring systems.</li></ul><ul><li>Industry certifications (CCNA, MCSA, CompTIA, or vendor-specific camera/security certifications).</li></ul><ul><li>Knowledge of Access Control, Intrusion Detection, Fire Alarm systems.</li></ul>Industry certifications (CCNA, MCSA, CompTIA, or vendor-specific camera/security certifications).<ul><li>Knowledge of Access Control, Intrusion Detection, Fire Alarm systems.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you familiar with fire alarm, intrusion detection, and access control systems?</li><li>Are you familiar with Python, PowerShell, or Bash scripting?</li><li>Do you possess strong troubleshooting abilities for ELV hardware and software as well as IT?</li></ul><ul><li>Are you familiar with IP cameras, CCTV systems, NVRs and DVRs, and VMS platforms? </li><li>Do you know how to administer systems and networks (DNS, TCP/IP, Windows/Linux, VPNs, and DHCP)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li> IT support/engineering with exposure to ELV systems: 3 years (Required)</li><li> Linux and Windows server environments: 3 years (Required)</li><li>cloud platforms (AWS, Azure, GCP: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>CCNA, MCSA, CompTIA, or vendor-specific camera/security. (Required)</li></ul>

IT Engineer (ELV Systems)

Join Safe City Technology and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Safe City Technology

ABOUT_COMPANY

IT Support Engineer

IT Engineer (ELV Systems)

IT Engineer (ELV Systems)