Urwah Admin

Sagility

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction. Also, focus on customer and employee retention.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Specialist-Operations<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Any Graduate</p><p></p><p><b>
Experience: </b>3+ years experience in Claims Administration, including 12 months in a supervisor capacity. Healthcare Industry Preferred</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li><p>Provide day-to-day leadership support to supervisors and assists with KPI requirements.</p></li><li><p>
Participate in day to day Operations meetings to introduce and/or create action plans based on account requirements</p></li><li><p>
Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.
</p></li><li><p>Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality.</p></li><li><p>
Responsible for quality for all work performed by the team. Ensure support is provided to front line employees (Sr. Process consultants and Team Leader)</p></li><li><p>
Coordinate with Manager Operations to balance needs of individual teams with needs of the entire organization.</p></li><li><p>
Promote teamwork and cooperative effort.
</p></li><li><p>Help train and provide guidance to other Supervisors within the organization.
</p></li><li><p>Maintain a clean, safe, and unobstructed work area, and practice good safety habits.</p></li><li><p>
Provide internal and external customers with the highest quality service.</p></li></ul><p></p><p><b>
Skills</b>:</p><p></p><ul><li><p>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</p></li><li><p>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</p></li><li><p>
Ability to understand basic data and take appropriate action.</p></li><li><p>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</p></li><li><p>
Ability to coach, train, and motivate employees and evaluate their performance.</p></li><li><p>
Ability to strategically lead and develop team towards improved performance.</p></li><li><p>
Ability to delegate and manage work loads and projects across functions within the organization.</p></li><li><p>
Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
Indore, Brilliant Summit, Block -B, Plot no-16India</div></div>

Specialist-Operations

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Specialist Quality<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Any Graduate</p><p></p><p><b>
Experience: </b>2+ Years</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li>Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements.</li><li>
Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.</li><li>
Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. .</li><li>
Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators)</li><li>
Promote teamwork and cooperative effort.</li><li>
Help train and provide guidance to other Supervisors and CSRs within the organization.</li><li>
Maintain a clean, safe, and unobstructed work area, and practice good safety habits.</li><li>
Provide internal and external customers with the highest quality service.</li></ul><p></p><p><b>
Skills</b>:</p><p></p><ul><li>
Basic QA tools definition &amp; usage</li><li>
Able to perform Quality Audits based on parameters defined</li><li>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</li><li>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</li><li>
Ability to improve and/or transform teams processes across functions within the organization.</li><li>
Ability to understand basic data and take appropriate action.</li><li>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</li><li>
Ability to coach, train, and motivate employees and evaluate their performance.</li><li>
Ability to strategically lead and develop team towards improved performance.</li><li>
Ability to delegate and manage work loads and projects across functions within the organization.</li><li>
Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools.</li><li>
Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
BLR, Surya Wave BuildingIndia</div></div>

Specialist Quality

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Process Consultant<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education: </b>Any Graduate</p><p></p><p><b>
Experience: </b>2-3 Years RCM-AP/AR(Non-Voice) Experience</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><ul><li><p>Possess basic knowledge of RCM-AP/AR(Non-Voice) - Non-Voice.</p></li><li><p>
Good reasoning and analytical skills.</p></li><li><p>
Able to communicate fluently in the language required for the function/location.</p></li><li><p>
Active listening skills.</p></li><li><p>
Passion to learn.</p></li><li><p>
Influencing skills.</p></li><li><p>
Ability to comprehend the employee requirement well.</p></li><li><p>
Adhere to attendance and punctuality norms.</p></li><li><p>
Acquiring knowledge &amp; skills of related areas of the process.</p></li><li><p>
Processing claims/developing projects/handling calls, as per the process guidelines.</p></li><li><p>
Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks.</p></li><li><p>
Adhering to the SLA, and understanding Quality &amp; Auditing parameters.</p></li><li><p>
Meeting assigned productivity goals.</p></li><li><p>
Understanding and adhering to quality standards.</p></li><li><p>
Meeting TAT.</p></li><li><p>
Mentor &amp; coach new members of the team based on requirement.</p></li><li><p>
To act as a subject matter expert.</p></li><li><p>
Ability to look for alternative solutions for problems identified; Takes decisions based on logical reasoning and relevant information.</p></li><li><p>
Assumes responsibility for work activities and coordinating efforts.</p></li></ul><p></p><p><b>
Mandatory Skills</b>:</p><ul><li><p>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</p></li><li><p>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</p></li><li><p>
Ability to understand basic data and take appropriate action.</p></li><li><p>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</p></li><li><p>
Ability to coach, train, and motivate employees and evaluate their performance.</p></li><li><p>
Ability to strategically lead and develop team towards improved performance.</p></li><li><p>
Ability to delegate and manage workloads and projects across functions within the organization.</p></li><li><p>
Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</p></li></ul><p></p><p><b>
Preferred Skills</b>:</p><ul><li><p>
US health care (ERISA/HIPAA/State Mandates)</p></li><li><p>
Process SLA
</p></li><li><p>Awareness of ISO, ISMS</p></li><li><p>
Telephone etiquettes</p></li><li><p>
MS office</p></li><li><p>
Typing skills &amp; computer skills</p></li><li><p>
Effective communication in English</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
HyderabadIndia</div></div>

Process Consultant

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
&quot;To conduct data analysis, provide insights, and contribute to decision-making processes.
<br>
Data Analysts work on implementing solutions and ensuring the accuracy and reliability of data analysis.&quot;<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Data Analyst<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Graduate or a bachelor's degree in computer software engineering, computer science, or mathematics or any other equivalent degree.</p><p></p><p><b>
Experience: </b>1- 3 Years</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li><p>Design and execute data analysis projects.</p></li><li><p>
Collaborate with cross-functional teams to gather data requirements and develop analysis solutions.</p></li><li><p>
Implement data analysis principles and best practices.</p></li><li><p>
Troubleshoot and debug data analysis issues.</p></li><li><p>
Contribute to documentation and participate in data reviews.</p></li></ul><p></p><p><b>
Mandatory Skills</b>:</p><p></p><ul><li><p>
Excellent communication skills, both written and verbal - Proficient in one or more data analytic programming languages</p></li><li><p>
Excellent analytical and problem-solving skills</p></li><li><p>
Proficient in data analysis tools and techniques</p></li><li><p>
Proficient in Python and SQL</p></li><li><p>
Understanding of data structures and databases</p></li><li><p>
Ability to work with a diverse cross-functional team</p></li><li><p>
Ability to create and maintain documentation for analysis processes.</p></li></ul><p></p><p><b>
Preferred Skills</b>:</p><p></p><ul><li><p>
Hands-on experience with data visualization tools Knowledge of statistical analysis techniques</p></li><li><p>
Experience with SQL for data querying Familiarity with data modeling and transformation Interest in advanced data analytics methodologies.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
BangaloreIndia</div></div>

Data Analyst

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
As an Assistant Manager in the Compliance Department of our healthcare BPO company, you will assist in overseeing various compliance initiatives and activities. You will work closely with the Compliance Manager and collaborate with cross-functional teams to develop and implement compliance policies, conduct audits, and promote a culture of compliance throughout the organization. Your attention to detail and understanding of healthcare regulations will contribute to maintaining the highest standards of compliance in the healthcare BPO industry.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Assistant Manager Compliance<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b></p><p>
Graduate Or Post Graduate</p><p></p><p><b>
Experience:</b></p><p>
2+ Years</p><p></p><p><b>
Preferred Skills:
</b></p><ul><li><p>Familiarity with healthcare laws, regulations, and industry standards, with a focus on data privacy and security requirements.</p></li><li><p>
Strong attention to detail and ability to analyze complex information.</p></li><li><p>
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.</p></li><li><p>
Ability to work independently and take initiative in managing compliance-related tasks.</p></li><li><p>
High level of integrity, ethics, and the ability to handle confidential information with discretion</p></li></ul><p></p><p><b>
Roles &amp; Responsibilities:</b></p><p></p><p><b>
Responsibilities:</b></p><ul><li><p><b>
Compliance Support:</b> Assist the Compliance Manager in developing, implementing, and monitoring a comprehensive compliance program for the healthcare BPO industry. Ensure adherence to relevant laws, regulations, and industry standards, such as HIPAA, HITECH Act, GDPR, and other data privacy regulations.</p></li><li><p><b>
Policy and Procedure Development:</b> Collaborate with the Compliance Manager and other stakeholders to review, update, and implement compliance policies, procedures, and guidelines. Disseminate these materials to employees and ensure understanding and adherence.</p></li><li><p><b>
Regulatory Updates:</b> Stay informed about changes in healthcare laws and regulations and assist in communicating updates to the organization. Support the Compliance Manager in ensuring the company's practices align with regulatory requirements.</p></li><li><p><b>
Internal Audits:</b> Participate in compliance audits to assess the effectiveness of the compliance program. Assist in identifying compliance gaps and recommending corrective actions.</p></li><li><p><b>
Training and Education:</b> Assist in developing and conducting compliance training programs for employees at all levels. Help raise awareness of compliance requirements and promote a culture of ethical conduct.</p></li><li><p><b>
Vendor Due Diligence:</b> Collaborate with the vendor management team to assess and ensure compliance of third-party vendors and partners.</p></li><li><p><b>
Reporting and Documentation:</b> Assist in maintaining accurate records of compliance activities, audit findings, training completion, and policy attestations. Contribute to preparing compliance reports for senior management and the board of directors.</p></li><li><p><b>
Continuous Improvement:</b> Provide input for the enhancement of the compliance program based on industry best practices and emerging regulatory trends.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
BangaloreIndia</div></div>

Assistant Manager Compliance

<p>We&rsquo;re Hiring &ndash; AR Caller (Physician Billing)</p><p>Location: Hyderabad | Shift: Night (6 PM &ndash; 3 AM IST)</p><p>Experience: 1&ndash;4 Years (Physician Billing &ndash; US Healthcare)</p><p>Education: Graduate</p><p>Salary: Up to &#8377;5 LPA</p><p>What We&rsquo;re Looking For:</p><p>&#9989; Hands-on experience in Physician Billing AR calling</p><p>&#9989; Solid knowledge of the US Healthcare RCM cycle</p><p>&#9989; Excellent spoken &amp; written English</p><p>&#9989; Comfortable with night shifts</p><p>Job Type: Full-time</p><p>Pay: &#8377;21,000.00 - &#8377;400,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

AR calling - Physician Billing

Join Sagility and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.