Urwah Admin

Sagility

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Subject matter expert<br>
Audit Process Quality<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Quality Specialist<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Any Graduate</p><p></p><p><b>
Experience: </b>2+ Years</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li><p>Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements.</p></li><li><p>
Participate in day to day Claims meetings to introduce and/or create action plans based on account requirements</p></li><li><p>
Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.
</p></li><li><p>Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. .
</p></li><li><p>Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators)</p></li><li><p>
Coordinate with Manager Claims to balance needs of individual teams with needs of the entire organization.</p></li><li><p>
Promote teamwork and cooperative effort.
</p></li><li><p>Help train and provide guidance to other Supervisors and CSRs within the organization.
</p></li><li><p>Maintain a clean, safe, and unobstructed work area, and practice good safety habits.</p></li><li><p>
Provide internal and external customers with the highest quality service.</p></li></ul><p></p><p><b>
Skills</b>:</p><p></p><ul><li><p>
Subject matter expert in Claims process.</p></li><li><p>
Able to perform Quality Audits.</p></li><li><p>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</p></li><li><p>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</p></li><li><p>
Ability to improve and/or transform teams processes across functions within the organization.</p></li><li><p>
Ability to understand basic data and take appropriate action.</p></li><li><p>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</p></li><li><p>
Ability to coach, train, and motivate employees and evaluate their performance.</p></li><li><p>
Ability to strategically lead and develop team towards improved performance.</p></li><li><p>
Ability to delegate and manage work loads and projects across functions within the organization.</p></li><li><p>
Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools.</p></li><li><p>
Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
BLR, Surya Wave BuildingIndia</div></div>

Quality Specialist

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Production Support Engineer - Oracle DBA<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p>
Job Title: Database Administrator (Oracle / SQL Server)</p><p>
Experience: 2&ndash;3+ years<br>
Location: Hyderabad (Hybrid)<br>
Shift: Rotational Shifts (24&times;7) &ndash; 2 PM to 11 PM / 4 PM to 1 AM / 6 PM to 3 AM<br>
<br>
<b>Job Description</b><br>
We are looking for a technically strong Database Administrator with hands-on experience in Oracle and SQL Server environments. The ideal candidate should have solid technical fundamentals, the ability to work across multiple technologies, and a good understanding of database administration practices.</p><p><b><br>
Key Responsibilities</b><br>
Manage and support Oracle and SQL Server databases across multiple environments.<br>
Write and optimize SQL queries (mandatory).<br>
Perform routine DBA tasks, performance tuning, backup/recovery, and troubleshooting.<br>
Work on both Windows and Linux operating systems (mandatory).<br>
Collaborate with cross-functional teams to resolve database-related issues.<br>
Support production systems during rotational shifts as part of a 24&times;7 environment.</p><p><b><br>
Required Skills</b><br>
B.Tech / B.E / MCA graduates.<br>
Strong conceptual knowledge of Oracle databases.<br>
Hands-on experience with Oracle &amp; SQL Server Administration.<br>
Proficiency in writing SQL queries (mandatory).<br>
Exposure to Windows and Linux platforms (mandatory).<br>
Knowledge of cloud platforms (Azure / AWS) is an added advantage.<br>
Good communication and problem-solving skills.<br>
Preferred / Good to Have<br>
Certifications in Oracle, Azure, SQL Server, or AWS.<br>
Understanding of the Healthcare domain (Payer &amp; Provider workflows).</p><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
HyderabadIndia</div></div>

Production Support Engineer - Oracle DBA

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Process Consultant<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b><br>
Any Graduate</p><p><b><br>
Experience:</b><br>
1-2 Years RCM-AP/AR(Voice) Experience</p><p></p><p><b>
Mandatory Skills:</b></p><ul><li><p>
Exceptional customer/ client interaction skills,</p></li><li><p>
Ability to manage client escalations,</p></li><li><p>
Experienced in managing client advocacy,</p></li><li><p>
Excellent in usage of MS Excel to compile, collate and summarize
</p></li></ul><p><b>Preferred Skills:</b></p><ul><li><p>
US health care (ERISA/HIPAA/State Mandates)</p></li><li><p>
Process SLA</p></li><li><p>
Awareness of ISO, ISMS</p></li><li><p>
Telephone etiquettes</p></li><li><p>
MS office</p></li><li><p>
Typing skills &amp; computer skills</p></li><li><p>
Effective communication in English</p></li><li><p>
Good analytical skills</p></li><li><p>
Comprehending ability</p></li></ul><p></p><p><b>
Roles &amp; Responsibilities:</b></p><ul><li><p>
Possess basic knowledge of RCM-AP/AR(Voice)</p></li><li><p>
Good reasoning and analytical skills</p></li><li><p>
Able to communicate fluently in the language required for the function/location</p></li><li><p>
Active listening skills</p></li><li><p>
Passion to learn</p></li><li><p>
Influencing skills</p></li><li><p>
Ability to comprehend the process requirement well</p></li><li><p>
Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines.</p></li><li><p>
Understand the basic professional standards and established procedures, policies before taking action and making decisions.</p></li><li><p>
Maintain customer satisfaction ratings through TAT and quality standard basis client SLA&rsquo;s</p></li><li><p>
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input</p></li><li><p>
Input data into the company platform to keep each customer record updated</p></li><li><p>
Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary.</p></li><li><p>
Individuals should have commitment to customer satisfaction and an ability to make quick and accurate decisions.</p></li><li><p>
Mentor &amp; coach new members of the team based on requirement</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
HyderabadIndia</div></div>

Process Consultant

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><ul><li>Oversee analytics for the full revenue cycle: patient access, billing, coding, and collections.</li><li>Drive performance improvement through data insights and process optimization.</li><li>Collaborate with leadership across finance, operations, and compliance.</li><li>Develop and manage dashboards tracking KPIs like A/R days, denial rates, and net collections.</li><li>Ensure adherence to US healthcare regulations and payer Provider policies.</li><li>Proven experience in US healthcare revenue cycle management AR follow up Hospital and Physician.</li><li>Strong leadership and stakeholder management skills.</li><li>Expertise in Excel and SQL.</li><li>Deep understanding of payer reimbursement, coding standards, and compliance.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Manager-Analytics<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Any Graduate or Postgraduate</p><p></p><p><b>
Experience:</b> 8+ years experience in Claims Administration, including directing multiple sites and clients. Healthcare Industry Preferred and Analytics</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li>Oversee analytics for the full revenue cycle: patient access, billing, coding, and collections.</li><li>
Drive performance improvement through data insights and process optimization.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
HyderabadIndia</div></div>

Manager-Analytics

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
To provide strategic leadership in technology consulting, driving innovation and excellence in technology solutions. Principal Consultants in Technology play a key role in shaping the overall technology strategy and ensuring the alignment of technology solutions with business goals.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Director<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education: </b>Graduate or a bachelor's degree in computer software engineering, computer science, or mathematics or any other equivalent degree.</p><p></p><p><b>
Experience: </b>10 - 13 Years</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><p>Provide strategic leadership in technology consulting, shaping the overall technology strategy.</p><p>
Drive innovation and excellence in technology solutions.</p><p>
Collaborate with executive leadership to align technology solutions with business goals.</p><p>
Lead and guide project teams to ensure successful project delivery.</p><p>
Contribute to strategic decision-making and technology roadmap planning.</p><p>
Mentor and coach technology consulting teams.</p><p></p><p><b>
Mandatory Skills</b>:</p><ul><li><p>
Strong analytical and problem-solving skills</p></li><li><p>
Excellent communication skills, both written and verbal</p></li><li><p>
Proven expertise in business analysis and technology consulting</p></li><li><p>
Ability to provide strategic leadership</p></li><li><p>
In-depth knowledge of industry best practices</p></li><li><p>
Strong project management skills</p></li></ul><p></p><p><b>
Preferred Skills</b>:</p><p></p><ul><li><p>
Proven experience in providing strategic leadership in technology consulting</p></li><li><p>
Expertise in driving innovation and excellence in technology solutions</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
BangaloreIndia</div></div>

Director

Job title Care Coach-Special Needs Plan About Sagility <p> Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. </p> <p></p> <p><b>Job title:</b></p> Care Coach-Special Needs Plan <p></p> <p><b>Job Description:</b></p> <p>This is a seasonal position with a tentative end date of May 2026. Employees who remain in their role through the full duration of the assignment will be eligible for an end-of-season bonus. This bonus is designed to recognize and reward the dedication and commitment of team members who see the project through to completion.</p> <p></p> <p>Are you passionate about helping others and making a difference in your community? At Sagility, we are seeking compassionate, detail oriented professionals to join our expanding team of <b>Care Coaches</b>. We welcome applications from individuals with a variety of educational and professional backgrounds who are ready to bring empathy, critical thinking, and dedication to patient care.</p> <p></p> <p><b>What You Will Do</b></p> <p>As a Care Coach, you will support adult patients, many of whom are elderly or chronically ill by conducting health assessments, coordinating care, and guiding them through their healthcare journey. You will work in collaboration with members of the healthcare team to ensure patients understand their health benefits and receive the right care at the right time.</p> <p></p> <p><b>Who We Are Looking For</b></p> <p>We welcome applicants who meet the following:</p> <ul> <li> <b>Education</b>: Bachelor's or associate degree in any discipline</li> <li> <b>Experience</b>: Minimum of 2 years in direct adult patient care in similar settings as above</li> </ul> <p></p> <p><b>What You Bring</b></p> <ul> <li>Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems</li> <li>Strong interpersonal and communication skills</li> <li>Ability to build trust with patients, colleagues, and healthcare stakeholders.</li> <li>Critical thinking and problem-solving mindset</li> </ul> <p></p> <p><b>Preferred (but not required):</b></p> <ul> <li>Experience with Medicare/Medicaid recipients</li> <li>Familiarity with health assessments and benefit coordination</li> <li>Background working with elderly or chronically ill patients.</li> <li>Experience in BPO healthcare</li> </ul> <p></p> <p><b>Why Join Sagility?</b></p> <p>We believe in supporting our team as much as they support our patients. As a Care Coach, you will have access to a wide range of benefits, including:</p> <ul> <li><b>Pay is $17.00-$19.00 per hour </b></li> <li> <b>Daily Pay</b> Access your earnings when you need them.</li> <li> <b>Comprehensive Benefits</b> Medical, Dental, Vision, Life Insurance, Short and Long Term Disability</li> <li> <b>Work-Life Balance</b> Paid Time Off (PTO), Flexible Spending Account (FSA), Employee Assistance Program</li> <li> <b>Retirement Savings</b> 401(k) with employer contributions</li> <li> <b>Education Support</b> Tuition reimbursement to support your growth.</li> </ul> <p></p> <p><b>Ready to start a career where your compassion meets purpose?</b> Apply today and take the first step toward becoming a Care Coach at Sagility.</p> <p></p> <p><b>Join Sagility today and make a difference!</b></p> <p></p> <p><b> Sagility is an Equal Opportunity </b> Employer/Vet/Disability. </p> <p></p> <p></p> <p><b>Location:</b></p> USAUnited States of America

Care Coach-Special Needs Plan

Join Sagility and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sagility

ABOUT_COMPANY

Quality Specialist

Production Support Engineer - Oracle DBA

Process Consultant

Manager-Analytics

Director

Care Coach-Special Needs Plan

Care Coach-Special Needs Plan