Qureos Mentor

SAMAA MEDICAL CENTER

Call Center Job ResponsibilitiesCustomer Service<ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul>Call Handling &amp; Communication<ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul>Administrative Tasks<ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul>Quality &amp; Performance<ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul>Other Responsibilities<ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul>Job Types: Full-time, Contract

Call Center Agent

Responsibilities:<ul><li>Capture high-quality photos and videos for marketing, events, and social media.</li><li>Edit photos and videos professionally using Adobe Photoshop, Lightroom, and Premiere Pro.</li><li>Design digital and print materials such as posters, flyers, social media posts, and banners.</li><li>Manage and organize visual content for campaigns and advertisements.</li><li>Collaborate with the marketing and management team to create creative visual concepts.</li><li>Ensure all visuals align with the company&rsquo;s brand identity.</li></ul>Requirements:<ul><li>Proven experience as a photographer and graphic designer.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects).</li><li>Strong creativity and attention to detail.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Experience in product, portrait, or clinic photography is an advantage.</li><li>Basic video editing and motion graphics skills preferred.</li></ul>Benefits:<ul><li>Competitive salary (based on experience).</li><li>Friendly and creative work environment.</li><li>Opportunity for growth and portfolio</li><li>To Apply:</li></ul>Send your CV + portfolio to [your email address] with the subject line &ldquo;Application &ndash; Photographer &amp; Graphic Designer&rdquo;.Job Types: Full-time, Contract

Graphic Designer & Photographer

Job Summary: The Hair Transplant Doctor is responsible for performing surgical and non-surgical hair restoration procedures, including Follicular Unit Extraction (FUE) and Follicular Unit Transplantation (FUT). The role requires strong expertise in diagnosing hair loss conditions, planning personalized treatment plans, and ensuring safe, effective, and natural-looking results for patients while maintaining the highest standards of medical ethics and patient care.Key Responsibilities:<ul><li>Conduct thorough consultations and scalp examinations to diagnose hair loss and determine suitable treatment options.</li><li>Perform surgical hair transplant procedures (FUE, FUT, DHI, etc.) with precision and care.</li><li>Oversee graft extraction, preparation, and implantation, ensuring natural density and hairline design.</li><li>Administer non-surgical hair restoration treatments such as PRP (Platelet-Rich Plasma), mesotherapy, or medical therapies when required.</li><li>Provide pre- and post-operative care, instructions, and follow-up for patients.</li><li>Ensure all procedures comply with medical, safety, and ethical standards.</li><li>Maintain accurate patient records, consent forms, and treatment documentation.</li><li>Supervise and train supporting staff (nurses, technicians) involved in hair restoration procedures.</li><li>Stay updated with the latest advancements, technologies, and trends in hair transplantation.</li></ul>Requirements:<ul><li>Medical Degree (MBBS/MD) with specialization in Dermatology, Plastic Surgery, or related field.</li><li>Valid medical license (DHA/MOH/HAAD or equivalent, depending on location).</li><li>Certified training and proven experience in hair transplant procedures (FUE/FUT).</li><li>Strong knowledge of hair loss conditions and treatment modalities.</li><li>Excellent surgical, aesthetic judgment, and fine motor skills.</li><li>Patient-centered, empathetic, and detail-oriented approach.</li><li>Strong leadership and communication skills.</li></ul>Job Type: Full-time

Hair Transplant Doctor

Join SAMAA MEDICAL CENTER and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SAMAA MEDICAL CENTER

ABOUT_COMPANY

Call Center Agent

Graphic Designer & Photographer

Hair Transplant Doctor