Qureos Mentor

Samsara

<div><div>Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations&trade; Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing &mdash; and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.</div>
About the role:

Samsara Technologies India Private Limited is looking for an experienced support engineer to join our Global Technical Support organization as a Product Support Engineer. In this role, you will be responsible for resolving mission-critical issues across the entire Safety solutions stack, including full-stack, firmware, and hardware, ensuring system reliability and performance. You will provide debugging, failure analysis, and design feedback to our Software Engineering teams with the primary goal of improving product quality to ensure world-class customer experience.

This role is a combination of troubleshooting and creative problem-solving with a strong customer focus. We are looking for hands-on engineers who are passionate about Samsara's mission with an attitude to resolve issues with a sense of urgency.

This role will have a dotted line to the Support Director based in India and will require you to work from our Bengaluru office as needed to handle on-site training. You must reside within a 1.5 hour commuting distance from the office. Relocation assistance will not be provided for this role.

This is a hybrid position based in our Bengaluru office, requiring you to participate in an on-call rotation schedule to triage and manage high-severity issues and outages.

You should apply if:
<ul>
<li>You want to impact the industries that run our world: Your efforts will result in real-world impact&mdash;helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.</li>
<li>You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.</li>
<li>You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.</li>
<li>You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.</li>
</ul>
Role Overview:

As a Product Support Engineer, you will serve as the primary driver for resolving our most complex customer challenges in mobile and cloud applications. You will combine technical expertise, project management skills, and cross-functional leadership to deliver timely solutions, influence product improvements, and ensure customer satisfaction at scale.

In this role, you will:
<ul>
<li>Resolve complex issues: Diagnose and resolve advanced mobile and cloud application issues for post-sales customers.</li>
<li>Own escalations: Act as the single point of contact for high-severity technical escalations, ensuring stakeholders remain informed throughout the process.</li>
<li>Executive communication: Provide concise and regular updates to Samsara's executive leadership on the status of critical technical issues.</li>
<li>Drive post-mortems: Lead root cause analyses to uncover learnings, identify recurring patterns, and recommend systematic improvements.</li>
<li>Partner with engineering: Collaborate closely with engineering teams to reproduce bugs, build testbeds, and influence long-term fixes/improvements.</li>
<li>Enable Support excellence: Serve as a subject matter expert, mentoring and upskilling our global customer support team including writing clear troubleshooting guides, developing effective talk tracks, and sharing best practices.</li>
<li>Ticketing systems leadership: Leverage your knowledge of support ticket management and integrations between Zendesk and JIRA to optimize workflows and improve customer experience.</li>
<li>On-call rotation: Participate in a peer on-call schedule every few weeks to ensure operational continuity.</li>
<li>Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.</li>
</ul>
Minimum requirements for this role:
<ul>
<li>Bachelor's degree or higher in Computer Science, Software Engineering, or a related technical field.</li>
<li>6+ years in a technical role with proven cross-functional collaboration.</li>
<li>5+ years supporting enterprise customers, including 3+ years at L3/Tier3 level.</li>
<li>Experience in debugging and troubleshooting iOS and Android mobile app ecosystems.</li>
<li>Ability to debug mobile app performance, crashes, authentication, and connectivity.</li>
<li>Ability to troubleshoot end-to-end data flows using SQL, APIs, logs, and scripting.</li>
<li>Strong proficiency with SQL and scripting languages (e.g., Python).</li>
<li>Experience with enterprise mobile and cloud applications.</li>
<li>Familiarity with analytics tools (e.g., Databricks, Tableau).</li>
<li>Proven track record in incident handling-from service degradation to full outages.</li>
<li>Excellent problem-solving, communication, and customer service skills.</li>
<li>Ability to thrive in fast-paced, dynamic environments with resilience and creativity.</li>
</ul>
An ideal candidate also has:
<ul>
<li>Strong troubleshooting skills for distributed systems, complex integrations, and enterprise mobile cloud applications.</li>
<li>Experience across the enterprise product lifecycle, from MVP to GTM launch and post-sales technical support.</li>
<li>Experience in React Native and native mobile app development (iOS/Android).</li>
<li>Skilled with SQL, scripting languages (e.g., Python), and data analytics tools such as Databricks and Tableau.</li>
<li>Hands-on experience with support ticketing systems, including Zendesk&ndash;JIRA integrations.</li>
<li>Domain expertise in logistics, fleet management, routing, dispatch, industrial IoT, or geospatial systems.</li>
<li>Ability to translate complex technical concepts into clear, actionable insights for diverse audiences.</li>
<li>Proven ability to influence cross-functional teams with executive-level communication and strong project management skills.</li>
<li>Calm under pressure, with urgency and passion for solving complex customer challenges.</li>
</ul>
#LI-Hybrid<div>
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.</div></div>

Product Support Engineer

<div><div>Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations&trade; Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing &mdash; and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.</div>
About the role:

We are seeking a Senior Risk and Data Analyst &ndash; AI &amp; Analytics to join our Internal Audit &amp; Risk Governance team based in Bengaluru. This role is ideal for an individual with 5 to 6 years of experience in audit, risk management, and data analytics, with a strong command of data-driven insights and operational process evaluation.

The ideal candidate brings a combination of strong technical data skills, risk acumen, and a proactive mindset. You will play a key role in supporting Enterprise Risk Management in building out Samsara's global ERM program, strengthening board-level risk reporting, and embedding dynamic risk intelligence across governance processes. You will also support Samsara's internal audit, SOX compliance, and operational review programs by leveraging data analytics to drive deeper risk insights, improve audit coverage, and enhance decision-making.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. This position requires working hours in IST time zone. 
 
You should apply if:
<ul>
<li>You want to impact the industries that run our world: Your efforts will result in real-world impact&mdash;helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.</li>
<li>You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.</li>
<li>You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.</li>
<li>You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.</li>
</ul>
In this role, you will:
<ul>
<li>Build relationships across the business, including risk, compliance, and BizTech (IT &amp; Security) teams, to understand key risks, financial/business controls, and control gap areas to inform IA's audit plan.</li>
<li>Partner with ERM to design and deliver risk dashboards, heatmaps, and forward-looking analytics.</li>
<li>Contribute to the buildout of continuous risk monitoring and early-warning indicators across financial, operational, compliance, and strategic risk domains.</li>
<li>Collaborate with Internal Audit (IA) leadership to define and execute a data analytics strategy that enhances audit engagements, risk assessments, department metrics, board reporting, and other initiatives.</li>
<li>Drive end-to-end delivery of data-driven internal audit projects&mdash;from scope definition through data acquisition, analysis, communication to key stakeholders, and formal reporting.</li>
<li>Support the development and maturity of the enterprise risk management program by designing and implementing data-enabled processes for risk identification, assessment, and monitoring.</li>
<li>Integrate analytics into SOX and operational audits to enhance control testing, issue analysis, and root cause evaluation.</li>
<li>Apply advanced analytics and selectively use AI/LLM tools to enhance anomaly detection, predictive risk insights, and efficiency in testing and monitoring.</li>
<li>Experiment with practical AI applications in governance reporting and risk dashboards, ensuring outputs remain business-relevant and actionable for leadership.</li>
<li>Maintain and enhance internal data models, risk scoring frameworks, and dynamic dashboards using tools such as Tableau or Power BI.</li>
<li>Champion Samsara's cultural principles&mdash;Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team&mdash;while advancing data and risk analytics capabilities.</li>
</ul><h3 class="jobSectionHeader">Minimum requirements for the role:</h3>
<ul><li>5&ndash;6 years of experience in risk advisory, internal audit, or governance functions with demonstrated ability to apply data and analytics in these contexts.</li>
<li>Practical experience with risk assessment, prioritization, and mitigation processes.</li>
<li>Ability to update, and maintain enterprise risk registers, heatmaps, and risk dashboards.</li>
<li>Familiarity with risk frameworks such as COSO ERM, ISO 31000, and NIST RMF, and experience applying them in business settings.</li>
<li>Experience developing and monitoring key risk indicators (KRIs) and early-warning metrics.</li>
<li>Hands-on exposure to GRC platforms (e.g., Diligent, Archer, MetricStream, ServiceNow).</li>
<li>Ability to align risk and compliance activities with governance structures and strategic objectives.</li>
<li>Understanding of third-party/vendor risk management processes.</li>
<li>Demonstrated ability to translate complex data into clear, actionable insights for executive-level decision making and board reporting</li>
<li>Working knowledge or experience in extraction and exploratory analysis of data from a range of data sources, leveraging data analysis and data visualization tools and techniques (e.g., Tableau, SQL, IDEA, Power BI, Python).</li>
<li>Experience applying analytics and emerging AI/ML techniques in risk, audit, or compliance contexts (e.g., anomaly detection, predictive scoring, or automated reporting).</li>
<li>Strong verbal and written communication skills, with the ability to effectively communicate risk and data insights to senior executives.</li>
<li>Strong project management skills with the ability to juggle multiple work efforts, be agile, and adapt quickly to changing needs</li>
</ul>
An ideal candidate also has:
<ul>
<li>A bachelor's degree or equivalent experience in Accounting, Finance, Business, Risk Management, Economics, or Management Information Systems.</li>
<li>Demonstrated curiosity and practical experience applying AI/LLM tools in risk intelligence - such as dynamic reporting, predictive analytics, or continuous monitoring - while ensuring interpretability for executives.</li>
<li>Proven ability to scale AI-enabled insights into governance processes without over-engineering solutions.</li>
<li>Track record of building or maturing risk analytics programs within a corporate or consulting environment.</li>
<li>Professional certifications such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certification in Risk Management Assurance (CRMA) that reinforce technical credibility.</li>
</ul>
#LI-hybrid<div>
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.</div></div>

Senior Risk & Data Analyst - AI & Analytics

<div><div>Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations&trade; Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing &mdash; and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.</div>
About the role:

At Samsara, the Deal Desk's mission is to secure durable and efficient growth for the company through best-in-class, agile and scalable deal governance. The Deal Desk Director for Enterprise will lead Samsara's Deal Desk function for US/Canada Enterprise segments.

Reporting directly to Samsara's Vice President of Deal Desk, this role will:
<ul>
<li>Work closely with senior leadership across Samsara (Sales, Finance, Operations, Accounting, Legal, and Product) to influence deal outcomes and achieve corporate financial goals.</li>
<li>Execute at a high pace and ensure continuous improvement through business insights and cross-functional influence</li>
<li>Foster a fulfilling and inclusive work experience by hiring, managing and developing a high-performing team.</li>
</ul>
In this role, your impact will be highly visible and contribute directly to Samsara's business performance and success.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

In this role, you will:
<ul>
<li>Provide direct support to Sales and Sales leadership to help shape complex Enterprise transactions</li>
<li>Partner with Sales and Finance leadership to inform and execute a syndicated deal strategy, including pricing, payment structures, commercial terms, legal and product considerations</li>
<li>Utilize data and real-time reporting to support decision-making/executive communication and to identify areas of improvement</li>
<li>Demonstrate operational excellence to provide a delightful Sales and Customer experience</li>
<li>Build strong cross-functional partnerships, proactively communicate and iterate on feedback</li>
<li>Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices</li>
<li>Hire, develop and lead an inclusive, engaged, and high-performing team of deal managers</li>
</ul>
Minimum requirements for the role:
<ul>
<li>10+ years of combined experience in Deal Desk, Finance, Sales, Sales Operations, Revenue Operations or equivalent roles</li>
<li>Demonstrated experience in complex deal negotiations</li>
<li>Financial acumen, ability to translate corporate financial goals into deal support strategy</li>
<li>Demonstrated ability to hire, manage, and develop talent and lead a high-performing team</li>
<li>Ability to work with senior management and Enterprise Customers, distill key concepts, and influence business choices</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to synthesize data into actionable insights, make data-driven conclusions and establish recurring reporting to monitor performance</li>
<li>Proficiency in CRM, CPQ and CLM tools and familiarity with downstream systems (eg, ERP, reporting visualizations)</li>
</ul>
An ideal candidate also has:
<ul>
<li>Experience managing a Deal Desk or Commercial Incubation team within a high-growth SaaS business at scale ($1 billion + ARR)</li>
<li>Proficiency in Salesforce and NetSuite</li>
</ul><div>
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.</div></div>

Director, Deal Desk

Join Samsara and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Samsara

ABOUT_COMPANY

Product Support Engineer

Senior Risk & Data Analyst - AI & Analytics

Director, Deal Desk