Urwah Admin

Samsung Electronics

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 <p>
  Making the future is everyday life at Samsung. We&rsquo;re seeking innovators who are called to not just change the world, but build a better one.
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  Samsung Electronics Turkiye is looking for a
  <strong>
   D2C Content Management Professional.
  </strong>
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  <strong>
   Key activities
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 <ul>
  <li>
   Website: Briefing to 3rd party agency to generate and create campaign&rsquo;s creatives and copywriting
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   Proceeding the campaign and new product launch content process from A to Z
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   Managing localization process in accordance with global guidelines and local initiatives
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   SEO: Working closely with 3rd party agency on SEO to improve our organic search results
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   Insider: Managing on-site marketing tool (Insider) including strategy, campaign visibility
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   WhatsApp Broadcast Channel: Managing WhatsApp channel in accordance with current campaigns
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   CRM &amp; Social Media: Working closely with related marketing teams to share and promote D2C campaign and features.
  </li>
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   Performance Marketing Visuals: Working closely with performance marketing teams to prepare D2C campaign assets on Meta, Google, TikTok.
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   Creation and implementation of a content calendar to align with the E-Commerce, Corporate Marketing, and Digital Marketing team.
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   Research relevant trends, keep up to date with industry best practices and benchmark them.
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 </ul>
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   Desired Skills &amp; Experience
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   At least 5 years of experience in web marketing/web content management
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   Bachelor's Degree and/or equivalent related work experience required
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   Knowledge of SEO and web traffic metrics,
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   Excellent verbal &amp; written communication skills in English
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   Having know-how in the visual &amp; written digital content process
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   Preferable to have knowledge of content management systems
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   Working knowledge of web content marketing
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   Excellent analytical point of view
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   Working for a digital agency is a plus
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   Having a knowledge of the importance of and need for reporting
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   Excellent skills in Microsoft office packages; in particular, Excel
  </li>
 </ul>
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 </p>
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Website Content Management Professional

<div><div>Position Summary</div><div></div>
What You Will Do<br>
<ul><li>Design, develop, and deliver global training programs that facilitate learning and skill building that</li></ul>
supports company initiatives and allows the company to achieve its goals<br>
<ul><li>Establish repeatable onboarding and training programs for new and existing team members that</li></ul>
can be adopted globally<br>
<ul><li>Collaborate with stakeholders and subject matter experts to assess learning needs, instructional</li></ul>
goals, and outcomes and determine the best way to design and develop training programs.<br>
<ul><li>Gather information from product managers, engineers, and other subject matter experts to create</li></ul>
or curate training assets, presentations &amp; course materials and ensure stakeholder alignment and<br>
content accuracy.<br>
<ul><li>Facilitate learning through various delivery methods, including in-person instruction, virtual</li></ul>
training, workshops and coaching on applications and processes.<br>
<ul><li>Build solid cross-functional relationships with product, engineering, HR, product marketing, and</li></ul>
operations teams for smooth coordination and execution of training deliverables.<br>
<ul><li>Lead as a subject matter expert on learning &amp; training strategies, tips &amp; tricks, and platforms for</li></ul>
the organization<br>
<ul><li>Manage and utilize Learning Management Systems (LMS) to implement and build-out learning</li></ul>
programs for various training needs<br>
<ul><li>Establish key performance indicators (KPIs) to measure the effectiveness of learning programs,</li></ul>
and use data to drive continuous improvement<br>
<ul><li>Build and manage a team of training professionals</li></ul><div></div><div>
Role and Responsibilities</div><div></div><div><br>
 6+ years of learning and development experience, preferably in a technical domain, with a proven track record of designing and implementing successful learning programs 2+ years of experience independently driving training and development projects Experience managing a team that works collaboratively, globally, and cross-functionally Proven track record of driving results through learning programs and strategies. Strong understanding of adult learning principles and the ability to apply them to diverse employee populations Experience defining, measuring, and being accountable for key metrics and performance indicators around the effectiveness of training programs Experience in the Advertising technologies is a plus Proven ability to work independently with minimal oversight and driving projects to completion and successful outcomes Excellent time management skills, with ability to handle multiple management tasks and their own project assignments simultaneously Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams as well as manage stakeholders of all levels Demonstrated ability to think strategically and translate strategy into actionable plans Have a strong understanding of the effectiveness of differing learning solutions and modalities, including in-person and virtual instructor-led training (ILT), eLearning and microlearning, and AI-driven learning Expertise with Learning Management Systems (LMS) and/or other learning technologies Working knowledge of MS Office, SharePoint, Confluence, Jira, Slack, Google Docs, and video editing tools. Strong planning, leadership, project management and analytical skills BS/BA degree in Business, Human Resources, Communications, Education, or related field</div><div></div><div>
Skills and Qualifications</div><div></div><div>
Join our dynamic team and play a key role in shaping the future of our ad tech platform. If you're passionate about playing an instrumental role in the development of cutting-edge advertising solutions and have a solid background in learning &amp; development, we would love to hear from you<br>
<br>
Compensation for this role, for candidates based in Mountain View, CA is expected to be between $170,000 ~ $210,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.</div><div></div><div><br>
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.</div><div></div><ul><li>Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.</li></ul><div></div><div>
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process</div><div>
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.</div></div>

Training and Development Manager

<div><div>Position Summary</div><div></div>
1. Provide long time to use, heat protection and maximum performance by utilizing given but limited resource within system in order to maximize customer satisfaction, .<br>
2. Establish optimal target considering market requirements since performance and power consumption time/heat are trade-offs on system.<div></div><div>
Role and Responsibilities</div><div></div><div>
1. [Establishing target of power consumption, temperature and performance] Understand the operation principle and characteristics of hardware components that constitute the system.</div><div>
2. [Determining hardware requirements to achieve system target of power consumption, temperature and performance] Understand the operation principle and characteristics of hardware components that constitute the system.</div><div>
3. [Analysis and optimization for power consumption] Construct measurement environment according to given scenarios, measure power consumption of whole system and check the operation of each component.</div><div>
4. [Analysis and optimization for temperature] Construct measurement environment according to given scenarios, measure temperature of whole system and check the operation of each component.</div><div>
5. [Analysis and optimization for performance] Construct measurement environment according to given scenarios, measure performance of whole system and check the operation of each component.</div><div></div><div>
Skills and Qualifications</div><div></div><ul><li>Learns to use professional concepts. Applies company policies and procedures to resolve routine issues</li><li>Works on problems of limited scope. Follows standard practices and procedures</li><li>Normally receives detailed instructions on all work</li><li>Typical entry point for university graduates</li></ul></div><div></div>

System Performance Engineer

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 <p>
  <strong>
   1. Role Summary
  </strong>
 </p>
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  The Modern Trade Account Manager is responsible for managing relationships and driving sales performance in modern trade channels such as hypermarkets, chains, and key retail accounts. The role involves achieving sales targets, executing trade marketing plans, ensuring optimal visibility, managing negotiations, and overseeing account operations to support business growth.
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   2. Key Responsibilities
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   A. Sales &amp; Revenue Management
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  Achieve monthly, quarterly, and annual sales targets for assigned key accounts.
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  Monitor sales performance and develop strategies to increase volume, value, and share.
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  Manage pricing, promotions, and product listings to maximize revenue.
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   B. Key Account Management
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  Develop strong relationships with buyers, category managers, and store operation teams.
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  Lead annual business reviews, Joint Business Plans (JBP), and periodic performance presentations.
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  Negotiate trading terms, agreements, and promotional investments.
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   C. Trade Marketing &amp; Merchandising
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  Execute visibility and promotional plans in-store in collaboration with Trade Marketing.
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  Ensure planogram compliance, SKU availability, and correct product placement.
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  Conduct regular store audits to monitor merchandising quality and competitor activity.
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   D. Operational Efficiency
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  Manage order planning, stock replenishment, and supply chain coordination to prevent OOS (out-of-stock).
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  Resolve operational issues such as delivery discrepancies, payment delays, and returns.
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  Track and ensure timely processing of claims, rebates, and promotional spend.
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  <strong>
   E. Market &amp; Competitor Analysis
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  Analyze consumer trends, category performance, and competitor activities in modern trade.
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  Recommend pricing strategies and assortment optimization based on insights.
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  <strong>
   F. Reporting &amp; Documentation
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  Prepare weekly/monthly sales reports and forecasts.
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  Maintain documentation for contracts, agreements, and key account files.
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  <strong>
   Job Specification
  </strong>
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 </p>
 <p>
  <strong>
   1. Education
  </strong>
 </p>
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  Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field.
 </p>
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  <br/>
 </p>
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  <strong>
   2. Experience
  </strong>
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  10-12 years of experience in Key Account Management / Modern Trade sales.
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  Experience in FMCG, retail, consumer electronics, or similar industries.
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  Proven track record managing national or regional modern trade accounts.
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  <strong>
   3. Skills &amp; Competencies
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  <strong>
   A. Technical Skills
  </strong>
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  Strong understanding of the modern trade environment and category dynamics.
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  Proficiency in MS Excel, PowerPoint, and CRM systems.
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  Knowledge of planograms, sell-out data, and category management principles.
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  <strong>
   B. Analytical Skills
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  Ability to analyze data (sell-in, sell-out, stock levels).
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  Strong financial understanding (margins, discounts, trading terms).
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  <strong>
   C. Soft Skills
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  Excellent negotiation and communication skills.
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  Strong relationship-building capability.
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  High level of ownership, resilience, and problem-solving skills.
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  Effective time management and multitasking abilities.
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  <strong>
   4. Behavioural Competencies
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  Results-driven and target-oriented.
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  Customer-centric mindset.
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  Team player with cross-functional collaboration ability.
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  Adaptable to fast-paced retail market changes.
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 </p>
</div>


Key Account Manager

<div>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Leading the call center operations, Monitoring KPI&rsquo;s and Quality metrics
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   Supporting daily activities, such as information sharing to Vendors, regular reporting, alerts etc.
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   Guiding Vendors to be aligned with the Samsung Quality Culture
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   Supporting system implementation tasks and task tracking
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   Collecting and analyzing Call Center data and detect areas of improvements
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   Budget management and follow-up of the Call Center
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   Checking the Performance Evaluations based on target criteria (Forwarding, call waiting time, repeated calls etc.)
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   Sharing the reports on the performance and target success of the Call Center with the senior management
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   To make suggestions for improvement of end-to-end service quality
  </li>
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   Developing the relations between the Call Center and the operation teams, creating a harmonious and efficient working environment
  </li>
  <li>
   Ensuring Customer Satisfaction
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree is a must
  </li>
  <li>
   At least 8 years of experience in call center management, consumer electronics sector is a plus
  </li>
  <li>
   Call center technologies and CRM/Voice infrastructure system implementation is a plus
  </li>
  <li>
   Experience in call center quality improvement operations is a plus
  </li>
  <li>
   Experienced in team management, performance monitoring, process development/improvement
  </li>
  <li>
   Able to analyze data and have high reporting &amp; presentation skills
  </li>
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   Adopting customer and solution-oriented working as a principle
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  <li>
   Fluency in English is a must
  </li>
 </ul>
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 </p>
</div>


Customer Experience Manager