Qureos Mentor

San Francisco Department of Public Health

Recruitment: RTF0155671-01064057
 
Published: October 24, 2025
 
Contact: 
David Chalk - david.chalk@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
Share
 
Department: Public Health
 
Job class: 1070-IS Project Director
 
Salary range: $165,334.00 - $235,326.00
 Role type: Permanent Civil Service What does this mean?
 
Hours: Full-time
 
Exam type: Position Based Test
 
Rule: Rule of 10
 
List type: Combined Promotive and Entrance
 
About: 
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening:  10/24/2025
 Application Deadline: On or after 11/9/2025
 Annual Salary: $165,334 - $235,326
 
careers.sf.gov/classifications/?classCode=1070
 Appointment Type: Permanent Civil Service
 Recruitment ID:  PBT-1070-155672
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The SFDPH Information Technology (IT) department is responsible for supporting Population Health, Environmental Health, and the San Francisco Health Network. The DPH IT organization is responsible for ongoing support and maintenance of the infrastructure and applications which support these institutions, along with the implementation of new services and applications that are used to support and further the mission of promoting and protecting the health of all San Franciscans.
 The IT department is looking for an outstanding 1070 IT Integration, Application Development, and ADS Manager for our team of SQL Server DBAs.
 
Role description
 
Under the direction of the Third Party and Integration Team Director, the IT Integration, Application Development, and ADS Manager plans, directs and coordinates the operations and activities of a myriad of integration platforms, internally-developed applications, and MS SQL Server databases and their administration; may manage projects across sectional lines and/or major development projects; assumes supervisory responsibilities, including performance evaluations, training, selection and disciplinary actions. The scope of management for this role includes 3 direct reports and supervision of total team of 15 or more employees
 
Duties Include: 
Organize, direct, and supervise the work of subordinate staff. This includes managing four teams:
 Interface Team - supporting Rhapsody, EPIC Bridges, and Data Courier
 Application Delivery Services (ADS)- MS SQL Server database administrators
 Application Development –developing in .NET, PowerApps, and API development and support
 Participate in the development and implementation of goals, objectives, policies, priorities, and procedures for the assigned teams. Goals should be S.M.A.R.T. and should be in alignment with the IT Strategic Plan.
 Oversee strategic roadmap for critical inpatient and biomedical systems and work with IT Owners and Business Owners from key areas to assist those areas in developing strategic roadmap for future contract scoping across DPH.
 Collaborate across the department to ensure governance and accountability with IT partners including the DPH IT Contracts Department, UCSF clinician stakeholders, the Office of Health Informatics, Applications teams, and IT/Business Owners.
 Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations through the creation and management of project timelines and making sure milestone status are communicated regularly to the Director of the Third-Party Applications and Integration team.
 Assume significant responsibility for the preparation and administration of assigned budget(s) by reviewing invoices, participating in annual budget reviews, and reviewing purchase orders.
 Represent the department at various meetings.
 Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
 Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
 Responsible for creating performance plans for direct reports and performing associated annual reviews of performance. Provide consistent and constant feedback to staff and coaching when required. Provide technical guidance and support to staff.
 Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
 Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
 Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
 Ensure staff are meeting defined KPIs as defined in our Service Level Agreements. Where there are no SLAs created, ensure they are created and reviewed annually.
 Perform complex system administrator and/or production functions for computer and communication systems.
 May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
 Participate in the review of new hardware and software through the participation in RFI/RFP reviews, demos with vendors, analysis of impacts of new hardware to our environment and provide recommendations on hardware/software purchases for departments.
 Participate in Application Lifecycle management efforts in coordination with the Office of Health Informatics to ensure our applications stay up-to-date and limit potential negative impacts to our environment and users.
 Maintain expertise in all aspects of application integration and interface services to manage the staff who analyze, assist PMO office and business in design, support inbound interfaces, validate business requirements, implement, and provide ongoing maintenance for DPH’s Population Health, Environmental Health, and the San Francisco Health Network third party application services.
 May perform other duties as assigned
 
How to qualify
 
MINIMUM QUALIFICATIONS
 Experience
 Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including four (4) years of Healthcare IT Experience*, and two (2) years of supervisory experience
 
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
 Education
 An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
 Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
 
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
 <ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
 DESIRABLE QUALIFICATIONS
 
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
 Experience managing multiple and diverse technical teams
 Experience creating strategic plans, project timelines and roadmaps and understanding how they align
 Experience with Integration Platforms (e.g. integration engines such as Rhapsody, Electronic Health Records integration such as Epic Bridges)
 Experience with Epic Data Courier
 Experience with interoperability standards and regulatory requirements
 Experience with API platforms
 Experience with Epic App Orchard
 Experience with HL7 and FHIR APIs
 Experience with PowerApps
 Experience with MS SQL Server
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
Selection Procedures : 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
 Assessment Component
 
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
 Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
 Ability to supervise and manage reporting staff while providing leadership and technical guidance.
 Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
 Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
 Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
 Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
 Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
 Knowledge of budgeting and contract administration to support financial planning and resource allocation.
 Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
 Behavioral Consistency Questionnaire (Weight: 100%)
 Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
 Qualified applicants who apply to both the 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
 Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
 Certification
 
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
 
Eligible List/Score Report : 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
 The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Terms of Announcement and Appeal Rights
 
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
 Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
 Additional information regarding Employment with the City and County of San Francisco
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 Veterans Preference
 Seniority Credit in Promotional Exams
 If you have any questions regarding this recruitment or application process, please contact the analyst, David.Chalk@sfdph.org 628-271-6702.
 We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

IT Integration, Application Development, and ADS Manager - SF Dept of Public Health - 1070

Recruitment: RTF0157569-01121573
 
Published: October 24, 2025
 
Contact: 
Eliot Watt - Eliot.Watt@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
Share
 
Department: Public Health
 
Job class: 1070-IS Project Director
 
Salary range: $165,334.00 - $235,326.00
 Role type: Permanent Civil Service What does this mean?
 
Hours: Full-time
 
Exam type: Position Based Test
 
Rule: Rule of 10
 
List type: Combined Promotive and Entrance
 
About: 
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening:  10/24/2025
 Application Deadline: On or after 11/9/2025
 Annual Salary: $165,334 - $235,326
 
careers.sf.gov/classifications/?classCode=1070
 Appointment Type: Permanent Civil Service
 Recruitment ID:  PBT-1070-157570
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.
 
Role description
 
Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.
 1. Epic Ambulatory & Outpatient Applications Manager
 Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
 Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.
 2. Epic Inpatient Applications Manager
 Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
 Manages inpatient-related third-party access and integration with Epic tools.
 Common Responsibilities
 Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
 Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
 Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
 Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
 Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
 Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
 Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.
 Common Duties Include
 Organize, direct and supervise the work of subordinate staff.
 Provide feedback and coach staff through professional development.
 Participate in the development and implementation of goals, objectives, policies, priorities
 and procedures for the assigned programs.
 Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.
 Assume significant responsibility for the preparation and administration of assigned budget(s).
 Represent the department at various meetings.
 Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
 Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
 Develop and present information systems Master Plan.
 Develop, program and maintain unit data processing applications.
 Review and provide direction for system production activities.
 Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
 Perform complex system administrator and/or production functions for computer and communication systems.
 Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
 Evaluate hardware and software.
 Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
 May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
 Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.
 
How to qualify
 
MINIMUM QUALIFICATIONS
 Certification
 Epic Certification*
 Experience
 Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience
 
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
 Education
 An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
 Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
 
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
 <ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
 DESIRABLE QUALIFICATIONS
 
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
 Specific Epic certifications
 EpicCare Ambulatory
 Clindoc
 ASAP
 Orders
 Willow
 Optime/Anesthesia
 Project management and process leadership
 Strong communication skills
 Proficiency with basic word processing and presentation applications
 Knowledge of flow diagramming applications and collaboration platforms
 Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
 Knowledge of HL7 standard integration and Microsoft SQL databases
 Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records
 Experience managing large teams in a complex integrated environment
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
Selection Procedures : 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
 Assessment Component
 
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
 Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
 Ability to supervise and manage reporting staff while providing leadership and technical guidance.
 Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
 Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
 Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
 Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
 Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
 Knowledge of budgeting and contract administration to support financial planning and resource allocation.
 Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
 Behavioral Consistency Questionnaire (Weight: 100%)
 Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Qualified applicants who apply to both 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
 Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
 Certification
 
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
 
Eligible List/Score Report : 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
 The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Terms of Announcement and Appeal Rights
 
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
 Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
 Additional information regarding Employment with the City and County of San Francisco
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 Veterans Preference
 Seniority Credit in Promotional Exams
 If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.
 We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Recruitment: REF57174G
 
Published: October 24, 2025
 
Contact: 
Katrina Navarro - katrina.navarro@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
Share
 
Department: Public Health
 
Job class: 9910-Public Service Trainee
 
Role type: Temporary Exempt What does this mean?
 
Hours: Full-time
 
About: 
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening – October 10th, 2025
 Application Deadline – Application filing will close on or after October 24th, 2025
 Salary: $35 /hourly
 Appointment Type: Temporary Exempt (TEX)
 Recruitment ID: TEX-9910-EXEMPT
 Location: 49 South Van Ness Avenue, Suite 600, San Francisco, CA, 94103.
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 ✅ START with this Questionnaire https://forms.gle/xnaDq1TCWnbYvuBP8
 Then submit application via Environmental Health Specialist Trainee - San Francisco DPH (9910) | City and County of San Francisco
 NOTE: The qualified applicant pool will be used to fill various positions located at different
 locations in the next six months.
 
Role description
 
The San Francisco Department of Public Health is accepting applications for temporary, full-time Environmental Health Specialist (EHS) Trainee positions in class 9910 Public Service Trainee. The 9910 EHS Trainee will receive training required for taking the State of California Registered Environmental Health Specialist (REHS) exam. This trainee program has a maximum duration of 36 months.
 The primary program area in the Environmental Health Branch will be the Retail Tobacco and Smoking Program, and the trainee will be provided enough hours to qualify for the REHS exam.
 
Essential Duties: 
Under the guidance of Registered Environmental Health Specialists (REHS), including the
 Program Manager and Environmental Health Staff, the 9910 Environmental Health Specialist Trainee will be trained to perform the following essential duties:
 Conducts surveys and assists with inspections of regulated facilities.
 Participates in projects involving databases used by the State Board of Equalization
 permits, local Health Department Permits and the San Francisco Tax collector.
 Conducts compliance checks and distributes regulatory information to the Department of Public Health permitted facilities.
 Compares data and generates reports.
 Provides office administrative assistance, such as processing permit applications,
 answering phone calls, and filing.
 Provides information to the public regarding Environmental Health Branch programs.
 Assists in the investigation of public health and safety hazards.
 Provides support for Environmental Health Branch programs as needed.
 The Environmental Health Specialist Trainee Assistant performs other related duties as assigned/required.
 Nature of Position: These positions may require sustained physical effort involving continuous walking with some bending and stooping in conducting inspections with occasional exposure to health and safety hazards and other unpleasant conditions.
 
How to qualify
 
Education: A bachelor’s degree (or higher) in Biology, Microbiology, Chemistry, Biochemistry, Ecology, Entomology, Geology, Hydrology, Climatology, Environmental Science (e.g., Food Science, Water Quality/Hydrology, etc.), or other related natural sciences *.
 <ul>
<li>AND-</li>
</ul>
Letter of Eligibility: Must possess a valid "Letter of Eligibility" issued from the CDPH, which affirms the applicant's eligibility to work as an EHS Trainee. A legible copy of the "Letter of Eligibility" from the CDPH affirming eligibility MUST be submitted no later than two months following the hire date. You should attach an electronic copy to your online application -AND- in Google Form Questionnaire.
 
NOTES: 
We may request additional documentation to review your degree courses.
 Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
 <ul>
<li>Applicant in their last semester of a qualifying bachelor’s degree program are encouraged to apply but will not be eligible for hire until they show completion of the degree.</li>
</ul>
Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 DESIRABLE QUALIFICATIONS
 Possession of a current, valid California driver’s license.
 Able to work independently or as a member of a team.
 Bilingual fluency
 Experience using Microsoft applications including Outlook, Teams, SharePoint, Word and Excel
 Possession of strong verbal and written communication skills.
 
What else should I know?
 
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
 Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
 Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Additional information regarding Employment with the City and County of San Francisco:
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 If you have any questions regarding this recruitment or application process, please contact the analyst, Katrina Navarro at Katrina.Navarro@sfdph.org or 628-271-6717 .
 We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Environmental Health Specialist Trainee - San Francisco DPH (9910)

Recruitment: REF56883E
 
Published: October 23, 2025
 
Contact: 
Katrina Navarro - katrina.navarro@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
Share
 
Department: Public Health
 
Job class: 2538-Audiometrist
 
Salary range: $118,378.00 - $151,034.00
 Role type: Temporary Exempt What does this mean?
 
Hours: Full-time
 
About: 
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening: October 10th, 2025
 Application Deadline: Application filing will close on or after November 7th, 2025
 Salary: $118,378-$151,034
 Appointment Type: Temporary Exempt
 Recruitment ID: TEX-2538-EXEMPT
 Location: 333 Valencia St. San Francisco, CA 94103
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH.
 
Role description
 
Under direction, administer group and individual audiometric tests in public and parochial schools; administers individual tests in health department clinics and performs related duties as required.
 
EXAMPLES OF DUTIES: 
Administers various types of hearing screens (including pure tone audiometry and otoacoustic emissions screening) to school aged children (3 years+) to determine hearing acuity; Conducts induvial or group hearing screens at school sites. administers threshold screening to children, records and plots graphs of all threshold tests.
 Keeps statistics for each school, makes records for filing and for, reporting to other agencies; prepares monthly and annual reports. Records and reports all children whose tests indicate a need for follow-up in electronic health record system (EPIC).
 Provides care coordination and case management by conducting outreach to parents and healthcare providers, ensuring timely access to services for children and addressing barriers that may prevent families from receiving necessary care.
 Administers individual tests with children with special healthcare needs.
 Visits school principals; discusses dates and facilities available; checks rooms suggested for seating area and noise level.
 Transports equipment for testing from school to school; sterilizes instruments after use and repacks unit; takes equipment to ear center or to repair shop, when necessary.
 The Audiometrist performs other related duties as assigned/required.
 
How to qualify
 
Possession of a valid School Audiometrist Certification issued by California Department of Health Care Services (DHCS)
 
DESIRABLE QUALIFICATIONS : 
Possession of a valid California Driver License
 Experience in another clinical area serving students and families
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Additional information regarding Employment with the City and County of San Francisco:
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 If you have any questions regarding this recruitment or application process, please contact the analyst, Katrina Navarro at Katrina.navarro@sfdph.org or (628)271-6717.
 We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Audiometrist - Department of Public Health (2538)

Recruitment: REF57641Y
 
Published: October 24, 2025
 
No recruiter found for this role, please contact the Department of Human Resources for assistance
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
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Department: Public Health
 
Job class: 1053-IS Business Analyst-Senior
 
Salary range: $129,506.00 - $162,942.00
 Role type: Permanent Civil Service What does this mean?
 
Hours: Full-time
 
Exam type: Position Based Test
 
Rule: Rule of the List
 
List type: Combined Promotive and Entrance
 
About: 
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening :  Friday, October 24th, 2025
 Application Deadline : Application filing will close on or after Friday, October 31st, 2025.
 Salary : $129,506-$162,942 Annually
 Appointment Type : Permanent Civil Service
 Recruitment ID : PBT-1053-REF57641Y
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the city, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.
 
Role description
 
Under general direction, the Senior Epic Business Analyst oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.
 EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
 According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
 1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.
 2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.
 3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.
 4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
 5. May install and enhance software; program, test, debug and install new/modified programs.
 6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.
 7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.
 8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.
 9. Prepare, or assist clients in preparing, service requests to implement system changes; determine the level of effort required and the cost of implementing service requests; prioritize requests.
 10. May provide technical production support for on-line and batch systems; assist with setting processing schedule; update and produce reports.
 11. Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.
 12. May determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.
 13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.
 The 1053 Senior IS Business Analyst may perform other duties as assigned/required.
 
How to qualify
 
Minimum Qualifications
 
CERTIFICATION: 
Epic module certification*
 AND
 
2. EDUCATION: 
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
 AND
 
3. EXPERIENCE: 
Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
 
Substitution: 
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
 Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
 <ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
 Assessment Component
 Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
 Ability to: collect, organize, and analyze data using tools and databases to support informed decision-making; collect, document, and analyze requirements to make specific system enhancements; identify and prioritize issues, find causes, develop solutions, and plan improvements; create clear system documentation that helps different audiences understand processes and supports change; work well with teams, vendors, and departments to agree and execute on project goals, priorities, and results; research, interpret, and apply policies and procedures in technical contexts; understand, adapt, and explain new technologies to various audiences.
 Knowledge: of system engineering principles, including requirements gathering, installation procedures, hardware, software, and system maintenance; project management methods and tools to help plan, track, and complete work across teams to meet goals and support business needs; validation methods, including testing, prototyping, and creating related visuals and documentation.
 Behavioral Consistency Questionnaire (Weight: 100%)
 Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
 Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
 Qualified applicants who apply to both 1053-EPIC IS Business Analyst-Senior and 1053-IS Business Analyst-Senior (Multiple Positions for UX, Operations, and GIS ) will complete a single examination.
 Some assessment items from the 1053 examination will also be used for the 1052 assessment. If you apply to 1052 and 1053 recruitments and qualify, you will only need to answer the items common to both recruitments once. You will need to answer additional items specific to the 1052 recruitment.
 Certification
 
The certification rule for the eligible list resulting from this examination will be the Rule of List.
 
Eligible List/Score Report : 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
 The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

1053-IS Epic Business Analyst-Senior