Qureos Mentor

Sana Commerce

<div>
 
 
 At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.
 
 
 
 
 
 It all started in 2007, with a pizza and a plan.
 
 Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.
 
 We&rsquo;re a fast-growing SaaS company that allows you to take ownership of your career.
 
 
 
 
 At Sana Commerce, we're looking for a new
 
 Support Team Manager
 
 who will be in daily contact with our customers and partners. This person will make sure they receive fast, clear, and friendly support, and will help create a great overall experience for them. The role includes guiding the support team, solving issues, and making sure our customers feel heard and well taken care of.
 
 
 
 
 
 
 What you'll get:
 
 
 
 
 
 <ul>
 <li>
 The opportunity to make an impact at a fast-growing SaaS scale-up;
 </li>
 <li>
 A global and customized onboarding program (9,1/10 rated by previous hires);
 </li>
 <li>
 A hybrid working model &ndash; 3 days from the office, 2 days from home;
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 
 
 
 What you'll be doing:
 
 
 
 
 
 <ul>
 <li>
 
 Escalation Management
 
 : acting as the first point of business-critical escalation for difficult topics or churn risks.
 </li>
 <li>
 
 Operational Execution
 
 : forecasting, staffing, and recruiting new talent to ensure KPI targets are met. Auditing tickets and coaching team members to ensure compliance with policies &amp; procedures.
 </li>
 <li>
 
 Team Leadership:
 
 mentoring their team, conducting performance &amp; compensation reviews, and cultivating career paths.
 </li>
 <li>
 
 Continuous Improvement
 
 : reviewing customer, partner, and internal feedback for trends and taking the appropriate actions to avoid or mitigate repeated shortfalls. Identifying, developing, and delivering training materials for the team.
 </li>
 <li>
 
 Collaboration
 
 : partnering across departments including Support, Product, Engineering, and Delivery to drive customer-centric resolutions and positive change management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 What you'll bring:
 
 
 
 
 
 <ul>
 <li>
 At least a bachelor's degree or equivalent work experience.
 </li>
 <li>
 
 5+ years in a Technical Customer Support leadership role across IT industry/ complex product.
 
 </li>
 <li>
 
 Communication skills
 
 . You speak and write fluently in English. Dutch, German, and/or Spanish are a plus. Building relationships with coworkers &amp; clients is natural to you. Feedback is given and received openly with emotional intelligence. You understand how to translate company direction into positive messaging.
 </li>
 <li>
 
 Great organizational skills.
 
 You can manage a packed calendar with 1:1's, team huddles and meetings, customer escalations, cross-functional collaboration, dedicated time for leading initiatives, and still find time to answer emails. You always have the latest update available on the topics that matter to your team, the business, and our clients.
 </li>
 <li>
 
 Technical affinity.
 
 You are accomplished at navigating dashboards including filters, lensing, and exporting to Excel with pivot tables if necessary. AI is something that you are exploring not just for yourself but also how to empower your team's efficiency.
 </li>
 <li>
 
 Customer Service mentality
 
 as demonstrated through extreme ownership. You follow through until resolution, ensuring positive customer &amp; business outcomes. Every interaction is a chance to identify ways to improve our processes and coach your team. You propose initiatives that will improve clients' experience while aligning with the department's strategy.
 </li>
 <li>
 
 People management
 
 . You understand how measures drive behaviors and goals lead to results. Motivating your team and resolving conflicts is second nature as you keep an open door to be approachable.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 
 Who we are:
 
 
 
 
 
 
 So, what does it mean to be a part of the Sana Commerce team?
 
 
 
 
 At Sana Commerce, our values guide how we work, collaborate, and drive success.
 
 
 
 <ul>
 <li>
 
 Champions of Our League.
 
 
 "We deliver lasting success, balancing quick wins and long-term value."
 
 
 
 We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
 </li>
 <li>
 
 Supercharge Our Customers.
 
 
 "We&rsquo;re revolutionizing B2B commerce together, helping our customers to lead and succeed."
 
 
 
 Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
 </li>
 <li>
 
 Determined to Grow.
 
 
 "We embrace challenges, growing and raising the bar for ourselves and our industry."
 
 
 
 We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
 </li>
 <li>
 
 Bold Together.
 
 
 "We dare to be bold because we have each other&rsquo;s back."
 
 
 
 We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.
 </li>
 </ul>
 
 Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please
 
 explain your motivation for the role of Support Team Manager in a cover letter.
 
 We
 
 
 strongly encourage you to apply if you still feel like you are a great match for this role.
 
 Apply now!
 
 
 
 
</div>

Support Team Manager

<div>
 
 At Sana Commerce we're committed to an inclusive environment and recognize that our diverse work\force is one of our greatest strengths.
 
 
 
 
 It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We&rsquo;re a fast-growing SaaS company that allows you to take ownership of your career.
 
 
 
 
 At Sana Commerce, we're looking for a
 
 Senior Software Engineer
 
 to be responsible for designing, developing, and implementing software solutions using our technology stack. You will play a key role in driving the success of our projects, mentoring junior engineers, and ensuring the delivery of high-quality, scalable, and innovative applications.
 
 
 
 
 
 
 Who we are:
 
 
 
 
 
 <ul>
 <li>
 
 Champions of Our League.
 
 
 "We deliver lasting success, balancing quick wins and long-term value."
 
 
 
 We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
 </li>
 <li>
 
 Supercharge Our Customers.
 
 
 "We&rsquo;re revolutionizing B2B commerce together, helping our customers to lead and succeed."
 
 
 
 Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
 </li>
 <li>
 
 Determined to Grow.
 
 
 "We embrace challenges, growing and raising the bar for ourselves and our industry."
 
 
 
 We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
 </li>
 <li>
 
 Bold Together.
 
 
 "We dare to be bold because we have each other&rsquo;s back."
 
 
 
 We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 
 
 
 What you'll be doing:
 
 
 
 
 
 <ul>
 <li>
 Design and develop robust, scalable, and high-performance software applications using C# / .NET, TypeScript (ES6), React.js, Redux, RxJS, Webpack, and GraphQL.
 </li>
 <li>
 Identify, prioritize, and execute tasks in the software development life cycle.
 </li>
 <li>
 Automate tasks through appropriate tools and scripting.
 </li>
 <li>
 Collaborate with a cross-functional team to define, design, and ship new features and functionalities.
 </li>
 <li>
 Lead the architecture and coding standards efforts, ensuring clean &amp; efficient code.
 </li>
 <li>
 Implement modern best practices and patterns in software development.
 </li>
 <li>
 Mentor junior software engineers, providing guidance and support to foster their growth and development.
 </li>
 <li>
 Conduct code reviews, ensuring coding standards, best practices, and security guidelines are adhered to.
 </li>
 <li>
 Troubleshoot, debug, and upgrade existing software.
 </li>
 <li>
 Stay up-to-date with emerging trends and technologies in software development to continuously improve our products and processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 What you'll bring:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 7+ years of experience in software development, with a strong background in web development using C# / .NET.
 </li>
 <li>
 Proficient in building SPA applications using TypeScript/ES6, Javascript (React.js, Vue.js or Angular), Redux, RxJS &amp; GraphQL.
 </li>
 <li>
 Solid understanding of reactive programming principles, flux architecture, and Git version control.
 </li>
 <li>
 Strong understanding of software development life cycle and agile methodologies.
 </li>
 <li>
 Proven experience in designing scalable and maintainable architectures.
 </li>
 <li>
 Able to work
 
 hybrid from Alexandria
 
 </li>
 <li>
 Excellent problem-solving skills and ability to think analytically.
 </li>
 <li>
 Strong communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
 </li>
 <li>
 A passion for mentoring and guiding junior team members.
 </li>
 <li>
 A continuous learner, open to embracing new technologies and development practices
 </li>
 </ul>
 
 Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please
 
 explain your motivation for the role of Senior Software Engineer in a cover letter.
 
 We
 
 
 strongly encourage you to apply if you still feel like you are a great match for this role.
 
 Apply now!
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Software Engineer

At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering lasting relationships with customers who depend on them. We're a fast-growing SaaS company that allows you to take ownership of your career.At Sana Commerce, BDR/SDRs are part of our revenue team who are the leading edge of discovering and engaging with new prospects by teaming with our marketing and partner teams. BDRs/SDRs will develop new business via smart lead sourcing, social selling, collaborative campaigns, and other innovative efforts.As a BDR/SDR, you will be responsible for (a) creating, qualifying, and nurturing your own opportunities, (b) working with our marketing team to accelerate lead conversions, and (c) teaming with, and supporting the Account Executives throughout the entire sales cycle. Who we are: <ul><li>Champions of Our League. We deliver lasting success, balancing quick wins and long-term value. We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.</li><li>Supercharge Our Customers. We're revolutionizing B2B commerce together, helping our customers to lead and succeed. Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.</li><li>Determined to Grow. We embrace challenges, growing and raising the bar for ourselves and our industry. We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.</li><li>Bold Together. We dare to be bold because we have each other's back. We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.</li></ul> Job Description What you'll be doing:<ul><li>Drive outbound prospecting into large enterprise accounts within the DACH market.</li><li>Research, identify, and engage with C-level and senior decision-makers (CIO, Head of IT, Head of Digital, Procurement, Operations, etc.).</li><li>Execute multi-channel outreach strategies (phone, LinkedIn, email, events).</li><li>Own a tailored account list and manage/nurture prospects.</li><li>Qualify prospects against Sana's enterprise sales criteria (intent, ERP readiness, project timelines, digital transformation drivers).</li><li>Schedule discovery calls and meetings for Account Executives, ensuring a smooth handover and detailed CRM notes.</li><li>Track all activities and maintain data accuracy in CRM.</li></ul> Qualifications What you'll bring:<ul><li>Language: Native or near-native German and fluent English.</li><li>Experience: 2+ years of BDR/SDR/Inside Sales experience in enterprise SaaS.</li><li>Proven success in outbound enterprise prospecting (comfortable engaging with C-suite decision-makers).</li><li>Strong understanding of the DACH enterprise landscape - manufacturing, distribution, and wholesale verticals is a plus.</li><li>Skilled in modern sales tools (LinkedIn Sales Navigator, Outreach, etc.).</li><li>Consultative communication style.</li><li>Self-driven, resilient, and comfortable working in a fast-paced, international hub environment.</li></ul>If you don't meet all the qualifications, please explain your motivation for the role of Business Development Representative - German speaking in a cover letter; we strongly encourage you to apply if you still feel like you are a great match for this role.

Business Development Representative - German Speaking

<div>
 
 Company Description
 
 
 
 
 At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.
 
 
 
 It all started in 2007, with a pizza and a plan.
 
 Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering lasting relationships with customers who depend on them.
 
 We&rsquo;re a fast-growing SaaS company that allows you to take ownership of your career.
 
 
 At
 
 Sana Commerce
 
 , we&rsquo;re on a mission to revolutionize
 
 B2B e-commerce analytics
 
 &mdash;and we need a
 
 Product Manager -
 
 
 Data Value Services
 
 to lead the charge. Data is becoming the most strategic lever in B2B e-commerce. From predicting customer churn to enabling personalized buying experiences, data products will define the next decade of competitive advantage in our space.
 
 
 Sana Commerce Insights (SCI) was our first step&mdash;a differentiated analytics product that unites ERP, online, and offline data. But we are only at the beginning. We are now investing in
 
 Data Value Services
 
 : reusable data capabilities and products that power intelligence across our platform, beyond SCI itself. That&rsquo;s where you come in. As
 
 Product Manager &ndash; Data Value Services
 
 , you will own the vision and roadmap for data at Sana. You will ensure our customers not only see what happened yesterday, but can anticipate tomorrow and act on it. You&rsquo;ll also engage with customers, internal stakeholders, and technology partners to ensure SCI continuously delivers cutting-edge insights that drive business impact.
 
 
 
 What you'll get:
 
 
 
 <ul>
 <li>
 A hybrid working model - 3 days from the office, 2 days from home;
 </li>
 <li>
 A global and customized team onboarding program (9,1/10 rated by previous new hires);
 
 
 
 </li>
 </ul>
 
 Why This Role is Special:
 
 
 
 <ul>
 <li>
 Strategic impact: You&rsquo;ll shape the data platform that underpins customer retention, adoption, and revenue growth.
 </li>
 <li>
 Platform-first thinking: Instead of one-off features, you&rsquo;ll design primitives (e.g., churn scoring, personalization, segmentation) that multiple teams and journeys can reuse.
 </li>
 <li>
 Cross-functional leadership: You&rsquo;ll navigate a highly complex environment&mdash;balancing engineering constraints, privacy regulations, data fragmentation, and business priorities&mdash;while aligning GTM teams on value delivery.
 </li>
 <li>
 Forward-looking analytics: You&rsquo;ll push us from reporting into experimentation, behavioral modeling, and prescriptive insights.
 
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 
 What you'll be doing:
 
 
 
 <ul>
 <li>
 Define and evolve the vision and strategy for data products at Sana, including&mdash;but not limited to&mdash;SCI.
 </li>
 <li>
 Translate ambiguous business questions into scalable data services that drive measurable customer outcomes.
 </li>
 <li>
 Partner closely with engineers, architects, and data scientists to shape pipelines, models, and APIs that power predictive and prescriptive use cases.
 </li>
 <li>
 Collaborate with product teams across Sana to embed insights contextually into the webstore and admin experiences.
 </li>
 <li>
 Lead prioritization and roadmap execution, balancing technical feasibility, data governance (GDPR, privacy), and business impact.
 </li>
 <li>
 Partner with commercial stakeholders to link data value to adoption, upsell, and customer retention.
 </li>
 <li>
 Establish clear success criteria&mdash;KPIs, MVPs, validation signals&mdash;for every initiative, ensuring we build for impact, not output.
 </li>
 <li>
 Champion platformization: identifying where data services (scoring, segmentation, recommendations) can be abstracted and reused across customer journeys.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What you'll bring:
 
 
 
 <ul>
 <li>
 5+ years of experience as a product manager or product owner in data, analytics, or ML-driven products.
 </li>
 <li>
 Strong grasp of data architecture and limitations: pipelines, modeling, latency, privacy, identity resolution.
 </li>
 <li>
 Proven ability to lead cross-functional teams (engineering, data science, design) through full product lifecycle&mdash;from vision through delivery.
 </li>
 <li>
 Experience moving beyond dashboards toward predictive, prescriptive, and embedded analytics.
 </li>
 <li>
 Working literacy in BI and visualization tools (Power BI, Tableau), with a bias toward abstraction and automation.
 </li>
 <li>
 Familiarity with ML techniques (clustering, recommendation, classification) and their commercial applications.
 </li>
 <li>
 High standards for data usability, governance, and trust.
 </li>
 <li>
 A structured, strategic thinker who thrives on complexity and can simplify to drive business impact.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Who we are:
 
 
 
 So, what does it mean to be a part of the Sana Commerce team?
 
 
 At Sana Commerce, our values guide how we work, collaborate, and drive success.
 
 
 <ul>
 <li>
 Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value." We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
 </li>
 <li>
 Supercharge Our Customers. "We&rsquo;re revolutionizing B2B commerce together, helping our customers to lead and succeed." Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
 </li>
 <li>
 Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry." We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
 </li>
 <li>
 Bold Together. "We dare to be bold because we have each other&rsquo;s back." We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.
 
 
 
 </li>
 </ul>
 Job descriptions can be tough to interpret. Even if you may not tick all the boxes,
 
 please feel free to reach out to the recruiter or hiring manager!
 
 
 
 
 Apply now!
 
</div>

Product Manager – Data Value Services

Join Sana Commerce and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sana Commerce

ABOUT_COMPANY

Support Team Manager

Senior Software Engineer

Business Development Representative - German Speaking

Product Manager – Data Value Services