Qureos Mentor

Sandpiper Hospitality

<div><h2 class="jobSectionHeader">Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!</h2> 
Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday&ndash;Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel&rsquo;s fraternization policy.<h3 class="jobSectionHeader"> 
The On-Site Mandate and Shift Structure</h3><ul><li> 
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.</li><li>
Primary Schedule: Typically works four &quot;B&quot; shifts (Front Desk, Monday&ndash;Thursday).</li><li>
On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights.</li></ul><h3 class="jobSectionHeader"> 
Your Essential Operational &amp; Guest Duties</h3> 
As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:<ul><li>
Guest Satisfaction &amp; Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.</li><li>
Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently.</li><li>
Quality &amp; Safety: Inspect studios and public spaces daily according to the Clean &amp; Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures.</li><li>
Sales &amp; Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests&rsquo; needs.</li></ul><h3 class="jobSectionHeader"> 
Team Support and Additional Duties</h3><ul><li> 
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the &ldquo;Say Yes to a Simple Request&rdquo; program.</li><li>
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.</li></ul><h3 class="jobSectionHeader"> 
On-Call Overnight Specifics</h3><ul><li> 
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.</li><li>
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.</li><li>
Communication: Will carry the hotel&rsquo;s cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.</li><li>
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.</li></ul> 
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?</div>

WSS - Hotel Front Desk (GSA) 2

<div><h2 class="jobSectionHeader">Breakfast Attendant: The Dining Service Anchor!</h2> 
Your Challenge: Ensure Smooth Morning Operations and Excellent Guest Service!
Ready to be the reliable foundation of the morning meal and a hospitality champion? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Breakfast Attendant!
This is a dynamic, hands-on service role where you will serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. You are key to ensuring operational efficiency and a positive dining experience, demonstrating your ability to celebrate our value to &quot;Do the Right Thing.&quot;<h3 class="jobSectionHeader"> 
Your Service &amp; Operational Duties</h3> 
As our Breakfast Attendant, you are the reliable center of our morning service, responsible for guest satisfaction, accurate service, and maintaining the dining area.
Essential Tasks Include:<ul><li>
Service Excellence &amp; Salesmanship: Take orders for and serve all food and beverage requests, using suggestive selling techniques when appropriate. Clear tables during service. Provide direct service to guests as needed, including busing tables and seating guests.</li><li>
Financial &amp; Clerical Duties: Control guest checks and secure proper payment, including performing general clerical/cashier duties.</li><li>
Station Maintenance &amp; Cleanliness: Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment.</li><li>
Compliance &amp; Certifications: Food Handling Certification is required. A Nevada Alcohol Card is required (if applicable) for serving any alcoholic beverages.</li><li>
Attendance &amp; Reliability: Regular attendance is essential to performance. Due to the cyclical nature of the industry, you must be prepared to work varying schedules to reflect the business needs of the hotel. Full compliance with Sandpiper Hospitality/Courtyard Reno rules and regulations is mandatory.</li></ul><h3 class="jobSectionHeader"> 
Physical Demands of the Role</h3> 
This position requires stamina and the ability to maintain a fast pace throughout the service period:<ul><li>
Mobility: Position requires frequent walking and the ability to stand and exert well-paced mobility for up to 4 hours in length. Must be able to maneuver between functions occurring simultaneously in limited space.</li><li>
Environment: Most work is performed indoors in moderate, controlled temperatures, though you must be able to work in extreme temperatures like freezers (-10&deg;F) and kitchens (+110&deg;F) for periods of time.</li></ul><h3 class="jobSectionHeader"> 
The Rewards: Why You'll Love Being at Sandpiper</h3> 
We believe in rewarding our associates for their hard work and dedication, fueled by our value, &quot;We Grow By Giving.&quot;<ul><li>
Generous PTO &amp; Travel Perks: Enjoy paid vacation days, paid holidays, and associate room discounts for your personal travel.</li><li>
Comprehensive Healthcare: Multiple plan options are available, with SH picking up a generous amount of the cost (where applicable).</li><li>
Incentives &amp; Recognition: Be generously rewarded for your contributions through tips, incentives, and our Rewardian program (rewarding points for tenure and extraordinary service).</li><li>
Growth &amp; Training: We invest in you with comprehensive brand and service training to ensure your continued professional development.</li></ul><h3 class="jobSectionHeader"> 
Are You Our Next Dining Service Anchor?</h3> 
If you possess a positive attitude, a commitment to efficient service, and a &quot;We Are All In&quot; spirit, we want to hear from you!</div>

Hotel Breakfast Attendant

Join Sandpiper Hospitality and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sandpiper Hospitality

About Company

WSS - Hotel Front Desk (GSA) 2

Hotel Breakfast Attendant