Qureos Mentor

Saudi Tadawul Group

<div>
 
 The
 
 Saudi Tadawul Group
 
 was established in March 2021, following the transformation of the Saudi Stock Exchange (Tadawul) into a Holding Group structure. It is the parent company with a portfolio of four subsidiaries, which operate independently while benefitting from the integration and synergies between one another.
 
 
 
 
 
 
 
 
 The subsidiaries include: The Saudi Exchange, a dedicated stock exchange business, the Securities Clearing Center Company (Muqassa), the Securities Depository Center Company (Edaa) and Wamid &ndash; a new innovative applied technology services business, focused on providing innovation and nascent technologies to the capital markets industry through pragmatic innovation.
 
 
 
 
 
 
 
 
 The Group aims to advance the Saudi capital market&rsquo;s infrastructure in line with global best practices, while reinforcing Saudi Arabia&rsquo;s position as an emerging market leader, a technologically advanced and attractive global investment destination and the gateway to the MENA region. It looks to support with the successful delivery of Saudi Arabia&rsquo;s Financial Sector Development Program (FSDP) objectives, as part of Vision 2030, to boost economic growth and diversify the economy.
 
 
 
 
 
 
 
 
 
 PRINCIPAL DUTIES AND RESPONSIBILITIES/KEY ACCOUNTABILITIES:
 
 
 
 
 Principal Duties and Responsibilities:
 
 
 <ol>
 <li>
 Support the development and execution of the organization&rsquo;s sustainability strategy.
 </li>
 <li>
 Lead sustainability data collection, validation, analysis, and performance tracking against targets across the Group and it&rsquo;s all subsidiaries.
 </li>
 <li>
 Develop, prepare, and maintain sustainability disclosures, reports, rating and CMA‑compliant IR materials in line with global standards (GRI, SASB, TCFD, etc.).
 </li>
 <li>
 Benchmark the Group&rsquo;s sustainability performance and rating against local and global peers and identify improvement opportunities.
 </li>
 <li>
 Support integration of sustainability principles into business operations, decision‑making, and Group‑wide IR communication practices.
 </li>
 <li>
 Prepare sustainability content for investor communications, rating agency engagements, respond to investor queries, and maintain it within the department internal system.
 </li>
 <li>
 Support and coordinate sustainability&rsquo;s related internal requests, working groups, committees, and cross‑functional collaboration with internal and external stakeholders to promote sustainability initiatives.
 </li>
 <li>
 Manage sustainability documentation, repositories, trackers, and updates to investor‑facing platforms (e.g., website, FAQs).
 </li>
 <li>
 Support sustainability awareness, training initiatives, and internal capacity‑building across teams.
 </li>
 <li>
 Conduct research on sustainability trends, capital‑market developments, and competitor insights to inform strategy and reporting.
 </li>
 <li>
 Monitor group-wide sustainability performance management and ensure effective sustainability execution within each department and subsidiary.
 </li>
 </ol>
 
 
 
 
 
 Key Accountabilities:
 
 
 <ol>
 <li>
 Carry out daily operations assigned for the department to comply with the company&rsquo;s standards.
 </li>
 <li>
 Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
 </li>
 <li>
 Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.
 </li>
 <li>
 Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
 </li>
 <li>
 Maintain a good and respectful relationship with other colleagues and represent the company in a good image.
 </li>
 </ol>
 
 
 
 
 
 Job Specifications:
 
 
 
 
 Education and Certifications:
 
 
 
 Bachelor Degree in Business Administration or similar is required, Master Degree is preferred.
 
 
 Professional certifications are preferred
 
 
 
 
 
 
 Knowledge and Experience:
 
 
 
 3 + years of experience in sustainability, ESG reporting, or corporate social responsibility.
 
 
 Knowledge of sustainability frameworks, standards, and regulations.
 
 
 
 
 
 
 Skills Required:
 
 
 
 Analytical skills
 
 
 Communication skills
 
 
 Project management skills
 
 
 Proactivity
 
</div>

Corporate Sustainability Lead Specialist

<div>
 
 The
 
 Saudi Tadawul Group
 
 was established in March 2021, following the transformation of the Saudi Stock Exchange (Tadawul) into a Holding Group structure. It is the parent company with a portfolio of four subsidiaries, which operate independently while benefitting from the integration and synergies between one another.
 
 
 
 
 
 The subsidiaries include: The Saudi Exchange, a dedicated stock exchange business, the Securities Clearing Center Company (Muqassa), the Securities Depository Center Company (Edaa) and Wamid &ndash; a new innovative applied technology services business, focused on providing innovation and nascent technologies to the capital markets industry through pragmatic innovation.
 
 
 
 
 
 The Group aims to advance the Saudi capital market&rsquo;s infrastructure in line with global best practices, while reinforcing Saudi Arabia&rsquo;s position as an emerging market leader, a technologically advanced and attractive global investment destination and the gateway to the MENA region. It looks to support with the successful delivery of Saudi Arabia&rsquo;s Financial Sector Development Program (FSDP) objectives, as part of Vision 2030, to boost economic growth and diversify the economy.
 
 
 
 
 
 
 Job description:
 
 
 
 
 
 
 Principal Duties and Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and oversee daily operations of business-critical applications to ensure high availability, reliability, and performance.
 </li>
 <li>
 Act as the primary escalation point for complex application incidents, ensuring timely resolution and minimal business disruption.
 </li>
 <li>
 Manage and coordinate incident, problem, and service request processes related to application operations in line with ITIL practices.
 </li>
 <li>
 Monitor application performance, capacity, and health using appropriate tools and dashboards, proactively identifying risks and issues.
 </li>
 <li>
 Ensure compliance with agreed SLAs, OLAs, and KPIs for application services, and prepare regular operational performance reports.
 </li>
 <li>
 Coordinate with application development teams to support deployments, releases, patches, and configuration changes.
 </li>
 <li>
 Lead root cause analysis (RCA) activities for major incidents and ensure corrective and preventive actions are implemented.
 </li>
 <li>
 Oversee application maintenance activities, including upgrades, fixes, performance tuning, and lifecycle management.
 </li>
 <li>
 Manage relationships with third-party vendors and service providers supporting application operations.
 </li>
 <li>
 Ensure application operations adhere to IT governance, security policies, regulatory requirements, and internal controls.
 </li>
 <li>
 Support disaster recovery and business continuity planning for applications, including testing and documentation.
 </li>
 <li>
 Develop, maintain, and continuously improve application operations procedures, runbooks, and support documentation.
 </li>
 <li>
 Identify opportunities for automation, optimization, and operational efficiency within application support processes.
 </li>
 <li>
 Collaborate with business stakeholders to understand operational needs, prioritize issues, and improve service quality.
 </li>
 <li>
 Provide technical guidance and operational leadership to application operations team members and junior specialists.
 </li>
 <li>
 Support audits, assessments, and compliance reviews related to application operations and IT service management.
 </li>
 </ul>
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Carry out daily operations assigned for the department to comply with the company&rsquo;s standards.
 </li>
 <li>
 Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
 </li>
 <li>
 Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.
 </li>
 <li>
 Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
 </li>
 <li>
 Maintain a good and respectful relationship with other colleagues and represent the company in a good image.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 
 Education and Certifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor Degree in Information Technology, Computer Science, Information Systems or similar is required, Master Degree is preferred.
 </li>
 <li>
 Professional certifications are preferred
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
 <ul>
 <li>
 3 + years of experience in IT application support or application operations, enterprise applications. Change management within complex IT environments.
 </li>
 </ul>
 
 
 
 
 
 Skills Required
 
 
 
 
 
 <ul>
 <li>
 Application operations &amp; production support
 </li>
 <li>
 Advanced Linux / Unix systems troubleshooting
 </li>
 <li>
 Incident, problem &amp; major incident management
 </li>
 <li>
 Root cause analysis &amp; service improvement
 </li>
 <li>
 Database troubleshooting &amp; SQL analysis
 </li>
 <li>
 System, log &amp; performance monitoring
 </li>
 <li>
 Operational documentation &amp; readiness ownership
 </li>
 <li>
 Stakeholder coordination &amp; and teamwork communication
 </li>
 <li>
 English communication (written &amp; spoken)
 </li>
 </ul>
 
 
</div>

Applications Operations Lead Specialist

Join Saudi Tadawul Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Saudi Tadawul Group

About Company

Corporate Sustainability Lead Specialist

Applications Operations Lead Specialist