Qureos Mentor

Savills

<div>The Role
We are currently seeking a proactive and detail-oriented Senior Community Engineer to join our team in Egypt. The Senior Community Engineer will play a key role in managing day-to-day community operations, acting as the main point of contact for clients, overseeing site activities, and ensuring compliance with community regulations while delivering a high standard of service and client satisfaction.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
Key Responsibilities<ul><li>
Serve as the primary point of contact for clients, ensuring all requests are properly received, executed, and followed up on in a timely manner.</li><li>
Oversee and track daily operations within the Community Management (CM) function, coordinating closely with internal departments to ensure efficient fulfilment of client requests.</li><li>
Maintain regular and professional communication with clients, providing clear updates on progress, timelines, and resolution of requests.</li><li>
Supervise site operations and ensure smooth on-ground execution of community-related activities.</li><li>
Handle client complaints professionally, investigate issues, and ensure appropriate corrective actions are taken.</li><li>
Monitor and address any violations or non-compliance within the community, ensuring adherence to community rules and regulations.</li><li>
Ensure that all construction activities within the community have the necessary and valid work permits.</li><li>
Follow up on permits and approvals, ensuring all documentation is valid, updated, and compliant with relevant regulations.</li><li>
Conduct regular site inspections to ensure compliance with approved plans, specifications, and safety standards.</li><li>
Identify operational issues during inspections and coordinate corrective actions with concerned parties.</li><li>
Prepare periodic reports on site activities, client issues, compliance status, and operational performance, as required.</li></ul>
Skills, Knowledge and Experience<ul><li>
Bachelor&rsquo;s degree in a relevant field.</li><li>
4&ndash;5 years of relevant experience in community management, site engineering, or a similar role.</li><li>
Strong knowledge of site operations, construction activities, and permit management.</li><li>
Proven experience in client-facing roles with the ability to manage expectations and resolve issues effectively.</li><li>
Good understanding of compliance, regulations, and community management standards.</li><li>
Strong coordination and communication skills, with the ability to work cross-functionally.</li><li>
Excellent problem-solving skills and attention to detail.</li><li>
Ability to conduct site inspections and prepare clear, structured reports.</li><li>
Proficient in MS Office; familiarity with community management or reporting systems is a plus.</li></ul></div>

Senior Community Executive

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Savills

About Company

Senior Community Executive