Qureos Mentor

Scale AI

<div>
 Role Overview
 
 
 Scale&rsquo;s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
 
 
 <ul>
 <li>
 Creating custom AI applications that will impact millions of citizens
 </li>
 <li>
 Generating high-quality training data for national LLMs
 </li>
 <li>
 Upskilling and advisory services to spread the impact of AI
 
 
 </li>
 </ul>
 As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners.
 
 
 At Scale, we&rsquo;re not just building AI solutions&mdash;we&rsquo;re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you&rsquo;re ready to shape the future of AI in the public sector and be a founding member of our team, we&rsquo;d love to hear from you.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
 </li>
 <li>
 Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
 </li>
 <li>
 Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
 </li>
 <li>
 Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
 </li>
 <li>
 Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
 </li>
 <li>
 Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
 </li>
 <li>
 Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
 
 
 </li>
 </ul>
 
 Ideally, you have:
 
 
 
 <ul>
 <li>
 Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector.
 </li>
 <li>
 Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
 </li>
 <li>
 System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core.
 </li>
 <li>
 Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
 </li>
 <li>
 Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
 </li>
 <li>
 Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
 </li>
 <li>
 Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it.
 
 
 </li>
 </ul>
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

AI Applications Ops Lead, GPS

<div>
 Scale&rsquo;s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
 
 
 <ul>
 <li>
 Building custom AI applications that will impact millions of citizens and government employees
 </li>
 <li>
 Generating high-quality training data for custom LLMs
 </li>
 <li>
 Upskilling and AI advisory services to spread the impact of AI
 
 
 </li>
 </ul>
 As a Strategist, you&rsquo;ll be responsible for growing the Global Public Sector business unit and partnering with technical stakeholders to identify and win major opportunities in the public sector and selected accounts across the GCC. You will develop and execute on a go to market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions. This is a technical role that requires the following:
 
 
 <ul>
 <li>
 A deep interest in AI and data and the ability to articulate technical concepts in simple, precise language
 </li>
 <li>
 Experience successfully navigating and partnering with governments and senior stakeholders across the GCC
 </li>
 <li>
 Working cross-functionally with Scale Leadership, Product, Marketing, Legal, Finance, Operations, and Compliance to ensure customer success
 </li>
 <li>
 An ability to earn trust and develop close relationships with key decision-makers and influencers within accounts
 </li>
 <li>
 An ability to uncover business challenges, shape and scope how AI can address these challenges, and build business cases to show the impact and value of Scale&rsquo;s offerings
 
 
 </li>
 </ul>
 At Scale, we&rsquo;re not just building AI solutions&mdash;we&rsquo;re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you&rsquo;re ready to shape the future of AI and be a founding member of our team, we&rsquo;d love to hear from you.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Work closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives and the EMEA Strategy team on overall GTM strategy across the region
 </li>
 <li>
 Work with potential clients to identify impactful AI solutions and shape and scope their high level vision for AI
 </li>
 <li>
 Demonstrate the value and impact associated with each AI application
 </li>
 <li>
 Navigate complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal
 </li>
 <li>
 Build trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects
 </li>
 <li>
 Specific responsibilities include:
 </li>
 <ul>
 <li>
 Customer Communications
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 AI analysis and thought leadership
 </li>
 <li>
 Financial modeling and commercial literacy
 </li>
 <li>
 Pitch deck and proposal development
 </li>
 <li>
 AI workshop design and execution
 </li>
 <li>
 Creating demos of potential AI solutions using tools like Replit or Lovable
 </li>
 <li>
 Measuring and communicating the impact and value of AI applications
 
 </li>
 </ul>
 </ul>
 
 Ideally, you&rsquo;d have:
 
 
 
 <ul>
 <li>
 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments
 </li>
 <li>
 A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts
 </li>
 <li>
 Experience in building GTM strategies to effectively scale growth
 </li>
 <li>
 Experience in partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them
 </li>
 <li>
 Passion for what you do and the creativity and willingness to think outside of the box
 </li>
 <li>
 Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
 </li>
 <li>
 Experience creating, developing, and communicating executive-level materials
 </li>
 <li>
 Written and spoken fluency in Arabic required
 
 
 </li>
 </ul>
 
 Nice to haves:
 
 
 
 <ul>
 <li>
 Experience selling AI products or services
 
 
 </li>
 </ul>
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

Strategist, Saudi Arabia

Join Scale AI and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Scale AI

About Company

AI Applications Ops Lead, GPS

Strategist, Saudi Arabia