Qureos Mentor

SCAN Health Plan

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job:
As an AI Engineer, you will design, build, and optimize enterprise AI solutions that improve how the organization operates, makes decisions, and serves its members. Your responsibilities span developing AI applications, building secure and scalable data and automation pipelines, and supporting production-ready AI systems. You will collaborate across business, data, security, compliance, and technology teams to translate business needs into practical AI solutions, apply responsible AI practices, and deliver measurable value through innovation, automation, and continuous improvement.
You Will:
AI Solution Design &amp; Engineering<ul><li>
Design, build, and maintain AI-powered applications, services, and workflows that address enterprise business needs.</li><li>
Translate business requirements into scalable technical designs, prototypes, and production-ready solutions.</li><li>
Apply software engineering best practices for reliability, maintainability, documentation, and secure deployment.</li></ul>
LLM &amp; Agentic AI Implementation<ul><li>
Develop and integrate AI capabilities using large language models, embeddings, prompt engineering context engineering, and agentic frameworks.</li><li>
Build AI assistants, automation tools, and agentic workflows that improve productivity and operational outcomes.</li><li>
Evaluate model behavior, output quality, performance, and fit-for-purpose use across enterprise scenarios.</li></ul>
Data, Integration &amp; Retrieval Engineering<ul><li>
Build and maintain data pipelines, API integrations, and retrieval patterns that support AI applications and analytics.</li><li>
Implement retrieval-augmented generation, vector search, structured data access, and document processing where appropriate.</li><li>
Partner with data and platform teams to ensure quality, lineage, scalability, and secure access to enterprise data sources.</li></ul>
AI Platform, DevOps &amp; Operational Support<ul><li>
Support deployment, monitoring, testing, and maintenance of AI solutions across development, test, and production environments.</li><li>
Implement CI/CD, model evaluation, observability, and operational controls for AI-enabled systems.</li><li>
Troubleshoot technical issues, improve performance, and support continuous enhancement of AI platforms and applications.</li></ul>
Responsible AI, Security &amp; Governance<ul><li>
Apply responsible AI practices, including transparency, traceability, explainability, fairness, privacy, and human oversight.</li><li>
Partner with security, compliance, legal, and governance teams to support safe and appropriate AI use.</li><li>
Document solution design, risks, controls, assumptions, and operational considerations for AI systems.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of SCAN&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Your Qualifications:<ul><li>
Bachelor's Degree in Computer science, Engineering, or a related field, or equivalent experience</li><li>
Deep applied understanding of LLM-based architectures, retrieval-augmented generation (RAG),vector embeddings, prompt engineering, and agent orchestration</li><li>
Experience designing, building, and deploying AI-enabled applications, services, workflows, and integrations.</li><li>
Proficiency with Azure AI Services, Azure AI Foundry, and enterprise content management platforms (SharePoint, Microsoft 365, Teams, Confluence).</li><li>
Strong Python (or equivalent), REST APIs, ML/LLMOps tooling, and frameworks (FastAPI, LangChain, Semantic Kernel, etc.).</li><li>
Ability to connect business requirements to technical solutions, develop reusable components, and improve solution adoption and operational impact.</li><li>
Collaborative communicator, comfortable engaging non-technical stakeholders and cross-functional teams.</li><li>
Demonstrates curiosity, initiative, and continuous learning; adapts quickly to new frameworks and technologies.</li><li>
Strong business partnering skills, self-direction, and influence; able to define roadmaps, persuade skeptics, and drive adoption of new processes or technologies</li><li>
Demonstrates curiosity, initiative, and continuous learning; adapts quickly to new frameworks and technologies.</li></ul>
Preferred Certifications or Licenses:
<ul><li>Microsoft Certified: Azure AI Engineer Associate</li><li>
Relevant certifications in cloud platforms, AI engineering, machine learning, data engineering, or software development are beneficial.</li><li>
Additional certifications in Responsible AI, Data Governance, Cybersecurity, or Healthcare Informatics are advantageous.</li></ul>
Experience Preferred:
<ul><li>Extensive experience (6+ years) in AI engineering, software engineering, data engineering, machine learning, automation, or enterprise technology delivery, ideally within regulated industries such as healthcare.</li><li>
Demonstrated hands-on expertise (3+ years) building AI-enabled applications, integrating large language models, implementing RAG patterns, or delivering machine learning solutions.</li><li>
Proven track record delivering enterprise-scale AI or digital transformation initiatives, including cross-functional collaboration with business, healthcare, data, security, compliance, and technology teams.</li><li>
Experience building production-grade applications, APIs, data pipelines, automation workflows, or cloud-based AI services.</li><li>
Familiarity with Azure AI Foundry, Azure OpenAI, Azure AI Services, Databricks, Snowflake, or similar enterprise AI and data platforms is highly valued.</li><li>
Strong stakeholder management and communication skills, with ability to translate business needs into scalable technical solutions and drive adoption across diverse teams.</li><li>
Domain expertise in healthcare, including regulatory and member-focused nuances, is a plus.</li></ul>
What's in it for you?<ul><li>
Base salary range: $106,200 to $182,983 annually</li><li>
An annual employee bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days</li><li>
Excellent 401(k) Retirement Saving Plan with employer match</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-JB1 #LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

AI Staff Engineer

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
Work Mode: Field based in San Gabriel Valley area
The Job
With a focus on delivering comprehensive, high quality person-centered care across the health care continuum, the Medical Director will provide clinical leadership and oversight of program team members and serve as an active medical provider.
You Will
Leadership:<ul><li>
Directly manage a multi-disciplinary team of nurse practitioners and physicians to ensure coordinated and high quality care delivery.</li><li>
Track and analyze clinical performance metrics related to health outcomes and utilization rates. Use this data to identify areas for improvement and implement strategies to enhance overall care quality.
</li><li>Participate in community stakeholder meetings and address any issues related to care provided to their residents.</li><li>
Provide education and guidance to other clinical team members related to geriatrics, complex care, and palliative care.</li><li>
Actively participate in provider meetings and quality improvement initiatives aimed at improving patient outcomes.</li></ul>
Patient Care:<ul><li>
Provide primary medical care services to patients residing in their place of residence</li><li>
Collaborate with program nurse practitioners and other interdisciplinary team members to manage complex patients by conducting in-person and virtual patient rounds in tandem with other team members.</li><li>
Participate in a telephonic on-call program to support team members after hours and weekends.</li><li>
Provide immediate support to team members to urgent care needs for members such as change in medical condition or goals of care discussions.</li></ul>
Documentation and Compliance:<ul><li>
Maintain accurate and up-to-date electronic medical records (EMRs) and other relevant documentation.</li><li>
Adhere to regulatory requirements, and coding/documentation standards, guidelines, and quality measures set forth by Medicare and other relevant authorities.</li></ul><ul><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively supports the achievement of SCAN&rsquo;s Vision and Goals.</li><li>
Other duties as assigned</li></ul>
Your Qualifications<ul><li>
Doctoral Degree M.D. required.</li><li>
Unrestricted State Medical License required.</li><li>
Geriatrics/Palliative care experience</li><li>
5+ years of related experience as a physician, preferably with home-based visits, geriatrics, chronic disease management, and hospice and/or palliative care.</li><li>
Experience with virtual care/telehealth preferred.</li><li>
Knowledge of the treatment of complex chronic diseases, such as dementia, diabetes, heart failure, and COPD.</li><li>
Ability to identify team needs and coordinate with other resources/programs appropriately.</li><li>
Knowledge of HCC and ICD-10 coding and documentation.</li><li>
Knowledge of wound care and management.</li><li>
Knowledge of CMS guidelines and Medicare Advantage Managed Care.</li><li>
Comfortable with initiating goals of care and end of life discussions.</li><li>
Strong interpersonal skills and change agent mindset needed to build relationships with healthcare team and patients.</li><li>
Cultural competence and sensitivity required, multilingual skills preferred.</li><li>
Knowledge of and ability to maintain HIPAA requirements.</li><li>
Adaptable and open to change and problem-solving.</li><li>
Knowledge of and/or ability to learn basic technological skills (Word, Excel, PowerPoint, Outlook, EMR) and open to new technology.</li></ul>
What&rsquo;s in it for you?<ul><li>
Base salary range: $255,000.00 to $367,025.00 annually</li><li>
Quarterly bonus program</li><li>
Work Mode: Remote/Field</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match and contribution</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-BB1
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Medical Director (San Gabriel Valley)

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job
The Manager of Pharmacy Operations is responsible for providing leadership and direction to the pharmacy operations team while working cross-functionally with other departments and the Pharmacy Benefit Manager (PBM) on CMS, DHCS, and other states regulatory requirements. The role ensures regulatory compliance related to prescription drug event (PDE) data, Drug Plan Finder processes, financial information reporting, Part D reporting, pharmacy benefit configuration and testing, and plan benefit package reviews during BID submission. It provides support during CMS Part D and other regulatory audits (e.g., 1/3 financial audit, National MEDIC audits) and ensures Part D deadlines and timeframes are met. This position supports pharmacy leadership to drive departmental and organizational goals. This position oversees pharmacy benefit administrators and pharmacy analysts, providing leadership, direction, and fostering continuous team development.
You Will<ul><li>
Ensure regulatory compliance with respect to prescription benefits set up and year-round CMS Program Audit, 1/3 Financial audit, National MEDIC, and other audits readiness; Provide leadership and support during all CMS Regulatory Audits related to pharmacy operations; e.g., ensure accuracy of written responses and/or documentation for the pharmacy audits; Ensure audit documentation is prepared according to audit instructions and provided within the specified audit timeframe; Prepare written responses or documentation for pharmacy audits.</li><li>
Serve as a subject matter expert for Part D Reporting requirements, Pharmacy Access Requirements, Prescription Drug Event data, Financial Information Reporting and Drug Plan Finder files by keeping up to date with Medicare requirements; Maintain current knowledge of Medicare Part D regulations by participating in CMS calls and reading released guidance and implementing changes to maintain compliance.</li><li>
Oversee the accurate implementation and maintenance of pharmacy benefits, pharmacy account structure, pharmacy network, including GEO access requirements; Lead the team to review and ensure the accuracy of the Pharmacy Benefits for the annual BID submission to CMS; Ensure Annual Enrollment Period (AEP) and 1/1 operational readiness and assist in training of other departments on Pharmacy products.</li><li>
Lead automation efforts related to the Prescription Drug Event, Benefits Configuration and Testing Initiatives; Analyze and monitor large data sets that are exchanged from SCAN to the PBM using a variety of reporting tools.</li><li>
Accountable for ensuring eligibility and coordination of benefit files are sent to the PBM for processing and assess if file enhancements are needed; Ensure the PBM is processing Prescription Drug Events, Automated Claims Reprocessing and Financial Information Data according to CMS regulatory standards by conducting daily oversight; Ensure PBM oversight of claims adjudication; Oversee PBM operations to ensure high service level to SCAN and our members; Maintain strong rapport with PBM representatives such that team&rsquo;s goals and needs are met.</li><li>
Prepare documentation for Service Area Expansion application submission to CMS.</li><li>
Support Part C and Part D Data Validation audits, including Medicare Prescription Payment Plan Module.</li><li>
Participate in Medicare Plan Finder testing and other CMS-related activities.</li><li>
Collaborate with other SCAN departments: Compliance, Marketing, Digital, HCI, Product, Finance and Member Services by participating in cross-functional meetings and supporting achievement of team&rsquo;s goals; Foster strong relationships with internal departments and external providers. Identify operational gaps and work with the staff or PBM by providing feedback/recommendations on how to fix operational gaps and ensures follow through; Resolve issues and monitor results of daily staff activities, keeping management informed of key issues and problems as encountered.</li><li>
Develop, implement, and maintain department&rsquo;s policies and procedures, desktop procedures and standard operating procedures to ensure ongoing compliance; Instill a culture of continuous process improvement, efficiency, collaboration, operational excellence and compliance amongst team.</li><li>
Provide Pharmacy Analyst and Pharmacy Benefits Administrator team support by communicating job expectations, giving continual feedback, enforcing policies and procedures, and conducting training programs; Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures; Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.</li><li>
Conduct training sessions of the pharmacy benefit and Part D programs to other departments as needed; Train staff on job-related functions and refresher courses as updates to processes or requirements occur.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of SCAN&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Your Qualifications<ul><li>
Five (5) years or more of Medicare Part D experience with a health plan or PBM required.</li><li>
Three (3) years of leadership experience in a managed care setting with full scope of supervision for non-licensed staff.</li><li>
Three (3) years or more of experience in data analysis required.</li><li>
Bachelor's Degree or equivalent experience - Business/Healthcare.</li><li>
Active Pharmacy Technician License preferred.</li><li>
Expert in Medicare Part D. Knowledge of CMS Part D regulations e.g., CMS Call Letters, MAPD application, Claims Processing, Part D Reports.</li><li>
Ability to create, develop and implement process improvement and the ability to instill that focus in a team.</li><li>
Ability to work cross-functionally and collaboratively across the organization.</li><li>
Technologically savvy and able to utilize information systems effectively (MS Office - Word, Excel, PowerPoint, Access, Visio, Outlook; SQL)</li><li>
Ability to manage and adapt to a significant change.</li><li>
Strong interpersonal skills, including excellent written and verbal communication skills.</li><li>
Strong organizational skills; ability to multitask and meet multiple competing deadlines.</li><li>
Ability to appropriately maintain confidentiality.</li><li>
Strong analytical and critical thinking skills.</li><li>
Ability to research, analyze, and problem solve.</li><li>
Self-starter that can take the lead on a project and manage its progress for completion.</li></ul>
What's in it for you?<ul><li>
Base salary range: $80,300 to $116,197 per year.</li><li>
Internal title: Manager, Pharmacy Operations</li><li>
Work Mode: Remote</li><li>
An annual employee bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match and contribution</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-CS2
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Manager, Pharmacy Operations

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.<ul><li>field based covering areas in the Covina and Claremont, CA areas.</li></ul>
The Job
The Advanced Practice Clinician will provide and coordinate primary care to SCAN members to achieve the Company&rsquo;s mission to keep seniors healthy and independent.
You Will
Provide care to an assigned panel of members (patients) in their place of residence, most commonly in senior living communities or skilled nursing facilities. This includes conducting physical/wellness exams and assessments; occasional urgent medical visits and telephonic triage to ensure timely, appropriate care and hospital avoidance if possible; administering vaccines; ordering and interpreting diagnostic tests; initiating goals of care conversations with patients and their loved ones; and chronic disease management.
Identify patient health care needs and develop a comprehensive plan of care for the patient, their family, and living-community staff.
Collaborate with our case management team to ensure members have timely access to necessary and appropriate services.
Independently manage visitation schedule in line with established practice protocols and adjust schedule based on members&rsquo; needs and acuity.
Engage with Primary Care Physicians and other health care professionals in a collaborative relationship aimed at disease prevention, health promotion, and chronic disease management. Partner closely with Primary Care Physicians for clinical oversight and guidance.
Connect with specialists, hospitals, ancillary care providers, and community-based organizations to ensure continuity of care and promote shared decision-making while advocating for members.
Actively monitor and quickly address clinical quality gaps in care in partnership with other care providers.
Document member visits and interactions in a timely manner according to established practice protocols.
Serve as an ongoing direct resource for members and their families, as well as for their communities and support staff.
Participate with Integrated Care Sales team in events to build member awareness and educate communities.
Initiate and complete virtual health visits with members as needed to promote accurate triaging and reduce drive time.
Participate in on-call program available to our members after hours and on weekends.
Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
Contribute to team efforts to meet quality healthcare goals by closing care gaps, attending high risk group discussions, and optimizing clinical workflows and protocols.
This position is a patient-facing role.
Employees may be eligible for differential pay.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN&rsquo;s Vision and Goals.
Other duties as assigned.
Your Qualifications<ul><li>
Master&rsquo;s degree in Nurse Practitioner Certificate OR Master&rsquo;s from an accredited PA program, Education in Adult/Geriatric medical care preferred.</li><li>
A comparable combination or education/experience and/or training will be considered equivalent to the education listed above.</li><li>
Current California Nurse Practitioner license OR California Physician Assistant Certification (PA-C) in good standing.</li><li>
Wound Care Certificate and Palliative Care Certificate a plus.</li><li>
Knowledge of the treatment of complex chronic diseases, such as dementia, diabetes, heart failure, and COPD.</li><li>
Ability to identify health care needs and refer and coordinate with other resources/programs appropriately.</li><li>
Knowledge of HCC and ICD-10 coding and documentation.</li><li>
Knowledge of wound care and management.</li><li>
Knowledge of CMS guidelines and Medicare Advantage Managed Care.</li><li>
Comfortable with initiating goals of care and end of life discussions.</li><li>
Strong interpersonal skills and change agent mindset needed to build relationships with healthcare team and patients.</li><li>
Knowledge of and ability to maintain HIPAA requirements.</li><li>
Adaptable and open to change and problem-solving.</li><li>
Knowledge of and/or ability to learn basic technological skills (Word, Excel, PowerPoint, Outlook, EMR) and open to new technology.</li><li>
Ability to stoop, kneel, and crouch required. Ability to bend, reach, lift, pull, push, and carry up to 10 lbs. regularly and up to 50 lbs. occasionally.</li><li>
Multilingual/Multicultural a plus.</li><li>
Travel 75+% of the time in the assigned area- Must have a valid driver&rsquo;s license, automobile insurance and reliable transportation.</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $125,400.00 to $179,300.00 annually</li><li>
Quarterly bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
Eleven paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match and contribution</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-BB1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Nurse Practitioner (San Dimas / Pomona)

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job
In this role, you will help advance SCAN&rsquo;s AI enablement and enterprise data governance practices. This role is responsible for improving the trust, usability, and business context richness of data that powers AI, analytics, reporting, and operational decision-making.
This role helps build the foundation for enterprise AI by strengthening core knowledge management capabilities via the development, governance, and adoption of enterprise data assets and knowledge structures, including business glossaries, governed metrics, semantic layers, ontologies, knowledge graphs, metadata, lineage, and stewardship practices. You will work closely with data stewards, subject matter experts, platform teams, and executive business leaders to build context, standardize business terminology, improve data quality, and make enterprise data easier for people and AI-enabled tools to understand and use.
This is an essential role as SCAN modernizes its data ecosystem through a modern platform, scalable self-service analytics, and AI-assisted ways of working. 
You Will<ul><li>
Enhance SCAN&rsquo;s semantic foundation by developing dimensional models, hierarchies, domain relationships, and governed metrics that enable consistent AI use cases.</li><li>
Support ontology and knowledge graph initiatives by identifying key business entities, relationships, synonyms, and domain concepts that improve data connectivity, searchability, and AI comprehension.</li><li>
Govern and document data assets across Snowflake, Databricks, and Iceberg environments to ensure structured and semi-structured data is well-described, discoverable, and trusted for analytics and AI workflows.</li><li>
Maintain and enrich the enterprise data catalog, documenting metadata, lineage, ownership, usage context, and business meaning for high-value data assets.</li><li>
Improve data discoverability and usability through tagging, glossary management, workflow optimization, and metadata quality controls.</li><li>
Perform data and metric validation to assess accuracy, completeness, aggregation logic, consistency, and timeliness across data products, including via the use of AI-assisted tools.</li><li>
Partner with business stakeholders, data stewards, subject matter experts, analytics teams, and technical teams to execute enterprise data governance and AI-readiness priorities across key domains.</li><li>
Investigate data quality issues, conduct root cause analysis, document business impact, and partner with data engineering, analytics, reporting, and business teams to support resolution.</li><li>
Participate in Agile ceremonies to ensure governance and AI enablement work is visible, prioritized, and delivered effectively.</li><li>
Drive continuous improvement in governance automation, stewardship workflows, reporting certification, and AI-assisted governance capabilities.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate, improve decision-making, and serve our members.</li><li>
Actively support the achievement of SCAN&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Your qualifications<ul><li>
Bachelor's degree in information systems, Data Analytics, Computer Science, Business Administration, Healthcare Administration, Statistics, or a related field; equivalent experience may be considered.</li><li>
3+ years of experience in data engineering, data governance, data management, data quality, analytics, business intelligence, metadata management, knowledge management, or related data-focused role.</li><li>
Experience in the health care industry, especially in areas such as Medicare Advantage, clinical analytics, medical economics, quality, pharmacy, claims, provider, member, or operational data environments, is strongly preferred.</li><li>
Experience with modern knowledge management techniques such as semantic layers, ontologies, knowledge graphs, retrieval-augmented generation, AI-assisted documentation, or metadata-driven discovery preferred.</li><li>
Familiarity with modern warehouse and open Lakehouse concepts, including cloud object storage, open table formats such as Apache Iceberg or Delta Lake, metadata catalogs, data sharing, lineage, and governance of structured and semi-structured data.</li><li>
Familiarity with using AI-assisted tools to improve documentation, analysis, data discovery, metadata quality, and governance workflows.</li><li>
Experience with enterprise data catalog, metadata management, data lineage, business glossary, stewardship, and/or or report certification practices.</li><li>
Experience with BI and reporting platforms such as Power BI, Tableau, SSRS, or similar tools.</li><li>
Experience with CLI tools such as Cortex Code, Claude Code, or similar.</li><li>
Experience working in SAFe Agile or another Agile delivery framework.</li><li>
Preferred certifications include CDMP, DGSP, DCAM, DAMA-related training, Snowflake certification, Microsoft Power BI certification, or relevant Agile/SAFe certifications.</li></ul>
Competencies<ul><li>
Knowledge Management Mindset: Helps organize business meaning, definitions, relationships, ownership, and metadata so that enterprise data is easier to find, understand, govern, and reuse.</li><li>
Business Partnership: Builds trusted relationships with business and technical stakeholders and translates governance, data quality, and AI-readiness practices into business value.</li><li>
Analytical Thinking: Uses structured analysis to evaluate data issues, identify root causes, assess business impact, and improve trust in data used for analytics and AI-enabled capabilities.</li><li>
Governance Discipline: Applies consistent standards for definitions, metadata, quality rules, stewardship, lineage, and documentation.</li><li>
Communication: Explains complex data concepts clearly to both technical and non-technical audiences.</li><li>
Continuous Improvement: Identifies opportunities to improve governance workflows, data usability, automation, AI-assisted documentation and scalable self-service analytics.</li></ul>
Skills &amp; Abilities<ul><li>
Ability to support semantic layer and metrics governance, including standardized definitions, dimensional concepts, hierarchies, measure consistency, and policy adherence.</li><li>
Familiarity with knowledge management concepts such as ontologies, knowledge graphs, taxonomies, and domain models.</li><li>
Ability to translate technical data structures into clear, business-aligned definitions and documentation, especially via data dictionaries, catalog entries, report inventories, data quality findings, and usage context.</li><li>
Strong SQL skills for data profiling, validation, reconciliation, and issue investigation.</li><li>
Familiarity with Snowflake, SQL Server, Power BI, Tableau, SSRS, data catalogs, modern analytics platforms, and open lakehouse concepts such as cloud object storage, open table formats, metadata catalogs, and governed data access.</li><li>
Ability to work effectively across business, analytics, data engineering, platform, stewardship, and leadership teams.</li><li>
Practical understanding of healthcare data domains such as claims, membership, providers, clinical operations, pharmacy, quality, utilization management, or finance preferred.</li><li>
Ability to manage multiple priorities in an Agile environment while maintaining attention to detail.</li><li>
Awareness of emerging automation, AI-assisted documentation, data quality monitoring, semantic search, and governed by self-service analytics capabilities.</li></ul>
What's in it for you?<ul><li>
Base Salary Range: $80,300 to $138,330 annually</li><li>
An annual employee bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days</li><li>
Excellent 401(k) Retirement Saving Plan with employer match</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-JB1 #LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Sr. Engineer, Data Governance & AI Enablement

<div>At Healthcare in Action, we serve patients experiencing homelessness through an innovative &ldquo;street medicine&rdquo; approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.
Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.
The Clinical Support Partner (MA or EMT) will support clinicians in monitoring patients who are experiencing or are at risk of experiencing homelessness with managing their own health by performing basic clinical care such as obtaining vitals, drawing blood and performing basic wound care.
You will coordinate care for patients, including requesting ride-share services for patients, picking up prescriptions and scheduling appointments. Assist in inventory of the stock room, ordering supplies and fielding and triaging patient phone calls and new consults.
This position will work in the San Diego area.
Responsibilities:<ul><li>
Conduct physical exams and assessments including obtain EKGs, administer vaccinations and draw blood for lab tests (if necessary). Provide wound care and patient monitoring.</li><li>
Assist with organizing and completing an individualized Care Plan for each patient.</li><li>
Develop care plans in collaboration with patients, peer navigator, therapist, and primary care physicians. Educate and advise on medical issues as needed. Consult with physicians, physician assistants, nurse practitioners and Medical Director as needed. Ensure Primary Care Physicians are aware of patient&rsquo;s health conditions and progress.</li><li>
Provide health education to patients. Work with patients in the prevention of illness, promotion of health, and management of patient's adjustment to chronic health problems.</li><li>
Provide referrals both internally and externally to appropriate medical resources.</li><li>
Engage with providers and patients to create a trusting environment. Maintain a safe, efficient, and pleasant environment conducive to optimum patient wellbeing, in conformance with recognized standards. Function in a collaborative relationship with physicians and other health care professionals in the clinical management of patients. Maintain a good working relationship with other personnel, medical staff, and administration.</li></ul>
Follow company policies and procedures:<ul><li>
For the proper handling of lab specimens and biohazardous waste.</li><li>
Document patient visit/interaction accurately and timely.</li><li>
Report suspicious, unethical, or illegal conduct and cooperate with approved investigations and inspections.</li><li>
Perform stock room inventory on a regular basis and maintain medications, equipment, and supplies appropriately stocked.</li><li>
Develop an understanding of Health Plan&rsquo;s encounter data submission process and CMS requirements. Participate in the grievance, audit and continuing education, quality assurance, and quality improvement programs. Serve as an on-going resource to providers and case management teams. Serve on and participate in appropriate clinical committees, as assigned.</li><li>
Monitor, train, and coach patients on how to live with chronic conditions to ensure health goals are met.</li><li>
Collaborate with Healthcare in Action and Quality Improvement teams to achieve corporate goals.</li><li>
Function as part of the care team, with an advanced degree of knowledge, skill and expertise in history taking, physical exam, treatment, and clinical care management of patients.</li><li>
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.</li><li>
Contributes to team effort by accomplishing related results as needed.</li><li>
Actively supports the achievement of Healthcare in Action&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<ul><li>
High School Diploma or GED, required.</li><li>
Medical Assistant diploma/certificate or CA EMT required.</li><li>
2+ years of experience working as a Medical Assistant, or EMT in a medical office, field, or hospital setting; required.</li><li>
Ability to perform blood draws.</li><li>
Understanding of ICD-10 Coding preferred.</li><li>
Experience using EPIC EMR preferred.</li><li>
Excellent assessment skills required.</li><li>
Ability to problem-solve and to prioritize changing patient conditions required.</li><li>
Knowledge of efficient interviewing practices and techniques used to gather information.</li><li>
Strong interpersonal skills with the ability to build relationships with providers and patients.</li><li>
Excellent verbal, written communication and listening skills both in-person and on the phone required.</li><li>
Ability to work on a team and maintain good working relationships with staff and patients required.</li><li>
Excellent customer service skills required.</li><li>
Ability to be culturally sensitive and work with a diverse patient population.</li><li>
Ability to maintain quality, safety and /or infection control standards.</li><li>
Knowledge of and/or ability to learn and use computer-based applications such as MS Office and electronic medical record systems.</li><li>
Knowledge of medical records and appropriate documentation requirements.</li><li>
Ability to maintain patient confidentiality required. Knowledge of HIPAA requirements.</li><li>
Ability to remain calm and be resourceful in emergency situations required.</li><li>
Ability to maintain a professional demeanor at all times.</li><li>
Clean driving record</li><li>
Proof of Valid CA Driver&rsquo;s License</li><li>
Must maintain CA State Liability Insurance</li><li>
Must have access to a vehicle/reliable transportation.</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with Healthcare in Action will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, HIA will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $20.14 to $30.55 per hour</li><li>
Medical, Dental, Vision coverage</li><li>
An annual employee bonus program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
Robust Wellness Program</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MD1
At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Healthcare in Action was established in 2021 as a 501 (c)3 organization and associated medical group. Utilizing mobile clinics staffed by healthcare professionals, community health workers, and social workers, our teams travel directly to unhoused individuals living in communities across the geographies we serve, providing services where they reside &ndash; including tents, cars, shelters, and temporary housing. In meeting patients where they are and supporting their goals, HIA team members build trust &ndash; a critical component that can lead to meaningful and positive changes in health and housing. Our mission is to improve the lives of people experiencing homelessness through quality holistic care. It is our vision that all people experiencing homelessness have access to quality healthcare that addresses their mental, social and physical health needs.</div>

Clinical Support Partner (EMT or MA), Street Medicine (San Diego, CA)

Join SCAN Health Plan and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.