Qureos Mentor

SCAN Health Plan

<div>Welcome Health is redefining what primary care for older adults can look like: deeply personal, relationship driven, and grounded in what matters most to each individual. Built on the principles of geriatric medicine and backed by SCAN Group, Welcome Health delivers care that meets patients where they are, including in home, in clinic, and virtual visits.
Welcome Health is led by a team of clinicians and professionals who believe healthcare works best when time, trust, and humanity are at the center. Our providers are empowered to slow down, listen closely, and build lasting relationships with the people they serve. That same mindset applies to our employees &ndash; we invest in them by fostering a supportive environment where clinical excellence, collaboration, and worklife balance are truly valued.
Welcome Health is a place where mission and medicine align &ndash; and where meaningful work is done every day, with purpose and pride.
*This position will work in the Welcome Health Clinic in Riverside*
The Job
Welcome Health is a medical group providing best in class primary care to older adults in clinic, virtually, and in home. Grounded in the science and art of geriatric medicine, our providers seek to remove the barriers that older adults face in their pursuit of what matters most to them. Our philosophy is based on four underlying principles: 1) deliver high quality care; 2) prioritize the patient experience; 3) provide personalized care centered on the patient&rsquo;s goals; and 4) leverage a team-based, holistic model of approach to care delivery.
We seek an experienced Medical Assistant to temporarily support the fulfillment of Welcome Health&rsquo;s mission to transform care delivery for all older people. This position may require flexibility in working in clinic or remotely in the field. 
You Will
Work Area Preparation/Maintenance:<ul><li>Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting.</li><li>Maintains examination areas. This includes, preparing exam and treatment rooms with necessary instruments.</li><li>Maintain a clean and sanitary clinic environment through daily cleaning.</li></ul> 
Clinical Duties:<ul><li>For clinic visits, support the clinician in preparing the patient for the visit, which may include rooming, checking vitals, transcribing medical history, etc.</li><li>Contact patients to collect clinical and psycho-social information</li><li>Coaches or trains patients on how to utilize technology (e.g., tablets) to communicate with the care team and for virtual visits</li><li>Under the supervision of physician or nurse, assists with performing assessments and treatments.</li><li>Responsible for pre-visit preparation (chart prep, labs, x-ray, etc.) ensuring all required items have been completed.</li><li>Sets up exam rooms and checks in patients.</li><li>Prepares patients for examination and treatment. This includes taking patient histories and vital signs, gathering information related to health maintenance, specimen collection, updating health maintenance at patient visit, accurately identifies medication changes, updates allegories at each visit and documenting all patient care given.</li><li>Reports significant findings and pertinent patient observations to clinic physician. Monitors and communicates changes in patient condition.</li><li>Administers specific medications under direction of physician.</li><li>Follows WHMG policies and procedures related to care (i.e. treatment, medication administration, documentation, storage and handling vaccines, sterilization, etc.).</li><li>Performs duties within the MA scope of practice, as defined by the applicable state laws/regulations.</li><li>As directed by the provider, submits referrals, authorizations and medication refill orders, and follows up with the patient accordingly</li><li>Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies</li><li>Performs waived laboratory testing</li><li>Schedules diagnostic testing</li><li>Applies or assists with the application of durable medical equipment</li><li>Participates in care team meetings to discuss patient care and clinic operations</li><li>Assists the physician with office procedures: preparing instruments needed for suturing, providing equipment and solutions for biopsies, providing supplies needed for splinting.</li><li>Screens telephone calls for referral to physician.</li><li>Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration.</li></ul> 
Customer Service:<ul><li>Demonstrates an active concern for all customers (both external and internal) by responding to their needs and expectations in a positive and exemplary manner, thus promoting positive interpersonal relationships.</li><li>Promptly responds to requests for service with courtesy and helpfulness.</li><li>Listens attentively to and empathizes with customers, co-workers and supervisors.</li><li>Explains what he/she does. Gives appropriate information related to services performed making sure it is accurate, complete and understood.</li><li>Attends to customer, co-workers and supervisors needs with a gracious and respectful attitude. Answers all questions with patience and professionalism.</li><li>Adheres to customer service excellence policies and standards.</li><li>Handles complaints in a responsive and professional manner.</li></ul> 
Performance Improvement:<ul><li>Actively identifies and reports opportunities for improvement, seeks solutions and communicates through proper chain of command.</li><li>Actively participates in departmental PI activities including committee involvement and assisting with formulating and monitoring PI criteria and indicators.</li><li>Demonstrates flexibility and supports changes that improve quality of care, service and operations.</li></ul> 
Safety:<ul><li>Safely performs job duties by maintaining a safe and clean work environment and practicing safe work habits.</li><li>Demonstrates understanding of fire, disaster, safety and infection control policies and attends and completes all required training and meetings in a timely manner.</li></ul> 
Improves skills through continued education and training. Applies and shares new knowledge, skills and information in the workplace.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively supports the achievement of Welcome Health&rsquo;s Vision and Goals.
Other duties as assigned.
Your Qualifications<ul><li>Experience delivering clinical care, preferably in an out-patient or in-home setting</li><li>Prior experience working with older adults (65+) is strongly preferred</li><li>Active Medical Assistant certification</li><li>Basic proficiency in MS office products</li><li>Experience using Athena is preferred</li><li>Thrives in a fast paced, ever-changing environment, and excited to help build a great organization</li><li>Comfortable with ambiguity and can work independently</li><li>Fluency in Spanish is required. Test will be administered to assess proficiency.</li><li>US work authorization</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $20.00 to $25.00 per hour</li><li>
An annual employee bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match and contribution</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At Welcome Health we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Welcome Health is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-CS2
#LI-Onsite</div>

Bilingual Spanish Medical Assistant (Riverside)

<div>At Healthcare in Action, we serve patients experiencing homelessness through an innovative &ldquo;street medicine&rdquo; approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.
Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.
The Clinical Support Partner (MA or EMT) will support clinicians in monitoring patients who are experiencing or are at risk of experiencing homelessness with managing their own health by performing basic clinical care such as obtaining vitals, drawing blood and performing basic wound care.
You will coordinate care for patients, including requesting ride-share services for patients, picking up prescriptions and scheduling appointments. Assist in inventory of the stock room, ordering supplies and fielding and triaging patient phone calls and new consults.
This position will work in the San Diego area.
Responsibilities:<ul><li>
Conduct physical exams and assessments including obtain EKGs, administer vaccinations and draw blood for lab tests (if necessary). Provide wound care and patient monitoring.</li><li>
Assist with organizing and completing an individualized Care Plan for each patient.</li><li>
Develop care plans in collaboration with patients, peer navigator, therapist, and primary care physicians. Educate and advise on medical issues as needed. Consult with physicians, physician assistants, nurse practitioners and Medical Director as needed. Ensure Primary Care Physicians are aware of patient&rsquo;s health conditions and progress.</li><li>
Provide health education to patients. Work with patients in the prevention of illness, promotion of health, and management of patient's adjustment to chronic health problems.</li><li>
Provide referrals both internally and externally to appropriate medical resources.</li><li>
Engage with providers and patients to create a trusting environment. Maintain a safe, efficient, and pleasant environment conducive to optimum patient wellbeing, in conformance with recognized standards. Function in a collaborative relationship with physicians and other health care professionals in the clinical management of patients. Maintain a good working relationship with other personnel, medical staff, and administration.</li></ul>
Follow company policies and procedures:<ul><li>
For the proper handling of lab specimens and biohazardous waste.</li><li>
Document patient visit/interaction accurately and timely.</li><li>
Report suspicious, unethical, or illegal conduct and cooperate with approved investigations and inspections.</li><li>
Perform stock room inventory on a regular basis and maintain medications, equipment, and supplies appropriately stocked.</li><li>
Develop an understanding of Health Plan&rsquo;s encounter data submission process and CMS requirements. Participate in the grievance, audit and continuing education, quality assurance, and quality improvement programs. Serve as an on-going resource to providers and case management teams. Serve on and participate in appropriate clinical committees, as assigned.</li><li>
Monitor, train, and coach patients on how to live with chronic conditions to ensure health goals are met.</li><li>
Collaborate with Healthcare in Action and Quality Improvement teams to achieve corporate goals.</li><li>
Function as part of the care team, with an advanced degree of knowledge, skill and expertise in history taking, physical exam, treatment, and clinical care management of patients.</li><li>
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.</li><li>
Contributes to team effort by accomplishing related results as needed.</li><li>
Actively supports the achievement of Healthcare in Action&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<ul><li>
High School Diploma or GED, required.</li><li>
Medical Assistant diploma/certificate or CA EMT required.</li><li>
2+ years of experience working as a Medical Assistant, or EMT in a medical office, field, or hospital setting; required.</li><li>
Ability to perform blood draws.</li><li>
Understanding of ICD-10 Coding preferred.</li><li>
Experience using EPIC EMR preferred.</li><li>
Excellent assessment skills required.</li><li>
Ability to problem-solve and to prioritize changing patient conditions required.</li><li>
Knowledge of efficient interviewing practices and techniques used to gather information.</li><li>
Strong interpersonal skills with the ability to build relationships with providers and patients.</li><li>
Excellent verbal, written communication and listening skills both in-person and on the phone required.</li><li>
Ability to work on a team and maintain good working relationships with staff and patients required.</li><li>
Excellent customer service skills required.</li><li>
Ability to be culturally sensitive and work with a diverse patient population.</li><li>
Ability to maintain quality, safety and /or infection control standards.</li><li>
Knowledge of and/or ability to learn and use computer-based applications such as MS Office and electronic medical record systems.</li><li>
Knowledge of medical records and appropriate documentation requirements.</li><li>
Ability to maintain patient confidentiality required. Knowledge of HIPAA requirements.</li><li>
Ability to remain calm and be resourceful in emergency situations required.</li><li>
Ability to maintain a professional demeanor at all times.</li><li>
Clean driving record</li><li>
Proof of Valid CA Driver&rsquo;s License</li><li>
Must maintain CA State Liability Insurance</li><li>
Must have access to a vehicle/reliable transportation.</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with Healthcare in Action will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, HIA will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $20.14 to $30.55 per hour</li><li>
Medical, Dental, Vision coverage</li><li>
An annual employee bonus program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
Robust Wellness Program</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MD1
At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Healthcare in Action was established in 2021 as a 501 (c)3 organization and associated medical group. Utilizing mobile clinics staffed by healthcare professionals, community health workers, and social workers, our teams travel directly to unhoused individuals living in communities across the geographies we serve, providing services where they reside &ndash; including tents, cars, shelters, and temporary housing. In meeting patients where they are and supporting their goals, HIA team members build trust &ndash; a critical component that can lead to meaningful and positive changes in health and housing. Our mission is to improve the lives of people experiencing homelessness through quality holistic care. It is our vision that all people experiencing homelessness have access to quality healthcare that addresses their mental, social and physical health needs.</div>

Clinical Support Partner (EMT or MA), Street Medicine (San Diego, CA)

Join SCAN Health Plan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SCAN Health Plan

About Company

Bilingual Spanish Medical Assistant (Riverside)

Clinical Support Partner (EMT or MA), Street Medicine (San Diego, CA)