Qureos Mentor

SCAN Health Plan

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job
We are seeking a creative, motivated, and detail-oriented Public Relations &amp; Social Media Content Developer Intern to support our external communications initiatives. This role is ideal for a student or recent graduate pursuing a degree in Public Relations, Communications, Marketing, Journalism, or a related field. The intern will assist in developing compelling social media content, supporting media outreach efforts, and contributing to video production projects that strengthen brand visibility and engagement.
You Will
Develop, write, and schedule engaging content for social media platforms (Instagram, LinkedIn, Facebook, TikTok, X, etc.) 
Draft captions, blog posts, short-form articles, and digital copy and stay current with social media trends and platform updates 
Assist in planning, shooting, and editing short-form and long-form video content 
Create video assets for social media, website, and promotional campaigns 
Support scriptwriting and storyboard development 
Capture behind-the-scenes footage and event highlights 
Optimize video content for various social media platforms 
Draft press releases, media advisories, and pitch emails 
Research media contacts and assist in building targeted media lists 
Track media coverage and compile media reports
Actively support the achievement of SCAN&rsquo;s Vision and Goals.
Other duties as assigned.
Your Qualifications
Currently pursuing or recently completed a degree in Public Relations, Communications, Marketing, Journalism, or related field
Experience developing content for social media platforms
Strong written and verbal communication skills 
Basic to intermediate video production and editing skills 
Understanding of media relations principles and PR strategy 
Strong organizational skills and attention to detail 
Ability to work independently and meet deadlines 
Technical expertise - Basic analytical skills 
Problem Solving - Basic problem-solving skills 
Communication - Good communication and interpersonal skills
What's in it for you?<ul><li>
Base Pay Range: $20.00- $25.00 per hour</li><li>
This is a temporary position for a limited period of time</li><li>
Work Mode: Mostly Onsite</li><li>
Robust Wellness Program</li><li>
Excellent 401(k) Retirement Saving Plan with employer match</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Public Relations & Social Media Content Developer Intern

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.
As a Provider Engagement Specialist, you will have the exciting opportunity to build meaningful relationships with healthcare providers who share our passion for caring for elderly participants in the PACE program. Your work will play a vital role in ensuring that our participants receive the highest quality care through strong partnerships and seamless collaboration.<div> 
</div><div>
You will serve as a trusted liaison between our internal team and the provider community, ensuring open lines of communication, addressing any concerns, and helping to improve processes that make care delivery even more effective. By facilitating outreach events, training sessions, and meetings, you&rsquo;ll help foster an environment where providers feel valued, informed, and connected to our mission.</div><div>
</div><div>
This role is ideal for someone who loves working with people, thrives in building relationships, and enjoys making a positive difference in the lives of seniors. Your efforts will directly support the well-being of our participants and contribute to the overall success of our PACE program.</div><div></div><div>
Responsibilities:</div><div></div><div><ul><li>
Build Meaningful Relationships: You&rsquo;ll develop and maintain strong, trusting connections with primary care physicians, specialists, and healthcare providers who care for our PACE participants.</li><li>
Foster Open Communication: Coordinate and lead meetings, outreach events, and training sessions to keep providers engaged and up-to-date with our PACE program offerings, processes, and expectations.</li><li>
Collaborate as a Team: Partner with our clinical, administrative, and operations teams to enhance provider participation and ensure smooth coordination of care.</li><li>
Solve Problems Proactively: Serve as a go-to resource for providers, helping to address their questions, resolve concerns, and ensure clear communication with our PACE interdisciplinary team.</li><li>
Drive Process Improvements: Look for opportunities to improve the way we collaborate, making sure that we&rsquo;re always working towards the best possible outcomes for our participants.</li><li>
Monitor and Support Quality: Work with the quality team to track provider performance metrics and collaborate on areas for improvement.</li><li>
Stay Informed and Adapt: Stay on top of industry best practices and regulatory changes that may impact provider engagement, and help the team adapt when needed.</li><li>
Resolve Issues with Care: Assist in resolving provider-related challenges in a way that strengthens relationships and supports smooth, high-quality care.</li><li>
Support Growth Efforts: Help with strategies for expanding our network and recruiting new providers as needed.</li><li>
Pitch In as Needed: You&rsquo;ll also be flexible, contributing to other duties and tasks that help ensure the success of the PACE program.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of myPlace's Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications &amp; Experience:<ul><li>
Education &amp; Experience: You have a Bachelor&rsquo;s degree in Healthcare Administration, Business, or a related field, and bring at least 3 years of experience in provider relations, healthcare administration, or a similar role within a healthcare setting.</li><li>
Specialized Knowledge: Familiarity with PACE or geriatric care models is highly preferred, so if you have experience in this space, you&rsquo;ll be a great fit for this role!</li><li>
Interpersonal Skills: Your ability to build rapport with a variety of healthcare providers makes you a natural at creating lasting, positive relationships. You&rsquo;re comfortable working with diverse professionals and thrive in collaboration.</li><li>
Communication: You&rsquo;re an effective communicator who can clearly and compassionately convey information in person, over the phone, and in writing.</li><li>
Organization &amp; Attention to Detail: You have excellent organizational skills and a keen attention to detail, ensuring that nothing falls through the cracks when coordinating with our providers.</li><li>
Teamwork &amp; Independence: While you enjoy working as part of a team, you&rsquo;re equally capable of working independently to drive success and meet your goals.</li><li>
Tech-Savvy: You&rsquo;re proficient in Microsoft Office Suite and have experience using healthcare management software, helping you stay organized and on top of your tasks.</li><li>
Licensing &amp; Transportation: As this role requires travel to meet with providers, candidates must have a valid CA driver&rsquo;s license, reliable personal transportation, a good driving record, and auto insurance as required by state law.</li><li>
BILINGUAL- English/Spanish preferred. (Test will be administered to assess proficiency.)</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $70,304 to $76,463 annually</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-KF1</div></div>

Provider Engagement Specialist

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.<div>
At myPlace Health, learning is how we make great care consistent. As our Learning &amp; Development Specialist, you&rsquo;ll help teams grow the skills, confidence, and clarity they need to deliver an exceptional experience for the older adults we serve every day, in every interaction.</div><div></div><div>
In this role, you&rsquo;ll design and deliver engaging learning experiences across formats, including in-person, hybrid, and on-demand training. You&rsquo;ll partner closely with subject matter experts and leaders to translate real operational needs into training that&rsquo;s practical, memorable, and aligned with our goals. You&rsquo;ll also stay hands-on in the field, spending time at our Day Centers to observe workflows, build trust with teams, and ensure learning lands where it matters most.</div><div></div><div>
If you&rsquo;re energized by building training that&rsquo;s people-centered, performance-driven, and mission-connected, this is your seat at the table.</div><div></div>
Responsibilities:<ul><li>
Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.</li><li>
Build training people actually want to attend: Develop instructor-led materials&mdash;including facilitator guides, participant resources, and presentations&mdash;that make sessions clear, energizing, and easy to deliver.</li><li>
Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.</li><li>
Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what &ldquo;success&rdquo; looks like on the job.</li><li>
Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.</li><li>
Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement&mdash;then use insights to make future learning even stronger.</li><li>
Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.</li><li>
Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.</li><li>
Stay ahead of what&rsquo;s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.</li><li>
Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.</li><li>
Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.</li><li>
Jump in where needed: Support additional L&amp;D projects as they come up&mdash;because improving learning is a team effort.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of myPlace Health's Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications and experience:<ul><li>
A strong foundation in learning design: Bachelor&rsquo;s degree in Instructional Design, Educational Technology, or a related field (Master&rsquo;s preferred).</li><li>
Proven experience building training that works: 3+ years in instructional design, curriculum development, or a closely related role.</li><li>
Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.</li><li>
LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI&mdash;and the ability to troubleshoot when things get technical.</li><li>
A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.</li><li>
An eye for clean, engaging content: Bonus points if you&rsquo;re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).</li><li>
Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.</li><li>
Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.</li><li>
Communication that builds trust: Clear, confident written and verbal skills&mdash;able to collaborate with SMEs, present ideas to stakeholders, and bring people along with you.</li><li>
Hybrid Schedule: You&rsquo;ll spend up to 75% of your time at the centers supporting in-person and hybrid training&mdash;staying close to operations and the teams you&rsquo;re enabling.</li></ul>
Tuberculosis Screening Policy<h3 class="jobSectionHeader">
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.</h3>
What's in it for you?<ul><li>
Base salary range: $92,400 to $133,671 per year</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MM1</div>

Learning and Development Specialist

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.<div>
Are you ready to make a meaningful impact in healthcare through technology? We&rsquo;re looking for a passionate and experienced Informatics Product Specialist to join our team and play a key role in shaping the future of our Electronic Medical Records (EMR) systems. This is a unique opportunity to drive meaningful change by improving workflows, enhancing functionality, and creating a better user experience for our healthcare providers.</div><div></div><div>
As the Informatics Product Specialist, you&rsquo;ll collaborate closely with clinical stakeholders, operations, and development teams to ensure our EMR solutions are not only effective but truly transformative for patient care. Reporting to the Director of Clinical Informatics, you&rsquo;ll lead projects and implementations that bridge the gap between technology and patient outcomes&mdash;helping us deliver innovative, provider-friendly solutions that make a real difference in people&rsquo;s lives.</div><div></div><div>
If you&rsquo;re mission-driven and excited to bring together people, processes, and technology to improve healthcare delivery, we&rsquo;d love to have you on our team!</div><div></div>
Responsibilities:<ul><li>
Turn data into decisions: Monitor EMR performance and adoption using qualitative feedback and quantitative data to guide prioritization, product decisions, and enhancements.</li><li>
Make work easier for the people doing it: Drive continuous improvement by regularly evaluating end-user workflows and identifying opportunities to simplify, standardize, and strengthen outcomes.</li><li>
Spot friction early&mdash;and fix it fast: Track readiness and intervene when performance, quality, usability, or adoption issues emerge, coordinating cross-functional problem-solving and ensuring follow-through to resolution.</li><li>
Connect the dots across teams: Identify recurring skill and performance gaps and share themes with Clinical Operations, Care Delivery Operations, Quality, and Health Plan Operations to inform recruiting, training, coaching, and change management strategies.</li><li>
Design with compliance in mind: Ensure EMR solutions meet applicable regulatory, legal, and organizational standards, including privacy and security requirements.</li><li>
Partner to reduce risk: Embed compliance into product design and delivery by collaborating with Compliance, Security/IT, Clinical Operations, and other stakeholders to review requirements, mitigate risk, and document decisions.</li><li>
Translate regulations into real-world workflows: Maintain working knowledge of key healthcare regulations and standards (e.g., HIPAA and interoperability requirements) and turn them into clear system requirements, workflows, and user guidance.</li><li>
Set a clear north star: Define and communicate the EMR product vision and strategy, aligning priorities with organizational goals, the myPlace mission, and end-user needs.</li><li>
Build a roadmap that delivers impact: Translate business and clinical objectives into an actionable product roadmap, sequencing work to drive measurable improvements across the care delivery model.</li><li>
Keep delivery moving: Own Agile product delivery practices, including backlog management, sprint planning, UAT coordination, and release planning in partnership with Engineering and operational stakeholders.</li><li>
Create clarity for execution: Elicit and document requirements and feature specifications, maintaining clear, current documentation in Azure DevOps (ADO) and supporting SAFe Agile ceremonies for product teams.</li><li>
Elevate the workflows that matter most: Lead workflow design improvements (e.g., CarePlan workflow uplift) with clinical and operational leaders to validate usability, compliance, and adoption.</li><li>
Pitch in where it matters most: Take on additional duties and special projects as needed to support team priorities, operational goals, and the successful delivery of EMR improvements.</li><li><h3 class="jobSectionHeader">
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</h3></li><li><h3 class="jobSectionHeader">
Actively support the achievement of myPlace Health's Vision and Goals.</h3></li></ul>
Qualifications and experience:<ul><li>
Mission-first, people-first: Passion and mission orientation for serving high-risk seniors and frail older adults.</li><li>
A strong foundation to build on: Bachelor&rsquo;s degree in Health Informatics or a closely related field (or equivalent relevant experience).</li><li>
Hands-on EMR product experience: Proven product ownership/product management experience in healthcare IT with meaningful exposure to EMR/EHR platforms (Athena preferred where applicable).</li><li>
PACE fluency: Strong knowledge of PACE clinical workflows and the PACE operating environment, including regulations and compliance expectations.</li><li>
Turn workflows into build-ready requirements: Demonstrated ability to translate clinical and operational workflows into clear product requirements (e.g., user stories, acceptance criteria, process maps).</li><li>
Collaborative and cross-functional: Experience partnering with Clinical Ops, Care Delivery Ops, Quality, Health Plan Ops, IT, and Analytics to drive alignment, decisions, and adoption.</li><li>
Product mindset with strong judgment: Grounded in product principles&mdash;asks &ldquo;why,&rdquo; prioritizes impact, iterates based on learning, and adapts quickly as needs evolve.</li><li>
Comfort in Agile delivery: Familiarity with Agile (and/or SAFe), including backlog refinement, sprint ceremonies, UAT coordination, and release planning.</li><li>
Data-driven prioritization: Comfortable defining and tracking KPIs and using insights to guide prioritization and continuous improvement.</li><li>
Usability obsessed: Strong understanding of user experience principles and data-informed design, with a focus on adoption in clinical settings.</li><li>
Compliance-aware by default: Working knowledge of healthcare privacy/security expectations (e.g., HIPAA) and comfort partnering on interoperability-related requirements.</li><li>
Clear communicator through change: Able to communicate tradeoffs, set expectations, and support end users through workflow and system changes&mdash;especially in an early-stage environment.</li><li>
Schedule you can count on: Monday&ndash;Friday during normal business hours.</li><li>
Hybrid, with in-person connection: This role is hybrid and will travel to our centers up to 3 times per week to support workflow needs, adoption, and stakeholder collaboration.</li></ul><h3 class="jobSectionHeader">
Tuberculosis Screening Policy</h3><h3 class="jobSectionHeader">
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.</h3>
What's in it for you?<ul><li>
Base salary range: $92,400 to $133,671 per year</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MM1</div>

Informatics Product Specialist

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.<div>
Are you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Healthcare Sales Specialist (internally known as a Outreach Specialist) with myPlace Health, you&rsquo;ll play a vital role in helping frail older adults live independently and maintain a high quality of life.</div><div>
In this dynamic role, you&rsquo;ll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities.</div><div>
If you&rsquo;re driven to serve, inspire, and create lasting change in the lives of others, we&rsquo;d love for you to join our team!</div>
Responsibilities:<ul><li>
Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing communities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program across South Los Angeles.</li><li>
Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth, respectful, and welcoming enrollment process for prospective participants and their families.</li><li>
Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants, families, caregivers, and community partners.</li><li>
Drive Predictable Growth: Support monthly outreach activity and referral goals by generating qualified leads and strengthening referral pathways throughout South Los Angeles.</li><li>
Keep Us Connected: Maintain accurate, timely records of outreach activities, partner engagement, and lead status in CRM software to ensure a seamless flow of information.</li><li>
Champion Compliance: Follow DHCS and CMS regulations and myPlace Health policies with care and precision to uphold the integrity of our marketing and outreach practices.</li><li>
Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand awareness of the PACE program across South Los Angeles.</li><li>
Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our referral pipeline.</li><li>
Innovate and Improve: Continuously explore new opportunities to refine and elevate referral processes, outreach strategies, and community engagement activities.</li><li>
Embrace Flexibility: Be open to supporting occasional evening and weekend events as needed to meet community needs.</li><li>
Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of myPlace's Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications and experience:<ul><li>
Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.</li><li>
Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.</li><li>
Tech-Savvy: Familiarity with CRM software is a plus, though not required&mdash;we&rsquo;re happy to provide training!</li><li>
Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.</li><li>
Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.</li><li>
Educational Background: A bachelor&rsquo;s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory&mdash;equivalent experience is warmly welcomed.</li><li>
Driving Requirements: A valid California driver&rsquo;s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.</li><li>
Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.</li><li>
Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals.</li><li>
Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the Greater Los Angeles market.</li></ul>
Tuberculosis Screening Policy<h3 class="jobSectionHeader">
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.</h3>
What's in it for you?<ul><li>
Base salary range: $70,304 to $78,043 per year</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
#LI-MM1</div>

Healthcare Sales Specialist

<div>myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families &ndash; all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected&mdash;to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It&rsquo;s a shared commitment to honoring what matters most.<div>
Are you someone who loves bringing people together, creating unforgettable experiences, and making others smile? As an Activities Coordinator in our PACE program, you&rsquo;ll play a vital role in enhancing the lives of older adults through engaging activities that celebrate their individuality and foster connection. This is more than a job&mdash;it&rsquo;s an opportunity to share your passion, creativity, and heart with a community that values your unique talents.</div><div></div><div>
If you&rsquo;re ready to be part of a team that makes a real difference and thrives on bringing joy to others, we&rsquo;d love to welcome you aboard!</div><div></div><div>
Responsibilities:</div><div></div><div><ul><li>
Champion meaningful participant support by completing initial, change of condition, semi-annual, and emergency assessments for participants in a timely manner.</li><li>
Keep care plans accurate and up to date by documenting all assessments and Care Plans in the EMR with strong attention to detail.</li><li>
Collaborate as part of the care team by participating in IDT meetings and completing participant care plan activity interventions and other assigned components on time.</li><li>
Help move services forward smoothly by participating in Service Determination Requests, assisting IDT members with SDR tasks, and helping ensure service delivery is completed by expected effectuation dates.</li><li>
Create well-planned daily experiences by scheduling participants for Day Center activities in partnership with the Center Manager and or Senior Manager.</li><li>
Bring energy and creativity to programming by coordinating and leading recreational activities for individuals and groups alongside Physical and Occupational Therapists to help participants maintain or improve their physical functioning.</li><li>
Design programming that feels inclusive and relevant by coordinating culturally appropriate social programming and activities within the day center.</li><li>
Support specialized participant needs with care by coordinating programming and activities for the memory care day center.</li><li>
Keep the center lively and engaging by designing and communicating current events and activity offerings throughout the day center.</li><li>
Partner in day center success by working closely with the Center Manager and or Senior Manager to oversee activities within the care center.</li><li>
Build bridges beyond the center walls by developing relationships with community resources and coordinating outings in the community.</li><li>
Support outreach and community presence by partnering with Enrollment and Outreach Specialists during outreach events.</li><li>
Help create a welcoming environment by assisting with activity set-up and clean-up to ensure spaces are ready, safe, and inviting.</li><li>
Lead with flexibility and heart by guiding or assisting participants in large group, small group, and one-on-one activities.</li><li>
Support team development by providing training and programmatic feedback to Activities Aides, PCAs, and other designated support staff.</li><li>
Adapt programming to each participant by assessing abilities and changing needs and adjusting group activities accordingly.</li><li>
Set thoughtful goals that matter by establishing appropriate activity-related goals for each participant.</li><li>
Promote safety in everything you do by demonstrating and implementing daily activity practices that include infection control, handwashing techniques, disease prevention, food handling, and disposal of soiled articles.</li><li>
Pitch in to support the participant experience by assisting the Dietitian, Food Service Supervisor, and or Kitchen Staff with meal service as needed.</li><li>
Help maintain audit readiness and compliance by participating in DHCS, CMS, and other audits as required by the PACE program.</li><li>
Stay open to team needs by taking on other duties as assigned in support of participants and center operations, including PCA role and responsibilities</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of myPlace's Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications &amp; Experience:<ul><li>
Bring a strong educational foundation with a High School Diploma or GED.</li><li>
Have experience in healthcare environments with prior experience working in healthcare facilities.</li><li>
Understand the needs of the population we serve through experience working with frail elderly populations.</li><li>
Two years of experience in a social, recreational, or educational program within the past five years, including at least one year full-time in an activities program within a healthcare, mental health, or handicapped program setting.</li><li>
Current qualification as an occupational therapist, art therapist, music therapist, dance therapist, recreation therapist, occupational therapist assistant, or qualified social worker.</li><li>
Completion of at least 36 hours of state-approved training designed specifically for this role, along with regular consultation from an occupational therapist, qualified social worker, or recreation therapist.</li></ul><ul><li>
Be ready to support participant safety by obtaining CPR and First Aid certification within 60 days of employment.</li><li>
Communicate with warmth and professionalism with strong skills in working with participants, families, caregivers, and team members.</li><li>
Use sound judgment in care settings with the ability to apply appropriate safety measures while supporting participants.</li><li>
Stay organized and adaptable by being dependable, flexible, resourceful, and able to manage changing priorities.</li><li>
Bring language skills that strengthen connection with bilingual abilities in English and Spanish, English and Cantonese, English and Mandarin, or English and Vietnamese preferred.</li><li>
Be prepared for community-based work with proof of a valid California driver&rsquo;s license, personal transportation, good driving record, and auto insurance as required by state law.</li><li>
BILINGUAL- Must be bilingual in English/Spanish. (Test will be administered to assess proficiency.)</li></ul>
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?<ul><li>
Base salary range: $20.00 to $32.28 per hour</li><li>
An annual employee bonus program</li><li>
Medical, Dental, Vision coverage</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match.</li><li>
Robust employee recognition program</li><li>
Robust Wellness Program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
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Activities Coordinator

<div>Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the &ldquo;12 Angry Seniors.&rdquo; Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen&mdash;not dilute&mdash;our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Job
Senior Claims Resolution Analysts are responsible for investigating and resolving complex insurance claims. They analyze claim data, review policies, communicate with policyholders and other stakeholders, and negotiate settlements. Senior analysts may also mentor and train junior analysts, provide guidance on difficult cases, and assist with process improvement initiatives. Strong analytical, communication, and problem-solving skills are essential for success in this role.
You Will<ul><li>
Requests additional information, when necessary, for completion of claim processing</li><li>
Reviews claims for eligibility</li><li>
Maintains updated records and prepares required reports</li><li>
Assists in claims cost control</li><li>
Contacts individuals about claims and may provide counsel regarding the amount of benefits</li><li>
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.</li><li>
Actively support the achievement of SCAN&rsquo;s Vision and Goals.</li><li>
Other duties as assigned.</li></ul>
Your Qualifications<ul><li>
Associate's degree or equivalent experience</li><li>
5+ years of related experience</li><li>
Performs work under direct supervision.</li><li>
Handles complex issues and problems, and refers only the most complex issues to higher-level staff.</li></ul>
What's in it for you?<ul><li>
Base Pay Range: $64,000 - $92,602 Annually</li><li>
Work Mode: Mostly Remote</li><li>
An annual employee bonus program</li><li>
Robust Wellness Program</li><li>
Generous paid-time-off (PTO)</li><li>
11 paid holidays per year, plus 1 additional floating holiday</li><li>
Excellent 401(k) Retirement Saving Plan with employer match</li><li>
Robust employee recognition program</li><li>
Tuition reimbursement</li><li>
An opportunity to become part of a team that makes a difference to our members and our community every day!</li></ul>
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Sr. Claims Resolution Analyst

Join SCAN Health Plan and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.