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Script for Information Technology CO WLL

About the Role: We are seeking a highly skilled Help Desk Specialist to join our IT team. The ideal candidate will be responsible for managing and supporting the company&rsquo;s IT infrastructure, including desktops, servers, and computer peripherals. This role requires strong technical expertise, problem-solving skills, and the ability to ensure uninterrupted operations of critical systems.Key Responsibilities:<ul><li>Provide administrative support for Microsoft Windows Servers within the Data Centre.</li><li>Manage Microsoft Domain Controller, Exchange, and Microsoft 365 services.</li><li>Diagnose and troubleshoot server, network, and end-user issues.</li><li>Administer endpoint security, antivirus, firewalls, and patch management.</li><li>Manage routers, switches, IP telephony, and access control systems.</li><li>Oversee and maintain CCTV, NVR systems, and IP cameras.</li><li>Configure, deploy, and maintain servers; apply updates and security patches.</li><li>Handle data backup and recovery solutions, including tape library verification.</li><li>Manage Active Directory accounts, file shares, permissions, and group policies.</li><li>Maintain IT asset records, licenses, and hardware warranty details.</li><li>Provide daily user support for desktops, laptops, printers, phones, and networks.</li><li>Conduct routine system audits, backups, and security reviews.</li><li>Coordinate with vendors for IT equipment procurement and hardware issue resolution.</li></ul>Requirements:<ul><li>Proven experience in IT support, system administration, and network management.</li><li>Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, and Microsoft 365.</li><li>Experience with routers, switches, firewalls, and network troubleshooting.</li><li>Hands-on experience with CCTV, IP cameras, and access control systems.</li><li>Knowledge of server backups, security, and performance monitoring.</li><li>Excellent problem-solving skills and ability to prioritize incidents.</li><li>Strong communication and vendor management skills.</li></ul>Job Type: Full-timePay: BD400.000 - BD800.000 per month

Help Desk Specialist (Full-Time)

Join Script for Information Technology CO WLL and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Script for Information Technology CO WLL

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Help Desk Specialist (Full-Time)