Qureos Mentor

Seddiqi Holding

<div>
 
 
 This is your opportunity to become a core part of On&rsquo;s Retail team and take on the responsibility to lead On's second location in KSA.
 
 
 
 
 
 
 This store is our first store in Jeddah, KSA. On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent team in hiring a dream team of service-minded Sales Advisors who will under your leadership run the store on a daily basis.
 
 
 
 
 
 Once the doors have opened, you will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related responsibilities and external partnerships (e.g. community building).
 
 
 
 
 
 
 Your team:
 
 
 
 As you might expect from a young consumer brand, On store is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.
 
 
 More about on store teams in this video Meet The Retail Store Team
 
 
 
 
 
 
 Your mission:
 
 
 <ul>
 <li>
 Continuously embrace and communicate On's values and brand philosophy in team and customer interactions.
 </li>
 <li>
 Hire &amp; Manage schedules for all store advisors, collaborate with our Human Capital team for talent management &amp; development (e.g. recruiting, onboarding, performance management, training and career progression).
 </li>
 <li>
 Establish and build external partnerships to boost community engagement.
 </li>
 <li>
 Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs.
 </li>
 <li>
 Oversee inventory management and BoH (Back-of-House) processes and FoH (Front-of-House) operations for exceptional customer service.
 </li>
 <li>
 Support piloting, innovation and implementation of new retail solutions.
 </li>
 <li>
 Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel &amp; visual merchandising.
 </li>
 <li>
 Responsible for overall store compliance to ensure brand standards and company policies are implemented.
 </li>
 </ul>
 
 
 
 
 
 Your story:
 
 
 <ul>
 <li>
 3+ year of experience within a retail work environment on a similar role.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to take initiative, learn quickly, and work both independently and as part of a team.
 </li>
 <li>
 Eye for maintaining outstanding store condition.
 </li>
 <li>
 Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.
 </li>
 <li>
 Experience using Data visualization tool (such as Cegid, SAP Retail, Sales Force).
 </li>
 <li>
 Ability to read, write and speak English fluently.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s next?
 
 
 
 If you&rsquo;re proud of your past successes, but your future excites you more, then let us be a part of it&mdash;apply Now!
 
 
 
 
 
 
 NOTE &mdash; Only shortlisted applicants will be contacted. Thank you for your interest in joining our team.
 
 
</div>

Store Manager | On | Jeddah, KSA

<div>
 
 This is your opportunity to become a core part of On&rsquo;s Retail team based in Riyadh-Kingdom. This store is our second store in the Kingdom of Saudi Arabia. On will rely on you to provide support to the Deputy Store Manager and retails sales team to ensure operational excellence in the boutique including overall inventory management, BOH and storage standards. As a brand, On is always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
 
 
 
 
 
 
 Your mission
 
 
 <ul>
 <li>
 Continuously embody and communicate On's values and brand philosophy to internal and external customers
 </li>
 <li>
 Open and close store following protocol
 </li>
 <li>
 Keep an accurate and up-to-date inventory of all items stored Conduct periodic audits to reconcile records with actual inventory
 </li>
 <li>
 Contribute feedback to store leadership to continuously improve store processes and BoH operations to deliver a premium experience to our customers
 </li>
 <li>
 Assist with inventory management, placing new product orders and fill-in orders
 </li>
 </ul>
 
 
 
 
 
 BOH (Back of House):
 
 
 <ul>
 <li>
 Ensure physical inventory is synced with digital inventory system (Enterprise Resource Planning tool) to ensure accurate management of frequent product replenishment, sales tracking and loss prevention program (inventory shrink)
 </li>
 <li>
 Ensure well-functioning stock room to allow fast scouting of products for customer service on shop floor
 </li>
 <li>
 Manage saleable and non-sellable merchandise (e.g. Try On shoes) inventory levels
 </li>
 <li>
 Be main contact person for store leadership and IT / Facility Management functions for operational questions around product flows and healthiness of store systems
 </li>
 <li>
 Ensure wider store team is trained on BoH processes and standard procedures
 </li>
 <li>
 Support smaller maintenance and facility management work to keep store to premium standards and ensure operational functionality
 </li>
 <li>
 Act as system &amp; IT expert to provide first level troubleshooting for store team (e.g. POS), help testing of IT Systems and training store team in use of technology applied in store
 </li>
 </ul>
 
 
 
 
 
 Your story:
 
 
 <ul>
 <li>
 3+ year of experience within a retail work environment un a similar role
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to take initiative, learn quickly, and work both independently and as part of a team
 </li>
 <li>
 Eye for maintaining outstanding store condition
 </li>
 <li>
 Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business Experience using Data visualization tool ( such as Cegid, SAP Retail, Sales Force)
 </li>
 <li>
 Ability to read, write and speak English fluently
 </li>
 </ul>
 
 
</div>

Stock Controller - On l Jeddah, KSA

<div>
 
 Seddiqi Holding is a family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business units include Ahmed Seddiqi &ndash; the longest standing and largest unit within the group, Seddiqi Properties, Swiss Watch Services and Mizzen
 
 
 
 
 
 
 
 Aesop
 
 
 
 is a globally respected skincare brand, renowned for its thoughtful formulations and timeless design. Guided by curiosity and integrity, we create products that celebrate simplicity, sustainability, and sensory experiences&mdash;inviting customers into a world of considered luxury.
 
 
 
 
 
 
 At Aesop, we believe in the art of thoughtful care&mdash;where every interaction is an opportunity to create a meaningful experience. As a
 
 Skincare Consultant
 
 , you will guide our customers through a sensory journey, offering considered advice and sharing our passion for exceptional formulations.
 
 This role is more than sales; it&rsquo;s about fostering genuine connections and helping individuals discover products that enrich their daily rituals.
 
 
 
 
 
 
 
 Location - Abu Dhabi
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Deliver a world-class customer experience by providing personalized skincare consultations and expert advice.
 </li>
 <li>
 Collaborate with your team to meet store objectives and maintain Aesop&rsquo;s luxury standards.
 </li>
 <li>
 Use your product knowledge to create memorable and inspiring experiences for every customer.
 </li>
 <li>
 Promote Aesop&rsquo;s unique approach to beauty and customer service, ensuring it&rsquo;s consistently delivered.
 </li>
 <li>
 Contribute to a positive, dynamic work environment with clear and open communication.
 </li>
 </ul>
 
 
 
 
 
 In order to be successful in this role, you should have:
 
 
 <ul>
 <li>
 Minimum of 2 years' experience in beauty industry.
 </li>
 <li>
 Strong communication and public speaking skills.
 </li>
 <li>
 Excellent time management to deliver timely service to clients.
 </li>
 <li>
 A vibrant, friendly, and professional attitude.
 </li>
 <li>
 A passion for delivering exceptional customer service.
 </li>
 </ul>
 
 
 
 
 The key to our success is the team that works here - and we reward and celebrate success!
 
 
 
 
 
 
 What&rsquo;s next?
 
 
 
 
 
 
 If you&rsquo;re proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now!
 
 
 
 
 
 
 
 NOTE
 
 
 
 - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.
 
 
</div>

Skincare Consultant - Aesop

<div>
 
 Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.
 
 
 
 
 
 We are looking for a Senior Corporate Communication Executive who will be responsible for the execution of the internal and external communications strategy and initiatives, which measurably advance the positioning of Seddiqi Holding and its respective entities across relevant platforms and amongst our stakeholders. They are also an integral member of the ESG PMO as we work towards outlining our roadmap for Seddiqi Holding.
 
 
 
 
 
 The professional will work with the Corporate Marketing and Communications team, primarily the Manager &ndash; Corporate Communications, Manager, Head of Marketing &amp; Communications and Senior Group Marketing &amp; Communications Director, executing all business and department requirements in line with the overarching goals and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Strategic support
 
 
 
 <ul>
 <li>
 Agency lead/main POC with external PR agencies (local and regional)
 </li>
 <li>
 Assist line manager in developing and implementing communication strategies across all business units in Seddiqi Holding
 </li>
 <li>
 Contribute to the development of an annual and/or long-term communications plan for Seddiqi Holding and its respective business units (internal and external)
 </li>
 <li>
 Support with drafting policies and guidelines for the business
 </li>
 <li>
 Execution across key external communications initiatives/deliverables, driving reputation and building awareness for the organisation and its and respective BU&rsquo;s
 </li>
 <li>
 Execution and liaison for key internal communications projects&ndash; inclusive of internal stakeholder management and driving employee advocacy
 </li>
 <li>
 Outline and build key PR opportunities for the business
 </li>
 <li>
 Serve as a key member of the ESG project management office, assisting with communication efforts and ensuring alignment with overall ESG goals.
 </li>
 <li>
 The CE also focuses on developing deep expertise in a specific communication areas like influencer marketing.
 </li>
 </ul>
 
 
 
 
 
 Functional
 
 
 <ul>
 <li>
 Provide operational support to line manager throughout project lifecycles, including budgeting, tracking and timeline management.
 </li>
 <li>
 Execute an effective PR calendar for the business alongside the corporate PR agency. This includes leading on all press office requests and asset creation
 </li>
 <li>
 Execute and maintain quarterly updates of the corporate communications toolkit for each entity across all platforms. This entails assisting with development of documents &ndash; including but not limited to FAQs, profiles, corporate presentations etc.
 </li>
 <li>
 Execute communications development activities involving approved spokespeople (internal/external opps)
 </li>
 <li>
 In-house support for all Ahmed Seddiqi &amp; Sons brands related PR requirements
 </li>
 <li>
 Support line manager as the main POC for all external agencies we work with across SH, BUs, and brands in the Ahmed Seddiqi &amp; Sons portfolio
 </li>
 <li>
 Lead on reporting for Dubai Watch Week communications. This includes Horology Forum biannual events and ensuring internal and external reports are in order
 </li>
 <li>
 Lead POC for local press office during Horology Forum international events
 </li>
 <li>
 Support line manager with international press office requirements during Horology Forum international events. This includes but is not limited to press office coordination, logistics and reporting
 </li>
 <li>
 Review and revise specific communications assets pertaining to DWW and HF
 </li>
 <li>
 Develop and implement a comprehensive influencer marketing strategy aligned with Marcomm and Brand Marketing objectives.
 </li>
 <li>
 Manage both organic and paid influencer collaborations, including:
 </li>
 <li>
 Sourcing and vetting potential influencers
 </li>
 <li>
 Negotiating contracts and fees (paid collaborations only)
 </li>
 <li>
 Establishing posting timelines and content guidelines
 </li>
 <li>
 Coordinating communication and logistics with influencers
 </li>
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 Monitoring campaign performance and generating reports
 </li>
 <li>
 Develop reporting templates and implement BIC practice - this includes sharing monthly internal reports on progress/status updates with key internal stakeholders including other departments, HMC and SGMCD.
 </li>
 <li>
 Execute and maintain the internal communications calendar. This includes working with members of the Content, Creative, HR, IT and other
 </li>
 <li>
 Lead on preparation of the corporate newsletter
 </li>
 <li>
 Execution lead on Seddiqi Holding and all respective business&rsquo; LinkedIn calendar &ndash; includes liaising with the respective team members in the organisation for information and assets
 </li>
 <li>
 Assist with the development of internal corporate communications assets &ndash; includes but is not limited to memos, strategic email comms etc.
 </li>
 <li>
 Support Corporate Communications/Marketing and the respective departments involved with ESG PMO requirements
 </li>
 <li>
 Enable interdepartmental collaboration by facilitating communication and knowledge sharing among internal stakeholders on ESG initiatives.
 </li>
 <li>
 Manage external agency relationships, ensuring effective collaboration with ESG-focused agencies and partners.
 </li>
 <li>
 Lead on reporting for internal ESG project updates to all relevant stakeholders
 </li>
 <li>
 Analyse global &amp; local market trends and the changing consumer requirements to encourage innovation and progressive forms of communications tactics
 </li>
 <li>
 Analyse the success and/or effectiveness of communications campaigns
 </li>
 <li>
 Update and maintain a press library of images, documents and historical milestones pertaining to the business
 </li>
 <li>
 Continue to build and maintain media relations with local, regional, and international press
 </li>
 <li>
 Maintain corporate identity guidelines, TOV and adherence to brand image across all tasks
 </li>
 <li>
 Support with research and press release drafting for all corporate requirements.
 </li>
 </ul>
 
 
 
 
 
 About You:
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent in Communications and/or Marketing.
 </li>
 <li>
 3-5 years job related experience and 2 to 3 years&rsquo; experience in PR, corporate communications, or brand communications across the luxury and/or retail sector.
 </li>
 <li>
 Overview of corporate communications and PR principles and practices.
 </li>
 <li>
 Understanding of luxury watch and jewellery sector.
 </li>
 </ul>
 
 
 
 
 If you are ready for your next challenge, Apply Now!
 
</div>

Senior Corporate Communication Executive

<div>
 
 Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.
 
 
 
 
 
 We are looking for a Guest Relations Executive who will be responsible for exceptional customer service to all visitors and guests at Seddiqi Holding and act as the first point of contact whether they are for meetings or through incoming calls.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome all visitors and guests to the facility by providing warm and professional hospitality on arrival. Act as the first point of contact for those arriving to Seddiqi Holding .
 </li>
 <li>
 Manage the needs of visitors and guests on arrival including Parking as per policy &amp; procedure. Ensure awareness of the reason for their visit, whom they are meeting with, the location and time of their scheduled meeting/activity.
 </li>
 <li>
 Check in and process all visitors and guests promptly in accordance with security procedures and protocol &ndash; i.e., visitor badges, access passes etc.
 </li>
 <li>
 Notify employees of the arrival of visitors and guests to the facility and confirming the location of the scheduled meeting/visits.
 </li>
 <li>
 Monitor and oversee the housekeeping of the entire Ground Floor area, ensuring Reception area, meeting rooms, common areas and amenities are well maintained and always presented.
 </li>
 <li>
 Operate Seddiqi HQ switchboard including answering, directing and screen incoming phone calls, taking and relaying messages, and providing direct numbers, e-mail addresses and the office location in adherence with standards and procedures as set by CX Department.
 </li>
 <li>
 Managing all incoming phone calls in a prompt, professional and friendly manner in accordance with the Seddiqi Holding competencies and guidelines.
 </li>
 <li>
 Monitor call loads to always ensure adequate Switchboard coverage and timely answering of all incoming calls.
 </li>
 <li>
 Update and maintain database of Seddiqi Holding telephone numbers, including office and employee extensions, frequent contacts, and third parties.
 </li>
 </ul>
 
 
 
 
 In order to be successful in this role, you should have:
 
 <ul>
 <li>
 High School or equivalent.
 </li>
 <li>
 2-3 years job related experience in Call Centre, Guest Relations, Switchboard or Customer Service role.
 </li>
 <li>
 English - Good verbal and written communication.
 </li>
 <li>
 Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
 </li>
 </ul>
 
 
 
 
 If you are ready for your next challenge, Apply Now!
 
</div>

Guest Relations Executive

<div>
 
 Seddiqi Holding is a family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business units include Ahmed Seddiqi &ndash; the longest standing and largest unit within the group, Seddiqi Properties, Swiss Watch Services and Mizzen
 
 
 
 
 
 Today, the family counts over 50 luxury brands, such as Rolex, Patek Philippe, Chopard, Messika, 1915, Aesop, Orlebar Brown, Gentle Monster, and more, in over 60+ locations across Middle East.
 
 
 
 
 
 Curious where your next opportunity will take you? Let&rsquo;s Talk!
 
 
 
 
 
 
 Position &ndash; Customer Relations Executive in Store with Luxury goods
 
 
 
 
 Location - Riyadh
 
 
 
 
 
 
 
 Client Experience
 
 
 <ul>
 <li>
 Welcome clients with a warm greeting and create a positive first impression.
 </li>
 <li>
 Deliver a memorable experience for all clients celebrating in the boutique.
 </li>
 <li>
 Ensure VIP guests are comfortably seated and provided with hospitality (refreshments, coffee, tea, water).
 </li>
 <li>
 Assess client needs and direct them to the appropriate sales team member.
 </li>
 <li>
 Manage client reception flow according to boutique capacity, ensuring every walk-in is attended by a consultant.
 </li>
 <li>
 Demonstrate exceptional interpersonal skills while interacting with waiting clients.
 </li>
 <li>
 Introduce clients to boutique processes (aftersales, allocation, walk-ins).
 </li>
 <li>
 Coordinate and manage client appointment system with the boutique team.
 </li>
 <li>
 Plan and execute in-store celebrations meticulously, ensuring all details are prepared in advance.
 </li>
 <li>
 Oversee celebration-related orders (cakes, flowers, desserts, drinks) and maintain timely follow-up with vendors.
 </li>
 <li>
 Capture all client interactions (walk-ins, allocations, aftersales) in SIMS for management visibility.
 </li>
 </ul>
 
 
 Team Management
 
 
 <ul>
 <li>
 Ensure hospitality team presence around the VIP lounge for swift service.
 </li>
 <li>
 Act as a role model by maintaining top-class appearance, hygiene, and conduct.
 </li>
 <li>
 Manage hospitality team roster and scheduling.
 </li>
 <li>
 Proactively identify areas for improvement and share feedback.
 </li>
 </ul>
 
 
 Boutique Operations
 
 
 <ul>
 <li>
 Maintain knowledge of all boutique facilities.
 </li>
 <li>
 Ensure timely replenishment of hospitality supplies (water, coffee capsules, milk, refreshments, glassware).
 </li>
 <li>
 Provide detailed daily reports to the Boutique Manager on events and activities.
 </li>
 <li>
 Proactively inform the Boutique Manager about potential client complaints or frequent inquiries.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 1-3 years of relevant experience in hospitality or retail
 </li>
 <li>
 Possess excellent verbal, and public speaking skills
 </li>
 <li>
 Perfect time management skills to ensure services to clients are not delayed
 </li>
 <li>
 Possess vibrant attitude and polite personality
 </li>
 <li>
 Possess top-notch skill in customer service
 </li>
 <li>
 Ability to work flawlessly and effortless under stress and pressure
 </li>
 <li>
 English language is mandatory
 </li>
 </ul>
</div>

Client Relations Executive

<div>
 
 
 Aesop
 
 is an Australian luxury skin care brand with global presence in 50 plus countries and now growing within GCC region as a part of Seddiqi Holding.
 
 
 
 
 
 Aesop as a brand has an objective to formulate skin, hair and body care products of the finest quality. We investigate widely to source plant-based and laboratory-made ingredients and use only those with a proven record of safety and efficacy. In each of Aesop's unique stores, informed consultants introduce the Aesop range and philosophy and guide our loyal customers' selections.
 
 
 
 
 
 We are looking for an Area Operations Manager with a background in luxury retail in the GCC region.
 
 
 
 
 
 
 The Area Operations Manager holds overall accountability for driving sales and experiences across GCC region. Specifically, the Area Operations Manager is responsible for maximizing sales performance, store operating profits, customer service, staff training as well as overseeing overall store and counter operations in line with the brand values. The Area Operations Manager acts as brand ambassador and embrace the culture and values by partnering and maintaining key relationships with principals.
 
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Monitors and analyses business performance by sell-out, gross margin and turnover and translates insights into key selling points and opportunities.
 </li>
 <li>
 Identifies and monitors department related KPI&rsquo;s, sets targets, monitors performance against plan and initiates remedial actions in case of discrepancy between actual and expected performance.
 </li>
 <li>
 Analyses sales figures, forecasts future sales and interpret trends to facilitate strategic planning. Achieves budgeted profitability and growth of the retail stores within assigned network. Review weekly sales and product performance to identify opportunities to increase sales.
 </li>
 <li>
 Inform, motivate and coach store staff to understand and analyze store sales against budgets and team performance on KPIs.
 </li>
 <li>
 Proactively manages the relationship and liaises with Brand Principals on matters relating to product launches, marketing campaigns, forthcoming offerings and events.
 </li>
 <li>
 Tours the sales floor regularly, talks to colleagues and customers to help resolve urgent issues.
 </li>
 <li>
 Foresees business amenities and wholesales accounts to make sure that retail staff is well trained and VM guidelines are followed.
 </li>
 <li>
 Partner with HR to recruit and select team members that reflect the culture and values of the brand. Actively network and identify potential candidates, working with HR to maintain a candidate pool.
 </li>
 <li>
 Responsible for providing the necessary training to ensure high levels of customer satisfaction, product knowledge and VM guidelines.
 </li>
 <li>
 Resolves all performance issues in a timely and equitable manner. Provides on-going performance feedback. Ensures all communication is done in a pro-active manner.
 </li>
 <li>
 Takes a lead role in building a strong retail management culture by coaching Managers, identifying skills and opportunities for development and providing advice and guidance on issues when needed.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Min 5 years of experience in beauty industry
 </li>
 <li>
 Experience in managing multiple standalone boutiques in UAE
 </li>
 <li>
 Experience in GCC market preferred
 </li>
 <li>
 Proficiency in English
 </li>
 <li>
 Passion and knowledge for beauty brands
 </li>
 <li>
 Strong interpersonal, communication and organizational skills
 </li>
 <li>
 Ability to work both independently and in a group setting
 </li>
 <li>
 Ability to frequently travel between GCC countries.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 As the UAE's largest retail in luxury, we will provide you with an outstanding working environment, exciting career opportunities, along with competitive compensation schemes, a top tier health insurance plan, and exclusive employee discounts.
 
 
 
 
 
 The key to our success is the team that works here!
 
 
 
 
 
 
 What&rsquo;s next?
 
 
 
 If you&rsquo;re proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now!
 
 
 
 
 
 
 NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.
 
 
</div>

Area Operations Manager - Aesop

Join Seddiqi Holding and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.