Qureos Mentor

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Workers Compensation Claims Examiner | NY Jurisdiction | Dedicated Client
<div>We are seeking a highly motivated and experienced Workers' Compensation Claims Examiner to join our team. The ideal candidate will have at least 2 years of claims handling experience, with a strong background in New York jurisdictional regulations and processes. This position is responsible for managing and processing workers' compensation claims, ensuring timely and accurate decisions while adhering to all applicable laws and regulations.
We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
ESSENTIAL RESPONSIBILITIES
<ul><li>Independently handle a capped caseload of workers' compensation claims, from inception to resolution, ensuring adherence to company procedures, industry best practices, and regulatory requirements.
</li><li>Ensure compliance with New York workers' compensation laws, including timely filing of reports, adherence to benefit payment timelines, and compliance with statutory requirements.
</li><li>Negotiate settlements of claims within designated authority to reach claim resolution.
</li><li>Provide clear and effective communication with the claimant and client.
</li><li>Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
</li><li>Maintain accurate and comprehensive records in the claims management system, documenting all actions, decisions, and correspondence related to each claim.
</li></ul>OFFICE LOCATION
Hybrid schedule if within 25 miles of Syracuse, NY office (3 days work from home)
Remote if outside of 25 miles
QUALIFICATIONS
<ul><li>Experience:
<ul><li>Minimum of (2) years of workers' compensation claims handling experience.
</li><li>Experience specifically with New York jurisdictional regulations, including knowledge of New York State Workers' Compensation Board rules and procedures.
</li><li>Experience with Public Entity claims management.
</li></ul></li><li>Education:
<ul><li>High school diploma or equivalent; a college degree or relevant certifications (e.g., WCCP, AIC) is a plus.
</li></ul></li><li>Skills and Abilities:
<ul><li>Strong understanding of workers' compensation claims processes, policies, and legal requirements in New York.
</li><li>Excellent written and verbal communication skills.
</li><li>Strong analytical skills with attention to detail and accuracy.
</li><li>Ability to manage multiple claims simultaneously and prioritize workload effectively.
</li><li>Proficiency with claims management software and Microsoft Office Suite (Excel, Word, Outlook).
</li><li>Ability to negotiate settlements and resolve claims disputes effectively.
</li></ul></li></ul>TAKING CARE OF YOU
<ul><li>Flexible work schedule.
</li><li>Capped Case Load.
</li><li>In-depth training.
</li><li>Sedgwick funded licensing.
</li><li>Referral incentive program.
</li><li>Opportunity to work in an agile or remote environment.
</li><li>Career development and promotional growth opportunities.
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</li></ul>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($85k-$95k). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
#claimsexaminer #claims #hybrid #remote
#LI-RK
</div>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Workers Compensation Claims Examiner | NY Jurisdiction | Dedicated Client

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Senior Executive Admin Assistant
PRIMARY PURPOSE : To be responsible for the coordination of activities (operations and planning) and ensuring timely flow of information to and from the executive office; to handle details of a highly confidential and critical nature and function efficiently and effectively in a fast-paced professional environment; to independently manage multiple tasks and projects with competing priorities and deadlines; and to screen and prioritize communications and opportunities from external and internal sources.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Manages external contacts for CEO, proactively understanding who they are, which are priority contacts and keeping track of periodic communication needed for priority contacts.
</li><li>Anticipates the CEO's needs and proactively brings together appropriate people and resources to support the executive in addressing issues.
</li><li>When CEO chairs meetings, prepares agenda in advance, assists with and provides research/background information, content development, and creation of presentations; coordinates meetings.
</li><li>Manages the daily schedule of CEO, ensuring he knows his schedule 24 hours in advance; keeps appointments and meetings on time or changes schedules when necessary.
</li><li>Develops and maintains a system that alerts to upcoming deadlines on incoming requests or events.
</li><li>Manages CEO travel arrangements and proactively coordinates the pre-planning of trips with various internal functions, including arranging appropriate travel, visas, agendas and necessary contacts, country information, Sedgwick marketing materials, and other necessary preparations.
</li><li>Manages effective contacts and relationships with Board members, including arranging board member travel arrangements, expense reimbursements when needed, and board meeting logistics; acts as a first point of contact for Board member queries; and provides support as needed in preparation for Board meetings.
</li><li>Understands organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.
</li><li>Handles business and personal confidential information in a professional and discreet manner.
</li><li>Ensures that various administrative tasks are done in a effective and efficient manner, including copying, reviewing outside mail, drafting correspondence, screen phone calls when requested, and maintaining executive files as needed.
</li><li>Anticipates the needs of the CEO and acts accordingly.
</li><li>Acts as the CEO's representative and ambassador to external constituents as directed.
</li><li>Processes and maintains expenses for CEO.
</li><li>Is available during regular business hours, evenings and/or weekends on occasion/as needed to provide support and assistance to the CEO.
</li></ul>ADDTIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
Bachelor's degree from an accredited college or university preferred.
Experience
 
Five (5) years administrative assistant experience OR three (3) years executive level administrative experience OR equivalent combination of education and experience required.
Skills &amp; Knowledge
<ul><li>Excellent oral and written communication, including presentation skills
</li><li>PC literate, including Microsoft Office products - Word, Excel, and PowerPoint
</li><li>Good public relations skills
</li><li>Analytical and interpretive skills
</li><li>Strong organizational skills
</li><li>Excellent interpersonal skills
</li><li>Excellent negotiation skills
</li><li>Ability to work in a confidential environment
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Computer keyboarding, travel as required
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Senior Executive Admin Assistant

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Liability Claims Adjuster | General Liability BI &amp; Auto BI | NY Licensing Required | Dedicated Client
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world&rsquo;s best brands?
<ul><li>Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
</li><li>Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world&rsquo;s most respected organizations.
</li><li>Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
</li><li>Leverage Sedgwick&rsquo;s broad, global network of experts to both learn from and to share your insights.
</li><li>Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
</li><li>Enjoy flexibility and autonomy in your daily work, your location, and your career path.
</li><li>Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs.
</li></ul>ARE YOU AN IDEAL CANDIDATE? To analyze General Liability BI &amp; Auto BI claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.
PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
OFFICE LOCATION
Hybrid scheduled if within 25 miles of the Marlton, NJ Sedgwick office
If outside of the 25 miles, position will be remote
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
<ul><li>Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
</li><li>Negotiating settlement of claims within designated authority.
</li><li>Communicating claim activity and processing with the claimant and the client.
</li><li>Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
</li></ul>QUALIFICATIONS
Education &amp; Licensing: 4 years of claims management experience or equivalent combination of education and experience required.
High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
Professional certification as applicable to line of business preferred.
Jurisdiction Knowledge: Nationwide
Licensing: NY
TAKING CARE OF YOU
Flexible work schedule.
Referral incentive program.
Opportunity to work in an agile or remote environment.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
<div>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (80,000 - 85,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
</div>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Liability Claims Adjuster | General Liability BI & Auto BI | NY Licensing Required | Dedicated Client

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Leave of Absence Coordinator
Leave of Absence Coordinator
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you&rsquo;ll need to live near one of our dynamic Centers of Excellence Southfield, MI. 3 00 Galleria Officentre Southfield MI 48034.
✨ What we offer:
<ul><li>A stable, consistent work environment &mdash;both in-office and virtual
</li><li>A comprehensive training program to help you support employees and customers from some of the world&rsquo;s most respected brands
</li><li>A dedicated mentor and manager to guide you every step of your career journey
</li><li>Career development and promotional opportunities as you take on new responsibilities
</li><li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
</li></ul>Your next big opportunity starts here&mdash;are you ready to join us?
PRIMARY PURPOSE OF THE ROLE :
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. 
 
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
<ul><li>Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
</li><li>Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
</li><li>Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
</li><li>Communicates decisions and on-going expectations with claimants and clients.
</li><li>Maintains professional client relationships.
</li><li>Attendance during scheduled work hours is required.
</li></ul>QUALIFICATIONS
<ul><li>Education &amp; Licensing: High school diploma or GED required.
</li><li>Skills: Strong oral and written communication, computer literate &ndash; including Microsoft Office, organizational skills required
</li><li>PC literate, including Microsoft Office products, Windows environment.
</li><li>Must meet minimum typing requirements.
</li><li>Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
</li></ul>TAKING CARE OF YOU
<ul><li>Entry-level colleagues are offered a world class training program with a comprehensive curriculum
</li><li>An assigned mentor and manager that will support and guide you on your career journey
</li><li>Career development and promotional growth opportunities
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. 
 
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 19.31. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Leave of Absence Coordinator

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Leave of Absence Coordinator
Leave of Absence Coordinator
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you&rsquo;ll need to live near our Dynamic Center of Excellence New Albany, OH : 7795 Walton Parkway suite 200 New Albany, OH 43054
✨ What we offer:
<ul><li>A stable, consistent work environment &mdash;both in-office and virtual
</li><li>A comprehensive training program to help you support employees and customers from some of the world&rsquo;s most respected brands
</li><li>A dedicated mentor and manager to guide you every step of your career journey
</li><li>Career development and promotional opportunities as you take on new responsibilities
</li><li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
</li></ul>Your next big opportunity starts here&mdash;are you ready to join us?
PRIMARY PURPOSE : Analyzes reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations. Ensures that on-going claim management is within company service standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
</li><li>Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
</li><li>Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
</li><li>Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
</li><li>Maintains professional client relationships and provides excellent customer service.
</li><li>Meets the organization&rsquo;s quality program(s) minimum requirements.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
High school diploma or GED required. State certification or licensing in statutory leaves is beneficial.
Experience
 
One (1) year of administrative/general office experience or equivalent combination of education and experience required. FMLA administration experience preferred.
Skills &amp; Knowledge
<ul><li>Knowledge of state and federal FMLA regulations
</li><li>Excellent oral and written communication, including presentation skills
</li><li>Proficient computer skills including working knowledge of Microsoft Office
</li><li>Analytical and interpretive skills
</li><li>Strong organizational and multitasking skills
</li><li>Excellent interpersonal skills
</li><li>Ability to exercise judgement in accordance with well-defined policies and procedures
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed performance competencies as required by program
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 19.31. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Leave of Absence Coordinator
Leave of Absence Coordinator
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you&rsquo;ll need to live near our Dynamic Center of Excellence Dublin, OH 5500 Glendon Ct #100, Dublin, OH 43016
✨ What we offer:
<ul><li>A stable, consistent work environment &mdash;both in-office and virtual
</li><li>$19.31 per hour
</li><li>A comprehensive training program to help you support employees and customers from some of the world&rsquo;s most respected brands
</li><li>A dedicated mentor and manager to guide you every step of your career journey
</li><li>Career development and promotional opportunities as you take on new responsibilities
</li><li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
</li></ul>Your next big opportunity starts here&mdash;are you ready to join us?
PRIMARY PURPOSE : Analyzes reported leave requests including Family Medical Leave (FMLA), unpaid state, military and company-specific, to make determinations based on client plans, state and federal regulations. Ensures that on-going claim management is within company service standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
</li><li>Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
</li><li>Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
</li><li>Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
</li><li>Maintains professional client relationships and provides excellent customer service.
</li><li>Meets the organization&rsquo;s quality program(s) minimum requirements.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
High school diploma or GED required. State certification or licensing in statutory leaves is beneficial.
Experience
 
One (1) year of administrative/general office experience or equivalent combination of education and experience required. FMLA administration experience preferred.
Skills &amp; Knowledge
<ul><li>Knowledge of state and federal FMLA regulations
</li><li>Excellent oral and written communication, including presentation skills
</li><li>Proficient computer skills including working knowledge of Microsoft Office
</li><li>Analytical and interpretive skills
</li><li>Strong organizational and multitasking skills
</li><li>Excellent interpersonal skills
</li><li>Ability to exercise judgement in accordance with well-defined policies and procedures
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed performance competencies as required by program
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 19.31. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Leave of Absence Coordinator
Leave of Absence Representative
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you&rsquo;ll need to live near one of our dynamic Centers of Excellence Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604.
✨ What we offer:
<ul><li>A stable, consistent work environment &mdash;both in-office and virtual
</li><li>A comprehensive training program to help you support employees and customers from some of the world&rsquo;s most respected brands
</li><li>A dedicated mentor and manager to guide you every step of your career journey
</li><li>Career development and promotional opportunities as you take on new responsibilities
</li><li>A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
</li></ul>Your next big opportunity starts here&mdash;are you ready to join us?
PRIMARY PURPOSE OF THE ROLE :
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. 
 
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
<ul><li>Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
</li><li>Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
</li><li>Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
</li><li>Communicates decisions and on-going expectations with claimants and clients.
</li><li>Maintains professional client relationships.
</li><li>Attendance during scheduled work hours is required.
</li></ul>QUALIFICATIONS
<ul><li>Education &amp; Licensing: High school diploma or GED required.
</li><li>Skills: Strong oral and written communication, computer literate &ndash; including Microsoft Office, organizational skills required
</li><li>PC literate, including Microsoft Office products, Windows environment.
</li><li>Must meet minimum typing requirements.
</li><li>Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
</li></ul>TAKING CARE OF YOU
<ul><li>Entry-level colleagues are offered a world class training program with a comprehensive curriculum
</li><li>An assigned mentor and manager that will support and guide you on your career journey
</li><li>Career development and promotional growth opportunities
</li><li>A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 19.31. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Join Sedgwick and explore 54   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sedgwick

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