Qureos Mentor

Select Medical

<div>Overview:<div></div><div> 
Inpatient Central Business Office Trainer</div><div>
(on-site role)</div> 
Our team offers first-shift, Monday through Friday schedules (includes two 15-minute unpaid breaks and one paid 30-minute lunch). Casual work attire is fine &ndash; jeans are our norm!<div> 
</div><div>The Inpatient Central Business Office Trainer is primarily responsible for all aspects of training for new employees. This position also provides ongoing training to existing staff. They assist CBO Leadership with completing the job duties for current openings and new employees. This position will also be involved in special projects as assigned by the Director of CBO or VP Patient Accounting.</div>
Responsibilities: 
<div></div><ul><li>
Trains new IP CBO team members on the policies and procedures of the IP CBO regarding their respective positions. Provides both technical and functional on-the-job training for on-site and remote team members.
</li><li>Creates and keeps up-to-date all CBO resource material including a Procedural Manual.</li><li>
Authors a monthly newsletter and other on demand process, policy and payer updates as needed.</li><li>
Monitors and re-trains employees identified by Leadership.</li><li>
Provides continued feedback to Leadership for all employees while involved in training.</li><li>
Assists the IP CBO in maintaining the job duties of other team members when staff is absent.</li><li>
Notifies and educates staff concerning new findings, problems, changes with Medicare and other insurance carrier billing/collecting, as well as, any changes with internal policy and procedures.</li><li>
Serve as a resource for Leadership and all IP team members.</li><li>
Any additional projects as assigned by the Director of CBO or VP Patient Accounting</li><li>
Training on various OnBase, and old DOS systems, educating new employees and setting up automated keystrokes, one-on-one, and small classroom settings.</li><li>
Helping to create shortcuts for new employees maximize time, and verify the understanding of the documentation systems.</li><li>
Teaching explanations of benefits, show how to search for corresponding documents, and get all other information.</li><li>
Printing into OnBase to save email and other documents.</li><li>
Teach student employees how to use various applications like the MedHost system, OnBase, Microsoft, Change Healthcare products and others. Common Terms/Definitions (including a Medicare 101 class), MedHost, OnBase, contracts, Change Healthcare (Clearance and Assurance) and other websites that will be used on a daily basis.</li><li>
Show and explain examples, and direct new employees to understand the point and purpose of the systems.</li><li>
CBO Trainer should be able to keep training light and funny to keep employees engaged.</li><li>
Keep training interactive and collaborative.</li><li>
Slowly and deliberately work through each document to have employees understand consent forms, HIPAA documents, and other must-have billing/claims documents.</li><li>
The trainer will create physical binders/materials with explanations and sample documents.</li><li>
They will explain &quot;THE Why&quot; behind battling the insurance company, helping our hospitals and patients, and the positive feeling about getting an account &quot;paid in full&quot;.</li><li>
Explanation of life of the claim.</li></ul>
Qualifications:
<div>
Required</div><ul><li>
High School Diploma or equivalent.</li><li>
Minimum two years inpatient collection experience</li><li>
Mentoring and training experience. (Small group and One-on-one)</li><li>
Excellent interpersonal and communication skills (both written and oral), including the ability to communicate complex issues clearly and concisely.</li></ul><div>
Preferred</div><ul><li>
Time management skills with demonstrated ability to meet deadlines and stay on schedule.</li><li>
Flexible with working hours</li><li>
Word, Excel, and Zoom proficient.</li></ul>
Additional Data:
<div>
Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.</div><ul><li>
An extensive and thorough paid orientation program.</li><li>
Paid Time Off (PTO) and Extended Illness Days (EID).</li><li>
Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.</li><li>
A 401(k) retirement plan with company match.</li><li>
No Required Weekends</li></ul><div>
Equal Opportunity Employer/including Disabled/Veterans</div></div><div></div>

CBO Trainer

<div>
 
 Position:
 
 Patient Service Specialist
 
 
 
 Location:
 
 Oklahoma City, OK
 
 
 
 Type of Employment:
 
 Fulltime
 
 
 
 Schedule:
 
 Weekdays - Varies
 
 
 
 Compensation:
 
 Starting at $15/hour (Pending experience)
 
 
 When patients enter our outpatient physical therapy center in Oklahoma City
 
 ,
 
 we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 
 Why Join Us: (benefits for full-time at 32+ hours/week)
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma/GED required
 </li>
 </ul>
</div>

Medical Front Office - Patient Service Specialist

<div>
 
 Position:
 
 Patient Service Specialist
 
 
 
 Location:
 
 Philadelphia, PA
 
 
 
 Type of Employment:
 
 Per Diem
 
 
 
 Schedule:
 
 Monday - Friday (2 evening till 7 pm per week)
 
 
 
 Compensation:
 
 $17.50 - $20.50/hour (Pending experience)
 
 
 When patients enter our outpatient physical therapy center in Philadelphia
 
 ,
 
 we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 1 Year Front Desk experience
 </li>
 </ul>
</div>

<div>
 
 Position:
 
 Medical Receptionist - Patient Service Specialist
 
 
 
 Location:
 
 1181 Blackwood Avenue, Ocoee, FL 34761
 
 
 
 Type of Employment:
 
 Full-time
 
 
 
 Schedule:
 
 Monday - Friday 7:00am-4:00pm
 
 
 
 Compensation:
 
 $16.00-$17.50/hour pending experience
 
 
 When patients enter our outpatient physical therapy center in Ocoee, we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bilingual
 </li>
 <li>
 Insurance Verification Experience
 </li>
 </ul>
</div>

Medical Receptionist - Patient Service Specialist

<div>
 
 Position:
 
 Medical Receptionist - Patient Service Specialist
 
 
 
 Location:
 
 501 E. Oak St. Suite D Kissimmee, FL 34744
 
 
 
 Type of Employment:
 
 Full-time
 
 
 
 Schedule:
 
 Monday-Friday 10:00am-7:00pm
 
 
 
 Compensation:
 
 $16.50-$17.50/hour pending experience
 
 
 When patients enter our outpatient physical therapy center in Kissimmee, we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Health Care experience
 </li>
 <li>
 year of Out Patient experience
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bilingual (English/Spanish)
 </li>
 </ul>
</div>

<div>
 
 Position:
 
 Medical Receptionist - Patient Service Specialist
 
 
 
 Location:
 
 8429 Tuttle Ave Unit 234-236 Sarasota Fl 34243
 
 
 
 Type of Employment:
 
 Full-time
 
 
 
 Schedule:
 
 Monday 8:00am-7:00pm, Tuesday 8:00am-1:00pm, Wednesday 8:00am-6:00pm, Thursday 10:00am-7:00pm, F 8:00am-5:00pm
 
 
 
 Compensation:
 
 $17.00-$18.00/hour pending experience
 
 
 When patients enter our outpatient physical therapy center in Sarasota, we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 Candidates must be open to travel to train.This position will require a 1 hr job shadow after a phone interview.
 
 
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Insurance Verification Experience
 </li>
 <li>
 1 Year of Medical Office Experience
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 1 Year of Front Desk Experience
 </li>
 </ul>
</div>

<div>
 
 Position:
 
 Medical Receptionist - Patient Service Specialist
 
 
 
 Location:
 
 3820 Northdale Blvd, Ste 101a, Tampa, Fl 33624
 
 
 
 Type of Employment:
 
 Full-time
 
 
 
 Schedule:
 
 Monday-Friday, 8am-7pm schedule varies by day
 
 
 
 Compensation:
 
 $16.00-$19.00/hour pending experience
 
 
 When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Healthcare Experience
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Insurance Verification Experience
 </li>
 <li>
 Bilingual
 </li>
 </ul>
</div>

Join Select Medical and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Select Medical

About Company

CBO Trainer

Medical Front Office - Patient Service Specialist

Medical Front Office - Patient Service Specialist

Medical Receptionist - Patient Service Specialist

Medical Receptionist - Patient Service Specialist

Medical Receptionist - Patient Service Specialist

Medical Receptionist - Patient Service Specialist